how to upload your contacts to the cherrypie crm

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Page 1: How to Upload your Contacts to the CherryPie CRM
Page 2: How to Upload your Contacts to the CherryPie CRM

How to Upload your Contacts to the CherryPie CRM

CherryPie is a simple yet powerful mobile marketing automation platform,

meticulously designed and crafted for marketers and agencies. CherryPie

enables businesses to propel customer engagement, drive physical world

transactions/revenue, and stimulate sustainable loyalty by leveraging native

mobile wallet applications and beacon technology.

CherryPie is now upon us, meaning that marketers now have access to an entirely

new form of mobile marketing automation. Each week, we’ll walk you through a

tutorial on how to get the most out of your experience with CherryPie. This week’s

about how to upload your existing email list or contact lists to the CherryPie CRM.

Page 3: How to Upload your Contacts to the CherryPie CRM

Why a CRM?

You may already. What we’ve done with CherryPie is integrated CRM capabilities

within CherryPie, making it easy for you to manage your contacts, segment your

contact lists based on demographic, attributes, and behaviors, and even see what

actions each person has taken online & offline. For example, you’ll know on which

date James Murphy has redeemed his 10% off coupon, or the last time he’s used

his loyalty card.

Page 4: How to Upload your Contacts to the CherryPie CRM

Setting up your CRM1. Log in to CherryPie

Page 5: How to Upload your Contacts to the CherryPie CRM

2. Create a new client (click on Clients in the menu) or select a client from the

dropdown in the top right. All campaigns, offers, and the CRM are separated based on

client so make sure that you are working in the right client panel before continuing.

Page 6: How to Upload your Contacts to the CherryPie CRM

3. Click on CRM in the menu and then click on the red ‘Create Contact List’ button.

Page 7: How to Upload your Contacts to the CherryPie CRM

4. Give your contact list a name.

Page 8: How to Upload your Contacts to the CherryPie CRM

5. Create and upload a CSV of your list of contacts (with appropriate headings at the top). For

example, first name, last name, and email.

Important: Make sure that there are no spaces between words in the header. For example, use

FirstName instead of First Name. Please also ensure that the email addresses you upload are valid

and those users have opted in to receive content from you.

Page 9: How to Upload your Contacts to the CherryPie CRM

6. Select a unique field (i.e. email, mobile number). Selecting a unique field will ensure

that you don’t have any duplicates in your contact list and all activity (i.e. number of

passes active, events, information) is associated with that one contact. This is optional

but recommended so that you can easily interpret data from your CRM.

And that’s it! It only takes 5 minutes to import your contact lists to CherryPie, and

from there you can send segmented emails to your contacts, track individual

customer behavior, and engage with customers all through one platform.

Ready to get started with CherryPie? Sign up for free here. If you’re already using

CherryPie and want access to the full user guide, download that here.

If you have any comments or questions let us know in the comments below!