how web content influences the buying process

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how web content influences the buying process soong hay wong | october 22, 2010

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Page 1: How web content influences the buying process

how web content influences the buying process

soong hay wong | october 22, 2010

Page 2: How web content influences the buying process

purchase cycle

webpage

shoppers

customers

Page 3: How web content influences the buying process

the ‘3 second rule’

Page 4: How web content influences the buying process

know your buyers

Page 5: How web content influences the buying process

buyers’ learning style

the fixersaxe

Page 6: How web content influences the buying process

buyers’ learning style

cheese & burgerwisconsin milk marketing board

Page 7: How web content influences the buying process

develop personality

esty : indie marketplace

Page 8: How web content influences the buying process

tell your story

Drink Wise

Page 9: How web content influences the buying process

interactive blog

danny choo ‘blogger’

Page 10: How web content influences the buying process

interactive brand

jordan ‘history of fight’

Page 11: How web content influences the buying process

feedback loops

CONTACT US

Page 13: How web content influences the buying process

customer community

woot! in-house community

Page 14: How web content influences the buying process

go viral

Page 15: How web content influences the buying process

really simple syndication

Page 16: How web content influences the buying process

call to action

Page 17: How web content influences the buying process

closing the deal

step one

step two

step three

Page 18: How web content influences the buying process

post purchase dialogue

Page 19: How web content influences the buying process

track, track track

Page 20: How web content influences the buying process

• 3 second rule• know your buyers• develop site personality• tell a story• listen to feedback• simple call to action• continue a post purchase dialogue• monitor site performance

recap

Page 21: How web content influences the buying process

thank you.