graph 1.73 – t13 composite datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf ·...

88
© 2002 Docking Institute of Public Affairs page 57 Graph 1.73 – T13 Composite Data Table 1.14 – Statistical Measurements for T13 MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HI Mean 114.8078 73.8968 113.7544 152.1679 89.3345 Standard Error 0.5762 0.2914 0.7138 0.3036 0.1999 Median 115 74 113 153 89 Mode 112 76 116 153 90 Standard Deviation 9.6595 4.8844 11.9657 5.0797 3.3501 Sample Variance 93.3058 23.8572 143.1788 25.8033 11.2234 Kurtosis -0.0309 4.0442 1.3796 94.0084 31.5181 Skewness 0.3472 0.5667 0.0122 -6.1059 3.1170 Range 52 46 88 99 43 Minimum 93 57 65 90 79 Maximum 145 103 153 189 122 0 20 40 60 80 100 120 140 160 180 200 5/18/01 7/3/01 7/24/01 8/9/01 8/25/01 9/13/01 9/29/01 10/18/01 11/8/01 11/28/01 12/14/01 1/11/02 1/30/02 2/14/02 3/2/02 3/20/02 4/10/02 4/25/02 5/11/02 5/29/02 6/14/02 7/2/02 7/20/02 8/3/02 Date Value FEEL ACTIVE APPETITE RESPIT SLEEP SHORT SIT TREAT PAINS SYSHI DIAHI PULSEHI WEIGHT O2HI ER HOSPITAL NEW MED OFF

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Page 1: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 57

Graph 1.73 – T13 Composite Data

Table 1.14 – Statistical Measurements for T13MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 114.8078 73.8968 113.7544 152.1679 89.3345Standard Error 0.5762 0.2914 0.7138 0.3036 0.1999Median 115 74 113 153 89Mode 112 76 116 153 90StandardDeviation 9.6595 4.8844 11.9657 5.0797 3.3501Sample Variance 93.3058 23.8572 143.1788 25.8033 11.2234Kurtosis -0.0309 4.0442 1.3796 94.0084 31.5181Skewness 0.3472 0.5667 0.0122 -6.1059 3.1170Range 52 46 88 99 43Minimum 93 57 65 90 79Maximum 145 103 153 189 122

0

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SIT

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DIAHI

PULSEHI

WEIGHT

O2HI

ER

HOSPITAL

NEW MED

OFF

Page 2: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 58

Graph 1.74 – Distribution of Systolic Readings for T13

Graph 1.75 – Distribution of Diastolic Readings for T13

0

5

10

15

20

25

30

35

40

45

50

93.0

96.3

99.5

102.

810

6.0

109.

311

2.5

115.

811

9.0

122.

312

5.5

128.

813

2.0

135.

313

8.5

141.

8M

ore

Value

Cou

nt

SYSHI

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57.0

59.9

62.8

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68.5

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80.0

82.9

85.8

88.6

91.5

94.4

97.3

100.

1M

ore

Value

Cou

nt

DIAHI

Page 3: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 59

Graph 1.76 – Distribution of Pulse Readings for T13

Graph 1.77 – Distribution of Weight Readings for T13

0

10

20

30

40

50

60

70

65.0

70.5

76.0

81.5

87.0

92.5

98.0

103.

510

9.011

4.5

120.

012

5.5

131.

013

6.514

2.0

147.

5M

ore

Value

Cou

nt

PULSEHI

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250

90.0

96.2

102.

410

8.6

114.

812

0.912

7.1

133.

313

9.514

5.7

151.

915

8.1

164.

317

0.417

6.6

182.

8M

ore

Value

Cou

nt

WEIGHT

Page 4: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 60

Graph 1.78 – Distribution of O2 Readings for T13

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100

120

79.0

81.7

84.4

87.1

89.8

92.4

95.1

97.8

100.

510

3.2

105.

910

8.6

111.

311

3.9

116.

611

9.3

Mor

e

Value

Cou

nt

O2HI

Page 5: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 61

Graph 1.79 – T14 Composite Data

Table 1.15 – Statistical Measurements for T14MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 149.2806 64.9604 98.1331 115.7065 95.8804Standard Error 0.8203 0.3782 0.4176 0.5845 0.0741Median 150 65 98 115 96Mode 150 67 98 124 95StandardDeviation 13.6776 6.3059 6.9630 9.7098 1.2315Sample Variance 187.0762 39.7638 48.4840 94.2808 1.5166Kurtosis 0.3146 -0.0936 -0.2766 1.2548 2.1563Skewness -0.4402 0.0783 0.0415 0.5932 0.1237Range 79 33 35 65 11Minimum 101 48 81 100 90Maximum 180 81 116 165 101

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ACTIVE

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SHORT

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TREAT

PAINS

SYSHI

DIAHI

PULSEHI

WEIGHT

O2HI

Page 6: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 62

Graph 1.80 – Distribution of Systolic Readings for T14

Graph 1.81 – Distribution of Diastolic Readings for T14

0

10

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30

40

50

60

101.

010

5.9

110.

911

5.8

120.

812

5.7

130.

613

5.6

140.

514

5.4

150.

415

5.3

160.

316

5.2

170.

117

5.1

Mor

e

Value

Cou

nt

SYSHI

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45

48.0

50.1

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54.2

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58.3

60.4

62.4

64.5

66.6

68.6

70.7

72.8

74.8

76.9

78.9

Mor

e

Value

Cou

nt

DIAHI

Page 7: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 63

Graph 1.82 – Distribution of Pulse Readings for T14

Graph 1.83 – Distribution of Weight Readings for T14

0

5

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25

30

35

40

45

81.0

83.2

85.4

87.6

89.8

91.9

94.1

96.3

98.5

100.

710

2.9

105.

110

7.3

109.

411

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113.

8M

ore

Value

Cou

nt

PULSEHI

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100.

010

4.1

108.

111

2.2

116.

312

0.3

124.

412

8.4

132.

513

6.6

140.

614

4.7

148.

815

2.8

156.

916

0.9

Mor

e

Value

Cou

nt

WEIGHT

Page 8: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 64

Graph 1.84 – Distribution of O2 Readings for T14

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90.0

90.7

91.4

92.1

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96.9

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100.

3M

ore

Value

Cou

nt

O2HI

Page 9: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 65

Graph 1.85 – T15 Composite Data

Table 1.16 – Statistical Measurements for T15MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 121.5581 78.4845 89.2093 187.7597 94.4767Standard Error 0.5501 0.2999 0.4271 0.1534 0.0423Median 121 79 88 188 94Mode 120 81 86 189 94StandardDeviation 8.8352 4.8167 6.8595 2.4646 0.6786Sample Variance 78.0608 23.2001 47.0533 6.0743 0.4605Kurtosis 0.8354 1.2124 2.3547 1.0538 -0.1771Skewness 0.0655 -0.0279 1.2898 -0.9039 0.1978Range 53 32 42 13 3Minimum 94 64 74 180 93Maximum 147 96 116 193 96

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Date

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ACTIVE

APPETITE

RESPIT

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SHORT

SIT

TREAT

PAINS

SYSHI

DIAHI

PULSEHI

WEIGHT

O2HI

HOSPITAL

NEW MED

OFF

TESTS

Page 10: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 66

Graph 1.86 – Distribution of Systolic Readings for T15

Graph 1.87 – Distribution of Diastolic Readings for T15

0

5

10

15

20

25

30

35

40

45

50

94.0

97.3

100.

610

3.9

107.

311

0.6

113.

911

7.2

120.

512

3.8

127.

113

0.4

133.

813

7.1

140.

414

3.7

Mor

e

Value

Cou

nt

SYSHI

0

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64.0

66.0

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74.0

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78.0

80.0

82.0

84.0

86.0

88.0

90.0

92.0

94.0

Mor

e

Value

Cou

nt

DIAHI

Page 11: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 67

Graph 1.88 – Distribution of Pulse Readings for T15

Graph 1.89 – Distribution of Weight Readings for T15

0

10

20

30

40

50

60

70

74.0

76.6

79.3

81.9

84.5

87.1

89.8

92.4

95.0

97.6

100.

310

2.9

105.

510

8.1

110.

811

3.4

Mor

e

Value

Cou

nt

PULSEHI

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10

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180.

018

0.8

181.

618

2.4

183.

318

4.1

184.

918

5.7

186.

518

7.3

188.

118

8.9

189.

819

0.6

191.

419

2.2

Mor

e

Value

Cou

nt

WEIGHT

Page 12: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 68

Graph 1.90 – Distribution of O2 Readings for T15

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100

120

140

93.0

93.2

93.4

93.6

93.8

93.9

94.1

94.3

94.5

94.7

94.9

95.1

95.3

95.4

95.6

95.8

Mor

e

Value

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O2HI

Page 13: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 69

Graph 1.91 – T16 Composite Data

Table 1.17 – Statistical Measurements for T16

MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 125.2299 71.1284 83.2149 162.9642 93.5881Standard Error 0.6440 0.4325 0.2730 0.2409 0.0860Median 126 71 82 164 94Mode 127 76 82 165 94Standard Deviation 11.7872 7.9164 4.9972 4.4086 1.5737Sample Variance 138.9380 62.6691 24.9716 19.4358 2.4765Kurtosis 0.1830 42.5142 1.6651 3.3434 1.5437Skewness 0.0895 3.8578 0.7431 -0.6445 -0.8010Range 74 108 36 40 10Minimum 94 50 70 146 87Maximum 168 158 106 186 97

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DIAHI

PULSEHI

WEIGHT

O2HI

NEW MED

INCREASE

DECREASE

TESTS

Page 14: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 70

Graph 1.92 – Distribution of Systolic Readings for T16

Graph 1.93 – Distribution of Diastolic Readings for T16

0

10

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30

40

50

60

94.0

98.1

102.

210

6.311

0.411

4.611

8.712

2.812

6.913

1.013

5.113

9.214

3.314

7.415

1.615

5.715

9.816

3.9

Mor

e

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Cou

nt

SYSHI

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50.0

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011

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Page 15: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 71

Graph 1.94 – Distribution of Pulse Readings for T16

Graph 1.95 – Distribution of Weight Readings for T16

0

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50

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70.0

74.0

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102.

0M

ore

Value

Cou

nt

PULSEHI

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146.

015

0.4

154.

915

9.3

163.

816

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172.

717

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ore

Value

Cou

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WEIGHT

Page 16: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 72

Graph 1.96 – Distribution of O2 Readings for T16

0

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100

120

87.0

87.6

88.1

88.7

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90.3

90.9

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92.6

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Mor

e

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O2HI

Page 17: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 73

Graph 1.97 – T17 Composite Data

Table 1.18 – Statistical Measurements for T17MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 127.1902 70.4509 73.5031 253.8117 93.9939Standard Error 0.8281 0.4971 0.4937 0.2335 0.0784Median 125 69 73 254 94Mode 128 67 75 255 94StandardDeviation 14.9512 8.9753 8.9135 4.2036 1.4164Sample Variance 223.5391 80.5560 79.4508 17.6703 2.0061Kurtosis 0.4962 0.8487 0.3113 29.7767 -0.3021Skewness 0.8767 0.8487 0.2521 -3.3257 0.1874Range 74 48 60 53 7Minimum 99 52 44 214 91Maximum 173 100 104 267 98

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DIAHI

PULSEHI

WEIGHT

O2HI

NEW MED

INCREASE

TESTS

Page 18: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 74

Graph 1.98 – Distribution of Systolic Readings for T17

Graph 1.99 – Distribution of Diastolic Readings for T17

0

10

20

30

40

50

60

99.0

103.

110

7.211

1.311

5.411

9.612

3.712

7.813

1.913

6.014

0.114

4.214

8.315

2.415

6.616

0.716

4.816

8.9

Mor

e

Value

Cou

nt

SYSHI

0

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70

52.0

54.7

57.3

60.0

62.7

65.3

68.0

70.7

73.3

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78.7

81.3

84.0

86.7

89.3

92.0

94.7

97.3

Mor

e

Value

Cou

nt

DIAHI

Page 19: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 75

Graph 1.100 – Distribution of Pulse Readings for T17

Graph 1.101 – Distribution of Weight Readings for T17

0

10

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30

40

50

60

44.0

50.7

57.3

64.0

70.7

77.3

84.0

90.7

97.3

Mor

e

Value

Cou

nt

PULSEHI

0

20

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140

160

214.

021

9.9

225.

823

1.7

237.

624

3.4

249.

325

5.2

261.

1M

ore

Value

Cou

nt

WEIGHT

Page 20: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 76

Graph 1.102 – Distribution of O2 Readings for T17

0

10

20

30

40

50

60

70

80

90

100

91.0

91.4

91.8

92.2

92.6

92.9

93.3

93.7

94.1

94.5

94.9

95.3

95.7

96.1

96.4

96.8

97.2

97.6

Mor

e

Value

Cou

nt

O2HI

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© 2002 Docking Institute of Public Affairs page 77

Graph 1.103 – T18 Composite Data

Table 1.19 – Statistical Measurements for T18MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 149.2887 70.2586 79.1793 358.2828 89.5208Standard Error 1.2141 0.4801 0.7179 1.8154 0.1403Median 153 71 81.5 364 90Mode 158 71 80 365 91StandardDeviation 20.7115 8.1753 12.2249 30.9158 2.3801Sample Variance 428.9647 66.8360 149.4487 955.7883 5.6651Kurtosis 0.4097 1.7266 1.0900 52.2710 -0.0310Skewness -0.5466 -0.1097 -0.9573 -6.9947 -0.3984Range 145 66 73 333 14Minimum 75 35 29 64 82Maximum 220 101 102 397 96

0

50

100

150

200

250

300

350

400

450

4/20

/01

5/9/

01

5/26

/01

6/15

/01

7/4/

01

7/24

/01

8/10

/01

8/29

/01

9/20

/01

10/9

/01

10/2

6/01

11/1

4/01

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/01

12/2

9/01

1/18

/02

2/6/

02

2/23

/02

3/19

/02

4/5/

02

4/26

/02

5/16

/02

6/26

/02

7/17

/02

Date

Val

ue

FEEL

ACTIVE

APPETITE

RESPIT

SLEEP

SHORT

SIT

TREAT

PAINS

SYSHI

DIAHI

PULSEHI

WEIGHT

O2HI

HOSPITAL

TESTS

Page 22: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 78

Graph 1.104 – Distribution of Systolic Readings for T18

Graph 1.105 – Distribution of Diastolic Readings for T18

0

10

20

30

40

50

60

70

75.0

83.5

92.1

100.

610

9.1

117.

612

6.213

4.7

143.

215

1.8

160.

316

8.8

177.

418

5.919

4.4

202.

921

1.5

Mor

e

Value

Cou

nt

SYSHI

0

10

20

30

40

50

60

70

35.0

38.9

42.8

46.6

50.5

54.4

58.3

62.2

66.1

69.9

73.8

77.7

81.6

85.5

89.4

93.2

97.1

Mor

e

Value

Cou

nt

DIAHI

Page 23: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 79

Graph 1.106 – Distribution of Pulse Readings for T18

Graph 1.107 – Distribution of Weight Readings for T18

0

10

20

30

40

50

60

70

29.0

33.3

37.6

41.9

46.2

50.5

54.8

59.1

63.4

67.6

71.9

76.2

80.5

84.8

89.1

93.4

97.7

Mor

e

Value

Cou

nt

PULSEHI

0

50

100

150

200

250

64.0

83.6

103.

212

2.814

2.416

1.918

1.520

1.122

0.724

0.325

9.927

9.529

9.131

8.633

8.235

7.837

7.4

Mor

e

Value

Cou

nt

WEIGHT

0

10

20

30

40

50

60

70

29.0

33.3

37.6

41.9

46.2

50.5

54.8

59.1

63.4

67.6

71.9

76.2

80.5

84.8

89.1

93.4

97.7

Mor

e

Value

Cou

nt

PULSEHI

0

50

100

150

200

250

64.0

83.6

103.

212

2.814

2.416

1.918

1.520

1.122

0.724

0.325

9.927

9.529

9.131

8.633

8.235

7.837

7.4

Mor

e

Value

Cou

nt

WEIGHT

Page 24: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 80

Graph 1.108 – Distribution of O2 Readings for T18

0

10

20

30

40

50

60

82.0

82.8

83.6

84.5

85.3

86.1

86.9

87.8

88.6

89.4

90.2

91.1

91.9

92.7

93.5

94.4

95.2

Mor

e

Value

Cou

nt

O2HI

Page 25: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 81

Graph 1.109 – T19 Composite Data

Table 1.20 – Statistical Measurements for T19MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 127.4882 63.9716 77.7867 130.6791 94.9565Standard Error 0.9313 0.5012 0.9665 0.5350 0.1717Median 126 64 76 131 95Mode 126 67 90 130 95StandardDeviation 13.5286 7.2801 14.0390 7.8439 2.4698Sample Variance 183.0225 52.9992 197.0924 61.5274 6.1000Kurtosis 0.7653 1.7221 -0.9687 3.5455 44.4628Skewness 0.4606 0.0675 0.0071 0.0725 -5.1227Range 78 55 58 72 29Minimum 93 40 46 100 71Maximum 171 95 104 172 100

0

20

40

60

80

100

120

140

160

180

200

5/19

/01

6/5/

01

6/22

/01

7/7/

01

7/24

/01

8/11

/01

9/13

/01

10/1

0/01

10/2

6/01

11/1

0/01

12/1

4/01

1/10

/02

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/02

2/19

/02

3/8/

02

3/23

/02

4/16

/02

5/18

/02

6/12

/02

7/4/

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7/24

/02

8/8/

02

8/30

/02

Date

Val

ue

FEEL

ACTIVE

APPETITE

RESPIT

SLEEP

SHORT

SIT

TREAT

PAINS

SYSHI

DIAHI

PULSEHI

WEIGHT

O2HI

Page 26: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 82

Graph 1.110 – Distribution of Systolic Readings for T19

Graph 1.111 – Distribution of Diastolic Readings for T19

0

10

20

30

40

50

60

93.0

98.6

104.

110

9.7

115.

312

0.9

126.

413

2.0

137.

614

3.1

148.

715

4.3

159.

916

5.4

Mor

e

Value

Cou

nt

SYSHI

0

10

20

30

40

50

60

70

40.0

43.9

47.9

51.8

55.7

59.6

63.6

67.5

71.4

75.4

79.3

83.2

87.1

91.1

Mor

e

Value

Cou

nt

DIAHI

Page 27: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 83

Graph 1.112 – Distribution of Pulse Readings for T19

Graph 1.113 – Distribution of Weight Readings for T19

0

5

10

15

20

25

30

46.0

50.1

54.3

58.4

62.6

66.7

70.9

75.0

79.1

83.3

87.4

91.6

95.7

99.9

Mor

e

Value

Cou

nt

PULSEHI

0

10

20

30

40

50

60

70

80

100.

010

5.1

110.

311

5.4

120.

612

5.7

130.

913

6.0

141.

114

6.3

151.

415

6.6

161.

716

6.9

Mor

e

Value

Cou

nt

WEIGHT

Page 28: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 84

Graph 1.114 – Distribution of O2 Readings for T19

0

20

40

60

80

100

120

71.0

73.1

75.1

77.2

79.3

81.4

83.4

85.5

87.6

89.6

91.7

93.8

95.9

97.9

Mor

e

Value

Cou

nt

O2HI

Page 29: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 85

Graph 1.115 – T20 Composite Data

Table 1.21 – Statistical Measurements for T20MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 132.5642 64.9522 78.0239 207.6179 92.2657Standard Error 0.5339 0.4105 0.3117 0.2703 0.1165Median 133 64 78 208 93Mode 136 62 78 211 93StandardDeviation 9.7723 7.5139 5.7048 4.9480 2.1314Sample Variance 95.4981 56.4588 32.5443 24.4823 4.5430Kurtosis 0.9705 3.0136 1.9504 2.6312 1.2303Skewness -0.1566 1.3766 -0.2206 -0.9831 -0.9813Range 63 46 48 36 12Minimum 97 51 48 183 84Maximum 160 97 96 219 96

0

50

100

150

200

250

4/28

/01

5/19

/01

6/12

/01

7/3/

01

7/25

/01

8/15

/01

9/6/

01

9/27

/01

10/1

8/01

11/8

/01

11/3

0/01

12/2

1/01

1/17

/02

2/7/

02

3/1/

02

3/21

/02

4/11

/02

5/3/

02

5/25

/02

6/19

/02

7/12

/02

8/2/

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8/23

/02

Date

Val

ue

FEEL

ACTIVE

APPETITE

RESPIT

SLEEP

SHORT

SIT

TREAT

PAINS

SYSHI

DIAHI

PULSEHI

WEIGHT

O2HI

NEW MED

INCREASE

TESTS

Page 30: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 86

Graph 1.116 – Distribution of Systolic Readings for T20

Graph 1.117 – Distribution of Diastolic Readings for T20

0

10

20

30

40

50

60

70

97.0

100.

510

4.010

7.511

1.011

4.511

8.012

1.512

5.012

8.513

2.013

5.513

9.014

2.514

6.014

9.515

3.015

6.5

Mor

e

Value

Cou

nt

SYSHI

0

10

20

30

40

50

60

51.0

53.6

56.1

58.7

61.2

63.8

66.3

68.9

71.4

74.0

76.6

79.1

81.7

84.2

86.8

89.3

91.9

94.4

Mor

e

Value

Cou

nt

DIAHI

Page 31: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 87

Graph 1.118 – Distribution of Pulse Readings for T20

Graph 1.119 – Distribution of Weight Readings for T20

0

10

20

30

40

50

60

51.0

53.6

56.1

58.7

61.2

63.8

66.3

68.9

71.4

74.0

76.6

79.1

81.7

84.2

86.8

89.3

91.9

94.4

Mor

e

Value

Cou

nt

DIAHI

0

10

20

30

40

50

60

70

80

183.

018

7.0

191.

019

5.0

199.

020

3.0

207.

021

1.0

215.

0M

ore

Value

Cou

nt

WEIGHT

Page 32: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 88

Graph 1.120 – Distribution of O2 Readings for T20

0

10

20

30

40

50

60

70

80

90

84.0

84.7

85.3

86.0

86.7

87.3

88.0

88.7

89.3

90.0

90.7

91.3

92.0

92.7

93.3

94.0

94.7

95.3

Mor

e

Value

Cou

nt

O2HI

Page 33: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 89

Graph 1.121 – T21 Composite Data

Table 1.22 – Statistical Measurements for T21MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 97.5204 62.6735 80.3878 141.3980 98.2653Standard Error 1.0929 0.7236 0.7487 0.2055 0.1573Median 97 62 81 141 98Mode 94 57 82 141 98StandardDeviation 10.8193 7.1634 7.4122 2.0344 1.5568Sample Variance 117.0563 51.3150 54.9409 4.1390 2.4237Kurtosis -0.6887 2.3407 6.9036 1.0485 54.9337Skewness -0.0067 1.0854 -1.4989 0.1544 -6.4454Range 48 41 58 12 15Minimum 75 50 42 135 85Maximum 123 91 100 147 100

0

20

40

60

80

100

120

140

160

8/1/

01

8/16

/01

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/01

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/01

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/01

10/1

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1/3/

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/02

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/02

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/02

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/02

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02

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/02

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/02

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/02

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/02

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Date

Val

ue

FEEL

ACTIVE

APPETITE

RESPIT

SLEEP

SHORT

SIT

TREAT

PAINS

SYSHI

DIAHI

PULSEHI

WEIGHT

O2HI

Page 34: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 90

Graph 1.122 – Distribution of Systolic Readings for T21

Graph 1.123 – Distribution of Diastolic Readings for T21

0

2

4

6

8

10

12

14

16

18

75.0 80.3 85.7 91.0 96.3 101.7 107.0 112.3 117.7 More

Value

Cou

nt

SYSHI

0

5

10

15

20

25

30

50.0 54.6 59.1 63.7 68.2 72.8 77.3 81.9 86.4 More

Value

Cou

nt

DIAHI

Page 35: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 91

Graph 1.124 – Distribution of Pulse Readings for T21

Graph 1.125 – Distribution of Weight Readings for T21

0

5

10

15

20

25

30

35

40

45

42.0 48.4 54.9 61.3 67.8 74.2 80.7 87.1 93.6 More

Value

Cou

nt

PULSEHI

0

5

10

15

20

25

30

35

40

135.0 136.3 137.7 139.0 140.3 141.7 143.0 144.3 145.7 More

Value

Cou

nt

WEIGHT

Page 36: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 92

Graph 1.126 – Distribution of O2 Readings for T21

0

10

20

30

40

50

60

85.0 86.7 88.3 90.0 91.7 93.3 95.0 96.7 98.3 More

Value

Cou

nt

O2HI

Page 37: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 93

Graph 1.127 – T22 Composite Data

Table 1.23 – Statistical Measurements for T22MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 122.9970 61.3161 79.1623 363.4740 97.1879Standard Error 0.7529 0.5254 0.6070 0.5056 0.0578Median 124 60 77 362 97Mode 127 57 72 354 97StandardDeviation 13.6568 9.5297 11.2737 9.4046 1.0751Sample Variance 186.5091 90.8144 127.0957 88.4471 1.1559Kurtosis -0.4643 1.4941 0.3630 -1.4011 14.7087Skewness -0.0676 0.8310 0.3818 0.1595 -1.7736Range 66 66 73 36 12Minimum 90 41 42 345 88Maximum 156 107 115 381 100

0

50

100

150

200

250

300

350

400

450

4/6/

01

4/28

/01

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/01

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/01

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/01

8/14

/01

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10/2

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/02

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/02

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/02

7/16

/02

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Date

Val

ueFEEL

ACTIVE

APPETITE

RESPIT

SLEEP

SHORT

SIT

TREAT

PAINS

SYSHI

DIAHI

PULSEHI

WEIGHT

O2HI

HOSPITAL

NEW MED

INCREASE

OFF

TESTS

Page 38: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 94

Graph 1.128 – Distribution of Systolic Readings for T22

Graph 1.129 – Distribution of Diastolic Readings for T22

0

5

10

15

20

25

30

35

40

45

90.0

93.7

97.3

101.

010

4.710

8.311

2.011

5.711

9.312

3.012

6.713

0.313

4.013

7.714

1.314

5.014

8.715

2.3

Mor

e

Value

Cou

nt

SYSHI

0

10

20

30

40

50

60

70

41.0

44.7

48.3

52.0

55.7

59.3

63.0

66.7

70.3

74.0

77.7

81.3

85.0

88.7

92.3

96.0

99.7

103.

3M

ore

Value

Cou

nt

DIAHI

Page 39: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 95

Graph 1.130 – Distribution of Pulse Readings for T22

Graph 1.131 – Distribution of Weight Readings for T22

0

10

20

30

40

50

60

70

42.0

50.1

58.2

66.3

74.4

82.6

90.7

98.8

106.

9M

ore

Value

Cou

nt

PULSEHI

0

5

10

15

20

25

30

35

40

345.

034

9.0

353.

035

7.0

361.

036

5.0

369.

037

3.0

377.

0M

ore

Value

Cou

nt

WEIGHT

Page 40: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 96

Graph 1.132 – Distribution of O2 Readings for T22

0

20

40

60

80

100

120

140

160

88.0

88.7

89.3

90.0

90.7

91.3

92.0

92.7

93.3

94.0

94.7

95.3

96.0

96.7

97.3

98.0

98.7

99.3

Mor

e

Value

Cou

nt

O2HI

Page 41: Graph 1.73 – T13 Composite Datantiaotiant2.ntia.doc.gov/top/docs/eval/pdf/206098009e3.pdf · Graph 1.73 – T13 Composite Data ... 1 1

© 2002 Docking Institute of Public Affairs page 97

Graph 1.133 – T23 Composite Data

Table 1.24 – Statistical Measurements for T23MEASUREMENT SYSHI DIAHI PULSEHI WEIGHT O2HIMean 118.4522 68.1565 98.3391 165.4474 93.7304Standard Error 0.5753 0.2685 0.5371 0.1485 0.0859Median 118 68 98 166 94Mode 119 67 101 166 94StandardDeviation 6.1690 2.8794 5.7596 1.5858 0.9207Sample Variance 38.0569 8.2911 33.1735 2.5149 0.8477Kurtosis -0.4333 -0.1275 0.2269 -0.3028 0.3282Skewness -0.0497 0.0560 0.3601 -0.3356 -0.3956Range 29 13 29 7 5Minimum 103 62 86 162 91Maximum 132 75 115 169 96

0

20

40

60

80

100

120

140

160

180

3/15

/02

3/22

/02

3/29

/02

4/5/

02

4/12

/02

4/19

/02

4/26

/02

5/3/

02

5/10

/02

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/02

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/02

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02

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/02

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/02

6/26

/02

7/3/

02

7/12

/02

7/19

/02

7/26

/02

8/2/

02

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Date

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ue

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PAINS

SYSHI

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O2HI

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Graph 1.134 – Distribution of Systolic Readings for T23

Graph 1.135 – Distribution of Diastolic Readings for T23

0

5

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103.0 105.9 108.8 111.7 114.6 117.5 120.4 123.3 126.2 129.1 More

Value

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62.0 63.3 64.6 65.9 67.2 68.5 69.8 71.1 72.4 73.7 More

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Graph 1.136 – Distribution of Pulse Readings for T23

Graph 1.137 – Distribution of Weight Readings for T23

0

5

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86.0 88.9 91.8 94.7 97.6 100.5 103.4 106.3 109.2 112.1 More

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162.0 162.7 163.4 164.1 164.8 165.5 166.2 166.9 167.6 168.3 More

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Graph 1.138 – Distribution of O2 Readings for T23

0

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91.0 91.5 92.0 92.5 93.0 93.5 94.0 94.5 95.0 95.5 More

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Section Two

Monitoring Costs

The distortions caused by the third party pay system in the healthcare

industry make it difficult to determine the true costs and benefits of different

avenues of treatment. In this section we lay out the costs that were incurred in

operating the HMS grant with twenty-three patients in the treatment group. The

vast majority of these individuals believe that the costs incurred were very

beneficial.1 However, the eligibility of these expenses from the perspective of the

third party payers is not assured.

In this study the equipment costs were the vital statistics monitoring

equipment in the patients’ homes and the computer equipment in the central

office. These fixed costs averaged $4,129 on a per patient basis over the

eighteen-month study period. The useful life of the equipment was not

determined, but it seems reasonable that the equipment would last about five

years. Again, we must stress that if the equipment is rented and reused then the

cost is likely to be reduced. However, if the patient purchases the equipment and

it is not reused, then the total cost is assigned to a single user. Of course, the

third option of an initial rental period followed by a purchase would produce yet

another cost for the equipment.

The other major costs associated with the HMS equipment are the labor

costs associated with the monitoring technicians and the network analyst. Labor

costs vary by the skill level associated with the individual and the job and by the

particular labor market location. Our study was located in an isolated labor

market with a large population of university students. It is quite likely that our

labor costs are less than those in more metropolitan communities. The project

used one full time equivalent monitoring technician. And, after the initial set-up

1 See the patient comments section of the exit interviews in Section 4.

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phase a quarter time network analyst was employed. Table 2.1 shows the

monthly costs associated with these individuals.

Table 2.1, Labor Costs per MonthClassification Total Positions Wages Benefits Total

Monitoring Technicians 1 FTE $1,686 $254 $1,940

Network Analyst .25 FTE $623 $160 $783

Total Labor Costs $2,309 $414 $2,723

There were no telecommunications costs for this project because the

telephone calls to transmit the vital statistics data to the central office were local

calls. However, some minor travel costs were associated with maintaining the

equipment in the patients’ homes. These travel costs averaged less than $70

per month.

In summary, the fixed costs per patient associated with the HMS of

COPD/CHF are the machine costs of $4,129. The variable costs per month are

$2,793 for twenty-three patients ($121 per patient). Table 2.2 shows the fixed

costs, variable costs, and total costs on a per patient basis assuming that the

patient uses the equipment for three years.

Table 2.2, Costs per PatientCosts Three Years One Year Per Month2

Fixed Costs $4,129 $4,129 $115

Variable Costs $4,372 $1,452 $121

Total Costs $8,501 $5,581 $236

In order for this approach to COPD/CHF treatment to be cost-benefit

efficient the benefits need only exceed either $8,501 in a three-year period or

2 Fixed costs of $115 per month are an accounting allocation. The cost of the equipmentis $4,129 per patient regardless of how long the equipment is used by the patient.

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$236 per month on a per patient basis. In the next chapter that examines

hospital costs and physician costs the results show that the average benefits that

arise from reduced costs in these areas exceed the cost of the HMS.

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Section ThreeAnalysis of the Home Monitoring Study Quantitative Data

Introduction

The analysis in this section focuses on two groups of patients, the

treatment group and the control group over two 17-month time periods, a pre-

study period and the study period. There are three variables of interest; hospital

costs, hospital visits and days, and doctor costs and visits. Although the sample

size is quite small the results indicate that treatment group patients during the

study period had lower costs and fewer and shorter visits when compared with

the pre-study period and with the control group.

Data

The data collected for this study represent three broad measurable

quantitative areas of impact: 1) Hospital Costs, 2) Hospital Visits and Hospital

Days, and 3) Doctor Costs and Visits. Within these three areas the data is

divided into those costs and visits related to COPD/CHF, and those costs and

visits associated with all medical conditions. Those costs/visits associated only

with the focus conditions are labeled in the data sets as “Targeted.”

Data was collected on both treatment and control group patients. The

patients were randomly assigned to either the treatment or control group from a

population of chronic patients. There were 17 patients in the control group and

24 patients in the treatment group.

The study period lasted 17 months. Data was collected for the study

period and for the 17 months prior to the study. This yields two time periods of

data for each set of costs/visits, the “Study Period” and “Pre-study Period.”

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Methodology

Due to the small sample size the most useful comparative tool between

the two groups is to compare averages. However, since these were rather small

groups there is a problem with outliers skewing the average. It was determined

that the most accurate picture would be provided comparing the averages of

those patients that actually incurred costs or visits. Some patients in each group

had no costs or visits. These zero values negatively skew the average.

Similarly, a very large cost for a single patient can exert a positive skew to the

average. Therefore, one table for hospital costs makes a further adjustment by

removing the largest value (patient cost) from each group before averaging.

There are at least three useful ways to use this quantitative data to

determine whether the study results of home monitoring were positive and

significant:

1. Compare the costs/visits of the study group vs. control group.

2. Compare the study period costs/visits vs. the pre-study costs/visits.

3. Compare the degree of change between the sets or groups when they

move in the same direction.

Results

Hospital Costs

In all comparisons the resulting hospital costs of the treatment group

display a positive study effect. Home monitoring reduces hospital costs (see

Tables 3.1 and 3.2 for data that inform the hospital costs analysis). During the

study period, the treatment group’s targeted costs were $3,096 less than (or 87%

of) the control group’s targeted costs. If the largest outlier data are removed from

both groups the difference climbs to $4,316. The treatment group’s total medical

costs were $10,338 less than (or 68% of) the control group’s total medical costs

during the study period.

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These study period results are buttressed by noting that during the pre-

study period the treatment group’s costs are significantly higher (246% higher for

targeted costs, and 140% higher for total costs) than the control group’s.

The study also shows positive results from a time-series perspective.

Targeted costs were $15,943 less (66%) and total costs were $5,336 less (81%)

when the 17 months of the study period are compared with the prior 17 months

(pre-study period). If the groups are adjusted by removing the highest values,

the targeted costs difference amounts to $9,890, while total costs equal $3,455.

The costs for the control group were actually much higher during the study period

compared to the pre-study period (161% higher for targeted costs and 165% for

total costs).

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Table 3.1 – Hospital CostsTreatment Group

Patient StudyPeriodTargetCosts StudyPeriodTotalCosts PreStudyTargetCosts PreStudyTotalCostsT01 $1,283 $3,677 $41T02 $6,877 $6,877 $7,672 $9,086T03 $674T04 $1,454 $367 $367T05 $2,323 $2,323 $7,135 $7,502T06 $1,868 $2,028 $1,234T07 $1,951 $1,951 $27,656 $27,656T08 $112,626 $158,475 $82,319 $82,319T09 $38,617 $38,617 $176,301 $176,491T10 $5,039 $5,039T11 $10,833 $13,528 $10,145 $10,145T12T13 $7,614 $7,614T14 $4,396T15 $62,721 $64,735 $495 $2,298T16 $13,452 $13,452 $2,751 $2,955T17 $9,260 $1,111T18 $138,469 $138,469T19 $5,240 $17,198 $10,448 $11,065T21 $2,083 $5,345T22 $11,032 $12,309 $22,463 $22,835DT1 $41,039 $41,039DT2 $42,938 $557 $557

Avg. by Entry $21,501 $22,450 $37,444 $27,786

Avg. of Group $13,438 $18,708 $20,282 $20,840

Adjusted Avg. $13,993 $14,526 $23,883 $17,981

Control GroupC01 $47,265 $85,848 $6,176 $6,176C02 $34,015 $34,015 $26,362 $28,965C03 $27,439 $32,421 $2,140 $10,326C04 $13,591 $8,439 $14,771C05 $62,884 $62,884 $28,838 $28,898C06 $15,347 $14,344 $49,148C07 $2,693 $6,269 $32,520 $55,149C08 $72 $38,377 $28,747 $30,581C09C10 $12,617 $13,728C11 $5,583C12 $43,213 $119,333 $13,231 $18,323C13 $2,330 $956C14 $26,402 $26,515 $2,096 $2,770C15 $320 $320C16 $1,623 $2,097 $24,851 $24,851CD1 $363 $14,416 $12,757 $12,757

Avg. by Entry $24,597 $32,788 $15,246 $19,848

Avg. of Group $14,469 $27,002 $12,555 $17,513

Adjusted Avg. $18,309 $24,264 $12,923 $16,171

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Table 3.2 – Hospital Cost ComparisonsHospital Costs - Study Period

Treatment Group Control Group Difference % Treatment/Control

Target Costs $13,993 $18,309 ($4,316) 76%

Total Costs $14,526 $24,264 ($9,738) 60%

Hospital Costs - Pre Study Period

Treatment Group Control Group Difference % Treatment/Control

Target Costs $23,883 $12,923 $10,960 185%

Total Costs $17,981 $16,171 $1,810 111%

Hospital Costs - Treatment Group

Study Period Pre Study Period Difference % Study/PreStudy

Target Costs $13,993 $23,883 ($9,890) 59%

Total Costs $14,526 $17,981 ($3,455) 81%

Hospital Costs - Control Group

Study Period Pre Study Period Difference % Study/PreStudy

Target Costs $18,309 $12,923 $5,386 142%

Total Costs $24,264 $16,171 $8,093 150%

Table 3.2 compares the adjusted average hospital costs of those subjects

who incurred costs. The average is adjusted by removing the costs of the

subject who incurred the highest costs. The removal of this outlier provides a

more accurate indication of average costs.

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Hospital Visits and Days

The measured effects of home monitoring were predominately positive as

measured by hospital visits and days in the hospital (see Table 3.3). On

average, for those needing hospitalization related to COPD/CHF, the typical

treatment patient had one less hospital visit, and spent four fewer days in the

hospital than the average control group patient. The average treatment group

patient had one less visit and spent nine fewer days in the hospital than the

average control group patient when the comparison is total (all) medical

problems.

During the pre-study period the treatment group had an equal number of

hospital visits and spent two more days on average for targeted problems than

the control group. Additionally, the treatment group had two more visits and two

more hospital days than the control group for all medical reasons during the pre-

study period. This may bolster the implied benefits of the treatment group having

lower visits/days during the study period.

The treatment group, on average, visited the hospital the same number of

times related to target problems during home monitoring study period as during

the prior 17 months. However, they spent four less days in the hospital during

the study period. Treatment group subjects visited the hospital for all (“Total”)

reasons, on average, one more time during home monitoring study period than in

the preceding period. On average they spent the same number of days in the

hospital during both periods.

The control group exhibited reversed patterns compared to the study

groups’ patterns. For the control group the study period visits and days were

higher than in the pre-study period for targeted problems, while all (“Total”)

visits/days were higher during the study period.

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Although the treatment group worsened in one of four quantifiable

measures from the pre-study period to the study period and remained constant in

two others, the control group worsened in three of four measures and remained

constant in only the last. Thus, a comparison of the treatment group with the

control group over time shows that the treatment group fared better than the

control group. The control group showed greater use of hospital treatment than

the treatment group.

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Table 3.3 – Hospital Visits/Days

Patient StudyTarget StudyTotal PreStudyTargetPreStudy

Total

Days Visits Days Visits Days Visits Days VisitsT01 1 1 1 3 1 1T02 1 3 1 3 2 5 3 4T03 1 1T04 1 1 1 1 1 1T05 1 1 1 1 1 4 3 6T06 6 7 8 9 1 4T07 2 2 2 2 4 21 4 21T08 5 25 14 74 6 30 6 30T09 3 4 3 4 10 51 11 52T10 8 9 8 9T11 2 9 4 11 2 8 2 8T12T13 1 6 1 6T14 3 3T15 4 18 5 19 1 1 1 3T16 2 8 2 8 3 3 4 4T17 2 5 1 1T18T19 3 3 7 12 1 8 1 9T20 7 29 7 29T21 5 6 7 10T22 2 4 3 5 4 12 5 13TD1 3 31 3 31TD2 2 14 1 1 1 1Avg. by Entry 3 9 4 11 3 13 3 11Avg. of Group 2 5 3 9 2 7 3 8

Control GroupC01 6 32 12 55 2 4 2 4C02 1 12 1 12 3 14 4 16C03 1 3 4 6 1 1 6 7C04 6 20 1 6 3 14C05 4 43 4 43 6 22 7 23C06 2 10 1 9 5 19C07 2 2 6 6 2 15 5 28C08 1 1 3 22 4 19 7 22C09C10 4 12 7 15C11 6 6C12 12 19 13 52 7 10 12 16C13 2 2 1 1C14 8 19 9 20 2 2 3 3C15 1 1 1 1C16 1 1 2 3 12 26 17 26CD1 1 1 5 19 2 7 2 7Avg. by Entry 4 13 5 20 3 11 5 13Avg. of Group 2 8 4 16 3 9 5 12

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Doctor Costs and Visits

The benefits of home monitoring as measured by doctor costs and visits

are generally positive (see Table 3.4). During monitoring, the average treatment

group patient spent slightly more ($56) on targeted problem related doctor costs

and visited their doctor two more times than the control patient. However, they

spent $1,152 less than the unmonitored control patient and visited the doctor

three fewer times related to total health problems during that same period.

In the 17 months prior to home monitoring the treatment group had

already established a lower average level of doctor costs and visits than control

group subjects. They spent $130 less (84%) and had 4 fewer visits during the

pre-study period related to the targeted problems. They spent $215 less (78%)

and had 5 fewer visits related to all medical conditions. This may indicate a

“predisposition” among the treatment group for less doctoring than the control

group.

However, when the treatment group is compared over the two time

periods the treatment group shows positive study effects again. For those

targeted health problems, the treatment group’s average costs dropped $129

(15%) and had one fewer doctor visits during the study period compared to the

pre-study period. For total costs they spent $87 less (11%) and had one less

doctor visit.

The control group’s targeted doctor costs and visits dropped more than

the treatment group between periods. The control group’s targeted doctor costs

dropped $313 (38%), while the number of doctor visits decreased by seven.

These results conflict with the doctor costs/visit benefit claims reported for the

treatment group. Also, note that total doctor costs and visits for the control group

increased by $132 (13%), while visits decreased by three from the pre-study

period to the study period. These results seem to weaken the claim of positive

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results from using the HMS with COPD/CHF patients. However, it is just as likely

that these results come from the small sample size associated with the current

study. Further study with larger sample sizes is needed.

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Table 3.4 – Doctor Costs and VisitsPatients Target Study Period Total Study Period Target PreStudy Period Total PreStudy Period

Dollars Visits Dollars Visits Dollars Visits Dollars Visits

Treatment GroupT01 $210 4 $465 6 $143 3 $279 7T02 $530 6 $530 6 $725 10 $725 10T03 $180 3 $240 4 $145 2 $371 8T04 $178 4 $513 8 $170 3 $225 3T05 $188 3 $188 3 $355 5 $355 5T06 $250 4 $250 4 $115 2 $115 2T07 $30 1 $138 4 $580 6 $1,181 14T08 $770 7 $770 7 $2,755 23 $2,805 24T09 $715 13 $715 13 $3,005 25 $3,005 25T10 $460 8 $518 9 $115 2 $131 4T11 $603 5 $1,068 9 $1,125 13 $1,125 13T12 $215 5 $283 7 $913 13 $1,834 19T13 $500 7 $500 7 $170 4 $205 5T14 $120 2 $520 9 $250 5 $250 6T15 $1,910 17 $1,910 17 $295 5 $295 5T16 $935 13 $935 13 $260 5 $260 5T17 $340 6 $340 6 $75 2 $550 7T18 $3,060 34 $3,060 34 $510 7 $799 14T19 $0 0 $200 1 $235 5 $235 5T20 $510 7 $510 7 $2,273 20 $2,273 20T21 $120 2 $120 2 $150 3 $150 3T22 $418 7 $418 7 $1,375 19 $1,375 19T23 $220 4 $1,010 10 $875 13 $955 16TD1 $1,470 16 $1,470 16 $320 7 $336 8TD2 $60 1 $1,280 9 $285 6 $285 6Avg. of Entries $583 7 $718 9 $689 8 $805 10Avg. of Group $560 7 $718 9 $689 8 $805 10

Control GroupC01 $840 8 $1,620 17 $225 3 $225 3C02 $1,625 12 $1,625 12 $1,443 18 $1,958 23C03 $210 3 $510 5 $193 4 $193 4C04 $240 4 $1,404 7 $250 5 $963 13C05 $2,300 20 $3,818 37 $2,315 30 $2,315 30C06 $30 1 $310 6 $1,125 14 $1,133 15C07 $200 3 $870 12 $573 8 $607 11C08 $120 2 $1,115 9 $1,755 20 $1,755 20C09 $40 1 $160 3 $200 4 $200 4C10 $300 5 $720 13 $1,175 19 $1,698 23C11 $190 2 $1,045 10 $315 5 $323 5C12 $250 4 $3,418 38 $1,295 23 $1,828 39C13 $0 0 $40 1 $468 8 $468 8C14 $1,230 10 $1,455 15 $355 8 $355 8C15 $0 0 $204 3 $615 8 $615 8C16 $0 0 $85 2 $595 14 $1,520 17CD1 $1,020 14 $1,191 20 $1,020 14 $1,191 20Avg. of Entries $614 6 $1,152 12 $819 12 $1,020 15Avg. of Group $506 5 $1,152 12 $819 12 $1,020 15

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Section Four

Patient and Staff Surveys

Introduction

This section of the report describes the methodology and results of

telephone surveying of treatment group and control group members, and of

personal interviews with treatment group members and Home Monitoring System

staff members.

Telephone Survey Methodology

During the month of September 2001, the Docking Institute’s University

Center for Survey Research interviewed 24 Home Monitoring System (HMS)

users (also referred to as the “treatment group”) and 15 traditional health care

users (the “control group”) about the health care they receive. A follow-up survey

was conducted during the month of July 2002 with 22 HMS users and 12

traditional health care users3. The surveys were conducted using state of the art

phone survey methodology with specially selected interviewers.

Prior to each survey period, a letter was mailed to each control group

member and treatment group member asking for his or her participation in the

research project (see Section 4: Appendix I for sample copy of the letter).

Telephone Survey Instruments

The survey instrument used for the HMS users contained 10 survey items,

while the survey instrument for the traditional care users contained 8 survey

3 Two members of the treatment group and one member of the control group passed away during the courseof the project. One additional member of the control group did not wish to participate in the second round oftelephone interviews.

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items. The Docking Institute constructed survey items to assess patient attitudes

toward and experiences with the HMS. In addition, items were constructed to

compare the treatment and control groups on self-health assessment and

satisfaction with health care services.

Personal Interviews

In addition to the phone surveys, Docking researchers personally

interviewed many of the members of the treatment group and HMS staff.

Personal interviewing took place at various times during the study period,

including an end-of-project reception for all participants held September 20,

2002.

Report of Findings

The findings reported here are from the telephone surveys and personal

interviews. The findings are categorized under the following heading areas:

Satisfaction with Medical Care Received, Satisfaction with the Home Monitoring

System, Comfort Level, Component Ease of Use, Staff Responsiveness and

Willingness to Help, and Ownership of Health.

Overall Satisfaction with Medical Care

Home Monitoring System users and traditional care users were asked to

indicate how satisfied they were with the overall medical care they were

receiving. Response options ranged from "Very Satisfied," to "Somewhat

Satisfied," to "Somewhat Unsatisfied," to Very Unsatisfied."

As seen in Figure 4.1 (next page), most of the individuals in the treatment

group and in the control group were “very satisfied” with the care they were

receiving. The blue sections of the stacked columns suggest that about 75% of

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the HMS users considered themselves “very satisfied” with their overall health

care during the first survey period in 2001, while 80% of the traditional care users

considered themselves “very satisfied” with their overall health care during the

same survey period.

Generally, members of the treatment group were somewhat more likely to

indicate that they were “very satisfied” with the care received than the members

of the control group. In addition, treatment group members reporting that they

were “very satisfied” increased from about 75% in 2001 to over 90% in 2002,

while the opposite trend occurred for the control group.

Figure 4.1: Satisfaction with Overall Care (Treatment and Control Groups)

During phone interviews, members from both groups volunteered

responses suggesting overall satisfaction with their medical care. For example,

during a phone interview, a male control group member said,

0%

20%

40%

60%

80%

100%

2001 (N=24) 2002 (N=22) 2001 (N=15) 2002 (N=12)

Treatment Group Control Group

Per

cent

Very Unsatisfied

Somewhat Unsatisfied

Somewhat Satisfied

Very Satisfied

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“I am very happy with the care that I am receiving since Imoved up to Hays. My doctor is top notch and so are thenurses. They really know what they are doing.”

Treatment group members provided similar sentiments about the overall

medical care. One female said during an in-person interview:

“I feel really lucky to have such good care, especially in atown the size of Hays. I have lived in bigger cities, but did nothave as good of [medical] care as we have here.”

Overall Satisfaction with Home Monitoring System

Treatment group members were asked about their satisfaction with the

Home Monitoring System, and were provided with response options ranging from

“Very Satisfied” to “Very Unsatisfied.” Figure 4.2 shows that almost all of the

treatment group members were “very satisfied” or “somewhat satisfied” with the

HMS.

Figure 4.2: Satisfaction with HMS (Treatment Group Only)

0

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60

80

100

Very Satisfied SomewhatSatisfied

SomewhatUnsatisfied

VeryUnsatisfied

Per

cent

Treatment 2001 (N=24)

Treatment 2002 (N=22)

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In addition, satisfaction with the HMS increased with time as slightly more

than 60% were “very satisfied” at the beginning of the project, but about 75%

indicated that they were “very satisfied” with the system during the follow-up

phone interview.

During in-person interviews, treatment group members also suggested

overall satisfaction with the system. A sampling of comments includes:

From a male participant – “While it has a few bugs, it could bedeveloped into a winning thing.”

From a female participant – “I really like it, and I will miss itwhen it is gone.”

From a male participant – “I don’t just like using it, I REALLYlike using it!”

From a female participant – “I feel very fortunate to have beenselected for this study. Having the unit in my home has beenvery comforting. I wish that other older members of thecommunity could have one in their homes too. I think it couldpotentially save lives, and certainly gives me a sense ofcomfort to know that my medical condition is being monitoreddaily.”

HMS staff members also suggested satisfaction with the system on the

part of patients. One staff member said,

“We could see that most of the patients really enjoyed havingthe systems in their homes, and knowing what their vital signswere on a daily basis.”

Another staff member added,

“We have two patients that still have the equipment in theirhomes and don’t want to give it up. That should tell yousomething! We had a lot of disappointed patients when theywere told that we were picking up the equipment. It makesthem feel better knowing their vital signs are being watched.”

Overall Comfort Level with Home Monitoring System

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Treatment group members were asked to indicate their overall comfort

level with the system. Response options ranged from "Very Comfortable" to

"Somewhat Comfortable" to "Somewhat Uncomfortable" to "Very Uncomfortable."

Figure 4.3 shows that most users were "very comfortable" with using the system,

and that none of the users were "uncomfortable" at all with using the system.

Importantly, comfort levels seemed to increase with time, as more members of

the treatment group indicated that they were “very comfortable” in 2002 than in

2001.

Figure 4.3: Overall Comfort Level (Treatment Group Only)

During in-person interviews, HMS users and staff members also

suggested that treatment group members were comfortable with the system.

Comments from users included:

From a male participant – “They really explained how to usethe equipment, and it was really simple.”

From a male participant – “I really liked using the equipment.It was no problem at all once I got used to it.

0

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60

80

100

VeryComfortable

SomewhatComfortable

SomewhatUncomfortable

VeryUncomfortable

Per

cent

Treatment 2001 (N=24)

Treatment 2002 (N=22)

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HMS staff members commented:

“The equipment was fairly simple to explain to the patients.They picked up on how to use the equipment rather quicklyand they seemed comfortable with it.”

“Most of the equipment didn’t require much attention, andmost problem could be resolved over the phone.”

“I was surprised at first at how well the patients did with themachines. Some of them have personal computers and werecomfortable with the technology, generally.”

In addition, treatment group members were asked if they recommend the

system to other family members and/or friends. At the end of the study, almost

all said that they would recommend the HMS to others (see Figure 4.4).

Figure 4.4: Recommend System to Others (Treatment Group Only)

Yes (N = 21)95%

No (N = 1)5%

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During in-person interviews, treatment group members also recommended

the HMS to other people with similar health conditions. A sample of comments

include:

From a female participant – “I wish that other older membersof the community could have one in their homes too.”

From a female participant – “I know a lady at my church whocould really use a one.”

From a female participant – “Yes, it is really nice to have themonitor and to have the calls from Kay and Sarah. I thinkother people would like to have the monitor in their homes ifthey could. I think that would be a good idea.”

From a male participant – “It’s really great. I feel much betterhaving it there. I recommend one for everyone that is in thesame kind of condition as me. It is really nice to be able tocheck yourself out during the day without having to run to thedoctor every time you are feeling a little run down.”

Component Ease-of-Use

HMS users were also asked to indicate how easy or difficult they felt that

the various components of the HMS system were to use. The main components

include a blood pressure cuff, an oximetry device, a weight scale, and a

spirometry device. Each component was read, and respondents were asked to

indicate if the component was "Very Easy" to use, "Somewhat Easy" to use,

"Somewhat Difficult" to use, or "Very Difficult" to use.

Figures 4.5, 4.6, and 4.7 (beginning on next page) show that most users

found all of the components "very easy" to use. All of the respondents indicated

that the weight scale was “very easy” to use, and those responses are not shown

in a figure.

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Figure 4.5: Component Ease of Use -- Blood Pressure Cuff (TreatmentGroup Only)

Figure 4.6: Component Ease of Use -- Oximetry Device (Treatment GroupOnly)

0

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Very Easy Somewhat Easy SomewhatDifficult

Very Difficult

Per

cent

Treatment 2001 (N=24)

Treatment 2002 (N=22)

0

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60

80

100

Very Easy Somewhat Easy SomewhatDifficult

Very Difficult

Per

cent

Treatment 2001 (N=24)

Treatment 2002 (N=22)

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Figure 4.7: Component Ease of Use -- Spirometry Device (Treatment GroupOnly)

While most members of the treatment group found the majority of the

components “very easy to use,” the spirometry device was the most problematic.

While the health conditions of some members of the treatment group did not

warrant the use of the spirometry device, the low number of users during the

initial phone survey (see Treatment 2002 (N=5) in Figure 4.7) is due primarily to

the spirometry device not working properly during that time frame.

During in-person interviews, comments like “the spirometry device just

didn’t want to work” were common. A male commented that it “broke so many

times, but the staff were really fast at fixing it.” A female said, “I do not

understand what the spirometry readings mean and they seem to change all the

time,” suggesting either a misunderstanding on the part of the patient or a

defective component.

0

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40

60

80

100

Very Easy Somewhat Easy SomewhatDifficult

Very Difficult

Per

cent

Treatment 2001 (N=5)

Treatment 2002 (N=18)

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Concerning the blood pressure cuff, two participates suggested that it was

“somewhat difficult” to use. A male said the he had to “lean up against the wall to

put it on himself,” suggesting that either additional user training and/or self-

standing cuff might be in order for such a patient. Another male said, “I don’t

think it works right. It always reads like my blood pressure is about to explode.”

HMS staff members also commented on the equipment. One member

reported, “this system’s weight scale seemed to work better than some of the

other units we looked at. Plus, [the manufacturer] supplied larger and smaller

size blood pressure cuffs for different sized patients.” However, another staff

member said, “I think the support system from the manufacturer was very poor.

When we sent them equipment that was defective, it took forever to get it back.”

Staff Responsiveness and Willingness to Help

To assess how the patients perceived the responsiveness and helpfulness

of medical staff members, a number of questions were asked to address these

issues. These included how fast phone calls were returned to patients, overall

experience with HMS staff members, and whether traditional care users felt they

could “see a provider right away” if needed.

Members of the treatment group and the control group were asked to

indicated how long it usually took for a telephone call to be returned from medical

staff members when requested. Response options included “within the same

hour," "within the same day," "within the next day," "within the same week," and

"longer than a week."

Figure 4.8 (next page), suggests that most respondents from both groups

find that phone calls are returned very quickly from medical staff members. The

blue sections of the stacked columns suggest that about 55% of the HMS users

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reported their phone calls returned within the same hour, while 25% of the

traditional care users reported the same during the same survey period.

At least 80% of the members of both groups (and during both survey

periods) suggested that their phone calls were returned during the same day,

while none of the participants from either group indicated waiting for a returned

call longer than one day. This level of “customer service” might contribute to the

high level of overall satisfaction presented in Figure 4.1. Additionally, the quicker

response from HMS staff members suggests beneficial consequences for having

nursing staff members dedicated to servicing telephone inquiries.

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Figure 4.8: Phone Calls Returned (Treatment and Control Groups)

Many members of the treatment group volunteered open-ended

responses to this survey question. Most suggested that contact from HMS staff

members was consistent, comforting, and proactive. The comment “Kay and

Sarah call us everyday to see how we are doing, so we don’t need to call them"

or something similar was common. In addition, during in-person interviews

phrases like “if they didn’t call us, we would call them” and “if I didn’t get a call in

the morning, I would call [Sarah or Kay] to make sure she was alright” were

common. These responses suggest that treatment group members enjoyed and

became accustomed to the daily contact afforded them by the project. During

personal interviews, HMS staff members suggest the same:

“I think we had a very good support system for the patients.They knew that they could call us and we could talk themthrough almost any problem. Most [of the patients] reallyseemed to love talking to us. They were not only our patientsbut became our friends.”

“When one of our first patients passed away during theproject, Sarah and I went to the funeral. The family told us

0%

20%

40%

60%

80%

100%

2001 (N=24) 2002 (N=22) 2001 (N=15) 2002 (N=12)

Treatment Group Control Group

Per

cent

The same week

The next day

The same day

The same hour

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that he enjoyed participating in the program and felt hiscontribution was very important. His wife also told us that helooked forward to his daily calls from his “girlfriends.” Wemade some good friends here.”

To further assess the treatment group’s opinions about the

responsiveness of HMS staff members, HMS users were asked to indicate how

willing HMS staff members were to assist patients. Response options ranged

from "when you call, you feel that staff members are very willing to assist you,"

". . . somewhat willing to assist you," ". . somewhat unwilling to assist you," to ". .

.very unwilling to assist you." Figure 4.9 shows that most of the treatment group

members indicate that they feel that staff members are "very willing" to assist

them.

Figure 4.9: Experience with HMS Staff (Treatment Group Only)

Through personal interviews, the same theme emerged. One female

treatment group member said:

“They would do anything to help us. No matter when wecalled, they were always friendly and helpful. I know that I

0

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100

Very Willing toassist

SomewhatWilling to assist

SomewhatUnwilling to

assist

Very Unwilling toassist

Per

cent

Treatment 2001 (N=24)

Treatment 2002 (N=22)

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would not have wanted to continue to be part of the programwithout Kay and Sarah on the other end of the phone.”

Another added:

“Not only were they always helpful on the phone, but one ofthem would come out to the house to fix a problem at the dropof a hat. Dennis made a trip out to my house many times tofix something or other, and he was very nice too.”

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Concerning the responsiveness and helpfulness of traditional care

provider staff, control group members were asked during the telephone surveys if

they felt they were "able to see someone right away or at least within the next

hour," “…the same day,” “…the next day,” or “…the same week.” Figure 4.10,

shows that most of the members of the control group felt that they are able to see

their provider quickly.

Figure 4.10: See Provider Right Away (Control Group Only)

These finding suggest that traditional care providers in the Hays area are

very responsive to their patients, and this suggestion is supported by the data

provided in Figure 4.11 (next page). It is not known at this time, however, if the

HMS could have reduced the need for some control group members to visit their

care providers. Data from treatment group member interviews suggest that the

HMS did provided a level of patient confidence:

From a male participant – “I have a nurse that visits me dailyto help out. She looks at the daily information in the morningto see how I am doing. I think this is really smart!”

0

20

40

60

80

100

The same hour The same day The next day The same week

Per

cent

Control 2001 (N=15)

Control 2002 (N=12)

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From a female participant – “I have a hard time getting todoctor’s office sometimes because I don’t drive. I like that theinformation is sent in every day.”

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Figure 4.11: Satisfaction with Doctor’s Appointments (Control Group Only)

Figure 4.11 suggests that control group members are generally very

satisfied with their appointments. This supports the finding presented about

overall care in Figure 4.1. A few control group members voluntarily suggested

that, while they “really like Dr. X4” or are “very satisfied with the care received

from Dr. Y2” they desired to “not go in for so many appointments because it was

often very hard to get in.”

4 For purposes of anonymity, physician names were not included.

0

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Very Satisfied SomewhatSatisfied

SomewhatUnsatisfied

Very Unsatisfied

Per

cent

Control 2001 (N=15)

Control 2002 (N=12)

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Ownership of Health

An unplanned outcome of this research project was the discovery that

treatment group members generally felt that the HMS gave them a strong sense

of control over their medical care. Many volunteered responses during the

structured telephone interviews that indicated that the HMS provided a feeling of

security. These comments illustrate this point:

From a female participant – “It could be a real life-saver topeople. I know that I worry less now that the machine istaking my vital signs every day.

From a female participant – “I like knowing that they [the HMSstaff] are looking out for me. I know that if the monitor tellsthem that something is wrong, they will give me a call to checkup on me.”

From a male participant – “Sometimes when I will wake up inthe morning and know that something isn’t right, I know thatthe machine will send the information to the girls. And whenthey call, we will talk about it. If they think it is seriousenough, they will talk to a doctor about it. I really like knowingthey are there.”

From a male participant – “I was in the hospital a month agobecause of the home monitoring system. It was recording thatmy heartbeat was too fast. I found out later that it was an‘arterial flutter’ or something like that. If it wouldn’t have beenfor the system, I don’t know what would have happened. Iprobably wouldn’t be here talking to you!”

During in-person interviews some treatment group members

even suggested that the HMS provided them with regular access to

health care, heretofore unavailable to them. Examples include:

From a female participant – “I live a bit of a drive away fromHays, and it is often hard for me to get into town. You see, Idon’t drive anymore, and I don’t want to be a bother to[daughter’s name]. She lives in [town name] and has her ownfamily, and is very busy with her own children. So, when Iwas selected to be part of this study, I was glad. Now[physician’s name] can get my information without me having

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to go in. And when Kay or Sarah call, I feel like a realpatient.”

From a male participant – “I still get around pretty good, but Iknow this could really help some other people. I think thatlinking the doctor and older people in smaller towns is a goodidea. I know that sometimes is difficult enough for me tomake it in [to an appointment] sometimes. I don’t know howsome do it. The Home Monitoring System just might be theway to link people up with their doctors.”

Finally, at the September 20, 2002 reception, quite a few (about

seven) members of the treatment group mentioned that being part of

the HMS study gave them a new appreciation for their health care, and

that they could take a more active role in managing their own health

care. For example:

From a male participant – “One thing I noticed was that afterthe machine would take my readings, I would get out and takea walk if the weather was good. I would usually hang aroundthe house more, but since I saw my readings everyday, Ithought I should try to improve them.”

From a male participant – “Me too. Plus I want to see if Sarahwould notice if my readings changed!”

From a male participant – “Plus [wife’s name] wouldn’t let meeat so much. [She would say] ‘Kay and Sarah will know!’”

From a female participant – “I also found myself watchingwhat I eat a bit more. And getting out more. I felt that Ishould get out of the house more too. I would check the unitto make sure that I was doing OK before going out. Beforebeing part of this project, I would usually feel too nervousabout going out, even to the store. But now I feel that I shouldget out more, and that I can.”

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Conclusion

From analysis of survey results and the personal interview, it is concluded

that members of both the control group and treatment group are satisfied with the

medical care that they receive. However, while both groups showed high levels

of satisfaction with their overall health care, the treatment group’s satisfaction

increased over the study period, and the control group’s satisfaction declined. In

addition, the Home Monitoring System finds overwhelming support from users.

The system seems to be very easy to use for most patients, and the HMS staff is

very responsive (and proactive) when addressing patient concerns.

An additional important finding of this research project is that treatment

group members enjoyed and benefited from the daily personal contact with HMS

staff members. While it is beyond the scope of the current research to exam this

further, it would seem that the personal daily telephone contacts and periodic

personal visits afforded the treatment group with needed social interaction and

stimulation.

Another important finding of this research project was the strong sense of

health ownership that the HMS provided to treatment group members. This was

not accounted for at the design stage of this research project, but during the

telephone surveys and in-person interviews, many treatment group members

expressed a sense that the HMS instilled in them feelings of security,

independence, and health ownership.

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Appendix I: HMS Letter

September 6, 2001

Dear Hays Medical Center Home Monitoring participant:

Each person receiving this letter is involved with the Home Monitoring Grant atHays Medical Center. Some of you have equipment in your homes and arecalled daily by either Sarah or Kay; others have no equipment but have agreed tobe called about your progress from time to time. It is very important for us tounderstand your satisfaction with Hays Medical Center, your doctor, and theHome Monitoring Grant project. The Docking Institute of Public Affairs is performing the research survey at FortHays State University in cooperation with Hays Medical Center. Your assistancein this study is very important. In order for us to make accurate assessmentsabout the care that we provide, we ask you to participate in this research project. Docking Institute interviewers will telephone you in about a week. The surveyshould last approximately three minutes, and you will be asked questionsregarding Hays Medical Center and the Home Monitoring System if you have onein your home. Please be assured of complete confidentiality. Your name will not appearanywhere on the survey, and once your survey is complete your phone numberwill be removed from the list of interviewees. The Docking Institute will collectand analyze the data, and deliver a report to HMC. Neither Hays Medical Centernor your doctor will see the individual results of the survey. When the study iscomplete, the report will be made available on the Docking Institute’s web site(www.fhsu.edu/docking). If you have any questions about this survey, please call Mike Walker at (785)628-5563 or Dr. Joe Aistrup at (785) 628-4189 at the Docking Institute. Thankyou for your assistance in this important study. Kay and Sarah Hays Medical Center Home Monitoring Grant Project

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Appendix II: Home Monitoring System User Survey Hello, my name is (YOUR FIRST NAME). I am calling from Fort Hays StateUniversity on behalf of the Hays Medical Center to ask you a few questions aboutyour satisfaction with your home-monitoring system. May I ask you a fewquestions? My first question deals with your satisfaction with the OVERALL medical care youare receiving. Do you feel that you are Very Satisfied, Somewhat Satisfied,Somewhat Unsatisfied, or Very Unsatisfied with your overall care? [Q1] 1 VERY SATISFIED 2 SOMEWHAT SATISFIED 3 SOMEWHAT UNSATISFIED 4 VERY UNSATISFIED 8 Don’t Know 9 No Answer Now, turning to your home-monitoring system specifically, are you Very Satisfied,Somewhat Satisfied, Somewhat Unsatisfied, or Very Unsatisfied with your home-monitoring system? [Q2] 1 VERY SATISFIED 2 SOMEWHAT SATISFIED 3 SOMEWHAT UNSATISFIED 4 VERY UNSATISFIED 8 Don’t Know 9 No Answer I understand that there are four basic parts to the home-monitoring system: theblood pressure cuff, the oximetry device, the weight scale, and the spirometrydevice. I will read each component again and ask you if it is Very Easy,Somewhat Easy, Somewhat Difficult, or Very Difficult to use? [Q3a] the blood pressure cuff 1 VERY EASY 2 SOMEWHAT EASY 3 SOMEWHAT DIFFICULT 4 VERY DIFFICULT 8 Don’t Know 9 No Answer

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[Q3b] the oximetry device [the cylinder that you put your finger into] 1 VERY EASY 2 SOMEWHAT EASY 3 SOMEWHAT DIFFICULT 4 VERY DIFFICULT 8 Don’t Know 9 No Answer [Q3c] the weight scale 1 VERY EASY 2 SOMEWHAT EASY 3 SOMEWHAT DIFFICULT 4 VERY DIFFICULT 8 Don’t Know 9 No Answer [Q3d] the spirometry device [the tube that you blow into] 1 VERY EASY 2 SOMEWHAT EASY 3 SOMEWHAT DIFFICULT 4 VERY DIFFICULT 8 Don’t Know 9 No Answer Thinking about your OVERALL COMFORT LEVEL with using your home-monitoring system, are you Very Comfortable, Somewhat Comfortable,Somewhat Uncomfortable, or Very Uncomfortable, with using the system? [Q4] 1 VERY COMFORTABLE 2 SOMEWHAT COMFORTABLE 3 SOMEWHAT UNCOMFORTABLE 4 VERY UNCOMFORTABLE 8 Don’t Know 9 No Answer When you need to reach someone to help you with the system, are you are ableto SPEAK with someone RIGHT AWAY or at least within a few minutes? [Q5a] 1 YES 2 NO 8 Don’t Know 9 No Answer

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Is your telephone call returned within: [Q5b] [READ THE RESPONSES] 1 the same hour? 2 the same day? 3 the next day? 4 the same week? 5 longer than a week? 8 Don’t Know 9 No Answer Thinking about when you speak with a staff member about the system, which ofthe following statements best describes your experience: [Q6] 1 when you call, you feel that the staff members are very willing to assistyou. 2 the staff members are somewhat willing to assist you. 3 the staff members are somewhat unwilling to assist you. 4 the staff members are very unwilling to assist you. 8 Don’t Know 9 No Answer Would you recommend a home-monitoring system to friends and relatives? [Q7] 1 YES 2 NO 8 Don’t Know 9 No Answer

[Q8] Is there else anything that you would like to mention about your care? [Q9] Was the respondent male or female? [Q10] Date survey completed

Okay, that's all the questions I have. Thank you very much for your time. [HANG

UP]

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Appendix III: Traditional Health Care User Survey

Hello, my name is (YOUR FIRST NAME). I am calling from Fort Hays StateUniversity on behalf of the Hays Medical Center to ask you a few questions aboutyour satisfaction with your medical care. May I ask you a few questions? My first question deals with your satisfaction with the OVERALL medical care youare receiving. Do you feel that you are Very Satisfied, Somewhat Satisfied,Somewhat Unsatisfied, or Very Unsatisfied with your overall care? [Q1] 1 VERY SATISFIED 2 SOMEWHAT SATISFIED 3 SOMEWHAT UNSATISFIED 4 VERY UNSATISFIED 8 Don’t Know 9 No Answer I understand that you see your health care provider on a regular basis to monitoryour medical condition. Would you say that you are Very Satisfied, SomewhatSatisfied, Somewhat Unsatisfied, or Very Unsatisfied with you doctorappointments? [Q2] 1 VERY SATISFIED 2 SOMEWHAT SATISFIED 3 SOMEWHAT UNSATISFIED 4 VERY UNSATISFIED 8 Don’t Know 9 No Answer When thinking about the timing of these appointments, would you say you areseeing your provider MORE OFTEN than you need to, LESS OFTEN than youneed to, or OFTEN ENOUGH to monitor your condition? [Q3] 1 MORE OFTEN THAN NEEDED 2 LESS OFTEN THAN NEEDED 3 OFTEN ENOUGH 8 Don’t Know 9 No Answer

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OK, please think about the times when you need to SPEAK to your provider rightaway because of a medical problem. When you call are you able to speak to your provider right away or at least withina few minutes? [Q4a] 1 YES 2 NO 8 Don’t Know 9 No Answer Is your telephone call usually returned: [Q4b] [READ ALL RESPONSES] 1 the same hour? 2 the same day? 3 the next day? 4 the same week? 5 longer than a week? 8 Don’t Know 9 No Answer Please think about the times when you need to SEE your provider right awaybecause of a medical problem, and not during a scheduled appointment. Can you usually make an appointment to SEE your provider right away or atleast within an hour? [Q5a] 1 YES 2 NO 8 Don’t Know 9 No Answer Can you see the provider: [Q5b] [READ ALL RESPONSES] 1 the next hour? 2 the same day? 3 the next day? 4 the same week? 5 longer than a week? 8 Don’t Know 9 No Answer

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[Q6] Is there else anything that you would like to mention about your care? Okay, that's all the questions I have. Thank you very much for your time. [HANGUP] [Q7] Was the respondent male or female? [Q8] Date survey completed

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Appendix IV: Patient Data – Alpha Form

This form is for patient

Date: __________ Enter Date: __________

Time: ________ Enter Time: __.__

Last Name:____________________

First Name: ____________________

Social Security Number:__________

Patient Number: ______

Attending Physician: ____________________

Is the patient available? _____ 1. yes 2. no

If no: Why unavailable? _____ 1. Gone 2. Hospital - CHF, COPD 3. Hospital - Other 4. Dropped out 5. Deceased 6. Nursing Home 7. Other If no: Date beginning: __________

Call Patient now: Phone Number: __________

Q1. ___ How do you feel today?

Excellent Average Poor Can't Determine 1 2 3 4 5 9

Q2. ___ What is your activity level today?

Excellent Average Poor Can't Determine 1 2 3 4 5 9

Q3. ___ How is your appetite today?

Excellent Average Poor Can't Determine 1 2 3 4 5 9

Q4. ___ How is your respiratory effort today?

Excellent Average Poor Can't Determine 1 2 3 4 5 9

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Q5.___ How did you sleep last night?

Excellent Average Poor Can't Determine 1 2 3 4 5 9

If below average:

Q5a.___ Did you wake up short of breath? 1. yes 2. no

Q5b.___ Did you have to sit by the side of the bed? 1. yes 2. no

Q5c.___ Did you take any extra treatments? 1. yes 2. no

Q5d.___ Do you have any new chest pains or discomfort? 1. yes 2. no

Blood Pressure Data Spirometer Data

Systolic ___ PEFR ____

Diastolic ___ FVC __._

Pulse Rate ___ FEV1 __._

MMEF __._Weight: ___

Oximeter

O2 Saturation ___

Did the tech contact attending physician office? _____ 1. yes 2. no

Initials ___