ibos solution - incessant business operations suite
TRANSCRIPT
Incessant & Appian – A unique BPM Advantage
Strategic
PartnerCustomer
Services Provider
Our Appian Relationship Niche End-to-End BPM Services
200+ Successful BPM Implementations since 2007
100% Appian Certified Consultants
Top 10 Most Promising IT Services Companies
Business Problem
Expansion
Real TimeVisibility
Silo based Point Solutions
Configurable & Dynamic
Cost Effective
iBOS
Vision
iBOS
Resource Utilization
Onboarding
Travel Readiness
Expense Claims & Cost Analysis
Time TrackingRevenue Forecasting
Skill & Training Mgmt.
Support Helpdesk
HiringProactive SLA Management
Auto Routing & Prioritization
Process Automation with
Configurable Workflows
Trend, Analytical & Real-time Reporting
Out of box Integration
Support
Multi-channel & Cloud Enabled
Support
Single Unified Platform Cross-domain
Compatible
Implementation time for a new feature ~ 5 days
Inter-module Communication
28% increase in User base in 5 months
iBOS - Landscape
Challenges with Silo Applications
HR Application
Time-off Application
Travel & Logistics
Expense Claims
EMPLOYEE
HR TEAM
FINANCE TEAM
IT & ADMIN TEAM
One application for each set of requirement
Significant amount of redundancy
Complex infrastructure and convoluted enterprise architecture
Expensive to achieve integration.
iBOS Architecture Build once, deploy
anywhere
Reduce Silos with effective Record Management
Work-Social capability with effective collaboration
Smarter, faster decisions
Enterprise operations traceability & visibility
Leveraging Appian
Easily Readable & Configurable Workflows
Enforce Organization Policies to Drive Business Operations
Collaborate & Share Knowledge
Rich & Responsive Screens
Multi Channel Support
Transparency & Control
Connect with External Systems
Cost Effective
Process Management
Business Rules
Social Collaboration
User Interface (SAIL)
Mobility
Business Activity Monitoring (BAM)
Integration
Flexible Deployment Options
Features of iBOSAppian Capabilities
New Employee
JAMES WATSON
TED WILSONCAROL FOX
DAVID BROWN
IT Manager
AdminHR Manager
Brief Introduction
ROBIN SMITH
Resource Manager
Configurable Workflows
Adapting to various inevitable changes due to growth or complexity –
It is utterly simple with configurable workflows which can be understood and changed by business users without relying on IT.
Service Level Agreements (SLA’s)
Dynamic SLA configurations to ensure most urgent tasks are processed in time.
Alerts and action configurations to escalate cases approaching due date.
Out of the box Business Activity Monitoring (BAM) Reports
Process Model Reports
Process Optimization Reports
Process Reports
Summary Reports
Task Reports
iBOS – Business Benefits (Contd..)
Streamlines and automates the enterprise business processes through collaboration with multiple participants from different divisions
Holistic view of your organization workforce and utilization metrics by various categories to grasp the overall state of your business .
Continuous feedback to identify the bottlenecks and optimize operations
Ability to connect and interact with existing enterprise systems through most standard integration protocols
Multi-channel support & Cloud enabled solution
Thank You…
For more information please contact us at [email protected]
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… and a chance to win an “iPad”