3. hr planning ppt

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    HUMAN RESOURCES PLANNING

    S R Tulasi

    Hyderabad

    [email protected]

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    CONTENTS

    Introduction to Human resources planning

    Integration of Strategic Planning with HR

    Planning

    Process and techniques of HR Planning

    Control and review mechanism

    Summary

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    3 CS OF HRD

    Commitment

    With low commitment,

    tasks may not be done at

    all or done at a slow

    pace that they lose

    relevance

    Culture

    This is the sustaining

    force and spirit for the

    organization to live

    Competencies

    Ensure tasks are

    completed cost

    effectively, with

    optimal efficiency

    All 3 Cs are needed for the organization to succeed.

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    WHAT DO WE UNDERSTAND BY

    PLANNING !

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    WHAT IS HUMAN RESOURCE PLANNING !

    An Integrated approach to ensure supply ofadequately developed and motivated people to

    perform the duties and tasks required to meet

    organizational objectives and satisfy individual needs.

    The activity of planning human resources is usually in

    connection with the overall strategic planning of the

    organization.

    It provides linkage between different HR functions viz.compensation, benefits, staffing etc and the overall

    strategic goals of the organization.

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    Objectives of HR Planning

    To recruit & retain the human resource of required quantity/quality

    To foresee the employee turnover and make arrangements forminimising turnover and filling up of consequent vacancies

    To meet the needs of expansion, diversification etc

    To foresee the impact of technology on work, existing employees

    and future human resource requirements

    To improve the standards,skills,knowledge,ability,discipline etc

    To assess the surplus/shortage of human resources & take

    necessary measures

    To maintain congenial industrial relations by maintaining optimum

    level and structure of human resources

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    BENEFITS OF HR PLANNING

    Better view of the HR dimensions of businessdecisions

    Enables placement of right people at right places

    and in right time

    Optimises HR costs through better HR

    management.

    Better development of managerial talent

    Focus on physical facilities before a crisis develops

    Helps firm up financial budget

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    HRP AND ENVIRONMENT

    Several environmental factors will need to be

    scanned while developing Human Resources plansSocial/cultural/religious factors

    Technological developments including automation/

    IT etcEconomic factors both domestic and global

    Political factors/ Legal requirements / Statutory

    provisionsDemographic factors / gender/age/literacy

    Industry growth trends, competition, new products

    etc

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    HRP AT DIFFERENT LEVELSNational level : Central Government develops HR

    plans at national level & forecasts demand and

    supply of Human Resources

    Sectoral level :Agricultural/Industrial/Service etc

    Government in consultation with relevant Industry

    associations & NGOs.

    Industry level : Steel, cement, power, textiles,chemical etc

    Organization level : Individual managements

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    FACTORS AFFECTING HUMAN RESOURCES PLAN

    External Factors Internal Factors

    Govt Policies Company Strategies

    Level of Economy HR Policy of the Company

    Business Environment Formal & Informal groups

    Information technology Job Analysis

    Level of Technology Time horizons

    Natural factors Type & Quality of

    information

    Outsourcing policies Operational policies

    International factors Trade union related issues

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    THE PROCESS OF HR PLANNING

    Analyze organizational Strategies

    Demand Forecast: HR Component-wise

    Supply Forecast: HR Component-wiseNet HR requirement:

    Surplus?

    : Plan for Redeployment/RetrenchmentShortage

    : Plan for recruitment / Training / Internal Mobility

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    IMPORTANCE OF HRP

    HRP matches the organisation and its

    HR objectives with its people requirements

    It ensures: that the available talent is correctly allocated

    Personnel costs are optimised

    the numbers are appropriate

    productivity is maximised

    talented employees are retained

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    FACTORS THAT DETERMINE HR PLANS

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    LINKAGE OF ORGANIZATIONAL AND HR STRATEGIES

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    TYPICAL DIVISION OF HR RESPONSIBILITIES

    IN HR PLANNING

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    HR PLANNING PROCESS

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    FORECASTING

    METHODS

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    HRP - FORECASTS

    A forecast of the demandfor human

    resources within the organisation

    A forecast for the supplyofexternalhumanresources

    A forecast of the supplyof human resources

    available within the organisation

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    APPROACHES TO HR PLANNING

    Quantitative methods Use statistical and mathematical techniques

    Used by theoreticians and professional

    HR planners in large organisations.

    Qualitative methods Use expert opinion (usually a line managers)

    The focus is on evaluations of employee performanceand promotability as well as career development.

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    INTERNAL DEMANDQUALITATIVE

    Expert opinion Expert = usually the line manager

    Delphi technique Individual decision making, followed by collation of

    results and redistribution of information until consensus is

    reached

    Nominal group technique Independent idea generation, followed by a group

    presentation and ranking of options

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    THE DELPHI TECHNIQUELeader identifies judgment issues and develops questionnaire.

    Prospective participants are identified and asked to cooperate.

    Leaders send questionnaire to willing participants, who record

    their judgments and recommendations and return the

    questionnaire.

    Leaders compiles summaries and reproduces participantsresponses.

    Leader sends the compiled list of judgment to all participants.

    Participants comment on each others ideas and propose a final

    judgment.

    Leader looks

    for consensus

    Leader accepts consensus judgment as groups choice.

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    THE NOMINAL GROUP TECHNIQUE

    A small group of 4-5 people gathers around a table. Leader

    identifies judgment issue and gives participants procedural

    instructions.

    Participants write down all ideas that occur to them, keeping

    their lists private at this point. Creativity is encouraged during

    this phase.

    Leader asks each participant to present ideas and writes themon a blackboard or flipchart, continuing until all ideas have been

    recorded.

    Participants discuss each others ideas, clarifying, expanding,

    and evaluating them as a group.

    Participants rank ideas privately in their own personal order and

    preference.

    The idea that ranks highest among the participants is adopted

    as the groups judgment.

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    INTERNAL DEMANDQUANTITATIVE

    Trend analysis Or Time Series Analysis, makes predictions by

    projecting past and present trends into the

    future

    Econometric modelling and multiple

    predictive techniques Building complex computer models to simulate

    future events based on probabilities and

    multiple assumptions

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    STATISTICAL TECHNIQUES USED TO PROJECT

    STAFFING DEMAND NEEDS

    NameRegression

    analysis

    Productivity

    ratios

    DescriptionPast levels of various work load indicators, such as sales,

    production levels, and value added, are examined for statistical

    relationships with staffing levels. Where sufficiently strong

    relationships are found, a regression (or multiple regression)

    model is derived. Forecasted levels of the retained indicator(s)

    are entered into the resulting model and used to calculate the

    associated level of human resource requirements.

    Historical data are used to examine past levels of a productivity

    index (P):

    P = Work load / Number of People

    Where constant, or systematic, relationships are found, human

    resource requirements can be computed by diving predicted

    work loads by P.

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    STATISTICAL TECHNIQUES USED TO PROJECT

    STAFFING DEMAND NEEDS (CONTD)

    Name

    Personnel ratios

    Time series

    analysis

    Description

    Past personnel data are examined to determine historical

    relationships among the employees in various jobs or job

    categories. Regression analysis or productivity ratios are

    then used to project either total or key-group human resource

    requirements, and personnel ratios are used to allocated total

    requirements to various job categories or to estimate for non-

    key groups.

    Past staffing levels (instead of work load indicators) are used

    to project future human resource requirements. Past staffinglevels are examined to isolate and cyclical variation, long-tem

    terms, and random movement. Long-term trends are then

    extrapolated or projected using a moving average,

    exponential smoothing, or regression technique.

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    INTERNAL SUPPLYQUALITATIVE

    Skills inventory May be simple and manual

    Detailed and maintained as part of the HR informationsystem

    Replacement charts Visual representation of which employee will replace the

    existing incumbent in a designated position when vacant

    Succession planning Systematic, long-term career development activity

    focusing on preparing high potential employees for thefuture

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    INTERNAL SUPPLYQUANTITATIVE

    Turnover analysis Examination of why employees leave an organisation.

    Data: retirement, death, illness or disability, resignation,

    retrenchment or termination.

    Markov analysis Mathematical technique used to forecast the availability

    of internal job applicants. Transition Matrix developed to assess probability of

    moves.

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    A SAMPLE TRANSITION MATRIX

    Part A: Personnel Supply

    Estimated Personnel Classification in Year T + 1 (%)

    Classifications in Year T P M S Sr A Exit

    Partner .70 .30

    Manager .10 .80 .10

    Supervisor .12 .60 .28

    Senior .20 .55 .25Accountant .15 .65 .20

    Part B. Staffing Levels

    Estimated Personnel Availabilities in Year T + 1 (%)

    Beginning

    Classifications in Year T Levels P M S Sr A Exit

    Partner 10 7 3

    Manager 30 3 24 3

    Supervisor 50 6 30 14

    Senior 100 20 55 25

    Accountant 200 30 130 40

    10 30 50 85 130

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    DEALING WITH SURPLUS RESOURCES

    RedeploymentOutplacement within the organization through careerguidance

    Skill improvement and redeployment

    Organizational growth to facilitate redeployment

    Employment in sister organizations

    Redundancy/RetrenchmentOutplacement in other Organizations through guidance

    Temporary / leave of absence without pay /permanent layoffWork sharing / reduced working hours

    VRS / Early retirement / compulsory retirement

    Attrition / Hiring freeze

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    What appears in HR Planning ?

    Mission or Purpose of the Statement Summary of financial projections

    SWOT of HR

    Summary of Performance

    A job seekers market review

    People Competency Profile

    Major Assumptions

    HR Objectives & strategies for the next years Detailed current year operational Plan, with

    forecasts

    and budgets

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    REVIEW MECHANISM OF HRPPeriodic reports on manpower / internal and external

    mobilityAudit manpower utilization / measurement of manpower

    productivity

    Survey of job satisfaction, morale, interpersonal

    relations etc

    Effectiveness of induction and other developmental

    activities

    Break even point/ Pay back period of new employees

    Exit interviews / areas of concern / redressal

    mechanism

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    SUCCESSFUL HRPTHE ROLE OF HR

    HR personnel to understand the role ofHRP processes

    Top management to be supportive

    Not to start with an overly complexsystem

    Healthy communications between HRpersonnel and line managers

    HR plan to be integrated with theorganisations strategic plan

    Balance between qualitative andquantitative approaches

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    SUMMARY

    An efficient HRP is required for anorganisation to be effective

    A complex system is not whats required

    Measure of success of the system: if theright people are available at the right time

    HRP needs to be fully integrated to theorganisations business plan

    HR managers must be able to demonstratethe success of HRP processes

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    GROUP STUDY - 1

    Is the process of human resources

    planning different for a green field factory

    and an ongoing enterprise !

    If so, enumerate the differences and

    discuss

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    GROUP STUDY - 2

    There is a growing deficiency in soft/employability skills, with the focus on the

    technical skills India is renowned for. Most

    graduates have a poor non-technical skill,which impedes their effectiveness as workers

    and reduces their productivity - From a studyreport on BRIC countries.

    Discuss this statement

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    GROUP STUDY - 3

    Human Resources Planning does notdeal just with numbers but a whole lot ofissues beyond.

    Is this statement correct !If so, what are those issues beyond !

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    GROUP STUDY - 4

    Delphi technique and Nominal group

    technique are used to assess the

    qualitative aspects on internal demand.

    Compare the two techniques and discuss

    their complimentary roles on demandanalysis

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    GROUP STUDY - 5

    Markov analysis also known as Transition

    matrix is used as a quantitative tool in

    the assessment of internal supply of

    human resources.

    Discuss its salient features and

    usefulness in a fast changing IT Scenario.