ibm messaging & collaboration roadmap 2013 (external)

© 2013 IBM Corporation

IBM Messaging and Collaboration Update

Scott SouderProgram Director | Client Strategy: Notes, iNotes and Connections Mail

@sssouder

[email protected]

www.sssouder.com

mailto:[email protected]

2 © 2013 IBM Corporation

Please note:

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.


Agenda

2012 Messaging and Collaboration Marketplace Productivity Tools Update SmartCloud Notes 2012-2013 IBM Connections Mail IBM Notes and Domino 9.0 Social Edition Roadmap Q&A


Agenda



Thank you for your continued support of IBM Notes and Domino in 2012!

50,000 customers –

including 1,530 reinstatements

#2 MarketShare (IDC);

Gartner “Positive” rating*

* Source: Gartner Marketscope for Email Systems 2012; IDC Worldwide Email Applications 2011 Vendor Shares

New featuresevery year

since2007

>75% Adoption of

8.5.2 and 8.5.3releases

Number of Domino ServerPVUs on S&Shighest since

2009 Over 10,000XPages

Developers


IBM Domino “DoubleCheck”Powered by Trust Factory

Domino deployment analysis tool that measures:

─ User demand and usage patterns

─ Resources and capacity utilization

─ Overall system health and performance bottlenecks

Deliverables─ Analysis charts and graphs

─ Findings, conclusions, recommendations

─ Spreadsheets/pivot tables

─ Actionable facts for follow-up activities

Now available to business partners


2012 Update for IBM Notes Traveler

8.5.3 UP1

High availability!

Android

─ Month view

─ New UI for tablets!

─ Enhanced Android security settings (Application password!)

General client enhancements

─ Improved handling of Notes documents

─ Sent Folder save options

─ Attachments for draft mail options

Administration / configuration enhancements

─ Web-based administration UI

─ Client manager, lock individual setting

8.5.3 UP2 (December)

Support for ToDo in iOS and Android

Traveler Companion for iOS

Enhanced user interface

Password entry timeout period

IBM Mobil Connect 6.1.5 (December)

Optimized for Notes Traveler

iOS To Do's

Live tiles on Windows 8 tablet


Application Development CommunityPutting the best foot forward

OpenNTF ─ 77K registered users

─ 890K visits in 2012

─ 275 contributions, 197K downloads (+7.6%) in 2012

─ >100K video views on YouTube

─ Reaching out – Stack Overflow, GitHub

OpenNTF Contests─ Four contests complete (xpages.info/contest)

─ 99 contributors, 125 contributions

─ 4th contest included XPages/Connections integration

Collaboration Today─ Compilation of current and relevant news for

IBM Collaboration Solutions

─ Community-curated content

─ Community-developed XPages app


Bunge EMEAFrom the farm to the shelf with IBM and Teamstudio

Challenge─ 194-year old agri-business and food production

company

─ $59B in sales with 35,000 employees across 40 countries

─ Ocean Freight is a key business enabler

─ 24/7 communication is required between vessel captains and land-based freight operators

Solution Description─ Notes mail-in database receives >2,000 emails per

day

─ Teamstudio Unplugged ensures database always available and up-to-date on mobile devices

Benefits─ Cost savings

─ Fast implementation based on reliable technology

─ Easy to extend and support


Agenda



IBM Social Documents strategyWhen and where you need documents in context

Easily share your documents with Apache OpenOffice, IBM Docs and IBM Docs Mobile via your social networks

Seamless, high-fidelity, interoperability based on the Open Document Format

Interoperability support for OOXML and MS-Office binary file formats

Light-weight web editing tools enabling ongoing composition and sharing of most up-to-date documents

Co-editing synchronously and/or asynchronously

Social document experience:

─ Publishing to activity streams

─ Commenting and discussions

─ Instant collaboration on all content

Full featured desktop editors for the most efficient way to create rich, complex documents from business data, includes (6) robust editors for documents, spreadsheets, presentations, mathematics, drawing and lightweight database

Full-featured desktop editors for the most efficient way to create rich, complex documents from business data, includes (6) robust editors for documents, spreadsheets, presentations, mathematics, drawing and lightweight database

IBM Docs MobileIBM Docs

Apache OpenOffice +IBM Extensions


Symphony → Apache OpenOffice

AOO is now an Apache “Top Level” project

Over 30 million downloads of AOO 3.4 IBM resources and Symphony source

code have been contributed to the community

Common Extension model for3rd parties

Code licensed under Apache V2 open source license

Integration of Symphony features with IBM collaboration products, and next major release being worked by the community


Social Documents for Social BusinessWeb-based collaborative editors for creating, sharing and collaborativelyauthoring word processor documents, spreadsheets and presentations

Cloud or On-remises deployments Extends IBM Connections and IBM

SmartCloud for Social Business Working from latest version on server Real-time co-editing Author presence awareness Commenting and discussions Revision management Attention management

Designed to support both SaaS offerings through IBM Commercial offerings, like SmartCloud for Social Business, as well as private cloud implementation in customers' data centers


IBM Docs in 2013

Social Editing

Real-time Co-editing Presence Awareness Collaborative Comments Section Assignments


Agenda



IBM SmartCloud Notes Offerings

SmartCloud NotesEntry

SmartCloud Notes SmartCloud Engage Advanced

Mail SmartCloud Notes web Browser only

SmartCloud Notes web, Notes and IMAP

SmartCloud Notes web, Notes and IMAP

Calendar SmartCloud Notes web Browser only

SmartCloud Notes web and Notes

SmartCloud Notes web and Notes

Storage 1GB 25GB 5GB Engage, 25GB Mail

Client License Browser access only IBM Notes® included IBM Notes® included

Service Entitlements IM IM Notes, IM and Traveler

Move Mail Data N/AISSC or BP

services availableISSC or BP

services available

Disaster Recovery Included Included Included

Archive Offerings Archive Essentials optional

Archive Essentials optional

Archive Essentials optional for mail only

Mobile Offerings Traveler optionalTraveler optional,

BlackBerry optionalSC Traveler included, BlackBerry optional


Offering – SmartCloud Archive Essentials*

Offering provides a way to collect e-mail securely making data accessible for eDiscovery searches as well as for day-to-day business/human resources purposes

Archive every email sent and received for a company defined retention period

Streamlines compliance, unlimited retention storage (no space or time limits for active subscriptions)

eDiscovery administrator role

─ Manage retention/deletion of archived email in SmartCloud

─ Assign permissions on specific search results to allow access by eDiscovery user role individuals

─ Plus all eDiscovery user role features

eDiscovery user role

─ Access to search results are search specific with permissions determined by the eDiscovery admin who created the search

─ Search, filter, tag and retrieve email across multiple users

─ Ability to put search result on a legal hold (prevents mail from being deleted when the retention period is reached)

* Clients purchase as an add-on to SmartCloud Notes or SmartCloud Engage Advanced – US data center only


SmartCloud Notes

2012 enhancements: IMAP client support Display web and or Notes links in

SmartCloud Notes web Prevent automatic mail forwarding Retention enhancements, option to prevent

deletion of specified user-created folders Admin option to upload the Notes ID to the

Vault, to set a Notes client ID password expiration

Traveler option for partial wipe of device, security option so that IP range limit settings do not prevent mobile access

Administration APIs to enable Mobile Device Management (MDM) applications

2013 enhancements under consideration: Provide OneUI for SmartCloud Notes

web Notes/iNotes/Traveler 9.0 support Support for SCSB Connections Mail Password sync from web to Notes client SCN web name picker enhancements Customized forms extension files NRPC session logging Traveler high availability Mail logging enhancements API access to mail and calendar data Rooms and resources in the service Support for inbound SMTP relay Granular controls for varying levels of

administration


Agenda



A “Social Mail” experience is the evolution of messaging to include social capabilities...delivered in the context of where you choose to work

Access social tools from your inbox

Access messaging from social homepage Access from yourmobile devices

LinkedIn

Twitter


IBM Connections Mail“Being in mail without being in mail”

Lightweight social messaging tool Provides simple, elegant web mail

and calendar experience allowing people to remain within IBM Connections

Quickly manage incoming mail without leaving your social context

Make informed decisions in real-time with a social approach that brings information and expertise into easy and immediate reach

Delivered as a plug-in to IBM Connections 4.0


IBM Connections MailPerform essential mail tasks

Compose a new message Address messages to contacts in

your Connections network, plus contacts in your IBM Notes® or Microsoft® Outlook® contacts list

Refresh your inbox Find messages in your inbox Mark messages for follow-up Preview, Reply, Reply to All, Forward

or Delete See message-type icons,

replied/forwarded indicators, attachments, message flags, etc.

Launch into full mail experience (currently, iNotes only)


IBM Connections MailPerform essential calendar tasks

See today's schedule See previous – or next – day's

schedule, or choose a specific date

Color coding to highlight overlapping calendar entries

Past events are shaded Current timeline helps identify

what's next


IBM Connections MailThoughts for inclusion in subsequent releases...

Support for IBM SmartCloud® Notes®

Launch alternative client (e.g., Microsoft Outlook Web Access® to Microsoft Exchange®)

Accept or Decline calendar invitations Free-time indicator on calendar invitations Reading of encrypted mail on Domino Siteminder support on Microsoft Exchange Save message as Draft Enhanced support for UX customization Extended BiDi support


Celina Insurance GroupXPages at work

Challenge─ Small 100-year old mid-west US insurance

company

─ Move company from a paper-based to a web-based organization

─ Increase scope and scalability of existing applications

Solution Description─ Build new web applications, modernize existing

Domino applications

Benefits─ 250% productivity gain over last 13 years

─ 90% of new business now web-based

─ No “rip and replace”

─ Device independence so agents work the way they want

─ Utilize existing Notes developers and web developers

─ XPages ensures delivery of new online capabilities

─ Faster than larger competitors


Agenda



With IBM Notes/Domino 9.0 Social Edition, you can create a more effective workforce through social mail and social application experiences

Access your existing business applications through modern

web and mobile interfaces

Mobilize with the market's most comprehensive device and platform support

Integrate, develop and deploy new business

applications easier and faster than ever

Empower the 21st Century Workforce

Unleash business creativity and unlock workforce productivity with a modern, social user interface

IBM NOTES AND DOMINO 9.0 SOCIAL EDITION – AVAILABLE IN Q1, 2013


“Bring Your Own Client”

IBMNotes 9.0

Social Edition

IBMiNotes 9.0

Social Edition

IBMNotes

Traveler 9.0

IBMConnections

Mail


Customers and Partners are saying this...

“Stable. Fast. Complete. Best dot-0 release ever.”– Nathan Freeman, Chief Architect, Red Pill Development

“Massive performance improvements over 8.5, and a cleaner more user friendly interface...” – Alan Dalziel, Domino Architect, Caledonian Consulting

“Notes 9 is moved into the modern era with a redesigned user interface and improved speed.” – Stephen Mullen, Director, DAI

“Excellent direction. Greater user experience. Faster and very responsive application.” – Goran Angelov, CEO, IBS Bulgaria

“Notes/Domino 9 is going to be a game changer! Features that people want, functionality that business needs.”– Ray Bilyk, ND Administrator, Ilitch Holdings

“Notes 9 = social collaboration for now and in the future!”– Friso van den Berg, Head of ICT, The Salvation Army

“The new IBM Notes is easy to use and fully integrated workspace. Social Edition is a good base for extending collaboration tools to the social business world.”– Jarkko Pietikainen, CEO, Netwell Oy

2,000+ “Live” attendeeson 13-Nov webcast

------------------Over 10,000 betadownloads in first

72 hours

Two-thirds of all Notes/Domino

Design Partners plan to deploy Notes/Domino

9.0 Social Edition within three months

of release


IBM Domino Designer 9.0 Social Edition

Domino Designer 9.0 Social Edition ─ Server-side JavaScript debugger

─ XPages source editor Content Assist

─ New Home Page/Welcome experience

─ New XSP properties editor

─ XPage source editor Hyperlink navigation with CTRL key

─ XSP source editor hover help

XPages runtime in 9.0 Social Edition ─ 8.5.3 Upgrade Pack 1, plus more

─ Dojo 1.8.1 with improved support for mobile web applications

─ CKEditor 3.6.5 with spell checker

─ XPages in Notes client (XpiNC) performance enhancements


IBM Domino 9.0 Social EditionKey themes

Reduce TCO─ DBMT: Database Management Tool

─ NSD monitor for Unix

─ Quality-of-Service probe

─ Further SSO improvements via SAML 2.0 support

Enhance security/integration─ SHA-2 support for encryption

─ Transport Layer Security (TLS)

─ OAUTH credential store to support Embedded Experiences

Improved transitions (9.0+)─ Domino Migration Utility for mail/calendar conversion

from Exchange

─ Domino patterns for IBM Pure Systems


IBM Notes Traveler in 2013

IBM Notes Traveler 9.0

Windows Phone 7.5, 7.8, 8

Windows RT/Pro tablets

BlackBerry® 10

Traveler server on IBM i

IBM Notes Traveler 9.0 Upgrade Packs (2Q/4Q)

DLP: view only, open in security policies (iOS, Android)

Mobile device management APIs

Integration with IBM Connections Mobile and Sametime Mobile (IM and Meetings)

Sending and receiving encrypted mail with Internet users

Enable sync'ing of Trash folder

Smart Forward/Reply

Certificate-based authentication

WindowsPhone

Windows 8 TabletBlackBerry® 10


IBM Notes 9.0 Social Edition Under development for 18+ months Overarching goals:

─ Modern– Use of current theming styles

– Simplification and de-cluttering of interfaces

– Integrated web experience – Notes Browser Plug-in®

– Extensibility using the most current and stable web technology

─ Easy-to-use– Productivity feature enhancements

– Easier discovery of capabilities

– Default settings changes

─ Socially-enabled– Live social capabilities in email – “Embedded Experiences”

– Social extensibility with the OpenSocial® platform

– Expanded and updated IBM Connections® integration

Leveraging the strength, commitment and clarity of the IBM brand


IBM Notes 9.0 Social Edition

Abbreviated dates

Social Theme: cleaner, more modern look, adopted across IBM product line for UI

consistency

Embedded Experiences

Shortcuts

“Group By”and

“Show Beginning”

Enhanced Search


IBM Notes 9.0 Social EditionSome of my favorites...

“Discover” page

Click on URLs in edit mode

“Quick Find”

Group by Date

“Sticky” auto-sort for Date columns

“Snippets” (Show Beginning of Message)

Single-click access to Mail, Calendar, Contacts, etc.

“Rolling Calendar” view (additive weeks)

“Weekly Planner” view

Category colors

“Add Sender to Contacts”

“Reply to All” from Sent folder

“Paste as Plain Text”

Shortcut key (Ctrl-R / Ctrl-Shft-R)

Mac Cocoa support


iNotes 9.0 Social EditionNear-parity with full Notes experience!

Consumability: Abbreviated dates

Quick find

Vastly improved Calendar Create, Edit and Notice forms

Calendar view improvements

NEW dynamic Scheduler widget

Import existing contacts from Microsoft® Outlook®

Return Receipt generation control

Paste images from clipboard (Firefox only)

Drag 'n Drop attachments (HTML 5 APIs)

Extensibility via Notes Widgets and Live Text (OpenSocial gadgets)

Open widget content in new sidebar panels or tabs

Secure attachment viewing (now on Greenhouse; planned for SmartCloud and on-premises)

Relocate folders

Social integration: Embedded Experiences

Activity Stream with “Updates” widget

Connections Files integration

IBM Social theme

NEW Notes links and web links, displayed together


Embedded ExperiencesWork without switching context...stay focused

NOT this...


Embedded ExperiencesWork without switching context...stay focused

...THIS!

Download or preview the file

directly from within mail

See the latest and add additional

comments


Embedded ExperiencesWork without switching context...stay focused ...or even THIS!

Approve or Reject from within mail


Notes Browser Plug-in

Designed to easily extend applications previously available only to Notes users out to web browser users, as well

Provides a powerful compliment to existing XPages capabilities Allows applications to run in a browser with no modification! Lightweight install, similar to other plug-ins in size, deployment time and

configuration requirements

Minimal limitations:─ Windows only (for now, at least!)

─ Not designed to support mail template, rather, to work in conjunction with iNotes

─ Firefox and Internet Explorer along with Citrix, in first release

Licensing: Enterprise CAL, CEO Communications, Collaboration ExpressBOTTOM LINE: “...the beauty of this is for the users who want to use iNotes and could not access their apps before. This solution is for them and not for someone who wants to use the plug-in instead of the standard Client with a lower footprint...” – Raj P.


You get this...


...and even this!


Notes and Domino 9.0 Social EditionLicensing, Packaging, Entitlement changes

Notes Browser Plug-in ─ Entitlement for Collaboration Express and Enterprise CAL

─ Utility Server/Express customers access with Enterprise CAL

Connections entitlement ─ Updated to Connection 4.x and allows access from all clients, including Mobile

Domino Designer ─ Full entitlement with Collaboration Express

Collaboration and Messaging Express─ Restrict use of an Enterprise CAL with Express

IBM XWork Server 9.0─ Updated to NSF only restrictions, sliding scale pricing...USD 1,000 per four NSFs

Tivoli Directory Integrator and IBM Mobile Connect ─ Update to latest release

WebSphere Edge Components ─ Added to WAS Notes/Domino entitlement


Agenda



Connections Mail Notes/Domino

Social EditionPublic BETA

Notes/DominoSocial Edition eGA

Notes Traveler 9.0 eGA Notes Traveler®

Upgrade Pack 1 Connections Mail

Update 1 Notes/Domino

Social EditionUpdate 1

Cloud

On-Premises

SmartCloud Notes GA7

IBM Messaging Roadmap

SmartCloud Notes GAnext

EO 2012 1H 2013 2H 2013 2014 2015

SmartCloud Notes GAnext

Notes/Domino Social EditionMaintenance Release

Notes/Domino 8.5.xMaintenance Release

Notes TravelerUpgrade Pack 2

Connections Mail for SmartCloud®

Notes/Domino Next Notes Traveler Next

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.


G e t S oc ia l. Do Business.

Thanks!

@sssouder

[email protected]

www.sssouder.com

mailto:[email protected]


Legal disclaimer

© IBM Corporation 2013. All Rights Reserved.The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer.

ibm messaging & collaboration roadmap 2013 (external)

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