Glenn Laken 1342 South Street, Boston, MA 02215

(212)-893-3243

Glennlaken@gmail.com

Energetic and passionate entry-level professional seeking a full-time janitorial position. Seek to use my proven skills and knowledge to provide a safe and, healthy environment for your customers. Dedicated employee and possesses a strong work

ethic with fastidious attention to detail.

EDUCATION BUNKER HILL COMMUNITY COLLEGE Chicago, IL Hotel and Restaurant Management Certificate Program, Jan 2014

VP of Hispanic Student Association

Community Service Association club member

Men’s soccer team member

Relevant Coursework: Principles of Management and Service in Hospitality, Advanced Lodging Operations

PROFESSIONAL EXPERIENCE GOLD RIM HOTEL Boston, MA | Oct 2011 – Present Part-time Hotel Janitor directly managing and ensuring efficiency for the timely completion of

janitorial operations specific to the assigned areas.

Awarded “Employee of the Month” twice with compensation bonus

Decreased 15% of accidents from the previous year by working closely with the management staff

to identify the high risk areas and create new safety procedures

Maintained all cleaning solutions in accordance to OSHA requirements for hazardous chemical to

ensure a safe and healthy environment for all workers and customers

Provided carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning for a hotel of

300+ rooms and 250+ customers per day

Coordinated, planned, and supervised all functions and activities of the custodial department

Removed all finger marks and smudges from vertical surfaces, including doors, door frames, around

light switches, private entrance glass and partitions

Followed directions from supervisors to adhere to a rotation schedule of assigned quadrants,

working with co-workers as a team

ADDITIONAL SKILLS Skilled at cleaning efficiently and thoroughly Ability to use various hand tools from power drills to ratchets CPR, First Aid Fluent in Spanish speaking, reading and writing Strong communication skills and a team player Familiar with MS Word, Excel spreadsheets