ICT4D in WASH

Monitoring & Evaluation

Field experience from Madagascar

Rivo Noelson, MD MPH

RANOn’ALA Project Director

March 28, 2012

ICT4D Conference

Kigali, Rwanda

Creating Value Through ICT4D Partnerships

Project BackgroundRural Access to New Opportunities for health and water resources management (7.5 M) 2010 - 2013

200 villages without proper water, sanitation

125,000 people withproper water, sanitation1 hour and half flight2 days drive, 3 days walk from the nearest towns

25% mobile phone cover

ICT Solution for households

• For households• Messages to change

behaviors• Access via mobile phone• Type 321• Information for Households• Local radio station

announcers

ICT Solution for project managers

• For program managers• Monthly data from field • Eliminating papers, • Simple mobile phones, • Computer & internet

connection, • DataWinners, HNI• Online, Do-it-yourself

data collection system

Datawinners for project managers

Shortcut to 2012 03 16 sujets-questionnaires.lnk

Sample of questionnaire

https://www.datawinners.com

Type of info to be collected

A screen shot of the SMS questionnaire

C:\Documents and Settings\rnoelson\My Documents\APS II\Contract\Technical report\EMMR\Final version sent

A sample of report generated from the data

Steps in setting up for households

Messages

IVR system

Database

Access

Training users / households / radio

Monitor use / needs of information

Steps in setting up for project managers

Indicators/data

Questionnaire

Database

Access

Training data senders

Sending data

Use of data

Feedback

Supervision

Map

Report

Key Challenges

• Training & supervision of field staff / partners• Very limited phone coverage• Compatibility with other systems

– Donor USAID, Measure Evaluation – Madagascar government, BDEA, MapInfo– CRS, WISP, Nethope, iForm Builder, ESRI

• Access by other implementing partners

Lessons Learned

• Improvement in data collection rate• Compatibility with available phone • Other phone companies ???• Supervision calendar at field sites• Improve communication between the online

system and human staff (reminder, failure in sending)

Sustainability

• Compatibility with CRS, USAID, M/car GOV• Cost• Use of the system by others• Access by beneficiaries and private sector??

Summary and Close

• System at pilot level• Developed by CRS Madagascar & HNI• Compatible with country with poor

infrastructure• NGO or Government use the system

separately• Develop partnerships between NGOs,

Government and Private Sector

Thank You!