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    An Organization Study at

    Green Valley Beverages Industries Ltd

    Submitted in partial fulfillment for the requirement for the award of the

    degree

    MASTER OF BUSINESS ADMINISTRATION

    M G UNIVERSITYKOTTAYAM

    Submitted by

    Register No:

    Under the guidance of

    Mr.:

    Faculty Member

    MBA Department, BSS IT MISSION THYACDU

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    DECLARATION

    I declare that the project report entitled An organization study on GREEN

    VALLEY BEVERAGES INDUSTRIES LTD Submitted by me for the award of

    Master of Business Administration of M.G University is my own work. The report has

    not been submitted for the award of any other degree of this university or any

    university.

    Place: Ernakulam

    Date:

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    ACKNOWLEDGEMENT

    First of all I wish to express my deep gratitude and thanks to God who helpedus in completing the organization study successfully.

    I shall remain grateful to. Mr.:BSS IT MISSION

    THYACDU for his amble guidance and encouragement for completing the

    organization study. I am also extremely grateful to faculty member for their valuable

    suggestions and advice regarding this work. I also express my profound gratitude to

    project guide .,Sr. Manager, HRM for his valuable guidance and

    timely advice and well-wishers for Encouragement given to us during the course of

    the project. It is my pleasure to express a deep sense of grateful to

    .,

    Sr. Manager, Safety & Environment Department & MIS without his

    untiring efforts and tremendous background information this work would not have

    materialized. I express my sincere

    Thanks to all the staff of GREEN VALLEY BEVERAGE INDUSTRIES LTD

    for their co-operation during my study in the company. Last but not least we thank my

    parents and for all their moral support and help, they Had given to me.

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    CONTENTS

    I. IntroductionII. Company Profile

    III. Product Profile

    IV. Functional Departments

    Production Department

    Marketing Department

    Finace Department

    HR Department

    V. SWOT Analysis

    VI. Findings&Suggestions

    VII. Recommendations

    VIII. Conclusion

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    IX. Appendix

    Bibliography

    INTRODUCTION

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    " Organizational study is an effor t towards understanding the organization,

    its policies, structure and methodology adopted. I t gives us bri ef descri ption of the

    overall functioning of the company or organization."

    An organizational study as a part of second semester MBA is really helpful to

    get a real view of organization. It helps to know the working environment of a

    company apart from the theoretical knowledge we are acquiring. Organiza t ion

    s tudy dea l s wi th c r i t i c a l eva lua t ion and ana lys i s o f a l l t he a spec t s

    of

    p a r t i c u l a r f i r m . I t g i v e s a c l e a r i d e a a b o u t t h e f u n c t i o n s a n d

    p r a c t i c e o f v a r i o u s department heads and operational efficiency of the

    department as a whole. This particular study gives a clear idea about the

    functions, practices and the delegation of authority o f Green Valley

    Beverages Industries Ltd, Ernakulam The organization study will help us to

    reveal the how things are coordinated in real time situations. The personnel

    function is really all about motivation. It is agreed that unless

    indiv idua ls a re mot iva ted to per form ef fec t ive ly , they maynot achieve the level of performance that is desired to them. Managerial

    people are always facing the problems motivat ing

    their subordinates to release their potential more effectively

    and thereby permit the desired goals of the organization and the needs of

    employees to be achieved. The purpose of motivation is to create conditions which

    people are willing to work with zeal, initiative, interest and enthusiasm so that the

    goals of an organization are achieved effectively

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    OBJECTIVES OF THE STUDY

    The main objective of the study is to familiarise

    with the organisational functions in the organisation, there are many other minor

    objectives also.

    They are the following:-

    _ To understand about how an organisations system is performing.

    _ To know about various departments and their functions in an organisation.

    _ To study the managerial activities performed in an organisation.

    _ To know how an organisation coordinates its activities.

    _ To get a practical exposure as the future manager.

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    SCOPE OF THE STUDY

    The scope of the study is to know about the

    organisation, its structure, the functions performed by various departments and to

    know the

    overall performance of the organisation. The study will help the management students

    to get a

    practical exposure..

    LIMITATIONS OF THE STUDY

    The study was limited, because the time period allotted was not sufficient to

    conduct a thorough study on the functioning of the organization. The employee of the

    various departments was not able to spend enough time in explaining the functions of

    their department, as it affected their work schedule. Respondents were reluctant to

    reveal complete details. This lack of knowledge of the respondents and the bias of

    them has acted as a hindrance to the study.

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    The Water shortage around the world and particularly in third world countries

    has opened new avenues for bottled water Industry. If we compare the growth and

    status of Indian Bottled Industry with western or Asian market, we are far behind in

    terms of quantum, infrastructure, professionalism & standards implementation.

    In India, the per capita bottled water consumption is still quite low less than

    five liters a year as compared to the global average of 29 liters.

    Though concept of bottled water in Western countries picked up in early 1900 ,

    Indian Elite first tasted it only in 70s as it was difficult to gulp down the fact by an

    average Indian that water was up for sale!!

    Green Valley Beverage Industries Ltd, Bombay based brand with Italian

    antecedents was THE MINERAL WATER and it ruled till early nineties under

    monopolistic conditions and had a dream run for so many years. Mineral water meant

    GREEN VALLEY BEVERAGE INDUSTRIES LTD and vice versa. Growth intourism ,opening up Indian economy, rapid urbanization [ 33% India is considered

    urban] shortage and improper quality of drinking water saw a spurt of growth in

    bottled water , all over the country in early 90s. Till that time, bottle of drinking

    water meant good old GREEN VALLEY BEVERAGE INDUSTRIES

    LTD packed in PVC bottle.

    The filtration process was turning a new leaf with reverse osmosis technology

    trying to make a foothold. Around same time, Polyethylene Terephthalate, widely

    known as PET, too, started gaining ground as an ideal packing medium. Its usage was

    beginning to be accepted. With numerous companies taking a plunge around same

    time, the experiment with process, packing and market was on

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    With no regulations to control neither the entry nor the quality, the market saw

    phenomenal and unchecked growth for 7 years. Time and again, media hailed this

    industry as a SUNRISE ONE and put the annual growth rate at phenomenal 40%.

    Small entrepreneurs, big business houses, individuals, distributors, made a beeline for

    this industry. And then came the disturbing part; In between there were numerous

    reports of inferior quality brands, duplications of the product, recycling of bottles,

    utilization of tap water. Even well-known brands had a tough time with reports of

    inferior quality involving them started making rounds.

    Perturbed by these reports, finally MINISTRY OF HEALTH & FAMILY

    WELFARE [Department of Health] vide notification dated 10 it compulsory to

    obtain ISI mark for every processor operating under Indian Territory. It was supposed

    to be enforced from 29 March, 2001 and later date was relaxed till 30 these standards

    were prepared long back, nobody had bothered to obtain the mark [Barring one: Blue

    Lite, Delhi]

    ISI has stringent procedure of screening the unit .Process, hygienic conditions,

    in house lab testing, packing & documentation pertaining to these. Due to absence of

    regulation nobody wanted to touch ISI with a barge pole as apart from these lengthy

    procedures, a tag of heavy marking fee came along. Post Regulation, it becamefate

    accompli. Things were not the same

    The new regulations outlined the processes, packing, hygienic conditions, in

    house labs, presence of chemist and micro biologist, rigorous testing ofproduct, voluminous documentation and heavy marking fee. Out of unofficial reports

    of presence of more than 3500 processors and packers, only handful survivedMost of

    them are bottled up!

    While Pepsis AQUAFINA & Nestles PURE LIFE [1999-2002 ] started their

    sojourn with Indian Bottled Water, entry of Kinley [ May 2000] really shook the

    market with Media Blitzkreig , aggressive marketing and maximum utilization of

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    existing distribution channels. By the end of that year, it notched up 8-9% market

    share, equivalent to what Aquafina had achieved after 15 months of operation. The

    aggression continued & eroded market leaders share considerably and in just in 3

    years it achieved what others collective couldnt do in a decade: Shake the leader. By

    the end of the year 2002, claims were made that KINLEY HAD dented the

    considerable market of leader but GREEN VALLEY BEVERAGE INDUSTRIES

    LTDstill maintains that it has unassailable share of 50 % till date

    VARIOUS FACTORS LEADING TO GROWTH OF BOTTLED WATER

    Burgeoning population

    Rapid Urbanization

    Phenomenal increase in Tourism

    Growing awareness about drinking water safety.

    Inability of central local government to provide clean drinking and safe draining

    water

    Strained government resources

    Consumption of bottled water in India is linked to the level of prosperity in the

    different regions. The western region accounts for 40 per cent of the market and the

    eastern region just 10. However, the bottling plants are concentrated in the southern

    regionof the 3400 + bottling water plants in India, more than 55 % are in 4 southern

    states. This is a major problem because southern India, especially Tamil Nadu, is

    water starved

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    COMPANY PROFILE

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    Name of company : Green Valley Beverages Ltd

    Date of incorporation : 04-Aug-1998

    Address (Registered office) : Green Valley Beverages Ltd

    Kolencherry , Ernakulam(DIST)

    Phone, Fax : 0484-2760476

    Administrative departments : Industries

    Name of Chairman : Mr. Jacob T Abraham

    Name of M D : Mr. Abraham Jacob

    Present activity : Bottling Plant

    Business type : Manufacture, Supplier

    Total number of workers : 196

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    Green Valleyis manufacturer of Packaged Drinking Water located in Kolenchery,

    Ernakulam. The company came into existence in the year 1998 under the headship

    of Mr. Jacob T Abraham, the Managing Director of the company.

    "Green Valley" name quickly became established as a luxury brand through its use at

    prestigious venues and sponsorship at many sporting events. With an increasing

    demand for its bottled water,the company grew from strength to strength. Clients such

    as Indian Railway, Travancore Devaswom Board, Indian Oil Corporation &

    KTDC resortshave helped to ensure the increasing reputation and popularity of

    Green Valley.

    We are engaged in offering the purest form of packaged drinking water. Stringent

    quality tests are conducted before making the final delivery of processed water. Weput special emphasis on the packaging of the products and offer customized packing

    to suit the specific requirements of the clients.

    And our other main products are Soda and Soft Drinks (Lemon, Orange & Cola)

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    Strategic Intent

    The Mission, Vision and Quality Policy of GREEN VALLEY BEVERAGE

    INDUSTRIES LTD are stated as follows:

    Mission

    To increase the network of super stockists and distributors in represented town

    and create new super stockists and distributors in unrepresented towns whereby we

    can increase our sales turn over and finally the market share.

    To have motivation, training will impart to all employees for development of

    skill and potential so as to benefit the Companys growth and individual growth.

    Vision

    To maintain our present position. i.e. No.1 among the Kerala based packaged

    drinking water industry.

    To make our products available in all major towns of all the districts of Kerala

    State and ensure the cent percent availability of stocks any time any day.

    To commit towards substantial and sustained growth of existing product and

    diversified product of Food & Beverages giving equal importance to the welfare of

    Human Resources.

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    Quality Policy

    To enhance customers satisfaction by providing healthy and quality packaged

    drinking water and its allied product at better price. To provide the public with

    high quality drinking water that conforms to the stringent specifications of Bureau

    of Indian Standards. We endeavor to supply drinking water with near zero

    bacteriological level, sparkling whiteness and natural sweetness.

    Quality Objective

    Green Valley Industries Ltd shall establish quality objectives at relevant functional

    levels which will bring continual improvement in the functions and thereby in the

    organization. The quality objectives focus on strategic advantage to the department as

    well as performance improvement. The quality objectives established are realistic,

    quantifiable and shall set suitable action plans. Also the management will assign

    responsibilities to the concerned managers for achieving the objectives as targeted in

    the MD`s Vision.

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    PRODUCT PROFILE

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    Its a compliment being generic to the category, but its not very good when

    consumers think any mineral water brand is Green Valley Beverage Industries Ltd.

    Green Valley Beverage Industries Ltd, a product established in India by Ramesh

    Chauhan, Chairman of Parle Aqua Minerals has become a generic brand. Green

    Valley Beverage Industries Ltd was the first marketed bottled water in a totally virgin

    market. The brand has become synonymous with packaged drinking water, thus

    consumers accept any brand offered by the retailer when they ask for Green Valley

    Beverage Industries Ltd. So far Ramesh Chauhans Green Valley Beverage Industries

    Ltd enjoys the largest market share of 44% in the giant packaged drinking water

    industry and is growing at the rate of 80% per annum. Annual sales of Green Valley

    Beverage Industries Ltd have touched Rs.616 crores. In seventies, Green Valley

    Beverage Industries Ltdwas the only packaged drinking water which had national

    presence and the sale was to tune of approximately one hundred thousand cases

    valued at about Rs.60lacs.

    The various sizes available are:

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    Product innovation To make sure that the product that reaches the consumer is alwayshigh quality and also meets international standards, Green Valley Beverage Industries

    Ltd has always been involved in improving its product packaging. One such recent

    development is the temper proof break-away seal. Green Valley Beverage Industries

    Ltd also recognizes the need to produce environment friendly products and is working

    on the PET project. Recent innovation at Green Valley Beverage Industries Ltd has

    been Break-Away seal: keeping in mind the consumers need should recognize a

    genuine product that cannot be tempered with, Green Valley Beverage Industries Ltd

    developed the Break-Away seal. The unique cap has been patented and cannot be

    duplicated or tempered with. This technology development in the product ensures that

    the consumer will only get a highly safe product when they consume Green Valley

    Beverage Industries Ltd packaged drinking water.3. Product packaging To ensure

    purity of the bottled water, the bottles that are used are blown and filled at the factory

    itself, to avoid contamination. Green Valley Beverage Industries Ltd is extremely

    conscious of environmental issues since PET bottles are not bio-degradable and not

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    easy to dispose. The company is currently working on the PET recycling project,

    where they will collect bottles from various places, crush and shred them. The

    shredded material will then be made into ropes, PET containers for the non-food

    industry and other PET like polyester fiber, flower vase, gift items etc.

    PRODUCTION PROCESS Over the last 15 year, company has set up 10 new units

    besides taking on 7 franchisees. And over the3 year, the 120 bottle per minute (bpm)

    capacity of the 17 units across the country will be increased to 250 bpm. Today Green

    Valley Beverage Industries Ladsmanufacturing each indicates that it is represented

    across the country except in east the east. The Mineral water plant is being set to

    international standards with a high degree of automation and in-build mechanism

    maintaining high standards of sanitation and hygiene. The entire plant and the piping,

    which comes in contact with the process water, are made of food grade stainless steel.

    A strict code of hygiene and religiously conducted quality controls tests (8 in number)

    every shift further ensures quality product. Green Valley Beverage Industries Ltd is

    100% free from bacteria and toxic minerals. Water is purified in plant capable of

    consistently producing uniform quality of high purity water which meets Green Valley

    Beverage Industries Ltd`s high standards. It undergoes exciting quality controls from

    the water source stage to final packaging.

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    PURIFICATION PROCESS Purity and safety are two major factors taken care in

    sourcing and processing of Green Valley Beverage Industries Ltd water. Underground

    spring is carefully selected based on its portability and pathogen free water. Great care

    goes in tapping this source. Only water below 25 meter is tapped. This is to avoid any

    surface contamination to percolate and mix with under ground water source. Areasurrounding the water collection tube at the surface is protected and kept clean. The

    steps of manufacturing process are given below.

    The water is collected in water storage tank where it is chlorinated, giving sufficient

    contact time (1 hr.) for chlorine to destroy all bacteria. Water then passes through sand

    filter and carbon filter. Sand filter removes all suspended particles whereas carbon

    filter removes odor and chlorine. The water is now free of all bacteria, suspended

    particles and chlorine.

    The water now goes to ion exchange where the water is softened (the undesirable

    heavy salts are removed). This helps in digestion.

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    Water now passes through reverse osmosis plant, which is capable of getting rids of

    even minute traces of toxic minerals, should and happen to exist. In its simplest form

    the reverse osmosis plant consists of semi permeable membrane which acts as

    molecular filter.

    Water now comes to second water storage tank and it once again chlorinated. Just

    prior to use water is passed through carbon filter to remove chlorine and then through

    a series of micron filters of diminishing pores size. It is also sterilized with ultra violet

    light and ozonized to attain a dissolved ozone residual concentration of 0.4 mg/lt. and

    maintain this concentration for at least 4 min. This internationally accepted zonation is

    on the safer side and guarantees and overkill most microorganisms.

    Pet bottles in which it is filled are stretch are blow molded 100 C as such are sterile.

    Bottles are rinsed with water prior to filling and immediately capped using rip off

    closures to ensure tamper proofing.

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    FUNCTIONAL

    DEPARTMENTS

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    Production Department

    Marketing Department

    HR Department

    Finance Department

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    PRODUCTION DEPARTMENT

    Mineral-Bottled Water Plant (Premium Series) offered find application in purifying drinking water as per defined

    standards. These plants provide vital assistance in removal of contamination like suspended matters, bacteria,

    virus as well as harmful minerals like arsenic & lead that are present in water. Further, these plants also find

    usage in the removal of volatile organic chemicals and are well recognized in the market for outstanding

    performance support as well as long lasting service life. The compact designs of these plants and latest

    technology support utilized also make these matches up with the defined packaged drinking water demands.

    These also feature easy installation and can also be made available in accordance to different requirements of

    our customers.

    Features:

    Wide range of quality Bottled / Mineral Water Plants

    Plants developed in compliance with BIS guidelines

    Water systems ideal for use in processing of Bottled Mineral Water, Packaged Drinking Water, Beverages &

    Juices as well as Carbonated & Non-Carbonated Soft Drinks

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    Specifications:

    Complete range of purification systems comprising:

    Raw Water feed Pump for boosting water pressure of raw water tank and deliver it to pretreatment stage at

    desired pressure and volume specifications

    Chlorine Dosing system for injecting chlorine into feed water that stops growth of bacteria as well as also helps in

    eliminating any existing bacterial contamination as present in feed water

    Multi Media Filtration for Coarse filtration involving filtration of sand as well as sediments to 20 microns at 2 ppm

    Activated Carbon Filtration that supports removal of taste, colour, odours, chlorine as well as other organic

    material as present in feed water prior to stage of reverse osmosis

    Water Softener/ Anti scaling Treatment Process that assists in avoiding formation of scaling on membrane

    SMBS Dosing System that finds application for injecting SM BS Solution in feed water that supports effective

    removal of residual Chlorine

    Reverse Osmosis Treatment process that supports the demands of purifying as well as removing 98% of known

    contaminants

    pH Correction / Mineral Dosing System that finds usage in raising pH as well as dissolved solids of Product

    Water

    Purified Water Storage in Stainless Steel tank

    Transfer Pump in stainless steel finish that finds usage in handling feed water to downstream micron filters as

    well as UV system for further processing needs

    Micron Cartridge Filtration (0.2 Micron) that supports removal of micron particles up to 0.2 Micron sizes

    UV Sterilization support for eliminating presence of bacteria and virus from water

    Ozone Disinfection process that supports treatment of water before filling or end usage

    Ozone Mixing Tank that meets the requirements of mixing ozone in water through re-circulation process

    (optional)

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    MARKETING DEPARRTMENT

    MARKETING MANAGER

    MANAGER (KERA)

    ASST. MANAGER

    JUNIOR MANAGER

    SENIOR ASST. MANAGER

    JUNIOR ASST. MANAGER

    SALESMAN

    MANAGER (KERA GAM)

    ASST. MANAGER

    JUNIOR MANAGER

    SENIOR ASST. MANAGER

    JUNIOR ASST. MANAGER

    SALESMAN

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    "Marketing management is "the art and science of choosing target markets and getting,

    keeping, and growing customers through creating, delivering, and communicating superior customer

    value" (Kotler and Keller)."

    Marketing Department is controlled by Marketing Manager, who is assisted by

    Junior Manager, three Regional Managers and Branch Managers. Below them are the

    confidential assistant and clerks. For each districts in Kerala, there are two marketing

    apprentices, the marketing department strategies and efforts helps the federation toincrease the sales through the advertising, sale offers/discounts and creating proper

    distributing channels. Aqua King Ltd has it all-an aggressive marketing strategy,

    energetic sates team with an insight into the future.

    The marketing manager monitors the pulse of the market, competition prevailing in

    the market, activities of competitors, demand levels etc. he analyses all such situations

    and then takes effective promotional activities .the assistant sales manager is

    concerned with general duties like finding out market of Mineral water by field work.

    The sales officer and other staffs in the department help to strengthen the link with

    agents

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    HR DEPARTMENT

    HR Manager

    Asst. Manager

    Computer

    Console operator

    Asst. Manager

    Junior Manager

    Senior Asst.

    Junior Asst.

    Typist

    Attender

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    The employee compensation structure include

    Basic salary

    House rent allowances

    Dearness allowances

    City compensation allowances

    Special allowances

    Category Number of employees

    Permanent employees 95

    Deputation 7

    Contract 12

    Temporary and casual 147

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    Trade unions

    Trade unions are voluntary organization of employee or employers formed to

    protect and promote their interest through collective action, their activities is felt in all

    activities of an organization

    Time office

    Time office comes under Administrative department. Time office is considered

    as the soul of the administrative department'". The head time ettiable is the head of

    the time office. The function of the time office is to maintain the records relating to

    the attendance of the workers, their wages, leave matters etc. All the administrative

    details are maintained in the time office right from the recruitment to the retirement of

    the employment of the employee. That means all personnel registers and the services

    Register are maintained in the time office

    Working hours

    The production Unit requires 24 hours continuous working. These working hours are

    divided into three shifts. Each shift consists of 8 hours. The working hours for office

    staff is from 9.00 To 5pm with half an hour interval from 1.00pm to 1.30pm

    Manpower Planning

    Manpower Planning is important for any type of organisation. It is the process which

    determines how an organisation should move from its current manpower position to

    its desired manpower position. For this purpose, the HR department at IRE collectsfeedback from all department inorder to identify their manpower requirements of

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    various departments and then the HR department crosscheck whether there is any

    overstaffing in any of the departments. If these departments have excess of staff, they

    are transferred to those departments where there is a shortage.

    Recruitment Criteria

    For the recruitment of candidates, the candidates should be above 18 years of age. The

    following steps are taken before the recruitment of employees. They are govt.

    guidelines, the recruitment only through employment exchange, notification in

    internet and advertisement in newspaper should be needed. Application will be

    scrutinised with the help of a selection committee and eligible candidates are called

    for an interview.

    Selection:-

    The steps followed in the selection process are

    1. Inviting and receiving applications

    2. Scrutinising the applications

    3. Selection Test: - The selection tests of employees are

    a. Aptitude Test

    b. Personality Test

    c. Achievement Test

    d. Trade Test

    Appointment will be based on certain criterias like they are medically tested after that

    induction training should be given. After training for a period of one year or more they

    will be put as permanent employees.

    c) Performance Appraisal:-

    Appraisal is the evaluation of work quality or merit. In the case of Green valley

    performance appraisal is a systematic evaluation of employees by supervisors or other

    familiar with their performance.1. Straight ranking method:-

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    Under this method men as a whole are compares from other men and ranked on the

    basis of overall performance.

    2. Grading method:-

    Under this method certain categories of work such as excellent, very good, average,

    poor, very poor are established and defined actual performance of each employee then

    compared with the grade definitions and ranked to evaluate the performance of the

    employees. Last grade employees that are 8th & 9th grade, their work performance

    have been observed by supervisors. But in the case of executives MBOs are observed

    their performance and efficiency.

    Firstly the employees themselves do an appraisal and this is given to the reporting

    officer and the person who has done the Key Appraisal together identifies the

    Key Result Areas and weightage is allotted to each one of them. This is usually done

    at the beginning of the year. The reporting officer checks whether the result areas set

    where met by the appraisal or if their any deviation from it. And this is to be sent to

    reviewing officer and then evaluating officer. Various other factors such as the

    appraisers managerial skills like job knowledge, interpersonal skills are also included

    and guided and that is allotted in the appraisal and there promotion is based solely

    seniority.

    Promotion:-

    In green valley Ltd promotion is given seniority based or based on experience.

    Promotion is a transfer of an employee to a job that pay more money or that enjoys

    some preferred status. Sometimes the company is considering the length of the

    service, education, training courses completed, previous work history etc. Sometimes

    the company is also considered ability, hard work, co-operation, honesty etc.

    Condition for getting Promotion:-

    1. Average leave should not exist more than 15 days.

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    2. Any disciplinary actions should not be taken during the service of periods.

    3. Should not apply for job in any other organisation.

    These candidates are eligible for getting promotion.

    d) Salary and Wages Administration:-

    Wages in the widest sense means any economic compensation paid by the employer

    under some contract to his workers for the service rendered by them.

    Suspension

    Suspension may be imposed on the workmen as a punishment for misconduct,

    pending enquiry for misconduct or when the criminal proceedings are per sued by a

    Court of Law, if the management deems it necessary

    Secrecy

    No workmen shall be writing to any person or by any means of communication

    newspapers, journals etc... Or any document relating to the company except with the

    prior approval in writing to the management

    Industrial Discipline:-

    Disciplinary actions are taken in the HR department. Procedure for disciplinary

    actions is on receiving a complaint about a particular employee, explanation is asked.

    Employee will give an explanation before 15 days. If the explanation is not

    satisfactory he will be given a charge sheet and will also conduct a domestic enquiry.

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    For this purpose an enquiry officer is placed. After conducting the enquiry the report

    should be sent to the disciplinary committee and if necessary certain punishment may

    also given.

    Training Program

    Procedure for Training

    1. Identifying the training needs

    The company identifies the training needs through 3 ways: -

    a. Organisation Analysis

    b. Task Analysis

    c. Man Analysis

    2. Executives themselves will discuss the training needs

    3. Charting out the training plan for a period

    4. Based on feedback individual training is given

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    3. Vocational Training: - At least 20% of the employees should be trained every year.

    4. First Aid Training: - 30 people in one batch and give them training.

    Uniform Allowance

    Every employee is provided with two pairs of uniform in every year. Rs: 100/ month

    as washing allowances is granted for all employees.

    Transportation Allowance

    Every employee (except officers) gets Rs: 700/- per month as conveyance allowance.

    Officers will get 10% of their basic pay as their Transportation Allowance.

    Canteen

    A round the clock canteen is provided for the employees. Company will charge Rs:

    6/day from each employee. The canteen is under the control of company.

    Attendance Bonus

    To increase attendance in the company gives annual bonus of 12 dayswages for every

    employee who have minimum 268 days presence.

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    Production Incentives

    Every employee gets an amount of Rs: 525/ year as Production Incentivefrom the

    profit.

    FINANCE DEPARTMENT

    The various sections working with the finance departments are:

    Budgeting

    Commercial accounts

    Bill passing

    Establishment

    Cash

    Works

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    Financial management refers to the efficient and effective management of money

    (funds) in such a manner as to accomplish the objectives of the organization. It is the

    specialized function directly associated with the top management.

    This department aims in proper management of finance as a resource to result

    in optimum utilization of the financial resources of the company.

    Functions of Finance Department

    To ensure prompt payment in terms of

    Suppliers of equipment's, machinery, materials etc.

    Employees as per wage agreement.

    Statutory payment like sales tax, income tax, excises duty etc.

    To receive all income due to company in time

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    SALES

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    Bill section

    After collecting the details of attendance of various departments, branches,

    offices, plants by-considering the information and statutory deductions, loans etc, the

    salary bills are prepared, this section also deals with TA bills, medical bills, vehicle

    expenses etc.

    Internal audit section

    This section is responsible for preparing financial accounts periodically. AH

    kinds of cross checking is done in this section. Bank reconciliation, account

    verification is done at this section

    0

    2000

    4000

    6000

    8000

    10000

    12000

    2005-06 2006-07 2007-08 2008-09 2009-10 2010-2011

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    Cash section

    Salaries and wages of the employee are prepared in this section, all payments

    either in cash or cheques arc carried out in this section. Other major function includes

    procurement and allocation of funds.

    FINANCE MANAGER

    DEPUTY MANAGER

    AM (A/C) AM (A/C)

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    SWOT ANALYSIS

    SWOT Analysis of a company reflects the effectiveness of the functions of the

    company in each and every department. Brainstorming technique was adopted to find

    the SWOT. It is a group creativity technique designed to generate a large number of

    ideas from a group of employees. Suggestions are evaluated and the analysis is made.

    STRENGTH:

    1) Loyal customers give strength to company.

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    2) Demand for the product is very high.

    3) Availability of highly skilled man power.

    4) Strong relation between the organization and all the levels of employees.

    5) Effective communication facility.

    6) High quality products make the strong bond between company and customers

    WEAKNESS:

    a. The casual workers without any commitment.

    b. Only a part of the total capacity is utilized.

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    OPPORTUNITIES:

    Fast growing field: The best beverage for India in the new millennium seems to be

    water. In recent years, the bottled drinking water market has been witnessing high

    decibel level of activity, with a host of new entrants. The bottled water market which

    worth Rs. 1000 crore is expected to be Rs. 5000crore by 2010. This will increase a lot

    of scope for bottled water market. Green Valley Beverage Industries Ltd can utilize its

    distribution chain: - With GREE Valley becoming a generic name for bottled drinking

    water. If company can manage the distribution chain of the product to make it

    available where the consumer needs it the most, the company may well succeed in his

    gamble with water. For this the company can connect it with dealers and other

    distributors who will market the products for them all around the world.

    Launch of premium pack:The Company also has its premium product range. This is

    prepared keeping 5-star hotels and other premium customer. This pack will be sold at

    Rs. 20 per liter. This will give a tough competition to the EVIAN, the biggest player

    in the premium water range which sells its1 liter water at a hefty of Rs.85 per liter.

    Change of image:The Company has changed the color of the product. It has changed

    from blue to green. By changing the color, the company has provided a new product

    to the consumers; they will be getting a new and a refreshing product.

    Increase in production:Green Valley Beverage Industries Ltd is eyeing the Market

    and is In the process of increasing the production by setting 4 new plants adding to its

    23plants. This will increase the production capacity of the company.

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    Threats:

    Competitions: To get some share in the market many new players are entering in the

    market. Among them major names are Godrej, which is launching its product AQUA-

    PURE and Tata-Tea is looking forward to but Himalayan, this will increase the

    competition. Also Britannia which is distributing EVIAN is planning to launch its

    own brand. There are also new entrants ATCO with BRILLIANT water, DS FOODS

    with CATCH are also coming. Even Hindustan lever is planning to enter into the

    market. This is give a tough competition to the current water

    Emerging of modern technology: Due to globalization modern technology were

    available in the market. The competitor make s of that.

    FINDINGS & SUGGESTION

    FINDINGS:

    The major findings are:

    Well

    1) disciplined hard working and skilled labour force.

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    2) The by-products are not fully utilized.

    3) Many positions are vacant in the organization.

    4) There is employee shortage.

    5) Many machineries are rusting in company and wasting money

    6) Fluctuation in sales is really increasing showing loss.

    7) Electric charge is very high that the KSEB is charging very high rate for additional

    consumption.

    SUGGESTIONS:

    The major suggestions are:

    Employee Turnover should be minimized:In the long run, this may seriously affect

    the company. So the real reasons behind this should be found out and corrective

    measures should be taken

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    Performance appraisal system should be improved: At present the companys

    performance appraisal system is not up to the mark. The companys techniques are

    little outdated. A 360 degree appraisal system can be introduced.

    Improve the motivational techniques:The motivational techniques need a revision

    on the grounds of increased employee turnover. The company should make the

    employees more loyal to the company. For this timely promotion, incentives and plans

    like ESOP (Employee Stock Option Program) may be introduced.

    More marketing efforts should be made: The new technologies in the information

    technology can be utilized for that. The website of the company should be converted

    into an E-commerce portal. All the companysproducts should be listed with pictures

    and all the specifications and facilities for online trade should be made.

    Infrastructure should be developed for improving the output.

    Technology transfer should be established with some reputed organization.

    Company should appoint marketing executives.

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    CONCLUSION

    As we have seen from the market survey that packaged drinking water industry

    is very huge and growing rapidly. The water market is going to reach Rs. 2000 cr. tillthe end of 2003. Thus we can imagine how big the water market is and imagine the

    growth in this industry. This market is having large share of unorganized sector. In

    water industry production cost is very low. But the distribution cost of operations and

    make sure about the availability of water. Green Valley Beverage Industries

    Ltddistribution network to retail outlets is the best example. They have given 20 lt.

    jars to there trailers and thus reduce the distribution cost. Now there is trend in the

    market to give bottle without security and a dispenser free of cost to a party using 100

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    Books & Journals

    Boyd, Harper W., Marketing Management, Harcount Brace Jovanovich, New

    York, 1972..

    Drucker, Peter, F., Management: Tasks, Responsibilities, Practices, Harper&

    Row, New York,1976.

    Kotler Philip, Lane Kevin, Jha Abraham and Mithileswar(2007)Marketing

    Management- South Asian Perspective, New Delhi,

    ISO 9001:2000 Quality System Files