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Copyright © 2015 Boeing. All rights reserved

IATA Paperless Conference

Per NorénVice President – Digital Aviation

November 15, 2016

Commercial AirplanesCommercial Aviation Services – Digital Aviation

Copyright © 2015 Boeing. All rights reserved.

Agenda

2

Digital TransformationIntroduction to Boeing Paper to Digital Strategy to Action


The Boeing Company

3

Digital Transformation – Video link

https://youtu.be/ww5mCxJhcss


About Boeing Commercial Aviation Services

4

Vancouver

Seattle

Denver

Gothenburg

GdanskAmsterdam

New Dehli

Frankfurt

+200Customer

Countries3500

Employees

Sao Paolo

Tokyo

Singapore

Brisbane

Sydney

Seoul

Montreal

Beijing

London

Chicago

Dallas

Brussels

Paris


Our Capabilities and Expertise

5

OEM Knowledge & Data

• Airplane Design• OEM Data• Engineering & Manufacturing

Expertise

Airplane Connectivity

• Airplane Systems

• Connectivity and Sensors• Data Distribution

24 x 7 CustomerSupport

• Entry Into Services (EIS)

• Support & Service Engineering

• Field Service Network

PartSolutions

• Boeing Proprietary Parts• Parts Distribution & Logistics• Logistics & Supply Chain

Management

Maintenance & Engineering Solutions

• Fleet Management Solutions• Technical Information

Management• Maintenance Optimization

Flight Operations Solutions

• Navigations Solutions• Crew Management• Training & Flight Services

DigitalSolutions

• Airplane Solutions• Airline Solutions• Airspace & Airport Solutions

Aviation Business Consulting

• Advisory Services• Change Management• Lean & Business Process

Management

AerospaceAnalytics

• Predictive Maintenance• Flight & Fuel Optimization• Disruptive Management

Copyright © 2015 Boeing. All rights reserved. 6

Outlook and Trends


Industry, Market and Customer Trends


Paper to Digital Transformation

Paper Paradigm

13

Digital Paradigm


The Value of Digital Transformation

14

Paper Paradigm. . .

Capacity Planning and Disruption Management

Digital Infrastructure

Operational Analytics, Dashboards, Processes

. . . Digital Paradigm Value Potential

Navigation, Flight and Fuel Efficiency

▪ Paper Charts▪ Monthly spreadsheets▪ Manual Process▪ Actual vs. plan

▪ Mobile Navigation▪ Analytics▪ Automated Enabled Processes▪ Actual vs. optimal

2-4+%

Crew Optimization▪ Semi-manual automation▪ Limited scale and integration▪ Limited optimization

▪ Continuous optimization/tracking▪ Door-to-Door crew support▪ Real-time mobile updates 3-5+%

Maintenance Efficiency / Asset Availability Transitions

▪ Manual monitoring▪ Paper based operations▪ Reactive decision making

▪ Fleet, Airplane Health Management Digital and mobile

▪ Predictive prognostics and analytics1-2%

▪ Aviation Infrastructure constraints▪ Unconnected automation▪ Experience-based decisions

▪ System-wide information management▪ Integrated ops, crew, maintenance,

station, passenger decision support▪ System of systems optimization

>10%

▪ Used by some

▪ departments and people

▪ Deep data exploitation, insights, and post-decision reviews

▪ All fleets, departments, leadership▪ People, Process and Tools

DigitalAirline

▪ IT limits ▪ IT enables1-2%


Digital Transformation Flight OperationsFliteDeck Pro

1962 1977 2012 2016


Paper to Digital Transformation in Flight OperationsTablet EFBs approach their 3rd birthday

16

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2010 2011

Alaska Airlines

begins iPad

evaluations

American Airlines

begins iPad

evaluations

American Airlines

first carrier to receive

FAA OpSpec approval

for charts on iPad (B-777)

Alaska Airlines

first carrier to

distribute iPads

to every pilot

United Airlines

announces 11,000

iPads for pilots

American Airlines

first air carrier for

formal flight trials

iPad launch

Jeppesen

Mobile TC

Executive Jet

Management

(EJM)/Jeppesen

flight trials

FAA grants

precedent

authorization

to EJM

FAA clarifies

policy/support

for iPad EFB

(InFO 11011)iPad 2 launch

Jeppesen

Mobile FliteDeck

Jan

Jeppesen officially

engages the

OEB with EASA

2013: The year large-scale digital transformation began


Digital TransformationFliteDeck Pro

12,000,000 +Data Updates to Pilots, Annually

250,000 +Copies of FDPro in Use

20,000,000 +Paperless Flights

30 TB +Data downloaded, Monthly

300,000 +Registered Devices

350 +Airlines, Corporate accounts


Digital TransformationDrivers of the tablet EFB phenomenon

18

• Breakthrough technologies

• Positive ROI/business cases

• Simplicity

– User-friendly experience

– Complete ecosystem

• Business side / personal side

• Regulator receptivity

FAA EASA

Global CAAsICAO

Simplicity is the ultimate sophistication- Steve Jobs


Digital TransformationRegulatory perspective

19

of FAA EFB authorizations in the last

six months have been for iPad

new FAA authorizations for iPad

in last six months (23% increase)

of FAA authorizations are for iPad

(compared to 60% one year ago)

FAA authorizations now involve

iPad mini

FAA EFB authorizations(Active A061, July 2013)

iPad EFB1,483 (72%)

Otherportable

EFB266 (13%)

InstalledEFB

301 (15%)

89%

72%

273

132


Digital Flight Operations Transformation

20

0 20 40 60

Fleet

Pilots

airline customers

involved with FliteDeck Pro for iPad

= Paperless using iPad

= Formal iPad program underway

= Test & eval. (not yet committed)

Percent of current customers

22,000 63,000 32,000

1,800 5,500 2,800

Today, all mobile paperless airline

pilots could easily fill The Gorge

Amphitheater.

Within one year, mobile paperless

airline pilots will fill The Gorge PLUS

Century Link Field in Seattle.


Example #2: Maintenance Operations

21

• DATA • MOBILITY • ANALYTICS • INTEGRATION • USABILITY


Maintenance information at the point of useMobile, scalable, interoperable and integrated

22

Toolbox Mobile Parts

M&E System

Records

Toolbox Library

Toolbox Authoring

Toolbox Tasks

BOEING M&E TOOLS MOBILE APPLICATIONS AIRLINE PLANNING & RECORDS

Toolbox Mobile Parts

Maintenance Turn Time

Toolbox Mobile Library

Beta

Electronic Log Book

Toolbox

Mobile

Tasks

New Applications

AHM


Maintenance Data DeliveryBoeing is creating a single, seamless, mobile online and offline experience

23

Current Online Products

Current Offline Products

Toolbox Remote Non-787

Toolbox Remote Non-787

Toolbox Mobile Library


Digital Maintenance Transformation

24

Value throughout the LifecycleReduced Schedule Interruptions / Maintenance Efficiency / Digital Asset Management


The Digital Airline

25

The Digital Airline (n): An adaptive, continuously optimized, real-time operation that delivers step changes in efficiency, profitability, and customer experience to

drive long-term competitive advantage.

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