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Prepared by Lynette Hawkins

Hospitality Coach

www.awesomeinsight.com

HOW TO TRAIN CHURCH USHERS!

•Practical coaching on communications and hospitality

•Author of Make Room to Welcome DVD & The A.R.K. Report

INTRODUCTION…WHO WE ARE

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Lynette Hawkins

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Create A Welcoming

Image!

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WHAT MAKES UP YOUR CHURCH’S IMAGE?

Every point of contact for your church impacts

the image.

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FIRST 6 MINUTES!

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Research shows that people make up their mind whether they

would ever return to a church before the pastor

gets up to preach.

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USHERS….

What happens during the

first six minutes?

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WHERE DOES THE USHER & GREETER FIT IN?

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HOW TO TRAIN USHERS

1.Position ushers as a ministry

2.Create a Hospitality Mindset

3.Communicate!

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STEP ONE:

Position Ushers as a Ministry.

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Encourage a consistent prayer life.

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Focus training on the Various Places Hospitality is in the

Bible

Example:

Romans 12:13

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STEP TWO:

Create A Hospitality Mindset!

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Say GUESTS Instead of Visitors

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STEP THREE:

Communicate Regularly

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COMMUNICATE ● COMMUNICATE!

• Set a vision for the usher ministry

• Share the vision with every usher

• Communicate • Usher expectations

• How to usher

• Schedule

• Changes in schedule

• Special features for a worship service

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FOR MORE ASSISTANCE

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In this e-Book:

• Learn how eye contact, facial expressions and body gestures matter.

• Uncover the 4 things ushers can do to communicate welcome!

• See 10 Reasons Why First time Visitors May Not Return

NEW e-BOOK!

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