Generations Teaching Generations

Session 421

IASA Panelists

Don Goodenow – StoneRiver

Jim Keal – West Bend Mutual Insurance

Jason Latham – West Bend Mutual Insurance

Gabe Cossio – Northwestern Mutual

Veterans Boomers Gen X Gen Y Before 1946 1946-1964 1965-1980 After 1980

Some of

the Key

Influences

WW II / Pearl

Harbor

Atomic Bomb

Cold War

Television

Air Travel

Big Band Era

Civil Rights

JFK, RFK,

MLK

Birth Control

Moon Landing

Woodstock

Vietnam

Rock & Roll

Watergate

3-Mile Island

Desert Storm

Challenger

Rodney King

Punk Rock,

Rap &

Grunge

Oklahoma

Bombings

Columbine

Internet

9/11

Gore / Bush

Iraq War

Hip Hop

Work

Ethic

Dedicated

Pay your Dues

Punch the

Clock

Company 1st

Driven

Workaholics

Work ethic =

Worth

Lives to Work

Loves

meetings

Balance

Self-reliant

Task-oriented

Works to Live

Work Smarter

Not Longer

What’s Next?

Multi-tasking

Collaborative

Loyal to peers

Innovative

Veterans Boomers Gen X Gen Y Before 1946 1946-1964 1965-1980 After 1980

Motivators Being

Respected

Security

Being Valued

& Needed

Money

Freedom of

Rules

Time Off

Working with

Bright People

Time Off

Preferred

Work

Structure

Conservative

Hierarchical

Top / Down

Chain of

Command

Democratic

Flat Org.

Equality

Warm

Functional

Efficient

Access to

Leaders &

Info

Collaborative

Positive

Diverse

Fun

Feedback

& Rewards

No News =

Good News

Satisfaction is

a Job Well

Done

Private

Recognition

Money

Displays

Awards

Likes Public

Praise & Titles

Likes Titles

Time Off

Wants

Regular &

Constructive

Feedback

Freedom

Frequent FB

Meaningful

Work

Structure

Thank Heroes

Great Sources of Information

http://www.camex.org/Portals/CAMEX/uploaded_docs/han

douts/2-12_HO.pdf

http://www.vital-

learning.com/d0001/LocalUser/NetSite_1284/_groups/307/

files/EngageMe.pdf

http://rtc.umn.edu/docs/2_18_Gen_diff_workplace.pdf

http://www.fdu.edu/newspubs/magazine/05ws/generations.

htm

http://www.seco2011.com/presentation-pdfs/721.pdf

http://agingandwork.bc.edu/documents/IB20_Engagement

_2009-02-10.pdf