how to reset my password - capitaland id self service to... · how to reset my password step 3...
TRANSCRIPT
How to reset my password
How to register with ID Self Service
Step 1
Locate the Internet Explorer link.
How to register with ID Self Service
Step 2
Double-click Internet Explorer link.
How to reset my password
Step 2
Click in the field.
How to reset my password
Step 3
Enter the desired information into
the field.
Enter "https://idselfservice.capitaland.
com".
How to reset my password
Step 4
Press [Enter].
How to reset my password
Step 5
Click the Domain: list.
How to reset my password
Step 6
Click on the Domain: that you belongs
to.
How to reset my password
Step 7
Click in the User name: field.
How to reset my password
Step 8
Enter the desired information into
the User name: field. Enter your domain
user id.
How to reset my password
Step 9
Click in the Enter the characters you
see on the picture: field.
How to reset my password
Step 10
Enter the desired information into
the Enter the characters you see on
the picture: field. In this example:
Enter "er2dz“.
Note: The purpose of entering these characters is to ensure that the response is manually keyed in by a user. This will prevent computers controlled by hackers from automatically attempting to compromise user’s account/password.
How to reset my password
Step 11
Click the OK object.
How to reset my password
Step 12
Click the Forgot My Password link.
How to reset my password
Step 13
Click in the Answer: field.
How to reset my password
Step 14
Enter the desired information into
the Answer: field. Enter the correct
answer to the question.
How to reset my password
Step 15
Click in the Confirm answer: field.
How to reset my password
Step 16
Enter the desired information into
the Confirm answer: field. Enter the
same answer as in Step 14.
How to reset my password
Step 17
Click in the Answer: field.
How to reset my password
Step 18
Enter the desired information into
the Answer: field. Enter the correct
answer to the question.
How to reset my password
Step 19
Click in the Confirm answer: field.
How to reset my password
Step 20
Enter the desired information into
the Confirm answer: field. Enter the
same answer as in Step 18.
How to reset my password
Step 21
Click the Next button.
How to reset my password
Step 22
Click in the New password: field.
How to reset my password
Step 23
Enter the desired information into
the New password: field. Enter the new
password of your choice.
How to reset my password
Step 24
Click in the Confirm new
password: field.
How to reset my password
Step 25
Enter the desired information into
the Confirm new password: field.
Enter the same password as in Step 23.
How to reset my password
Step 26
Click the Finish button.
How to reset my password
Step 27
You should see “Your password has
been successfully reset.”
Click the Close this window to exit
CapitaLand ID Self Service link.
How to reset my password
Step 28
Click the Yes button.
How to reset my password
Step 29
End of Procedure.