gra brochure 2020€¦ · cadbury chobani comvita...
TRANSCRIPT
INTO A COMPETITIVE ADVANTAGE
WE TURNSUPPLY CHAINS
WE WORK WITH YOU UNTIL SUSTAINABLE RESULTS ARE DELIVERED
"We selected GRA because their team was top-end of town with a down-to-earth approach. As supply chain specialists their
passion for the subject was evident throughout the engagement. I have and would continue to recommend GRA to companies
reviewing either their supply chain strategy or day-to-day operations."
Mark Chapman, Supply Chain & IT Director, Pepkor
GRA can define optimal supply chain strategies and structures, design high
performance facilities and embed best-practice operating processes and
systems. We are results-focused with proven approaches for quickly delivering
sustainable improvements in working capital, cost, procurement spend and
service level performance. We provide clients with a sustainable competitive
advantage by significantly improving margins, asset efficiency, business value
derived from procurement spend and supply chain responsiveness.
OUR TEAM
GRA was founded in 1997. Our team has extensive commercial supply chain and
procurement experience across a broad range of industries and at all levels of the
process, both strategic and operational. Having worked within industry as
practitioners to implement supply chain initiatives, we have first-hand insight into our
clients’ requirements and challenges. This makes us uniquely qualified to help our
clients achieve their goals.
OUR UNIQUE APPROACH
The single most important factor in achieving sustained success from a solution is
the effective management of the culture - in other words 'the people'. Recognising
this, GRA has developed a unique approach to assist our clients with effective
change management. We use techniques, including coaching, mentoring and
performance measurement, to ensure people understand and embrace the new
disciplines. Importantly, our approach is practical. We work hands-on and side-by-
side with our clients through the implementation process to transfer knowledge, up
skill our clients’ teams and ensure sustainable results are delivered. As a result, new
behaviours are adopted and embedded in the business culture to ensure ongoing
business improvement success.
GRA is uniquely positioned in the supply chain consulting market to offer success-
based fee arrangements, where our remuneration is linked to our client’s realisation of
actual, documented improvements. We guarantee results and aim for a minimum 3:1
ROI for work undertaken, with typical returns ranging from 10:1 to 30:1.
What should our supply chain
strategy be?
THE QUESTIONS WE ANSWER
“GRA has been working with us off and on for over four years. After setting a transformation agenda for our supply chain
that encompassed business process, organisational structure, and planning systems, they’ve been there to help us make it
a reality whenever we’ve needed them. GRA are consummate professionals and have been instrumental in delivering real
value from our supply chain. They take a partnering approach and have great pride in what they do. I wouldn’t hesitate to
recommend them.”
Scott Coulter, Chief Operating Officer, Comvita
OVERVIEW
GRA is Australia’s premier, expert consulting firm specialising in supply chainstrategy, planning and execution.
We offer consulting, professional services, systems, training and education,and benchmarking across a broad range of industries.
For the last two decades, we have worked with over 200 organisations toturn their supply chains into a competitive advantage.
What does our optimal supply
chain look like?
How do we optimise our
inventories and service levels?
Do our procurement practices
stack up?
Are there opportunities to improve
our transportation routes?
What should the layout, fit-out and
operating practices of our facilities be?
How are we performing relative
to other organisations?
What organisational structures and
capabilities do we need to deliver the
benefits i.e. performance measures,
people, processes, systems?
How do we up-skill our team, build
capability and deliver results?
How do we achieve best practice omni-
channel fulfilment?
Can our S&OP process help us
achieve a competitive advantage?
Didier Vaillant, Supply Planning Manager, 7-Eleven Australia
“I have found it a great pleasure to work with the GRA team. Their responsiveness is a real game-changer as it allows us
to quickly fix issues as they arise. Their mindset is really driven towards improvement and finding a solution during our regular
meetings. Personally, it has been a really positive experience to work with GRA and I know that the 7-Eleven team shares
the same feeling. A special thanks to Nathan with his technical and business skills and his attitude towards continuous improvement.”
GRA Consulting specialises in supply chain strategy, planning and
execution. We advise and consult in areas such as defining optimal
supply chain strategies and structures, best practice S&OP
implementations, embedding high performance demand and supply
planning processes, maximising business value derived from
procurement spend, inventory optimisation, enhancing supply chain
technologies, warehouse and transport optimisation as well as
organisational structure and design.
GRA Consulting uses a proven change management methodology
to ensure that the results achieved are embedded and sustained
throughout the organisation.
GRA offers a wide range of Professional Services that can provide your
organisation with resources or capabilities as an ongoing part of your
business. We can provide proven supply chain experts with the right
knowledge and practical, hands-on experience in a variety of areas
from supply chain planning support right through to expert project
management.
Our proven resources can become part of your team, and we work
with you on an ongoing basis to deliver desired business outcomes.
WHAT WE DO
GRA's Systems division works extensively in systems selection, integration,
configuration and implementation and provides program management,
process development and change management around systems
implementations.
We have extensive experience with Tier 1 ERP systems including SAP and
Oracle as well as "best-of-breed" applications such as JDA, GAINS and
Llamasoft Supply Chain Guru.
GAINS - Forecasting, Optimisation & Planning: GAINS is a sophisticated
“best-of-breed” demand, inventory and supply chain planning and
optimisation system.
Zycus Procurement: The global leader in e-procurement and spendmanagement software solutions to deliver superior procurement results.
GRA has partnered with the Supply Chain Business Institute to deliver formal
short courses, tailored corporate training and executive symposiums that
have been developed using the experience and insights gained from decades
of supply chain experience across multiple industries and organisations. Our
Education and Training offerings have been developed based on our
experience authoring and delivering university level Masters Courses in
Supply Chain.
GRA can also deliver tailor-made online eLearning modules and courses that
can build the capability of your organisation to support sustainable
performance improvement. This is ideal in situations where staff are located
remotely and can be designed with multiple business unit potential. We can
develop a learning platform for you that is consistent, sustainable and
repeatable.
GRA has a team of Coach Mentors whose primary role is to work side-by-
side with our clients at the planning and execution levels to ensure processes
are embedded, new skills are learned, knowledge is transferred and that any
new disciplines become regular behaviour. Our Coach Mentors are
experienced industry practitioners and have spent 15-30 years in supply
chain and planning.
GRA Benchmarking allows you to measure your performance against
best-in-class companies and industries to identify improvement
opportunities. Through our advanced Supply Chain Strategic Review
process we diagnose and analyse supply chain performance and
benchmark it against industry best practice.
Our benchmarking data is collected from a wide range of industries
and sources to deliver a true best practice standard that is practical
and relevant to your company and industry.
Llamasoft Supply Chain Guru: An advanced Supply Chain NetworkOptimisation tool that enables companies to model, optimise and simulate
their supply chain operations, leading to major improvements in cost,
service, sustainability, and risk mitigation.
CONSULTING
PROFESSIONAL SERVICES
BENCHMARKING
EDUCATION & TRAINING
SYSTEMS
HOW WE DO IT
Developing and designing the optimal supply
chain structures and frameworks that best
supports the business’ service proposition, whilst
minimising costs and capital. Aligning the supply
chain to the business strategy to deliver the
maximum value to the business, customers and
key stakeholders. Activities include:
The assessment, enhancement and development
of best practice end-to-end supply chain planning
that synchronises the people, planning and
systems to drive the right business outcomes.
GRA uses proven change management
methodologies to ensure that processes are
embedded to deliver sustainable results. Activities
include:
Delivering the maximum possible benefit from
your supply assets and infrastructure. Ensuring
key interactions and handoffs throughout the
supply chain are optimised and synchronised with
the business. With our approach we work hands-
on and side-by-side with you throughout the
implementation process to transfer knowledge and
up-skill teams. Activities include:
● increased service levels up to 99.9%
● 20-40% inventory investment reduction
● 5%-20% spend management savings
● the ability to fund business initiatives from
operating cash flow (OCF) improvements
● improved return on capital employed
(ROCE)
● improved debt to equity ratios
● 10-15% reduction in supply chain costs and
improved operating efficiencies
● improving both fixed asset (facilities) and
current asset (working capital) efficiency
● improving profitability by reducing fixed and
variable operating costs such as
manufacturing, storage, distribution, inventory,
transportation, procurement and labour
● improving supply chain responsiveness
● improved relationships with suppliers and
customers
● integration of business goals and
operational practices
In the last two decades GRA has helped over 200 companies across multiple industries identify combined savings of more than $10 billion in value.
Typical results we achieve with our clients are:
“GRA worked closely with us to develop a comprehensive supply chain strategy to strengthen our business in a rapidly changing
retail landscape. The level of interaction and engagement with our team was exceptional, ensuring a high degree of buy-in for
the strategy. Their insight and experience helped us identify the biggest financial opportunities and where our efforts should be
focused to successfully execute our strategy and deliver substantial operational improvements.”
● Supply Chain Strategy & Design
● Supply Chain Network Planning & Optimisation
● Organisational Structure Design & Change
Management
● Outsourcing & 3PL Strategy
● Supply Chain Risk Review
● Procurement Strategy
● Cost to Serve Analysis
● Supply Chain Technology Strategy
● Private Equity Due Diligence & Value Creation
● Supply Chain Policy & KPI Development
● Sales & Operations Planning (S&OP)
● Demand Planning
● Customer Collaboration (CPFR)
● Inventory Optimisation
● Strategic Sourcing
● Replenishment Planning
● Production Planning
● Transportation Planning
● Warehousing Planning & Design
● Contract & Supplier Performance
Management
● Warehouse Operations Review
● Facility Design & Layout
● Transportation Routing & Freight Optimisation
● Omni-Channel Fulfilment
● 3PL Tendering Process & Negotiations
● Technology & Systems Implementation
● Training & Education
Brett Kelly, National Supply Chain Manager, Officeworks
BENEFITS
STRATEGY PLANNING EXECUTION
“GRA helped us to improve our service levels and
customer experience whilst reducing inventory and
supply chain operating expenses.”
“GRA’s knowledge of the best practices in the end-to-end planning process is very impressive. With our Class A accreditation,
Simplot already has an above average S&OP process embedded within the company, but GRA were able to suggest tangible
improvements that will hopefully take Simplot to the next level in planning strategy and execution. GRA’s consultants are clever,
system-savvy, ex Planning Managers from industry – who have hands-on experience in the planning requirements of FMCG. Their
engaging, logical, and disarming approach meant that our planning team were happy to cooperate with GRA in full, and also happy
to hear GRA’s list of suggested improvements.”
“We were impressed by GRA’s ability to rapidly
understand our operations and identify the key
issues.”
OUR CLIENTS“The team at GRA have helped to both identify and
quantify the areas where we should apply focus to
deliver better landed costs for our members.”
○ Colette by Colette Hayman
○ Globe International
○ Kathmandu
○ Pepkor (Harris Scarf, Best & Less)
○ PSW Apparel
○ Quiksilver
○ Super Retail Group
○ Wesfarmers
○ Air Services Australia
○ Aurizon
○ BAE Systems
○ Boeing
○ Cummins Engine
○ Goodyear
○ Hankook Tire
○ Honda Australia
○ Marathon Tyres
○ Monza
○ North Queensland Airports
○ Northrop Grumman Australia
○ Peter Stevens Importers
○ QANTAS
○ Raytheon
○ Renault Nissan
○ Repco
○ Royal Australian Air Force (RAAF)
○ Super Cheap Auto
○ Sydney Trains
○ Thales
○ TJM
○ Toyota Australia
○ Volvo Truck Australia
○ WorldMark
○ ZF Group
○ Cement Australia
○ CSR Gyprock
○ Grace Construction Products
○ Hyne Timber
○ OneSteel
○ Parchem
○ Smorgon Steel Australia
○ Transfield Services
○ 7-Eleven
○ Asahi
○ Aussie Farmers Direct
○ Australian Food & Grocery Council
○ Bonlac Foods
○ Bonland Dairies
○ Cadbury
○ Chobani
○ Comvita
○ Conga Foods
○ Fosters Australia (Carlton & United Breweries)
○ Fonterra
○ General Mills
○ Griffin’s Foods
○ Lion Dairy & Drinks
○ Martin Brower
○ McCain Foods
○ McWilliam’s Wines
○ Murray Goulburn
○ National Foods
○ Nestlé
○ Sara Lee
○ Scalzo Food Industries
○ Schweppes
○ Simplot
○ Snap Fresh
○ SPC Ardmona
○ Star Entertainment Group
○ The Vege Chip Company
○ Woolworths
○ Mitre 10
○ Officeworks
○ Pepkor
○ Perfume Connection
○ Reece
○ Repco
○ Telstra
○ The Reject Shop
○ Spotlight Group
○ Super Cheap Auto
○ Super Retail Group
○ Wesfarmers
○ Woolworths
○ APL – A Zuellig Pharma Company
○ Baxter Healthcare
○ Catholic HealthCare
○ Clifford Hallam Healthcare (CH2)
○ Hologic
○ KinCare
○ Liberty Medical
○ NSW Health Pathology
○ Nutricia
○ ProVision
○ Queensland Health
○ Serviere Laboratories
○ Sigma Pharmaceuticals
○ Symbion Pharmacy Services
○ Unilab
○ Wesfarmers
○ Angola LNG - SOMG
○ Chevron
○ Coastal Oil Logistics
○ CQMS Razer
○ Hunter Valley Coal
○ Queensland Nitrates Pty Ltd
○ Queensland Urban Utilities
○ Rio Tinto
○ Western Power
○ Z Energy
○ Actrol
○ Alesco
○ Allnex
○ Amcor
○ Animal Supplies Wholesale
○ Aperio Group
○ Asahi
○ Atlas Specialty Metals
○ Aussie Farmers Direct
○ Australia Post
○ Australian Envelopes (Envotec)
○ BASF
○ Bayer Crop Sciences
○ Bosch
○ British American Tobacco
Australia
○ Cadbury
○ Cardinal Logistics
○ Conga Foods
○ Corporate Express
○ CPI Group
○ CQMS Razer
○ EGR
○ Fonterra
○ Gerard Lighting
○ Griffin’s Foods
○ GWA Group Limited
○ Hunter Douglas
○ Hyne Timber
○ Kitchen Warehouse
○ Lion Dairy & Drinks
○ Martin Brower (McDonalds
Distribution)
○ McCain Foods
○ McWilliam’s Wines
○ Micador Group
○ Murray Goulburn
○ Nexans Olex
○ Nuplex
○ Orora
○ Oztent
○ Parchem
○ Philip Morris
○ Schweppes
○ Simplot
○ Sinochem Australia
○ SPC Ardmona
○ Thales
○ TDG Logistics
○ Telegram Paper Goods
○ The Laminex Group
○ Trek
○ The Vege Chip Company
○ Wesfarmers
○ Who-Rae
○ Australian Aerospace
○ Australian Army
○ Australian Border Force
○ Australian Electoral Commission (AEC)
○ BAE Systems
○ The Capability Acquisition &
Sustainment Group
○ Defence Materiel Organisation (DMO)
○ Gold Coast City Council
○ Northrop Grumman Australia
○ NSW Health Pathology
○ Queensland Health
○ Royal Australian Air Force (RAAF)
○ Royal Australian Navy
○ Sydney Trains
○ Thales
○ Wollongong City Council
○ Wyndham City Council
○ Allegro Private Equity
○ Australian Electoral Commission
○ Australian Food & Grocery Council
○ Cardinal Logistics
○ Catalyst Investment Managers
○ Catholic HealthCare
○ Cognos
○ Ericsson
○ Gold Coast City Council
○ HASSELL
○ Honeywell
○ IBM
○ Kincare
○ KPMG
○ Melbourne University
○ Monash University
○ NBN Co
○ North Queensland Airports
○ Northrop Grumman Australia
○ NSW Health Pathology
○ Queensland Health
○ Queensland Urban Utilitie
○ RMIT
○ Star Entertainmnent Group
○ Sydney Opera House
○ Telstra
○ Wollongong City Council
○ Wyndham City Council
○ 7-Eleven
○ Aldi
○ Anaconda
○ AutoBarn
○ AutoPro
○ Babies Galore
○ Best & Less
○ Boating Camping Fishing (BCF)
○ Colette by Colette Hayman
○ Fantastic Holdings Limited
○ Godfreys
○ Goldcross Cycles
○ Harris Scarfe
○ Kitchen Warehouse
○ Lagardère Services
○ Metcash
Danny Mellon General Manager - Planning, Logistics & Procurement, Simplot
Zel Medak, Regional Business Director (ANZ), AllnexBrendan Shaw, CFO, Aussie Farmers Direct Steven Johnston, CEO, ProVision Eyecare Pty Ltd
Automotive / Aerospace / Rail Food & Beverage Manufacturing & Distribution
Apparel
Services & Technology
Defence & Government
Mining & Resources
Retail
Health & Pharmaceutical
Construction & Building
“GRA did a fantastic job in analysing our future stock needs and proposing
a warehouse solution.”
“We saved $14 million in six months… here are the graphs. We’re used to being
promised these kinds of numbers; we’re just not used to having them delivered.”
Greg Williamson, General Manager of Supply Chain, Amcor Wing Commander Royal Australian Air Force (RAAF)
Head Office - Melbourne
110 Jolimont Road
East Melbourne VIC 3002
Tel: (03) 9421 4611
www.gra.net.au
WHY WE ARE DIFFERENT
Our customers are our
partners. We work together
to provide sustainable,
tailored solutions to achieve
desired outcomes and real
results. GRA offer a
minimum 3:1 return, with
typical returns ranging from
10:1 to 30:1. Moreover,
GRA is uniquely positioned
in the market to offer
success-based fee
arrangements, where our
remuneration is linked to
our partners’ realisation of
actual, documented
improvements.
GRA take great care to
ensure that we have an
appropriate blend of
industry experience. We
have extensive commercial
supply chain experience
across a broad range of
industries and at all levels
of the process.
Having implemented supply
chain management
initiatives within industry as
customers, GRA has first-
hand insight into our
partners’ requirements and
challenges. This
perspective makes us
uniquely qualified to help
our partners achieve their
goals.
Our service offerings are
complemented by a range of
powerful and proven supply
chain optimisation and
performance reporting
toolsets. This enables us to
find greater sustainable
opportunities faster using
fact-based analysis that
enable our clients to act with
confidence.
The single most important
factor in achieving the
sustained success of a
solution is the effective
management of the culture –
in other words, 'the people'.
If people issues are not
effectively addressed, there is
no chance of ongoing
success and any investment
in technology will be wasted.
GRA has developed unique
approaches to assist our
partners with effective
change management. We
use techniques including
extensive coaching and
mentoring, coupled with
appropriate performance
measurement, to ensure that
people understand, embrace
and enjoy learning the new
disciplines. We work side-by-
side with our partners during
the implementation process.
We provide a powerful and
unique combination of skills
and tools, and we are the
only firm in Australia with
this end-to-end analysis,
design and delivery
capability.
Sydney Office
Suite 12, 340 Darling Street
Balmain NSW 2041
Tel: (02) 9810 0229
www.gra.net.au
“The current S&OP process was not delivering consistent service levels to our customers and was directly impacting our customer engagement. GRA conducted a
full review of our end-to-end demand and supply process encompassing people, processes and systems, delivering a fact-based deep-dive analysis which identified
service level and inventory performance improvement opportunities. GRA also built capability within the organisation on the importance of S&OP and its role in
managing the business. This enabled senior leadership to fully engage in the S&OP process to drive an issues based, KPI driven S&OP process with clear ownership
of the forecast and other key areas.”
“GRA helped us reduce inventories and improve operating cash flow by $12 million within 12 months whilst improving stock availability in stores. All the more
impressive considering we were growing rapidly but experiencing tough retail trading conditions at the time. Pleasingly, we’ve been able to sustain and improve
on these results since then.”
"GRA's collaborative way of engaging and working with stakeholders meant that we felt they were “doing it with us” rather than “doing it to us”. Overall, GRA's deep
expertise, professional approach and shared commitment to delivering results made them the perfect partner for our multi-year Procurement transformation program."
Canberra Office
Unit 2, 10 Kennedy Street
Kingston ACT 2604
Tel: (02) 6239 7731
www.gra.net.au
Brisbane Office
L 10, 15 Green Square Close
Fortitude Valley QLD 4006
Tel: (07) 3338 5632
www.gra.net.au
“Over the last 18 months, GRA have helped deliver successful business outcomes and improvements across The Star Entertainment Group’s supply chain. They
are a passionate and highly engaged team, and coupled with their deep insights across all facets of the supply chain, GRA leave no stone unturned in the quest
to deliver exceptional results.”
Melissa Bird, Manager - Procurement Effectiveness and Supply Chain, Star Entertainment Group
Peter Birtles, Group Managing Director & CEO, Super Retail Group
David White, Manager Enterprise Procurement, Aurizon
Demand Strategy & Planning Director and S&OP Transformation Programme Manager, Lion Dairy & Drinks
RESULTS & VALUES WE’VE WALKEDTHE WALK
POWERFUL SUPPLYCHAIN OPTIMISATION
TWO SETS OFFOOTPRINTS
UNIQUE END-TO-ENDANALYSIS