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    INTERVIEW: THE WORD

    ENTREVOIRMeaning to glimpse or

    to see each other.

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    INTERVIEW: THE DEFINITION

    A meeting for obtaining

    information byquestioning one or more

    people.

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    INTERVIEWS: THE PURPOSE

    To determine jobeffectiveness.

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    INTERVIEWS: THE PURPOSE

    To determine

    personality traits - lively& outgoing, or subdued

    & low key?

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    INTERVIEWS: THE PURPOSE

    To determine

    capabilities - able to takedirection or able to take

    charge?

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    TYPES

    OFINTERVIEWS

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    THE STRUCTURED

    INTERVIEW

    The interviewer asks aseries of preparedquestions in a set order

    often from a checklist.

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    THE STRUCTURED

    INTERVIEW

    Useful in gathering facts,

    but regarded as a poor

    measure of an applicants

    personal qualities.

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    THE STRUCTURED

    INTERVIEW

    Purpose to createuniformity in the hiring

    process.

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    HANDLING THE

    STRUCTURED INTERVIEW

    Answer in a concise way

    giving only the informationsought.

    Do not ramble or try toimpress unnecessarily.

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    OPEN-ENDED INTERVIEWS

    The interviewer asks

    broad, open-endedquestions, encouraging

    the candidate to talkfreely.

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    OPEN-ENDED INTERVIEWS

    Good for gaugingpersonality and testing

    professional judgment.

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    HANDLING THE

    OPEN-ENDED INTERVIEW

    Answer in a clearway, without giving

    unnecessary details.

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    HANDLING THE

    OPEN-ENDED INTERVIEW

    Support answers withexamples.

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    HANDLING THE

    OPEN-ENDED INTERVIEW

    Be friendly, butremember you are in a

    professional situation.

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    THE GROUP INTERVIEW

    The interviewer meets

    with several candidates

    simultaneously to see

    how they interact.

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    THE GROUP INTERVIEW

    Useful for judging

    interpersonal skills.

    Proponent Walt Disney

    for theme parks.

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    HANDLING THE

    GROUP INTERVIEW

    Be friendly and warmtowards the other

    candidates.

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    HANDLING THE

    GROUP INTERVIEW

    Support oneanothers comments,

    or disagree politely.

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    HANDLING THE

    GROUP INTERVIEW

    Do not try to scorepoints at another

    candidates expense.

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    SITUATIONAL INTERVIEWS

    The interviewer

    describes a situation,

    and asks the candidate

    how he will handle it.

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    SITUATIONAL INTERVIEWS

    LOGIC:There is no

    correlation between howwell a candidate answersregular interview questions

    and how well he will be ableto do the job.

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    SITUATIONAL INTERVIEWS

    Proponents:

    Kraft Foods

    Delta Airlines

    AT&TProctor & Gamble

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    HANDLING

    SITUATIONAL INTERVIEWS

    Listen carefully to the

    situation, and take a

    moment to analyze it.

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    HANDLING

    SITUATIONAL INTERVIEWS

    Support your answers

    with stories andexamples of how you

    handled similar situationsin the past.

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    HANDLING

    SITUATIONAL INTERVIEWS

    Stick to the point, andtry not to speak for more

    than three minutes.

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    THE TELEPHONE INTERVIEW

    The interviewer asks

    questions over the

    telephone.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Find out the name

    and designation of the

    person who is

    expected to call you.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Practice pronouncingthe name till you get it

    right.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Be mentally prepared

    for the interview, i.e.,be fully awake, alert,

    and properly dressed.

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    HANDLING

    THE TELEPHONE INTERVIEW

    If you are not fully

    awake or alert, it willcome across through

    your voice.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Prepare a brief intro

    about yourself, andkeep key facts handy

    for ready reference.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Before the interview

    begins, make surethere are no

    background noises.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Answer the phone on

    the third ring, and wishthe interviewer

    politely.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Listen carefully to the

    questions, andrequest a repeat if you

    dont understand.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Keep answers to thepoint.

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    HANDLING

    THE TELEPHONE INTERVIEW

    Keep your voice

    normal and speakclearly without an

    exaggerated accent.

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    THE VIDEO INTERVIEW

    The interviewer asks

    questions through

    video conferencing.

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    HANDLING

    THE VIDEO INTERVIEW

    If possible, ask for a

    preliminary phoneinterview to establish a

    rapport with theinterviewer.

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    HANDLING

    THE VIDEO INTERVIEWIf the interview is being

    held at an unfamiliarlocation, arrive early enough

    to get used to the settingand the equipment.

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    HANDLING

    THE VIDEO INTERVIEW

    Sit up straight.

    Look up but not

    down.

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    HANDLING

    THE VIDEO INTERVIEW

    Speak clearly but notmore slowly than normal.

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    HANDLING

    THE VIDEO INTERVIEW

    Use gestures, but dont

    overdo - as the picturewill appear blurry to the

    interviewer.

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    THE STRESS INTERVIEW

    Conducted to

    see how well

    a candidatehandles

    stressfulsituations.

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    THE STRESS INTERVIEW

    Questions

    are designed

    to anger or

    embarrass

    candidates.

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    THE STRESS INTERVIEW

    Candidates may

    be subjected to

    long periods ofsilence, criticism

    of appearance,

    and deliberateinterruptions.

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    THE STRESS INTERVIEW

    Candidates

    may have to

    face hostilereactions by

    theinterviewers.

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    HANDLING THE

    STRESS INTERVIEW

    Stay

    cool,calm, and

    collected!

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    HANDLING THE

    STRESS INTERVIEW

    Dont take

    questionsorcomments

    personally.

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    HANDLING THE

    STRESS INTERVIEW

    Always

    rememberthat it is

    just a test.

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    HANDLING THE

    STRESS INTERVIEW

    Collectyour

    thoughts,take a deepbreath, and

    speakleisurely.

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    HANDLING THE

    STRESS INTERVIEW

    If they stareor are silent,

    start readinga magazine,or stare

    back &smile.

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    HANDLING THE

    STRESS INTERVIEW

    Dominate

    the room by

    getting up &

    walking

    around.

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    HANDLING THE

    STRESS INTERVIEW

    Use the

    board to

    illustrate

    your points

    withexamples.

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    HANDLING THE

    STRESS INTERVIEW

    Never be

    rude orhostile in

    return.

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    HANDLING THE

    STRESS INTERVIEW

    Nevershow thatyou feel

    insulted.

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    St I t i

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    Stress Interviews

    are conducted byCompanies seeking to

    recruit for HR orCustomerServices divisions.

    IT Sector, Call Centers.

    St I t i

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    Stress Interviews

    are conducted by

    At times, the Symbiosis

    Centre forManagement and

    Human Resource

    Development, Pune.

    St I t i

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    Stress Interviews

    are conducted by

    Some travel agencies

    especially those specializing

    in discounted tickets.

    St I t i

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    Stress Interviews

    are conducted bySome medical schools

    (inN

    orth America).Some social service

    agencies(in North America).

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    HANDLING SPECIFIC

    INTERVIEWQUESTIONS

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    TELL US ABOUT YOURSELF!

    Begin with a strength or

    characteristic that is uniqueto you, and support it with

    an example.

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    TELL US ABOUT YOURSELF!

    I would describe myself as

    a very creative person whocan also work well under

    great pressure.

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    TELL US ABOUT YOURSELF!

    During my internship at a

    software firm last summer, one

    of our servers crashed, and welost an important presentation

    that had to be made to a clientthat very evening.

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    TELL US ABOUT YOURSELF!

    The company was short-

    staffed because it was

    summer, so my supervisor

    asked me to prepare the

    presentation from scratch.

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    TELL US ABOUT YOURSELF!

    Since I only had a few hours

    in which to do this, I selected

    and incorporated only keypoints, but used graphics and

    animations liberally for adramatic effect.

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    TELL US ABOUT YOURSELF!

    The clients appreciated the

    presentation, and we were

    able to get the project. My

    supervisor thanked me for

    saving the day!

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    TELL US ABOUT YOURSELF!

    Mention your professional

    capabilities:

    Excellent technical

    knowledge.

    Crisis management

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    TELL US ABOUT YOURSELF!

    Ability to lead or work in ateam.

    Ability to workindependently.

    Ability to understand andanalyze software problems.

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    TELL US ABOUT YOURSELF!

    Touch briefly upon your

    educational background,

    and focus on the most

    important things that your

    education has taught you.

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    TELL US ABOUT YOURSELF!

    Mention your family

    background, but tie it into something that can

    help you on the job.

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    TELL US ABOUT YOURSELF!

    I have always lived in a

    joint family, and it hastaught me to make

    optimum use of available

    resources.

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    TELL US ABOUT YOURSELF!

    It has also taught me to

    make compromiseswhere needed, and to

    work smoothly as a team

    member.

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    TELL US ABOUT YOURSELF!

    Mention your professional

    objectives, as this

    communicates that you are

    serious about the job and

    about your career.

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    TELL US ABOUT YOURSELF!

    Even though I am

    starting out as aT

    raineeEngineer here, I hope to

    work very hard,

    contribute my best to the

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    TELL US ABOUT YOURSELF!

    company, and also learn

    from my colleagues andbosses. I eventually

    hope to set up my own

    software consultancy.

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    TELL US ABOUT YOURSELF!

    Answering this question

    gives you a chance tolead the interviewer in

    any direction you want.

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    TELL US ABOUT YOURSELF!

    Answering this question

    right can go a long way in

    convincing the interviewer

    that you are the right

    candidate for the job!

    TELL US ABOUT YOUR

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    TELL US ABOUT YOUR

    WEAKNESS!

    Never reel off a set of

    weaknesses without

    thinking!

    TELL US ABOUT YOUR

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    TELL US ABOUT YOUR

    WEAKNESS!

    Be honest, but dont

    mention a weakness thatshows your inability to do

    a particular job.

    TELL US ABOUT YOUR

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    TELL US ABOUT YOUR

    WEAKNESS!

    Mention an actual

    weakness, but also tellthem how you are

    trying to overcome it.

    TELL US ABOUT YOUR

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    TELL US ABOUT YOUR

    WEAKNESS!

    I was not very comfortableworking with computers, but in the

    summerI took a course, and nowI have become proficient in theuse of computers. I am especially

    good at working with MS Wordand PowerPoint.

    TELL US ABOUT YOUR

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    TELL US ABOUT YOUR

    WEAKNESS!

    I used to be very shy, and even

    stammered sometimes, but I am

    currently attending personalitydevelopment classes, and am also

    undergoing therapy for stammering. I

    am slowly overcoming both problems

    and, am, in fact, trying to develop

    public speaking skills now!

    TELL US ABOUT YOUR

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    TELL US ABOUT YOUR

    WEAKNESS!

    I am very good at working onprojects and visualizing the bigpicture. Sometimes, however, I

    overlook minor details. For thisreason, I always make sure that Ihave a detail-oriented person on myteam. I work closely with him to make

    sure that all aspects of a project aretaken care of.

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    Find out about the Company

    Full name, location, age.

    Products, services, earnings, growth.

    Subsidiaries, Departments, Divisions.

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    Find out about the Job

    Job title & functions.

    Job qualifications.

    Career path & salary range.

    Travel & relocation opportunities.

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    Expect Questions on

    Skills, achievements, goals.

    Attitude toward work & study.

    Relationships with colleagues.

    Hobbies & interests.

    Info on your rsum.

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    What to Take to an Interview

    All relevant original documents.

    Extra copies of rsum, certificates,

    and other documents.An easily accessible small notebook

    & pen.

    A positive attitude!

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    INTERVIEW ETIQUETTE

    Be punctual.

    Walk in confidently.

    Wish the interviewers.

    Sit only when asked.

    Sit in an attentive position.

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    INTERVIEW ETIQUETTE

    Maintain eye contact.

    Smile frequently.

    Use a few hand gestures.

    Dress neatly & conservatively.

    Keep hair combed, fingernails clean,breath fresh!

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    Cartoons from

    CARTOON STOCK!