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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Krishnaprem Bhatia Senior Principal Product Manager, Oracle
Ravi Gade Director, Calix
Sep 21, 2016
Suresh Sharma Director, IPM Technology Leader, Cognizant Sadayappa Natarajan Solution Manager, CenterPoint Energy
OpenWorld 2016 Modern B2B: Customer Case Studies and Evolution to API-Driven B2B
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Oracle B2B on Cloud
Evolution to API Driven B2B
Customer Case Studies
Q&A
1
2
3
4
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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Oracle B2B on Cloud
Evolution to API Driven B2B
Customer Case Studies
Q&A
1
2
3
4
5
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 6
Oracle B2B on Cloud Trading Partner Community
Oracle B2B
Cloud
Trading Partner Management
Document Management
Transport and Exchange
Management
Security
Oracle On-Prem Apps
(e.g. Siebel, EBS, JDE,
etc…)
3rd Party on-prem apps 3rd Party on-prem apps 3rd Party On-Prem Apps
Purchase Orders
Suppliers
Airlines
Government
Manufacturing Partners
Product Specifications
Passenger Reservations
Tax Records
HTTP SOAP File
ebMS AS4 AS2
Oracle
ICS Oracle
SOACS
Oracle Cloud Services
Other Oracle
Cloud services
VAN
Networks
Secure, automated exchange of business information with your trading partner community
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Key Features
B2B Integration in the cloud: Allows B2B trading partner, document and channel management through a cloud based portal
Supports on-premise and cloud-based deployments : B2B data flows can be moved between on-premise and cloud deployments very easily
Scalability: Easily provision additional resources to scale as needed
Low maintenance: Automated backup and recovery, single click patching
Benefits
Easily expose B2B integration to internal and external consumers
Provides security to protect backend systems
Rapid and fully automated provisioning
Secure, Highly Available with Clustering
Oracle B2B on Cloud Comprehensive B2B Platform on the Cloud
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Provisioning through SOA Cloud Service
Oracle Confidential – Internal
Select SOA and B2B Cluster type
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 9
Key Differentiators • Rich Feature Support
– Prebuilt customizable documents
– Multiple exchanges such as AS2, FTP, File
– Value added features such as EDI Batching, Trading Partner Downtime and Self Service
• Modern, Integrated, Scalable Solution
– End to end visibility & integrated reporting
• Easy to Use
– UI based configuration with command line tools
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Oracle B2B on Cloud
Evolution to API Driven B2B
Customer Case Studies
Q&A
1
2
3
4
10
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Towards Next Gen B2B
• The nexus of forces (Cloud, Mobile, Social, Information) is influencing every IT trend, including B2B Collaboration
• Increasing competition and changing buyer and seller behavior is evolving B2B Integration into Next Gen B2B
– Need for agility, faster response times, more control
– Traditional reporting and monitoring to predictive real time analytics and decision making
– Traditional selling channels (website) to integrated multi-channel selling
– On-premise deployments to hybrid models of SaaS and on-premise deployment
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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Requirements for Next Gen B2B
• B2B
– Multi-channel selling
– Hybrid deployment options
– Customer Self Service
– Vertical Offerings
• B2C
– Personalized buying experience
– Multi-channel selling
– Integrated support through multiple channels
– End to end orders
• B2B on Cloud and private networks
• API Driven B2B
• Integration with smaller non-EDI partners
• Support for traditional and emerging standards
• Elevated user experience
• Real time order status tracking and analytics
• Security
• Mobile service offerings
• Integration with backend applications
• Integration with Social
• Customer Self Service
• Vertical Offerings
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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
API Driven B2B
• Send/Receive B2B messages with trading partners using APIs
– E.g. A PurchaseOrder API receives JSON payload over REST
• Partner capabilities easily discoverable in a catalog
• API documentation can reduce manual exchange of information
• Useful for smaller partners, non EDI vendors, modern B2B players
• Enables Partner Self Service
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With Trading Partners
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
API Driven B2B
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Backend Services
• Backend services are API driven
– E.g. PurchaseOrderAPI sends the message to a backend ERP, contacts a 3PL, returns ShipmentNotification
• Agility - separation of partner specific logic (mappings) from backend logic
• Simplifies on-boarding because backend logic encapsulated as APIs and can be reused for different partners
• Mappings can be done by the business user, APIs can be created by the IT user
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
API Driven B2B
• Hybrid Approach
– EDI will continue for many more years
– Until then, support both traditional B2B (e.g. EDI over AS2) and the modern API Driven B2B modes
– API Driven B2B through API Platform • Phase 1: Support B2B Rest APIs through API Platform; Traditional B2B through B2B Gateway
• Phase 2: Traditional B2B transactions discoverable in the API Platform (catalog); Runtime through B2B Gateway (for B2B specific protocols such as AS2, ebMS etc.)
• Phase 3: Traditional B2B analytics available in the API Platform
• Phase 4: B2B specific protocols runtime in API Platform
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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
CY15
SOA Suite Cloud Service (GA) • GA with 4 Domain types:
• SOA Infra • Service Bus • SOA Infra + Service Bus • API Manager
• Automated provisioning • Cloud Tooling for Patching/
Backup-Recovery / Scale-Out • Integration with DBCS and
Storage Service • Cloud Adapters
Roadmap
B2B Cloud Service
• Available as part of SOA Suite
Cloud Service
• New Domain type: B2B
• All functionality in B2B on-prem
now available in Cloud
CY16
API Driven B2B • Available as a part of API
Platform Cloud Service
• API Driven B2B partner
interactions and API Driven
backend services
B2B Self Service • Discovery of B2B APIs and self
registration by partners
New protocols • Support for new documents and
exchanges
CY17
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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Oracle B2B on Cloud
Evolution to API Driven B2B
Customer Case Studies
Q&A
1
3
4
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2
3
Proprietary and Confidential
INTERNAL DO NOT DISTRIBUTE OR COPY FOR ANYONE OUTSIDE CALIX
Owner: Ravi Gade
Sr. Director, Digital Transformation and Enterprise Applications
Sept 15th, 2016
18
Proprietary and Confidential 1
9
Calix, a global leader in broadband communications access software, systems, and services.
Our solutions are deployed in over 80 countries globally.
In the US, 85% of local exchange carriers uses Calix solutions.
I am a Senior Director, leading Digital Transformation and Enterprise Applications (DTEA) team at Calix
DTEA team is Responsible for Business Applications including Oracle eCommerce (OCC), Adobe AEM (Calix.com), Finance (ERP), Oracle Business Intelligence, Integrations Platforms ICS, SOA CS and PCS, Oracle Agile PLM, Oracle BMI, Salesforce, Workday and Hyperion Systems.
Proprietary and Confidential 20
Innovative and Business Scalable Middleware platform
Integrate data across multiple applications within and across the enterprise (B2B / EDI).
Industry standard integration platform to improve Business and IT efficiency
Able to build secure integrations regardless of the application or platform
Proprietary and Confidential 2
1
We at Calix evaluated many integration platforms and found Oracle SOA CS as the solution that supports both our strategic and immediate goal.
Able to build scalable and complex integrations in less than 80 hours using JDeveloper.
Leveraged File, Database and B2B adapters for EDI inbound and outbound with minimal coding efforts.
Rapid deployments – Reduction in “go to market time” , Built in adaptors
Proprietary and Confidential
Calix EDI – Architecture (SOA CS)
Outbound Directory
Inbound Directory
• Transformation • Message Routing • File Read / Write • B2B (Tracks
Transactions)
SOA Cloud Service Trading Partners
EDI File Exchange
Advantages • Focus on SOACS implementation only – less risk • Leave EBS interfaces untouched (e-Commerce Gateway) • Future changes for integration can be implemented with
progress of SaaS implementation
eCommerce Gateway
•Insert •Update •Select
•Transactions •Setup Data
SSH Tunnel (for File)
SSH Tunnel (for DB)
Oracle EBS
Proprietary and Confidential 23
System Average Daily
Transactions
Type Comments
SOA CS 1800 B2B Inbound Documents
SOA CS 2800 B2B Outbound Documents
SOA CS 99.99% Successful 3 system issue were encountered in
last six months. All issues are
resolved
© 2016 CenterPoint Energy Proprietary Information 24
Service Territory
(1) Includes Continuum’s energy services customers and operational footprint
*
(1) 25
25
© 2016 CenterPoint Energy Proprietary Information
Electric Transmission &
Distribution
Natural Gas Distribution Energy Services
Midstream Investments
• Natural Gas
Operations in:
Arkansas
Louisiana
Minnesota
Mississippi
Oklahoma
Texas
• Electric
Operations in
~5,000 square
miles in and
around Houston
• Operates in 26 states • Enable Midstream
Partners
55.4% LP unit
ownership
40% IDR
ownership
50% GP
governance
$363M preferred
unit investment
Business Segment Overview
26
© 2016 CenterPoint Energy Proprietary Information
Vision, Strategy, Values
Our Vision: Lead the nation in delivering energy, service and value
We are a premier U.S. energy delivery company
Delivering energy is CenterPoint Energy’s core business
Delivering service and value applies to all stakeholders
Our Strategy: Operate, Serve, Grow
Ensure safe, reliable, efficient and environmentally responsible energy delivery businesses
Utilize new and innovative technology to enhance performance
Develop a diverse and capable employee base
Invest in core energy delivery businesses
Actively govern Enable Midstream investment
Add value to energy delivery through superior customer service, new technology and innovation
Provide leadership in the communities we serve
Our Values:
27
© 2016 CenterPoint Energy Proprietary Information
CenterPoint Energy B2B
28
CenterPoint Energy IT DMZ
EAI CIS
SAP
MDM
MDSI
SMART
ADMS
GIS ADS MIS
NAESB
Web
Server
NAESB
File
Server
FUSION
Middleware
Application Servers
Cluster
(4 Nodes) Inte
rnet
ERCOT
SMT
Competitiv
e
Retailer
SFTP
Gateway
HTTP
Gateway
Competitive
Retailer
Competitive
Retailer
Competitive
Retailer
Competitive
Retailer
Competitive
Retailer
Competitive
Retailer
Competitive
Retailer
Competitive
Retailer
HTTPS
File
Server(s)
HTTP Load
Balancer
Dot Net
Applications &
Services
Web (IIS)
Servers
Database
Standby Database
Suppliers
Suppliers
Suppliers Suppliers
© 2016 CenterPoint Energy Proprietary Information 29
CenterPoint Energy Oracle B2B
Physical Architecture
Inte
rnet
ER
CO
T
HTTPS
CR CR
CR
CR CR
CR CR
CR
CR
CR
DMZ
EAI EAI EAI EAI
TMH TMH TMH TMH
B2B B2B B2B B2B
FUSION
File
Cluster
NAESB
File and
SQL
Server
Cluster
RAC
FUSION Application Servers
Customer
Information
System
SAP-ERP
Application &
Dehydration
Databases
NAESB WS
Cluster
SFTP
Gateway
Cluster
HTTP
Gateway
Cluster
SOA
Appliance
Cluster
© 2016 CenterPoint Energy Proprietary Information
Financial and Purchase Order Document Types
30
Maximum
utilization of
Out of Box
B2B
configuration
About 300 Trading Partners, 11
document types, 8610 interface
definitions are configured in the
system
Instant Batching
Controlled batching
By time,
By number of records and
By size B2B API - Native
EDI (x12) to
EDIFECS (xml)
B2B API -
EDIFECS (xml) to
Native EDI (x12)
Automated
Trading Partner
Configuration
Enterprise B2B
solution
CenterPoint Energy B2B Business
Implementations Methodology
© 2016 CenterPoint Energy Proprietary Information
Electric Market Transaction Document Types Financial and Purchase Order Document Types
814 (Enrollments)
650 (Service Orders)
867 (Billing)
810 (Invoice)
820 (Payment Advise)
824 (Reject for Billing and Invoice)
997 (Acknowledgement)
820 (Payment Advice)
855 (Purchase Order
Acknowledgement)
856 (Notice of Shipments)
997 (Acknowledgement)
CenterPoint Energy B2B Business
Segment Overview
31
© 2016 CenterPoint Energy Proprietary Information 32
CenterPoint Energy Oracle B2B Business
Solution Achievements
Achieved 99.99% stability
since go-live (2014).
Processing time reduced to an hour from 5 hours for processing
300K Billing and Invoices documents (Documents size varies from
4Kb to 40Mg)
Implemented B2B solutions as Enterprise
B2B bus for multiple business process
including Texas Electric Market
transactions and financial transactions
such as Payment Advices, Purchase
Orders, Notice of Shipments etc.
Oracle B2B Gateway layer fully
decoupled from the business
applications layer which
allowed gradual multi-year
phased replacement of the
legacy backend business
applications
Everyday ~1 million transactions are
getting processed through the B2B
© 2016 CenterPoint Energy Proprietary Information 33
Future shift toward B2B APIs usage shall be an industry shift
facilitated by the Public Utility Commission of Texas and Market
Participants and depend on the changes to the data exchange
patterns, scope and point of data access requirements imposed by
the Commission.
Other B2B transactions: Centerpoint Energy desire for API based B2B integrations may be driven in future by the
added value services and opportunities around the smart meter data and infrastructure
CenterPoint Energy
Evolution to API-Driven B2B
© 2016 CenterPoint Energy Proprietary Information 34
CenterPoint Energy
Evolution Advantages to API-Driven B2B
Simplified, more cost effective, faster enablement of new CRs
(Competitive Retailers)
Improved market competition through larger pool of CRs
(easier market entry at lower IT cost)
Shorter time to-market for new functionality and data scope
Easier enablement of value added services
Lowered total cost of ownership (TCO) for new and existing
functionality and data scope i.e. centralized development and
deployment, API based, presumably larger base of technical
resources and solutions available for API B2B platform than
EDI
Multiple options for separation of data and API deployment
between cloud and on-premises to improve scalability without
jeopardizing data security
© 2016 CenterPoint Energy Proprietary Information 35
CenterPoint Energy B2B for Texas Electric Market
Transactions
© 2015 Cognizant
Cognizant Overview
1 All Stars List of Fastest
Growing Companies
3 World’s Most
Admired Companies
288 Fortune 500
637 Forbes Global
2000
9 Forbes’s
Fast Tech 25
1 2016 Outsourcing Service Provider
1 281 Financial Times 500
42 Largest Publicly
Traded Company
Client Satisfaction
© 2015 Cognizant
The Customer - A Large Global Manufacturing Company in NA
Background The Customer is a Global Manufacturing giant based in North America
Has gone under Mergers and Acquisitions
Deals with multi geography manufacturing units and suppliers.
Business Need
To setup a central EDI transaction hub to streamline and create standardized processes across various
manufacturing and supply chain transactions
Ease of monitoring the EDI transaction flows across multiple business units
Shorter timelines for getting the material from suppliers
© 2015 Cognizant
Solution Overview Solution
To set up a common centralized EDI HUB for Manufacturing and Supply Chain transaction between customer multi geo business units and its suppliers
EDI HUB was developed and automated the Supplier On-boarding Process
Secured data transfer over HTTP/Internet via AS2 and FTP
Partner profile and certification management
EDI Transaction : 850 (PO) , 855 (PO ACK) , 810 (Invoice) , 856 (ASN) , 753 (request for routing), 754 (Routing Instructions)
Value to the Customer Streamlined and standardization of processes across Organization resulting in cost savings Common EDI platform resulted in standardizing partner onboarding process, implementing common maps Better planning with Suppliers and better Pricing from vendors. Reusability, Global standards for all divisions, managed SLAs including high Volume of transaction processing, Managed services, centralized pool of Knowledgeable resources
© 2015 Cognizant
Solution Landscape
Oracle B2B Oracle Fusion Middleware
Trading Partner Auto
Onboarding
Trading Partner
Management
Document Management
Delivery and Listening
Channels
APPS
VANs
Customers
Suppliers
Financial Institutions
3PL
HTTP / AS2 /
FTP
SOA Design Time Governance SOA Run Time Governance
Version Control BAM OBTM Oracle Fusion Middleware
Control (OEM)
OWSM Continuous Integration
Framework
Enterprise Applications
APPS
Web
Services
JCA
Adapter
Database
Adapter
Connectivity
Layer
OSB Routing Transformation Filtering
BPEL Data Enrichment Workflows
File Storage Weblogic
App Server SOA DB
© 2015 Cognizant
Key Current Challenges in B2B Setup
Above Challenges compelling the customer to stay competitive in the digital era by adopting
“API driven B2B”
Need for Self Service Supplier onboarding
Readiness of EDI HUB towards Digital expectations
Enterprise B2B strategy alignment with B2B partners & Suppliers Digital initiatives
Traditionally B2B exchanges are very expensive for customers to maintain
Long on-boarding processes for Trading Partners (spanning few days to weeks)
B2B Exchange players govern the terms for Small / Medium Organization
Multiple levels of data transformation
© 2015 Cognizant 41
API Driven B2B
B2B Objectives are still the same, EDI is not going away
Self Service Partner Portals to achieve faster partner onboarding
Partner integrations using RESTful API enabled for B2B communication.
Convenient and simple APIs to make business process integration across enterprise in a seamless manner
Characteristics of API based
B2B Setup
© 2015 Cognizant 42
Hybrid B2B Integration Approach
ERP
APPS Database EBS Custo
m
Apps
Partners & Suppliers SaaS Application
Provider Mobility and Devices
Oracle SOA Suite JCA Adapter
API Security API Proxy/Traffic Layer
Policy Studio Monetizatio
n
Document/Trading
Partner
Management
Transformation
B2B Formats
(Mapping)
Oracle B2B Components
Validation /
Enrichment
Data
Transformation /
Routing
Logging &
Exception Handling Monitoring
Oracle BPEL PM / OSB
On Premise
Applications
API
Gateway
B2B
Gateway Transport / Messaging
Document Batching and De-Batching
© 2015 Cognizant 43
Expected Benefits of API Driven B2B
Shorter cycle time for onboarding trading partners and establishing the B2B integration using API
Enabling the Enterprise Services to Digital Avenues
New Business Channels - Social, mobile and cloud platforms.
Increased Business Revenue through linking various channels
Focus on Core Business Area and utilize the APIs from External World
Key Benefits
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Oracle B2B on Cloud
Evolution to API Driven B2B
Customer Case Studies
Q&A
1
3
4
44
2
3
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
45
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | 46