ibm messaging and collaboration roadmap - notes and domino update - december 2012

© 2012 IBM Corporation

Messaging and Collaboration RoadmapEd Brill | Director, Product Line Management


IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.


Agenda

● 2012 Messaging and Collaboration Marketplace

● IBM Connections Mail

● Productivity Tools Strategy and Update

● SmartCloud Notes 2012-2013

● Notes/Domino Social Edition

● Roadmap


IBM Leadership in Messaging and Collaboration today

50,000 organizations worldwide, with 1151 reinstatements YTD

Over 75% adoption of 8.5.2+ releases

10,000+ XPages developers

#2 market share (IDC); Gartner

“Positive” rating

New features every year since 2007

# of PVUs on S&S exceeds 2009 levels


2012 highlights (so far)

● Great adoption of Notes/Domino 8.5.3, including Connections Files | Profiles entitlement

● Traveler 8.5.3 Upgrade Pack 1

● SmartCloud Notes GA6

● XWork Server ASL deals

● IBM Docs betas on Greenhouse

● Apache OpenOffice project


Trust Factory DNA Lite

● Domino deployment analysis tool that measures:– User demand and usage patterns– Resources and capacity utilization– Overall system health and performance bottlenecks

● Deliverables– Analysis charts and graphs– Findings, conclusions, recommendations– Spreadsheets/pivot tables– Actionable facts for follow-up activities

7 © 2012 IBM Corporation

Android Client:Month view for Calendar New Mail & Calendar UI for Android Tablets

Enhanced Android security settings: Application password support Password typeDisable local password storage (tight security)Prohibit copy to clipboard, export attachmentsProhibit camera (OS 4+ only)Password expiration period, history count (OS 3+ only) Prohibit unencrypted devices (OS 3+ only)

General client enhancements: Improved handling of Notes documents (possible to view

Notes links that point to web address of application server. Some limitation)

Sent folder save options Attachments for Draft mail options

Server High Availability (HA) Multiple Traveler servers in a pool for continuous service

Administration Web based administration UI (multi servers)Client manager (assign client versions to groups)Filter limits Scheduled sync settings (as part of default)Locking of individual default settings (no mod by user)

Configuration Configuration settings consolidation Trace and log settings Server URI (simplified to /traveler) Management High Availability Pool-aware console commands Additional contributors to status condition (red/yellow/green) Z

Notes Traveler 8.5.3 Upgrade Pack 1


ToDo support for Android and iOS devices...now available (December 10)Notes Traveler 8.5.3 Upgrade Pack 2

Similar implementation on Android phones and tablets


IBM Mobile Connect 6.1.5 New Features – Shipped!● Full Android (V4) VPN client

● 64 Bit OS support for Gateway on Linux and AIX

● Intelligence for load balancing between Traveler HA server pools

● IBM Connections Mobile and IBM Sametime Mobile awareness and intergration

IMC

Notes Domino Mail servers (7.0.2)

IBM Domino With IBM NotesTraveler service


App Dev Community – Putting the Best Foot Forward● OpenNTF

– 77K Registered users– 670K visits in '12– 221 Contributions & 132K Downloads in '12– >100K video views on YouTube– Reaching out – Stack Overflow & GitHub

● OpenNTF Contests– 3 contests complete; 73 contributors & 102 contributions– 4th Contest underway

– XPages integration with Connections– Quicktstart Domino & Connections image

● Collaboration Today– Compilation of current and relevant news for IBM

Collaboration Solutions– Community curated content– Community developed XPages app

– REST API for embedding in your own site– Template source coming to OpenNTF soon


Agenda






● Roadmap


The future of mail is more social. Result: happier, more engaged users.

Social mail: where social networking, email and work meet

Security-rich● Rest assured that security

risks are mitigated● Rely on a dedicated

security organization that provides security management

Social● Collaborate socially from

where you already work.● Unlock the inbox: more

easily share information that may be useful to others

Integrated● Find what and who you need

—in one place● Interactions● Content● Applications

● Work from intuitive user interfaces customized for popular devices

Simple● Collaborate through a comprehensive service—anytime, anywhere

● Learn and use intuitively and easily


A more social mail environment saves time and improves bottom line results

1 Source: MFauscette.com, “Software Spending and the Economy”, October 2011. 2 Source: “The Networked Enterprise Holds Steady”, McKinsey Global Survey Results, 2011, mckinseyquarterly.com/the_networked_enterprise_holds_steady.pdf

90% of respondents report measurable business benefits from Web 2.0 tools, including better access to knowledge, lower costs of doing business and higher revenues.(2)

—Nicrometal

Growth:5x increase in suppliers managed per employee, supporting growth without adding more staff

—Interhandler

Customer satisfaction:30% faster delivery times to customers

—Intelligent Data Services

Efficiency:6x improvement in the ratio of administrative assistants to outbound callers

The need to increase productivity, that is, get more from the employees you kept, added to employees insisting on new, collaborative ways of working, is forcing investment in a variety of internal social tools. Our research at IDC shows that social tools can increase productivity by as much as 11-30%.(1)


Social mail is the evolution of messaging into a social capability, delivered in context to where you work

Access social tools from your inbox

Access messaging from social homepage Access from your mobile devices

Add value with workflow and social applications


IBM Connections Mail – Initial delivery plans● Delivered September 2012, for use with IBM Connections 4● Functionality primarily focused on messaging capabilities:

– View and compose mail message (including rich text editing, spell check, etc.)

– Signatures, addressing, and directory search

– Mail badge provides visual indication of new content

– IBM Connections files integration

– Embedded Experiences

– View one-day calendar and view individual entries

– Security features

– Ability to launch “primary” messaging client – iNotes only

● Back-ends supported: Domino 8.5.3 FP2+, Exchange 2007 / 2010

– IBM SmartCloud and other back-end systems targeted for future releases


IBM Connections MailBeing in mail without being in mail

Distinguish unread email messages

Click “star” to mark for follow-up

Key triage actions and additional line of snippet information reveals on hover: Reply, Reply to All, Forward or Delete


IBM Connections MailMail compose...

Progressive disclosure for “Cc” and “Bcc” fields

Spell-checking content

Rich text editor

Append signature

Integrated mail contacts and social network in type-ahead (including Profile pictures)

“Objectized” names


Connections Mail – beyond the first release

● Further integration with Connections functionality

● Additional capabilities from the palette of existing email features, delivered in the social mail context

● Social analytics – display and interact with only relevant content

● Support for additional email environments


Agenda






● Roadmap


● Symphony 3.0.1 includes all fixpacks since Symphony 3.0 was released – 1 Million row support added to

spreadsheets– Home page design with active

content – recent files– Chart types– Speaker notes view– IBM Connections plugin– Updated LotusLive plugin– Symphony 3.0.1 FP1 available today– Symphony 3.0.1 update planned for

EOY• Adds support for Mountain Lion

IBM Lotus Symphony 3.0.1


Apache OpenOffice

● IBM resources and Symphony source code contributed to the Community● Common Extension model for 3rd parties● Removes Symphony as competitor to OpenOffice● Focus on Enterprise customer requirements● Code Licensed under Apache V2 open source● Work progressing on graduating to an Apache Top Level Project● Integration of Symphony features and next major release being worked by the community


Apache OpenOffice 3.4.1 Release● Apache Community announce on August 23

● Over 5 million downloads of AOO 3.4.1. from over 200 countries

● Top countries : US, Germany, Russia, UK, Spain, Canada, Italy, Netherlands, Japan, India

● IBM Smartcloud Extension and IBM Connections Extension available for Apache OpenOffice 3.4.1– Posted to OpenOffice Extensions website

http://extensions.services.openoffice.org/

IBM Connections ExtensionIBM SmartCloud Extension

http://extensions.services.openoffice.org/

http://extensions.services.openoffice.org/en/project/IBMConnections

http://extensions.services.openoffice.org/en/project/smartcloud


Extending the IBM Portfolio with IBM Docs

✔ Extends IBM Connections and IBM SmartCloud for Social Business

✔ Real-time co-editing

✔ Author presence awareness

✔ Commenting & discussions

✔ Revision management

✔ Attention management

✔ Pre-req Connections Files

Web-based collaborative editors for creating, sharing and collaboratively authoring word processor documents, spreadsheets and presentations.

More than editors through a browser

Designed to support both SaaS offerings through IBM Commercial offerings, like SmartCloud for Social Business as well as private cloud implementation in customers' data centers.


IBM Docs Mobile - Quickly add and share comments via touch-screen interface


Agenda






● Roadmap


IBM SmartCloud Notes OfferingsWhat is included

SmartCloud NotesEntry

SmartCloud Notes Step Up

SmartCloud Notes SmartCloud Engage Advanced

Mail Browser Only Browser, Notes and IMAP Browser, Notes and IMAP Browser, Notes and IMAP

Calendar Browser Only Browser and Notes Browser and Notes Browser and Notes

Storage 1GB 25GB 25GB 5GB Engage, 25GB Mail

Client License Browser Only Included Separate S&S Required Notes Included Notes Included

Entitlements IM IM IM Notes, IM and Traveler

Move Mail Data Not AvailableRequires ISSC or

BP contractRequires ISSC or

BP contractRequires ISSC or

BP contract

Disaster Recovery Included Included Included Included

Archive Offerings Archive Essentials Optional Archive Essentials Optional Archive Essentials OptionalArchive Essentials Optional for

mail only

Mobile Offerings Traveler Optional Traveler, BlackBerry Optional Traveler, BlackBerry Optional BlackBerry Optional


Accomplishments● Creation of a new Business Partner program

● Incorporated feedback from the SmartCloud Notes Onboarding Design Partner program

● Developed IBM enablement course component (pre-req's Domino Admin 8.5 cert)

● Developed an IBM certification exam (pre-req's the course)

● Developed Onboarding Tools code enhancements

● Delivered two pilot phase enablement classes, May & June

● Delivered two BP Onboarding TechTalks, June& August

● Delivered two for a fee enablement classes in September

● Executing the “apprenticeship engagement” plan

● BP practitioner fee enablement classes planned for October● 10-11Oct in the UK time zone● 24-25Oct in the US Central time zone

● Targeting 50+ certified BP practitioners by Connect 2013

● Considering new Domino license terms specific to SmartCloud Notes service use

SCNotes BP Onboarding Certification Program

BP Company Practitioner Geo

IIUI US

Cooperteam UK/France

RockTeam US

CDW US

Sogeti France

Applicable UK

ASI Informatique France

Factor-y Italy

TeamCentric US

Workflow Studios US

Citent US

Gemini Systems US


Offering – SmartCloud Notes Entry >>> NEW <<<A full-featured, browser-based messaging option at a lower cost

Lightweight edition for mail, calendar and contacts with seamless dashboard integration across SmartCloud for Social Business● SmartCloud Notes Entry includes

● all of the base functionality available in SmartCloud Notes web experience● 1GB mailbox (non-customized template)● integrated Sametime instant messaging● anti-spam / anti-virus

● SmartCloud Notes Entry does not include● offline access● IMAP-based access● ability to contract optional services for migration of existing mail into the service

● Add-on for additional charge● Mobile support available via Notes Traveler● IBM Archiving Essentials

● 99.5% SLO● Secure


Offering – SmartCloud Archive Essentials

Specific capabilities of initial release - Released June 20 in US Data Center● Supports SmartCloud Notes● Supports email ingestion/archiving● Supports search/discovery use cases● Available for US-based SmartCloud Notes users

● Future geographic rollout under consideration

IBM SmartCloud Archive Essentials*As clients face regulatory pressures and rising costs for on-premises email archiving solutions, this offering provides a way to store e-mail securely while making data accessible for quick and easy insight in the IBM SmartCloud •Every email sent and received can be forever stored, searched and access with no hardware or software installation•Streamlines compliance; unlimited storage; fully scalable and reduces IT tasks, saving time and money

Value for Clients:•Manage retention/deletion of all email in SmartCloud•Search, filter, tag, and retrieve email across users•Assign /delegate roles for discovery

* Subscription required for access to archive


SmartCloud Notes GA7 and 2013 considerations

● GA7 plans for Q4 2012:– API support for 3rd-party MDM (Mobile Device Management) access– Protector customization for SC Notes (e.g., enhanced SPAM management)

● 2013 possibilities and declaratives:– SmartCloud Notes web update to OneUI/iNotes Social Edition look and feel– Password reset synchronization– Support for extended Japanese directory attribute navigation– Build-out of remaining features in hosted-only configuration– Further onboarding and migration improvements– Integration with Connections Mail


Agenda






● Roadmap


IBM Notes & Domino Social Edition – planned for Q1 2013Notes 9.0 Social Edition beta and Domino 9.0 Social Edition beta coming in Q4

● “Social Business” means leveraging the combination of social and business information to engage expertise, share and gather information, and make better decisions, faster

● Providing the union of social collaboration and business information in-context for the end user increases productivity

● How Notes/Domino will be extended to provide modern, in-context social collaboration capabilities:– Incorporation of a social application container, based on the OpenSocial standard– The OpenSocial container is a standards-based platform for development of a reusable set of “gadgets” from both IBM and

third parties (e.g., social mail, activity stream, embedded experiences)– Common container APIs to give gadgets access to data and integration points to run in-context– “Embedded Experiences” – bringing collaboration in-context results in tighter integration across iNotes, Connections, Notes,

app dev (XPages), and 3rd-party products and services


Notes/Domino Social Edition – Application Development

● Domino Designer 9.0 Social Edition beta– Server-Side JavaScript debugger– XPages source editor Content Assist– New Home Page/Welcome Experience– New XSP Properties editor– Xpage source editor Hyperlink navigation with CTRL key– XSP source editor hover help

● XPages runtime in 9.0 Social Edition beta– 8.5.3 Upgrade Pack 1 plus more integrated to

Notes/Domino 8.5.4– Dojo 1.7.2 with improved support for mobile web

applications– CKEditor 3.6.3 includes support

for iOS 5– XPages in Notes client (XpiNC) performance

enhancements


Domino 9.0 Social Edition beta objectives

● Reduce TCO– Database Management Tool– NSD monitor for Unix– Quality of Service probe– Simplified Notes ID management via SAML support

● Enhance Security– SHA-2 support for encryption– Transport Layer Security(TLS) delivered via IBM his– OAUTH credential store to support Embedded Experiences

● Platform expansion– Continued focus on virtualization and 64bit platform support

● Infrastructure for Social Business– SSO via SAML support for both web and Notes access


Notes Traveler upcoming key features

● Support for Traveler running in IBM I

● Support for Windows Phone 7.5, Windows Phone 8 and Windows Surface Tablets

● Support for BlackBerry 10 Devices connecting to Traveler through BlackBerry Enterprise Service 10 (BES 10)

● Mobile device management API's for on Premise deployments

● Enhanced attachment security policies

● Sametime online meetings integration

● Sending and receiving encrypted mail with Internet users

● Enable Syncing of Trash folder

● Smart Forward/Reply

● Certificate based authentication

● Integration with IBM Connections Mobile and Sametime Mobile

Notes Traveler 9.0 betaFuture Traveler upgrade pack considerations


Notes 9 Social Edition betaconsumability enhancements

● Click on URLs in edit mode● Categorize inbox by date (“Today,”

“Yesterday,” “Last Week”)● Single-click access to Mail, Calendar,

Contacts and more ● “Rolling Calendar” view (additive weeks)● “Weekly Planner” view● Mac Cocoa support● IBM Connections support

with IBM Connections “Next”● Notes Application Player

Plug-in


New “Updates” page for rendering Activity Stream


Embedded ExperiencesEnables you to work faster and smarter by avoiding context switching and infusing socially oriented collaboration capabilities

No longer need to open a message and click on a link to get the actual document or updatesCategorization by date helps

make email eaisier to manage

Download or preview the file directly from your mail

See latest and add additional comments


Embedded Experiences (cont.)

Embedded Experiences ease transient interactions within mail and other applications


iNotes 9 Social Edition beta enhancements

● Tighter portfolio integration ● Simplified calendar entry● Improved scheduler● OpenSocial gadgets integration● Sidebar extensibility● Live Text● Relocate folders

● Secure attachment viewing using IBM Docs!


IBM Notes Browser Plug-inPart of Notes 9 Social Edition beta

● Designed to extend reach of applications previously available only to Notes users ● Provides a powerful compliment to existing XPages capabilities

● Allows applications to run in a browser with no modification!● Lightweight install, similar to other plug-ins in size, deployment, configuration● Minimal limitations:

–Windows only (for now, at least!)

– Not designed to support mail template, rather, to work in conjunction with iNotes

– Firefox and Internet Explorer along with Citrix, in first release

● Licensing plans: Enterprise CAL, CEO Communications, Collaboration Express


IBM Notes Browser Plug-in


Agenda






● Roadmap


● Feature release again intended 12-18 months beyond Notes/Domino “Social Edition”– Server and user interface focus– Harvesting additional key features from SmartCloud Notes into on-premises product– Increased integration across IBM portfolio– Domino opportunities to improve historical product bottlenecks

● Continued evolution of the web/client interface– Convergence of unified “Social Mail” experience with iNotes experience– More client-like features in a web environment– More adaptation of the latest HTML and web UI constructs– Notes client focus on ease of deployment

Roadmap beyond the Social Edition release


Summary

● Strong and continued marketplace evolution – thank you for your continued support!

● Connections Mail – defining a new social mail experience category and vision

● Symphony, Apache OpenOffice, IBM Docs – a continuum of offerings for productivity

● SmartCloud Notes – part of best-in-class cloud collaboration offering

● Notes/Domino Social Edition – a major release which firmly establishes the IBM roadmap for future messaging and collaboration

● 2013+ - even more leadership across these markets


Leadership Alliance 2012

Coming in Q1 2013 from IBM Press—Opting In: Lessons in Social Business from a Fortune 500 Product Manager

Available for preorder on amazon.com and other book distributor websites

48


Ed Brill [email protected]: @edbrill

Thank you!

mailto:[email protected]

http://www.edbrill.com/


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ibm messaging and collaboration roadmap - notes and domino update - december 2012

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