hp 3600 3800 tech

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HP Color LaserJet 3000n (Q7534A) HP Color LaserJet 3000dn (Q7535A) HP Color LaserJet 3600n (Q5987A) HP Color LaserJet 3600dn (Q5988A) HP Color LaserJet 3800 (Q5981A) HP Color LaserJet 3800n (Q5982A) HP Color LaserJet 3800dn (Q5983A) HP Color LaserJet 3800dtn (Q5984A) Q6470A – Black (HP CLJ3600/3800) Q7581A – Cyan (HP CLJ3800) Q7582A – Yellow (HP CLJ3800) Q7583A – Magenta (HP CLJ3800) Q6471A – Cyan (HP CLJ3600) Q6472A – Yellow (HP CLJ3600) Q6473A – Magenta (HP CLJ3600) Q7560A – Black (HP CLJ3000) Q7561A – Cyan (HP CLJ3000) Q7562A – Yellow (HP CLJ3000) Q7563A – Magenta (HP CLJ3000) Tools required: #1 Phillips Screwdriver, Small Flat Blade Screwdriver, X-acto knife, DRPINTOOL, Hammer, Diagonal cutters, Spring Hook, Needle-nose Pliers Supplies Required: Padding Powder Soft Lint-Free Cloth Cotton Swabs Conductive Grease Anhydrous Isopropyl Alcohol Vacuum or Compressed Air Sealing Foam Technical Instructions Printers OEM Info Tools 1 E-mail: [email protected] Website: www.futuregraphicsllc.com Step 1 Hold the cartridge with the gear side facing you. Use an X-acto knife to remove the plastic cover- ing the cartridge pin. (See Photos 1 & 2) Photo 1 Step 2 Using the diagonal cutters, remove the car- tridge pin. NOTE: If needed, use the X-acto knife to cut slots for improved access to the pin using the diagonal cutters. (See Photo 3) Photo 2 Photo 3 HP3600_3800TECH REV. 8/01/06 Photo 4 Step 3 Rotate the cartridge to the contact side. Repeat Steps 1 and 2 to remove the cartridge pin. (See Photos 4 & 5) Photo 5 US 1 800 394.9900 Int’l +1 818 837.8100 FAX 1 800 394.9910 Int’l +1 818 838.7047 KANSAS CITY, USA US 1 913 871.1700 FAX 1 913 888.0626 ATLANTA, USA US 1 877 676.4223 Int’l +1 678 919.1189 FAX 1 877 337.7976 Int’l +1 770 516.7794 MIAMI, USA US 1 800 595.4297 Int’l +1 305 594.3396 FAX 1 800 522.8640 Int’l +1 305 594.3309 TORONTO, CAN CAN 1 877 848.0818 Int’l +1 905 712.9501 FAX 1 877 772.6773 Int’l +1 905 712.9502 NEW YORK, USA US 1 800 431.7884 Int’l +1 631 588.7300 FAX 1 800 431.8812 Int’l +1 631 588.7333 SYDNEY, AUS AUS 1 800 003.100 Int’l +62 02 9648.2630 FAX 1800 004.302 Int’l +62 02 9548.2635 BUENOS AIRES, ARG ARG 0810 444.2656 Int’l +011 4583.5900 FAX +011 4584.3100 MONTEVIDEO, URY URY 02 902.2001 Int’l +5982 902.2001 FAX +5982 900.0858 JOHANNESBURG, S.A. S.A. +27 11 974.6155 FAX +27 11 974.3593 MELBOURNE, AUS AUS 1 800 003. 100 Int’l +62 03 9561.8102 FAX 1 800 004.302 Int’l +62 03 9561-7751 CORPORATE LOS ANGELES, USA SÃO PAULO, BRAZIL Int’l +55 11 5524.8000 RAANANA, ISRAEL ISR 09 760.12.39 Int’l +972 9760.12.39 ISR 052.38.555.82 Int’l +972 5238.555.82

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Page 1: Hp 3600 3800 tech

HP Color LaserJet 3000n (Q7534A)HP Color LaserJet 3000dn (Q7535A)HP Color LaserJet 3600n (Q5987A)HP Color LaserJet 3600dn (Q5988A)HP Color LaserJet 3800 (Q5981A)HP Color LaserJet 3800n (Q5982A)HP Color LaserJet 3800dn (Q5983A)HP Color LaserJet 3800dtn (Q5984A)

Q6470A – Black (HP CLJ3600/3800)Q7581A – Cyan (HP CLJ3800)Q7582A – Yellow (HP CLJ3800)Q7583A – Magenta (HP CLJ3800)Q6471A – Cyan (HP CLJ3600)Q6472A – Yellow (HP CLJ3600)Q6473A – Magenta (HP CLJ3600)Q7560A – Black (HP CLJ3000)Q7561A – Cyan (HP CLJ3000)Q7562A – Yellow (HP CLJ3000)Q7563A – Magenta (HP CLJ3000)

Tools required:#1 Phillips Screwdriver,Small Flat Blade Screwdriver,X-acto knife,DRPINTOOL, Hammer,Diagonal cutters, Spring Hook,Needle-nose Pliers

Supplies Required:Padding PowderSoft Lint-Free ClothCotton SwabsConductive GreaseAnhydrous Isopropyl Alcohol Vacuum or Compressed AirSealing Foam

Technical Instructions Printers OEM Info Tools 1

E-mail: [email protected] Website: www.futuregraphicsllc.com

Step 1Hold the cartridge with the gear side facing you.Use an X-acto knife to remove the plastic cover-ing the cartridge pin. (See Photos 1 & 2)

Photo 1

Step 2Using the diagonal cutters, remove the car-tridge pin. NOTE: If needed, use the X-acto knife to cutslots for improved access to the pin using thediagonal cutters.(See Photo 3)

Photo 2

Photo 3

HP3600_3800TECH

REV. 8/01/06

Photo 4

Step 3

Rotate the cartridge to the contact side. RepeatSteps 1 and 2 to remove the cartridge pin.

(See Photos 4 & 5)

Photo 5

US 1 800 394.9900Int’l +1 818 837.8100FAX 1 800 394.9910Int’l +1 818 838.7047

KANSAS CITY, USAUS 1 913 871.1700FAX 1 913 888.0626

ATLANTA, USAUS 1 877 676.4223Int’l +1 678 919.1189FAX 1 877 337.7976Int’l +1 770 516.7794

MIAMI, USAUS 1 800 595.4297Int’l +1 305 594.3396FAX 1 800 522.8640Int’l +1 305 594.3309

TORONTO, CANCAN 1 877 848.0818Int’l +1 905 712.9501FAX 1 877 772.6773Int’l +1 905 712.9502

NEW YORK, USAUS 1 800 431.7884Int’l +1 631 588.7300FAX 1 800 431.8812Int’l +1 631 588.7333

SYDNEY, AUSAUS 1 800 003.100Int’l +62 02 9648.2630FAX 1800 004.302Int’l +62 02 9548.2635

BUENOS AIRES, ARGARG 0810 444.2656Int’l +011 4583.5900FAX +011 4584.3100

MONTEVIDEO, URYURY 02 902.2001Int’l +5982 902.2001FAX +5982 900.0858

JOHANNESBURG, S.A.S.A. +27 11 974.6155FAX +27 11 974.3593

MELBOURNE, AUSAUS 1 800 003. 100Int’l +62 03 9561.8102FAX 1 800 004.302Int’l +62 03 9561-7751

CORPORATELOS ANGELES, USA

SÃO PAULO, BRAZILInt’l +55 11 5524.8000

RAANANA, ISRAELISR 09 760.12.39Int’l +972 9760.12.39ISR 052.38.555.82Int’l +972 5238.555.82

Page 2: Hp 3600 3800 tech

Step 7Position the waste hopper with the drum fac-ing up and the blue handles towards you.(See Photo 9)

Step 8Remove the drum shutter axle from the con-tact side of the cartridge. (See Photo 10)

Photo 6

Photo 9

Step 9Remove the drum shutter tension springassemble and the drum shutter axle from thegear side of the cartridge. NOTE: Be careful not to lose the coil springinside the tension spring assemble. (See Photos 11 & 12)

Step 10Locate the spring pin that locks the drum’sdrive hub in place. Rotate the drum until thesquare opening on the drive hub faces up.(See Photo 13)

Photo 10

Step 11Use the DRPINTOOL to push the spring pinthrough the round opening of the drum huband shaft. Use the alignment pin to ensure thefeed through hole of the tool is correctlyaligned. Turn the tool handle clock wise andalign the point of the tool shaft into the springpin hole. Turn the handle with consistent effortuntil the pin exits from the feed through hole. (See Photo 14)

Photo 11

2 HP3000/3600/3800 Technical Instructions

Photo 12

Step 4Release the cartridge tension springon the contact side attached to thetoner hopper using a spring hook.(See Photo 6)

Step 5Rotate the cartridge to the gear side.Release the cartridge tension springattached to the waste and toner hop-per using a spring hook.(See Photo 7)

Step 6Separate toner hopper from thewaste hopper. Set toner hopperaside. (See Photo 8)

Photo 13

Photo 14

Photo 7

Photo 8

Page 3: Hp 3600 3800 tech

Photo 16

Photo 17

Photo 18

HP3000/3600/3800 Technical Instruction 3

Step 14Clean PCR saddle blocks with cotton swaband Anhydrous Isopropyl Alcohol.(See Photo 17)

Step 12Remove the drum axle and drum. Set asideand cover the drum to protect the drum fromlight exposure.(See Photo 15)

Photo 15

Step 13Release the white PCR retaining clips and care-fully remove the PCR. (See Photo 16)NOTE: If needed, water can be used to cleanthe PCR.

Photo 19

Photo 21

Step 17Apply padding powder to the newwiper blade using a dry, soft, lint-free cloth. Place the new blade ontothe waste hopper. Install the twoscrews that hold the wiper blade inplace. (See Photo 21)

Step 18Apply sealing foam along the edgeof the wiper blade and waste car-tridge. (See Photo 22)

Step 15Use the X-acto knife to cut the seal holding thewiper blade. (See Photo 18)

Using a #1 Phillips screwdriver, remove the twomounting screws from the wiper blade. Lift oneend of the wiper blade with the needle-nose pli-ers and pull the blade away from the wastehopper. (See Photos 19 & 20)

Step 16Clean the waste hopper with a vacuum or dry,compressed air.Remove any remaining toner using a dry, soft,lint-free cloth.Remove the OEM wiper blade sealing foamfrom the waste hopper.

Photo 20

Photo 22

Page 4: Hp 3600 3800 tech

Photo 23

Photo 24

Photo 25

Photo 27

4 HP3000/3600/3800 Technical Instruction

E-mail: [email protected] Website: www.futuregraphicsllc.com

Step 19Apply conductive grease to theblack PCR saddle block.(See Photo 23)Place the white PCR retaining armson each side of the PCR and installthe PCR. NOTE: Retaining arm differences – gear side and contactside. (See Photo 24)

Step 20Clean drum axial bearings and drumaxial contact with cotton swab andAnhydrous Isopropyl Alcohol.(See Photos 25 & 26)

Step 21Apply conductive grease to the contact sideaxle bearing. (See Photo 27) Apply paddingpowder to the OPC drum using a dry, soft, lint-free cloth.

Step 22Place the OPC drum onto the waste hopper sothat the drive hub sits next to the contact. Installthe drum axle through the OPC drum.(See Photo 28)

Step 23Align the square on the drum drive hub with thehole in the drum axle. Install the drum springpin. Use the alignment pin to ensure the feedthrough hole of the tool is correctly alignedwith the drum drive hub hole. Turn the toolhandle with consistent effort until approxi-mately 1/8” of pin is exposed through bothsides of the drum drive hub. (See Photo 29)

Step 24Apply conductive grease to the drum axle con-tact. (See Photo 30) Rotate the drum five to 10revolutions to ensure drum is not binding onthe wiper blade. Using a dry, soft, lint-freecloth, clean the padding powder from the drumand PCR while rotating the drum.

Step 25Install the drum shutter axle into the contactside mounting hole of the waste unit. (See Photo 31)

Photo 28

Photo 31

Photo 29

Photo 30

Photo 26

Page 5: Hp 3600 3800 tech

Photo 32

HP3000/3600/3800 Technical Instruction 5

Step 27Rotate the toner hopper so that the contactend cap is facing you. Remove the two Phillipsscrews holding the contact end cap to thetoner hopper using the #1 Phillips screwdriver.Remove contact side end cap.(See Photo 34)

Step 26Install drum shutter tension axle into the gearside mounting hole and the drum shutterspring assemble on to the gear side mountingpost of the waste unit.Set the waste unit aside. Cover waste unit toprotect OPC drum unit from light.(See Photos 32 & 33)

Step 28Rotate the toner hopper so that the gearassembly is facing you.Using the small flat blade screw driver, careful-ly depress the three plastic clips holding thegear end cap. Remove gear end cap.(See Photos 35 & 36)

Photo 33

Photo 34

Photo 35

Photo 36

Step 29Remove the large drive gear andthe developer roller gear.(See Photo 37)

Step 30Remove the gear retaining platefrom the five posts using the smallflat blade screw driver.(See Photo 38)

Photo 37

Photo 38

Step 31Remove the three gears from theend of the developer roller end cap.(See Photo 39)

Photo 39

Page 6: Hp 3600 3800 tech

Photo 42

Photo 43

HP3000/3600/3800 Technical Instruction 6

Step 34Install the drive gear end on the developerroller axle into a drill motor and tighten in thechuck. Clean the developer roller using a lint-free cloth and 99% alcohol while the roller isrotating in the drill. Once the roller is clean, goover the roller again using distilled water and asoft lint-free cloth. Make several passes. Drythe roller using a dry soft lint-free cloth.NOTE: The surface of the developer roller maychange and become wrinkled. If properlycleaned, the developer roller will return to itsoriginal state when the cleaning process is fin-ished. (See Photo 42)

Step 33Lift the developer roller from the toner cartridge.Remove the white bushings from the ends of thedeveloper roller. (See Photo 41)

Photo 41

Photo 44

Step 35Remove the two phillips screws holding thedoctor blade to the toner hopper. Removedoctor blade. (See Photo 43)

Photo 47

Photo 46

Step 37Clean the toner hopper with a vac-uum or dry, compressed air.Remove any remaining toner usinga dry, soft, lint-free cloth. Removethe OEM doctor blade sealing foamfrom the toner hopper.

Step 38Fill the toner unit with the requiredtoner through the adder roller anddoctor blade opening.(See Photo 46)

Photo 40Step 32Using the #1 Phillips screwdriver, remove thetwo screws that hold the developer roller endcap to the toner hopper. Remove developerroller end cap. (See Photo 40)

Step 36Remove the two toner adder roller felt wash-ers. (See Photo 44)Remove adder roller by pulling the roller fromthe gear side shaft compressing the foam untilthe contact side shaft can clear the toner unitframe. Remove adder roller.(See Photo 45)

Photo 45

Step 39Place the doctor blade onto a flatsurface or a cleaning fixture. Cleanthe doctor blade using a lint freecloth and Anhydrous IsopropylAlcohol. (See Photo 47)NOTE: Do not use pressure toclean the surface of the doctorblade. Wipe the surface of theblade until all the toner build up isremoved from the blade. Do notbend the doctor blade. Visuallyinspect the doctor blade beforereinstalling the blade onto the car-tridge.

Page 7: Hp 3600 3800 tech

Photo 51

Photo 52

Photo 53

7 HP3000/3600/3800 Technical Instruction

E-mail: [email protected] Website: www.futuregraphicsllc.com

Step 43Install doctor blade using the two mountingscrews. (See Photo 51)

Apply sealing foam along the top section of thedoctor bar. (See Photo 52)

Photo 48

Photo 49

Step 40Clean excess toner from the adderroller doctor blade area using a dry,soft, lint-free cloth.

Step 41Install the adder roller by insertingthe gear side shaft into the tonerunit then compressing the adderroller foam until the contact sideshaft can be inserted into the tonerunit. (See Photos 48 & 49)

Step 42Using the sealing foam, apply foamaround the mounting screw area ofthe doctor blade. (See Photo 50)

Photo 50

Step 44Install the two white developer roller bushingonto the shaft of the developer roller. Positionthe developer roller with the long shaft on thegear side of the hopper.(See Photo 53)

Step 45Using a cotton swab and Anhydrous IsopropylAlcohol, clean the contacts on the contact sideend cap.(See Photo 54)

Step 46Clean and apply contact grease to the adderroller and developer roller contact shaft ends.(See Photos 55 & 56)

Step 47Install contact end cap using two #1 Phillipsscrews. (See Photo 57)

Photo 54

Photo 55

Photo 56 Photo 57

Page 8: Hp 3600 3800 tech

Photo 60

Photo 61

HP3000/3600/3800 Technical Instruction 8

Step 50Install the gear retaining plate onto the devel-oper roller end cap.

(See Photo 60)

Step 49Install the three gears onto the developer rollerend cap.

(See Photo 59)

Photo 59

Photo 62

Step 51Install the developer roller gear and the largedrive gear onto the developer roller end cap.

(See Photo 61)

Photo 65

Step 54Install the cartridge pins in eachend of the cartridge.(See Photo 65)

NOTE: The large pin goes on thegear side of the cartridge.(See Photo 66)

Photo 58Step 48Install developer roller end cap using two #1Phillips screws.

(See Photo 58)

Step 52Snap into position the gear end cap.

(See Photo 62)

Photo 63

Photo 64

Step 53Place the waste hopper on the work benchwith the drum up and the blue handles facingaway from you. Align the waste hopper withthe toner hopper. Ensure the tabs on the tonerhopper are positioned under the waste hop-per’s drum shield. Check tension spring oncontact side of the waste hopper. Ensure thespring is positioned for installation.

(See Photos 63 & 64)

Photo 66

Step 55Connect the tension spring on thecontact side of the cartridge.(See Photo 67)

Photo 67

Page 9: Hp 3600 3800 tech

In October of 2005, Hewlett-Packard (HP) released three color laserprinters into the North American market. The HP Color LaserJet 3000,3600, and 3800 are based on a new Canon engine similar to the HPColor LaserJet 2600. The single pass engine design enables the newprinters to print from 15ppm to 30ppm with only one model (HP CLJ3000) slowing down to print color.

The HP Color LaserJet 3600 and 3800 share the same black car-tridge, the rest of the cartridges are unique to each model. The HP CLJ3600/3800 black cartridge, Q6470A, has a 6K page yield at 5% cov-erage. The color cartridges for the HP CLJ 3800, Q7581A (cyan),Q7582A (yellow), Q7583 (magenta), have a 6K page yield at 5% cov-erage. The color cartridges for the HP CLJ 3600, Q6471A (cyan),Q6472A (yellow), Q6473 (magenta), have a 4K page yield at 5% cov-erage. The HP CLJ 3000 black cartridge, Q7560A, has a 6.5K pageyield at 5% coverage. The color cartridges for the HP CLJ 3000,Q7561A (cyan), Q7562A (yellow), Q7563 (magenta), have a 3.5K pageyield at 5% coverage.

HP CLJ 3000/3600/3800

9 HP3000/3600/3800 Technical Instruction

E-mail: [email protected] Website: www.futuregraphicsllc.com

Photo 68Step 56Install the tension spring on the gear side ofthe cartridge. Connecting hooks are on thetoner and waste units.

(See Photo 68)

Photo 69Step 57Replace the cartridge chip.

(See Photo 69)