hr planning ppt-two

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    Copyright 1999 Harcourt Brace &Company Canada, Ltd.

    Chapter 4

    Human Resource Planning

    Falkenberg, Stone, and Meltz

    Human Resource Managementin CanadaFourth Edition

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    4.1

    Chapter Overview

    The need for human resource planning

    Purposes of human resource planning

    Relation to other human resourcefunctions

    The human resource planning process

    Projecting human resource supply

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    4.2

    Chapter Overview (contd.)

    Forecasting future human resource needs

    Comparing forecast needs with projected

    supply

    Planning policies and programs

    Evaluating human resource planningeffectiveness

    The HRM audit

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    4.3

    Purposes of HumanResource Planning

    Setting goals and objectives

    Examining the effects ofalternative human resourcepolicies and programs

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    4.4

    Examples ofOrganizational Goals

    To increase company profits by 10% in the nextfiscal year (profitability)

    To close 25 retail outlets in the next four years(downsizing)

    To bottle 10% more diet pop in the next year(production)

    To guarantee one-day delivery of all first-classmail within the province by 2001 (service level)

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    4.5

    The Human ResourcePlanning Process

    Project future human resource supply

    Forecast future human resource needs

    Compare forecast needs with projectedsupply

    Plan policies and programs to meet

    human resource needs Evaluate human resource planning

    effectiveness

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    4.6

    Projecting HumanResource Supply

    Assessment of current supply

    Skills inventories

    Analysis of human resourceflows

    Stochastic models

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    4.7

    Examples of HumanResource Flows

    Employees may

    - stay in the same job

    - move across to another, but not a higher-level job(transfer or lateral move)

    - move up to a higher-level job (promotion)

    - move out of the organization through voluntary

    termination (resignation) or involuntarytermination (lay-off, dismissal)

    - move down (demotion)

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    4.8

    Typical Data Elements in a HumanResources Information System

    Employee personal data Salary administration

    Benefits information Skills

    Benefits plans Attendance

    Employee benefits information Performance/DisciplineDependents Health and Safety

    Training and development Payroll

    Employee work data

    SalaryPerformance review

    Job information

    Employment status information

    Hire/Termination informationWork information

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    4.9

    Forecasting Future HumanResource Needs

    Planning for the status quo

    Rules of thumbUnit forecasting

    The Delphi method

    Scenarios

    Computer simulation

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    4.10

    Five Steps in the Delphi Method

    1.An issue, question, or problem is identified.

    2. A small group or panel of ten or fewer expertsis identified.

    3. Independent judgements about the issue areobtained from each expert through aquestionnaire or structured interview.

    4. An intermediary or facilitator collects,analyzes, and feeds back information from thefirst questionnaire or interview to each expert.

    5. Steps 3 and 4 are repeated until there is aconsensus on the issue or problem.

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    4.11

    Sample Questions from a UnitForecasting Questionnaire

    List any jobs that have changed since the lastforecasting period and any that will change in thenext forecasting period.

    If vacancy can be filled with present employees,note whether training will be required. Specifynature of training needs.

    What percentage of employees are performingjobs up to standard?

    How many employees will be absent in the nextforecasting period because of disability,educational, or other leaves?

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    4.12

    Planning for Anticipated Shortages

    Transfer employees to jobs inwhich shortages exist

    Train employees to move up tojobs in which shortages exist

    Have employees work overtime

    Increase employee productivity

    Hire part-time employees

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    4.13

    Planning for Anticipated Shortages(contd.)

    Hire temporary full-time employees

    Hire permanent full-time employees

    Subcontract work to other firms

    Forgo increases in production

    Install equipment to perform some of

    the tasks that would be done byworkers (capital substitution)

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    4.14

    Ways to Increase EmployeeProductivity

    Offer monetary incentives, e.g. bonuses, forhigher productivity or performance levels

    Improve employees job skills to producemore in less time or at lower cost

    Re-design work processes and methods sogreater outputs are achieved

    Use more efficient equipment so greateroutputs are achieved

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    4.15

    Planning for AnticipatedLabour Surpluses

    Close plants

    Lay off some workers permanently

    Give incentives for early retirement

    Let the workforce shrink by attrition

    Retrain and transfer workers

    Shut down plants (or parts of them) temporarily

    Lay off workers temporarily Reduce the work week

    Use work sharing

    Cut or freeze pay and/or benefits

    l i l i h

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    4.16

    Evaluating Alternatives to theProblem of Labour Shortages

    or Surpluses Determine size of the anticipated

    shortages or surpluses

    Determine the expected durationof the change in the demand forhuman resources

    Determine the amount of lead timebefore shortages or surplusesoccur

    f i d d d if

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    4.17

    Information Needed to IdentifyAppropriate Ways to Deal with Labour

    Surplus/Shortage Financial and human costs and benefits

    Effects on other organizational

    components Length of time to implement the

    alternatives and generate desired

    results Probability of success in reducing the

    shortage or surplus

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    4.18

    Programs for HumanResource Planning

    Linear programming, e.g. to minimize totallabour costs within certain constraints

    Goal programming, e.g. setting multiplegoals such as increasing profits by 10% andhiring bilingual salespeople

    Computer simulation, e.g. to examine theeffects of various programs to reducesurpluses or shortages

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    4.19

    HRM Auditing Model

    Strategic-Level HRM determines theeffectiveness of HRM functions in the overall

    strategic plan of the organization Managerial-Level HRM determines

    effectiveness of HRM functions withindepartments and units

    Operational-Level HRM determines theeffectiveness of HRM functions throughout theorganization

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    4.20

    Reasons for ConductingHRM Audits

    When labour costs are large or the largestcomponent of total product or service costs

    The personnel audit is used to justify the

    existence of budgets of staff and programs

    The personnel audit provides valuable feedbackfrom employees and line managers

    The personnel audit may uncover problemssuch as unqualified HRM staff, lack of HRMpolicy compliance, or low employee satisfaction