how to optimize web management business
TRANSCRIPT
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How to optimize web management business?Perfect Dashboard Community Webinar
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Why web management?
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Advantages of web management
Fixed monthly income, that you can rely on.
Good scalability
Keeping websites up-to-date protects the entire community reputation
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Scalability of web management compared to web development
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Finding the right customers
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Web management is a perfect continuation of web development
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Start with the low hanging fruit
The latest websites that you have created are the easiest pick.
Then go backwards & contact the owners of websites you created in the past.
Finally, you can reach out to the owners of outdated websites that you haven’t created. They probably need your service.
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Perfect Dashboard Guide on how to proceed with a new website
Sign up to Perfect Dashboard to get more infographics
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Getting customers on board
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It’s all about their safety
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Do’s & Don’ts
Do’s
● Show that even the big ones get hacked● Explain that they are not a target, but just a
step on the path● Educate them that they website was
secure when it was released, but since then some security loopholes has been found & fixed
● Be clear that it is neither your nor CMS fault
● Show consequences
Don’ts
● Don’t undermine general CMS security● Don’t undermine other developers work● Don’t lie
Sign up to Perfect Dashboard to get offer templates
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Crafting the scope of the service
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Service Level Agreement
Standard:
● Backup● Monitoring● Updates
Optional:
● Upgrades● Hosting● Content management● Custom changes
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Some questions
Update vs Upgrade
Monitoring vs Hosting
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Standard Optional
ScalableBackup
MonitoringUpdates
Hosting
Non scalableUpgrades
Content managementCustom changes
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Signing contract
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What to include in the agreement
Website’s URL
Scope of services
Time period
Initial / recurring remuneration
Contact details
Sign up to Perfect Dashboard to get contract templates
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What’s the right price?
Use your hour rate to begin with.
Calculate time for regular activities (monthly scope)
Calculate time for irregular activities (annual scope and divide by 12)
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Optimizing workflow
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Automation is the king
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What can be easily automated?
Regular backups
Integrity tests
Getting information about possible updates
Update process
Testing
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The way to automate your work
Become a professional website maintenance provider and offer management services at compelling prices thanks to using automated tools.
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Invoicing & payments
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More automation required
Invoices
Reports
Payments
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Where to find more information?
● In this Facebook group users & creators of Perfect Dashboard exchange tricks and ideas on how to manage websites efficiently.
● Tips and the latest news about website security & website administration.
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Automation is important, but keep it personal
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Q&A