how to write a business

7/31/2019 How to Write a Business

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How to Write a

Business Report


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How to Write a Business Report

TITLE PAGE report title

your name

submission date

EXECUTIVE SUMMARY overview of subject mattermethods of analysis

findings

recommendations

TABLE OF CONTENTS list of numbered sections in report and their pagenumbers
http://unilearning.uow.edu.au/report/4bi.htmlhttp://unilearning.uow.edu.au/report/4bii.htmlhttp://unilearning.uow.edu.au/report/4bii.htmlhttp://unilearning.uow.edu.au/report/4bi.html


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INTRODUCTION terms of referenceoutline of reports structure

BODY headings and sub-headings which reflect thecontents of each section. Includes information on

method of data collection (if applicable), the findings

of the report and discussion of findings in light of

theory

CONCLUSION states the major inferences that can be drawn fromthe discussion

makes recommendations

REFERENCE LIST

list of reference material consulted during researchfor reportAPPENDIX information that supports your analysis but is not

essential to its explanation
http://unilearning.uow.edu.au/report/4biii.htmlhttp://unilearning.uow.edu.au/report/4biv.htmlhttp://unilearning.uow.edu.au/report/4bv.htmlhttp://unilearning.uow.edu.au/report/1h.htmlhttp://unilearning.uow.edu.au/report/1i.htmlhttp://unilearning.uow.edu.au/report/1i.htmlhttp://unilearning.uow.edu.au/report/1h.htmlhttp://unilearning.uow.edu.au/report/4bv.htmlhttp://unilearning.uow.edu.au/report/4biv.htmlhttp://unilearning.uow.edu.au/report/4biii.html


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Report Structures

Type 1: Findings/ Discussion

Sub-heading 1 Statement of issue 1 findings discussion of whether it supports or contrasts

with theory discussion of significance to theory/ practice

Sub-heading 2

Statement of issue 2 findings discussion of whether it supports or contrasts

with theory discussion of significance to theory/ practice


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Type 2: Findings Sub-heading 1

Statement of issue 1 findings

Sub-heading 2

statement of issue 2 findings

Discussion Issue 1

discussion of whether it supports or contrasts with theory discussion of significance to theory/ practice

Issue 2 discussion of whether it supports or contrasts with theory discussion of significance to theory/ practice


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Report Example

Terms of Reference

Margaret Anderson, Director of Personnel hasrequested this report on employee benefits

satisfaction. The report was to be submitted to herby 28 June.


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The Report

Procedure

A representative selection of 15% of all employeeswere interviewed in the period between April 1stand April 15th concerning: Overall satisfaction with our current benefitspackage

Problems encountered when dealing with thepersonnel departmentSuggestions for the improvement ofcommunication policies

Problems encountered when dealing with our HMO


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Findings

Employees were generally satisfied with thecurrent benefits package.

Some problems were encountered whenrequesting vacation due to what is perceivedas long approval waiting periods.

Older employees repeatedly had problemswith HMO prescription drugs procedures.Employees between the ages of 22 and 30report few problems with HMO.

Most employees complain about the lack of

dental insurance in our benefits package.The most common suggestion forimprovement was for the ability to processbenefits requests online.


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Conclusions

Older employees, those over 50, arehaving serious problems with ourHMO's ability to provide prescription

drugs.Our benefits request system needs tobe revised as most complaintsconcerning in-house processing.Improvements need to take place inpersonnel department response time.


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Recommendations

Meet with HMO representativesto discuss the serious nature ofcomplaints concerningprescription drug benefits forolder employees.

Give priority to vacation requestresponse time as employees needfaster approval in order to be ableto plan their vacations.

Take no special actions for the

benefits package of youngeremployees.

Discuss the possibility of addingan online benefits requestssystem to our company Intranet.


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Important Points to Remember

A report is divided into four areas:

Terms of Reference- This section gives background informationon the reason for the report. It usually includes the personrequesting the report.Procedure- The procedure provides the exact steps taken and

methods used for the report.Findings- The findings point out discoveries made during thecourse of the report investigation.Conclusions- The conclusions provide logical conclusions basedon the findings.


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Recommendations- The recommendations state actionsthat the writer of the report feels need to be taken based on thefindings and conclusions.Reports should be concise and factual. Opinions are given inthe "conclusions" section. However, these opinions should bebased on facts presented in the "findings".Use simple tenses (usually the present simple) to express facts.Use the imperative form (Discuss the possibility ..., Givepriority ..., etc.) in the "recommendations" section as theseapply to the company as a whole.


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Thank you!

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