hr planning ppt-two
TRANSCRIPT
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Copyright 1999 Harcourt Brace &Company Canada, Ltd.
Chapter 4
Human Resource Planning
Falkenberg, Stone, and Meltz
Human Resource Managementin CanadaFourth Edition
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4.1
Chapter Overview
The need for human resource planning
Purposes of human resource planning
Relation to other human resourcefunctions
The human resource planning process
Projecting human resource supply
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4.2
Chapter Overview (contd.)
Forecasting future human resource needs
Comparing forecast needs with projected
supply
Planning policies and programs
Evaluating human resource planningeffectiveness
The HRM audit
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4.3
Purposes of HumanResource Planning
Setting goals and objectives
Examining the effects ofalternative human resourcepolicies and programs
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4.4
Examples ofOrganizational Goals
To increase company profits by 10% in the nextfiscal year (profitability)
To close 25 retail outlets in the next four years(downsizing)
To bottle 10% more diet pop in the next year(production)
To guarantee one-day delivery of all first-classmail within the province by 2001 (service level)
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4.5
The Human ResourcePlanning Process
Project future human resource supply
Forecast future human resource needs
Compare forecast needs with projectedsupply
Plan policies and programs to meet
human resource needs Evaluate human resource planning
effectiveness
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4.6
Projecting HumanResource Supply
Assessment of current supply
Skills inventories
Analysis of human resourceflows
Stochastic models
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4.7
Examples of HumanResource Flows
Employees may
- stay in the same job
- move across to another, but not a higher-level job(transfer or lateral move)
- move up to a higher-level job (promotion)
- move out of the organization through voluntary
termination (resignation) or involuntarytermination (lay-off, dismissal)
- move down (demotion)
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4.8
Typical Data Elements in a HumanResources Information System
Employee personal data Salary administration
Benefits information Skills
Benefits plans Attendance
Employee benefits information Performance/DisciplineDependents Health and Safety
Training and development Payroll
Employee work data
SalaryPerformance review
Job information
Employment status information
Hire/Termination informationWork information
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4.9
Forecasting Future HumanResource Needs
Planning for the status quo
Rules of thumbUnit forecasting
The Delphi method
Scenarios
Computer simulation
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4.10
Five Steps in the Delphi Method
1.An issue, question, or problem is identified.
2. A small group or panel of ten or fewer expertsis identified.
3. Independent judgements about the issue areobtained from each expert through aquestionnaire or structured interview.
4. An intermediary or facilitator collects,analyzes, and feeds back information from thefirst questionnaire or interview to each expert.
5. Steps 3 and 4 are repeated until there is aconsensus on the issue or problem.
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4.11
Sample Questions from a UnitForecasting Questionnaire
List any jobs that have changed since the lastforecasting period and any that will change in thenext forecasting period.
If vacancy can be filled with present employees,note whether training will be required. Specifynature of training needs.
What percentage of employees are performingjobs up to standard?
How many employees will be absent in the nextforecasting period because of disability,educational, or other leaves?
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4.12
Planning for Anticipated Shortages
Transfer employees to jobs inwhich shortages exist
Train employees to move up tojobs in which shortages exist
Have employees work overtime
Increase employee productivity
Hire part-time employees
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4.13
Planning for Anticipated Shortages(contd.)
Hire temporary full-time employees
Hire permanent full-time employees
Subcontract work to other firms
Forgo increases in production
Install equipment to perform some of
the tasks that would be done byworkers (capital substitution)
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4.14
Ways to Increase EmployeeProductivity
Offer monetary incentives, e.g. bonuses, forhigher productivity or performance levels
Improve employees job skills to producemore in less time or at lower cost
Re-design work processes and methods sogreater outputs are achieved
Use more efficient equipment so greateroutputs are achieved
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4.15
Planning for AnticipatedLabour Surpluses
Close plants
Lay off some workers permanently
Give incentives for early retirement
Let the workforce shrink by attrition
Retrain and transfer workers
Shut down plants (or parts of them) temporarily
Lay off workers temporarily Reduce the work week
Use work sharing
Cut or freeze pay and/or benefits
l i l i h
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4.16
Evaluating Alternatives to theProblem of Labour Shortages
or Surpluses Determine size of the anticipated
shortages or surpluses
Determine the expected durationof the change in the demand forhuman resources
Determine the amount of lead timebefore shortages or surplusesoccur
f i d d d if
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4.17
Information Needed to IdentifyAppropriate Ways to Deal with Labour
Surplus/Shortage Financial and human costs and benefits
Effects on other organizational
components Length of time to implement the
alternatives and generate desired
results Probability of success in reducing the
shortage or surplus
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4.18
Programs for HumanResource Planning
Linear programming, e.g. to minimize totallabour costs within certain constraints
Goal programming, e.g. setting multiplegoals such as increasing profits by 10% andhiring bilingual salespeople
Computer simulation, e.g. to examine theeffects of various programs to reducesurpluses or shortages
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4.19
HRM Auditing Model
Strategic-Level HRM determines theeffectiveness of HRM functions in the overall
strategic plan of the organization Managerial-Level HRM determines
effectiveness of HRM functions withindepartments and units
Operational-Level HRM determines theeffectiveness of HRM functions throughout theorganization
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4.20
Reasons for ConductingHRM Audits
When labour costs are large or the largestcomponent of total product or service costs
The personnel audit is used to justify the
existence of budgets of staff and programs
The personnel audit provides valuable feedbackfrom employees and line managers
The personnel audit may uncover problemssuch as unqualified HRM staff, lack of HRMpolicy compliance, or low employee satisfaction