growing pains managing hse challenges in fast growing

GROWING PAINS Managing HSE Challenges in Fast Growing Environment

Rohaizad Darus President, UMW Oil & Gas Corporation Berhad

GROWING PAINS

• As company grows rapidly in asset and expand geographically, managing safety risks and maintaining good HSE practice is a challenge.

• Inevitably new drilling technology and automation process

also introduce new challenges in term of HSE.

HSE CHALLENGES: NEW PEOPLE

New people due to additional assets • Leveraging on Competencies

• Technical competency • Selecting right people with required IADC/IWCF

technical competency

• Management competency • Selecting right rig management team, managing

multiple client HSE requirement and expectation


New people due to additional assets • Multiple nationalities

• Vietnam, Myanmar, Malaysia, India, USA, Italy, Croatia, Poland, Egypt, Colombia etc.

• Promoting unity in diversity

• Building Teamwork • Leadership skills in promoting safety behaviors • Team dynamics in achieving high performance

safety culture


New people due to new geographical areas • Requirement of local crew content

• Many never have offshore oil and gas experience • Minimum exposure to Oil & Gas safety behaviors • Language barrier

• Some even require translator • Some unable to read / understand HSE info,

signage

(What?) dừng lại

(Stop!)


New people due to new geographical areas • Cultural respect

• Sensitivity to local culture • Avoiding cultural taboo

• Safety culture • Unfamiliar with industry and company safety

culture

HSE CHALLENGES: EXISTING PEOPLE

Existing people moved out from comfort zone • Supervisory challenge – taking up bigger responsibility

• Promoted to new post on new asset or vacant post on existing asset • Unable to detach from “doing the work themselves” • Poor communication skills and lack of confidence

HSE CHALLENGES: EXISTING PEOPLE

Existing people moved out from comfort zone • Splitting the team

• Seasoned crew not comfortable with new crew at new asset

• Challenges in developing team cohesiveness in new team

• Complacency / Hard to change • Take some time to adapt to new environment

HSE CHALLENGES: PEOPLE FACTOR IN MANAGING NEW TECHNOLOGY

New technology to improve efficiency and operational safety • Automation

• Improved drilling processes and drill hole quality • Less human interference

• Mechanized tools • Less dependence on human strength and manual

handling


New technology introduce new risks • Familiarity to new methods – how to operate?

• Requires adequate training for new equipment from OEM

• Exposure – what can go wrong? • Primarily depends on OEM expert advice • Lesson learned from industry might still minimum

• Risk assessment review • Detailed risks review including ergonomics • DROPS audit


New technology resulting in faster pace • Can human catch up safely?

• Speed of familiarization and comfort level • Coordination

• Requires regular and thorough Plan Based Execution (PBE)

MITIGATING CHALLENGES

• Recruitment planning • Ensure advance deployment of key personnel • Thorough cross check of experience and behavior of

new recruit

• Placement strategy • Placement based on familiarity with asset • Combine experienced and non-experienced personnel

in new team – Crew Resource Management (CRM)

• Competency assurance • UMW-INSTEP Drilling Academy • IADC/IWCF certification • Conduct pre-check and post recruitment audit


• Teambuilding session • Conducted during induction session onshore • Repeated onboard all new rigs during operations

• Language Barrier • Basic language class and translation card • Provide interpreter on board • Mandatory dual language safety information and

signage • Focus Training

• New equipment training • HSE leadership training • Check-6


• Building Culture • Start prior to arrival at location • Leadership and Management Visibility

and Integrity • Supervisor and Crew Credibility and

Integrity

• Heart & Mind • Assimilating and ingraining UMW Safety

Culture • Lifetime personal behavioral change


• Management of Change (MoC) • Deviation shall be exception rather than norm • Comprehensive coverage

• Equipment, process, organization structure

• Control – relevant management approval level • Monitoring of effective implementation

• Log, action plan, training

THE END

growing pains managing hse challenges in fast growing

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