FREE FAM FOR QUALIFYING TRAVEL AGENTS!(see inside)

GO TO KNOW2019–2020 FAM TOURS

experience more,SELL MORE.

HOW DO I GET A FREE FAM?Free FAM! Book $100,000 in revenue or more within 12 months of the FAM’s return date, and you will be entitled to a 100% rebate of your FAM cost (based on the twin rate).

WHAT IS A FAMILIARIZATION TOUR (FAM)?It’s been proven that you have greater success selling a tour when you have actually been to the destination. Going on a Collette FAM gives you the opportunity to experience both the destination and the service provided by Collette.

WHY TRAVEL ON A FAM TRIP?

• New to Collette? Our FAMs showcase how we operate as a company, the quality of our product, and our commitment to service.

• FAMs provide travel agents with a taste of the destination – information that you can bring back home to your clients and groups.

• FAMs allow you to network with other travel professionals.

WHAT’S INCLUDED?Land only unless otherwise specified. Ask about our air add-on from your airport. Most meals are included. The number of meals will be on your final documents, which are sent approximately two weeks prior to departure.

WHO QUALIFIES TO TRAVEL ON A FAM?FAMs are limited to travel agents with active IATA cards.

HOW AND WHEN WILL I BE NOTIFIED IF I AM ACCEPTED ON A FAM?You will be notified by email that your application was received. Then, within 30 days of receipt of the application, you will be notified if you have been confirmed.

WHEN IS PAYMENT DUE?The $250 deposit plus Travel Protection Plan fee (optional) is due upon confirmation and booking. The final payment is due 120 days prior to departure.

HOW DO I APPLY FOR A COLLETTE FAM?Apply online at collette.com/agentfam.

2019–2020 FAM TOURS

1 Night San Jose, 2 Nights Tortuguero, 1 Night Sarapiqui, 2 Nights Arenal, 1 Night San Jose

Tortuguero National Park, Sarapiquí Rainforest, Chocolate-Making Demo, Pineapple Plantation, River Rafting, Arenal Volcano, Hanging Bridges, Crocodile Safari & Bird Watching

COSTA RICA:A WORLD OF NATURE8 DAYS • MAY 5-12, 2019

$1,299*Twin Rate

$1,799*Companion Rate

$1,899*Single Rate

*Rates are land only, per person and in Canadian dollars.

3 Nights Gamboa, 2 Nights Anton Valley, 2 Nights Chitre, 1 Night Playa Bonita

Gamboa Rainforest Resort, Emberá Indigenous Village, Panama Canal Cruise, Panama City, Miraflores Locks, Pollera Dress Making Visit, Finca Experience, Rum Tasting

DISCOVER PANAMATHE LAND BETWEEN THE SEAS9 DAYS • MAY 9-17, 2019

$999*Twin Rate

$1,499*Companion Rate

$1,599*Single Rate

*Rates are land only, per person and in Canadian dollars.

APPLY ONLINE – SPACE IS LIMITED!COLLETTE.COM/AGENTFAM

2 Nights Stresa, 1 Night Italian Riviera, 2 Nights Tuscany, 1 Night Venice

Italian Lakes, Stresa, Italian Riviera, Lucca, Choice on Tour, Tuscan Countryside, Bologna, Venice

ITALY’S TREASURES8 DAYS • NOVEMBER 9-16, 2019

$2,099*Twin Rate

$2,599*Companion Rate

$2,699*Single Rate

2 Nights Rome, 1 Night Florence, 2 Nights Venice

Rome, Colosseum, Florence, the David, Bologna, Venice

ROME, FLORENCE & VENICE7 DAYS • OCT. 31 – NOV. 6 2019

$1,299*Twin Rate

$1,799*Companion Rate

$1,899*Single Rate

*Rates are land only, per person and in Canadian dollars.

*Rates are land only, per person and in Canadian dollars.

WE KNOW BECAUSE WE GO. The Collette team lives by that philosophy. Collette employees have

the opportunity to visit the most wonderful spots around the globe. Whether it’s holding our annual sales meeting in New Zealand or

travelling to Beijing to create the next great travel experience, it’s the only way to truly be a destination expert.

KNOW BECAUSE YOU GO.

At Collette we believe that it’s vitally important to experience as many destinations as possible. And why not, when we are working in the world’s greatest industry? Yet, it’s just as important for our agent partners to see firsthand how we operate

our tours. From the guest service to the experiences themselves, it all creates what we call the “Collette Difference.”

the advantage OF BEING THERE...

Travel Industry Council of Ontario Reg. # 3206405; B.C. Reg. # 23337 1018 8L581

Educational tours are created to explore the destination, and are often conducted in seasons where availability is abundant. Promotional rate tickets may be utilized for the Familiarization tour to keep the costs affordable for the participant, and therefore are subject to airline conditions of contract. In the rare instance that the scheduled flight is overbooked, the airline reserves the right to restrict the usage of the promotional ticket on the flight. The participant will be rebooked on the next available flight on the same carrier, without any other form of compensation. In turn, Collette will work with the airline and assist with any other accommodations that may be necessary to continue the educational tour.

COLLETTE’S TRAVEL PROTECTION PLANCollette’s Travel Protection Plan is available for an additional fee and will cover you in the event of illness, accidents, or travel and baggage delay. Payment of a per person Travel Protection Plan fee guarantees a full refund of all payments (including deposit) except for the Travel Protection Plan fee itself, in case of cancellation of travel plans for any reason prior to the day of departure. If Collette’s Travel Protection Plan is not purchased, cancellation penalties may apply, when cancellation occurs within 120 days. Travel Protection Plan ranges, based on tour. Call for details.

* Rates are per person, land only and in Canadian dollars. Dates are valid at the time of printing and are subject to change.

APPLY ONLINE — SPACE IS LIMITED! COLLETTE.COM/AGENTFAM

Dates are valid at time of printing and subject to change. Call 800.897.3133.

Costa Rica: A World of NatureRome, Florence & Venice

Discover Panama: The Land Between the SeasItaly’s Treasures

2019–2020 FAM TOURS