What is your highest priority for improving storage management capabilities?

Q:

Self-service portal

What do you see as the biggest challenge for your business’ storage infrastructure in the future?

Q:

Managingincreasingcomplexity

Addressingsecurity concerns when moving data outside of the data center into “public clouds”

Achieving theperformanceneeded to keep pace withbusiness demands

Managing cost in the face of massive data growth

11.3%

LEADERS

EDGEHighlights from CIO Summit I LAS VEGAS I May 6-8, 2013

INDUSTRY BREAKDOWN:

CIO TENURE AT CURRENTCOMPANY:

15OR MORE YRS

10-14YEARS

5-9YEARS14.5%

6.5%

4.8%

22.6%

LESS THANONE YEAR1-4 YEARS

51.6%

SNAPSHOT OF CIO SUMMIT ATTENDEES

STORAGE PANEL:

“We’re seeing new performance tiers emerging rapidly. So, we’re putting a very concerted, focused effort around Flash, and how it’s starting to transform applications, processes, and the data center.”

Zahid Hussain, SVP, Flash Storage Division, EMC

“We have this technology called Federated Live Migration, that can non-disruptively move workloads between two Symmetrix. We’re extending that concept across our portfolio.”

Rich Napolitano, President, Unified Storage Division, EMC

IT18%

24%

FinancialServices

14% HealthSciencesManufacturing

Media

16%

4%

Education 5%

Transportation

Consulting

TelcoPublic Sector

Energy 5%

4%

3%

4%3%

Self-tuning,self-healing

40.4%

Fasterprovisioning

21.1%

Tighter integration with

VMware

17.5%Better storageanalytics

15.8%

5.3%

47.2%

26.4%

15.1%

“We’re looking for more fluidity between our products, and ViPR will provide the orchestration.” Brian Gallagher, President, Enterprise Storage Division, EMC

“As differentiators, we want to put more of our energy into leveraging the applications and data in our business, and less focus on trying to be unique in the infrastructures that we use. For this reason, converged infrastructure is inevitable.” Matt Eastwood, IDC

“We looked at the IT services that touch our customers. Converged infrastructure allowed us to look at compute, network, and storage as separate service teams and changing our mindset to a service delivery model.” CIO from Healthcare Service Provider

“In the end, our decision around converged infrastructure became a risk equation: How do we introduce great change while still having to keep the lights on?”

CIO from Airlines Company

CONVERGEDINFRASTRUCTURE:

“Our number-one competitor is our customers building it themselves. So, we focus on a great user experience and delivering on service levels. In the end, we’re enabling fewer people to do more by removing variances and providing greater efficiencies.”

Frank Hauck President, VCE

52%

4%8%

20%

16%

Lack of standard platform

Trying to reverse earlier outsourcing decisions

Excessive dependenceon one or more vendors

Lack of brittle automation

Siloed teams that don’t

integrate and/or consolidate easily

What is your biggest source of operations and infrastructure

pain?

Q:

72.2%

0%11.1%

16.7%Absence ofreliability,governance and/or complianceissues

OPEX efficiencyimprovements

CAPEX reduction/efficiency

Rapid provisioningof compute –

delivery of newservices/applications

What are the biggest wins your infastructure can

deliver to your business

stakeholders?

Q:

41.5%

7.3%

19.5%

31.7%

Departmental/line-of-businesspilot

New applications first

Dev/test onlyuntil proven

Application- specific (database,

web farm, etc.)

What do you feel is the most effective

adoption model for converged

infrastructure?

Q:

SURVEY: WORLDWIDE CONVERGED SOLUTIONS GROWTH

SERVER/STORAGE/NETWORK

$17.8 Billion

$4.6 Billion

2016

2012

versus >2% CAGRNon-converged

Source: IDC

40%CAGR

INTEGRATED SYSTEMS MARKET

INTEGRATED SYSTEMSMARKET

Source: Gartner - Market Share Analysis: Data Center Hardware Integrated Systems, 1Q11-2Q12, 30 Nov 2012

INTEGRATEDINFRASTRUCTURE SYSTEMS

MARKET SHARE

IntegratedInfrastructure

Systems

39%

26%

35%

57%VCE

24%HP

15%HITACHI

2%DELL

1%IBM1%OTHER

IntegratedWorkload Systems

Integrated Reference Architectures

SOFTWARE-DEFINEDDATACENTER:

“We took CEOs business strategies, and built an IT strategy that featured accountability, discipline, change management and a challenge to make the software-defined data center part of our DNA.” CIO From Transportation Company

BILLIONS OF USERS

3RD PLATFORM

DISTRIBUTED

Mobile Big Data Social

LAN/Internet Client/Server

MAINFRAMES

Mainframe, Mini Computer

2ND PLATFORM

1ST PLATFORM

HUNDREDS OF MILLIONS OF USERS

MILLIONS OF USERS

MILLIONS OF APPS

TENS OF THOUSANDS OF APPS

THOUSANDS OF APPS

CLOUD

“The challenge of the software-defined data center model is change. It’s a change in skill sets, it’s a change in process, it’s a change in technology and tools. And then most important, what we did was address change management.” CIO From Service Provider

“We had to align our IT operating model to our business operating model and to transform our role to that of an IT service broker.” Chief Engineer from Large Auto Manufacturer

“Today we’ve talked a lot about velocity of change; constant change is now the steady state. We don’t do boring at VMware.” Paul Chapman, VP of IT Infrastructure, VMware

THE THIRD PLATFORM

Q: What is your greatest challenge in moving to a software-defined architecture?

New operations and managementapproaches

Politics, IT credibility, otherorganizational issues

IT-as-a-Service technical implementation–descriptions, catalog, interface, & SLAs

Availability of trained staff

Finance and accounting: moving CAPEX toOPEX, show-back or charge-back models

38.9%

16.7%

16.7%

5.6%

Other technical or implementation issues 5.6%

16.7%

Adapt how we operate to become anengine for innovation

Run a secure, compliant business

Embrace external providers as a platform for innovation

Break free from KTLO/ maintaining current operations

Reduce CAPEX/acquisition costs

Q: What is the most important outcome to drive?

17.4%

8.7%

4.3%

4.3%

Reduce TCO/OPEX, increase efficiency 4.3%

60.9%

Demonstrate increased IT value through financial measurement and benchmarking

Increase agility to speed-up deliveryof new products and services

Embrace and govern use of externalcloud providers

Actively serve the business insteadof simply KTLO

What is the desired state of your IT?Q:

11.1%

44.4%

0%

11.1%

33.4%Deliver increased value in most cost-efficient way

BIG DATA MEETSBIG SECURITY

“The key difference between a 20th and a 21st century business is that of closed vs. open business model. Open organizations are more nimble.”

Chris Anderson Former Editor in Chief, WIRED

“Boundaries exist, yet cyber respects no boundaries. If NSA captures malware info, why can’t they share with corporate America? The rules to enable are not in place today. There needs to be sharing within corporate America, and between the government and corporations.”

Dave Martin, CSO, EMC

What’s common between leading platform companies like Google, Amazon, and Facebook?

EMC2, EMC, RSA, and their respective logos are registered trademarks or trademarks of EMC Corporation in the United States and other countries. VMware is a registered trademark or trademark of VMware, Inc. in the U.S. and/or other jurisdictions. All other trademarks used herein are the property of their respective owners. © Copyright 2013 EMC Corporation. All rights reserved. 06/13 InfographicFor more information, visit www.emc.com/cio.

“What we’ve seen with cloud, mobility, the sheer number of applications, and Big Data, is a giant expansion of the attack surface.”

“Nation states are starting to cooperate with criminals. Criminals are bundling up IP and selling it to nation states.”

Art Coviello, Executive Chairman, RSA & EVP, EMC

“Risks will be magnified in ways we haven’t imagined.”

“The attack surface is broadening and perimeter defense is just about impossible today.”

Art Coviello, Executive Chairman, RSA & EVP, EMC

“We need legislation to harness what we know and act on it with speed. We need CIOs to support these comprehensive bills.”

Dave Martin, CSO, EMC

What is the biggest potential benefit of Big Data?

Q:

79.3%Improvingefficiency

0% 0%

Managingsecurity& risk

20.7%

Segmentingcustomers &

deliveringcustomized

actions

Innovatingbusiness models,

products & services

BIG DATA& FAST DATA IT in

The Fu

ture

of IT

2020:

“By 2014, 80 percent of new apps will be delivered as software as a service.”

Vernon Turner, IDC

Consumer-grade has become the new standard versus enterprise.

What is Pivotal’s role? To enable our customers to build new, big, fast apps where data is arriving in real time, respond in new time, in an independent way.

– Devising cost-effective methods of extracting value from Big Data

– Maintaining a rigid discipline of standardization and operations

– Creating a culture of agility