how to ensure marcoms reach smes exploring channel preferences

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How to ensure marcoms reach SMEs Exploring channel preferences

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Page 1: How to ensure marcoms reach SMEs Exploring channel preferences

How to ensure marcoms reach SMEsExploring channel preferences

Page 2: How to ensure marcoms reach SMEs Exploring channel preferences

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Q: Below are various methods a prospective supplier might use to engage with potential buyers like you.

Thinking about the main products and services you buy in a professional context, please indicate whether each

source would be very, quite, not very or not at all effective in gaining your attention

451 buyers of B2B services in UK SMEs interviewed

Average scores calculated with weighted importance (very = 2, quite = 1, not very = -1, not at all = -2)

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An overview: SME’s marketing channel preferences

0.450.32

0.230.08

-0.04

-0.29 -0.35 -0.41 -0.45 -0.45

-1.04

-1.26 -1.28

-1.46

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Prioritise Handle with careDeploy selectively Think carefully

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Page 4: How to ensure marcoms reach SMEs Exploring channel preferences

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Visit

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for commentary and interpretation

Page 5: How to ensure marcoms reach SMEs Exploring channel preferences

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An analysis by size

Page 6: How to ensure marcoms reach SMEs Exploring channel preferences

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The view from: Sole traders

0.580.45

0.17 0.11

-0.09

-0.58 -0.61 -0.62-0.7

-0.84

-1.22-1.33

-1.42-1.49

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The view from: Micro SMEs (1 – 9 employees)

0.40.29

0.19

0.01

-0.07

-0.33-0.42

-0.51-0.58 -0.58

-1.12

-1.36 -1.39-1.53

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The view from: Small SMEs (10 – 49 employees)

0.370.28 0.22

0.02 0.02

-0.22 -0.26 -0.29 -0.31 -0.31

-1.01

-1.22-1.33

-1.49

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The view from: Medium SMEs (50 – 249 employees)

0.560.44 0.38 0.38

0.26 0.210.1 0.07 0.05

-0.05

-0.39

-0.77-0.9

-1.08

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An analysis by industry sector

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The view from: ICT

0.44 0.390.27

0.15 0.1

-0.05 -0.1 -0.12

-0.29

-0.51

-1.17-1.29 -1.34 -1.39

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The view from: Financial Services

0.470.4 0.36 0.36

0.2 0.160.09

-0.02-0.16

-0.27

-0.91

-1.33 -1.33-1.42

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Page 13: How to ensure marcoms reach SMEs Exploring channel preferences

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The view from: Marketing and Media

0.24 0.18 0.18

-0.05

-0.45 -0.5-0.63 -0.68

-0.97 -0.97

-1.18-1.29

-1.5 -1.53

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The view from: Business & Legal Services

0.590.44 0.41

0.170.02

-0.33 -0.39 -0.39

-0.55 -0.58

-0.92

-1.12-1.26

-1.58

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0.45 0.450.33

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-0.6

-1.13 -1.18

-1.35-1.43

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The view from: Retail

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Page 16: How to ensure marcoms reach SMEs Exploring channel preferences

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