gip monthly meeting june
TRANSCRIPT
GIP Monthly Meeting June 2014
How are you doing??
Agenda Backwards Planning and Using
OD for 14.15
A surprise from us!
Matching Behavior for
Summer Peak
MoS Update
Talent Capacity Updates
19% Growth in matching since maY 1
Entity TN Ma Growth
GREECE 113COLOMBIA 40BELGIUM 24CZECH REPUBLIC 18THE NETHERLANDS 12PANAMA 12MALAYSIA 11POLAND 10ITALY 7JAPAN 6
iGIp growth in Q2 Entity EP Ma
GrowthUKRAINE 54INDIA 13POLAND 12TUNISIA 12ARGENTINA 12SERBIA 12TURKEY 12MALAYSIA 11LUXEMBOURG 10SPAIN 9
oGIp growth in Q2
Indicator Last 90 days (completed)NPS 44 (38)RR 42% (30%)
% Promoters 59% (58%)Cases Open/Total Cases 51/83
Promoters Detractors
Communication by the Host LC (4%) Support by the host entity during the experience (8%)
Objectives of the Program (4%) Integration into the local chapter (5%)
The Selection Interview (4%) Accommodation (5%)
Net Promoter Score
Matching Behavior
Matching Behavior Rules
The #1 issue in matching is response time of EP
and TN Managers
Respond to all matching
communication within 48
hours
Have the matching
process with specific dates
completely planned Hold LCs
accountable for bad
matching behavior
OD for program planning
Any elects in the house??
We are growing our programs, but beyond that we are growing our entity
What is the OD
perspective of my entity?
What is the focus program?
What are the growth
rates of the
programs?
Which LCs are
growing in which
program?
Are all LCs focused growing
massively in max 1 program?
Is your program a focus program?
Grow more than 30%
Is your program NOT a focus program?
Grow less than 30%
OD for your program
Be aware of the focus LCs
of your program
Check how much they
need to grow for you to
achieve your national goal
Planning Input for MCVP Elects http://www.myaiesec.net/content/viewfile.do?contentid=10305850
Backwards planning for strategy planning
Session Objectives
Where you are: Current
State
Your ambition: Goals
With who you
are going
How to get
there?
How do you know where you are??
1. Assess the program current state
Past performance RMR &
SPs
SWOT analysis of program
Assess key strategies
1314
Past performance RMR &
SPs
You need to take a look at the backwards plan of your current state
See which KPI’s you want to move
Then make a backwards plan based on you realisation MoS
Let’s look at
the exchange
flow
# of Members in iGIP
# of Sales Meetings, or Sign-Ups
# of Customers
# of Raises
# of Matches
# of Realizations
iGIP
5,2805,44910,952
3,653~25,000
~8,000
3 Meet-ings/
Member
10 meet-ings/RA
3 TNs RA/Cus-tomer
50% MA Rate
97% RE Rate
# of Members in iGIP
# of Sales Meetings, or Sign-Ups
# of Customers
# of Raises
# of Matches
# of Realizations
5,2805,44910,952
3,653~25,000
~8,000
3 Meet-ings/
Member
10 meet-ings/RA
4 TNs RA/Cus-tomer
50% MA Rate
97% RE Rate
CLO meant to increase raises and contract size Global Planning meant to increase # of members, raises, and
matching rate Focus on Teaching and Marketing meant to decrease
meetings/RA and increase matching rate What number (or combination of numbers) do you think we can
change the fastest and the most?
# of Members in iGIP
# of Leads/sign ups
# of Raises
# of Matches
# of Realizations
5,2805,44914,272
100.000
~25,000
?? Mem-bers
/leads?
?? leads/RA
50% MA Rate
97% RE Rate
Marketing & oGIP synergy meant to increase ra, lead/ra, and quality of ra
GIP partnerships tried to increase ma with partners, ma rate, decrease ma time
Global Planning meant to increase # of members, raises, and matching rate
Focus on Teaching and Marketing meant to increase lead/ra, increase # ra and increase matching rate
THE TMP TLP NPS Survey is here!
Why the survey, How to do analysis and what is the connection of the NPS
Survey to the Team Minimums
Link to the survey explanation and how to do analysis – http://www.myaiesec.net/content/viewfile.do?contentid=10306268
Why do I as GIP responsible need to know this?
• MCVP GIP- Understand the member experience in your function- NPS Responses can be filtered by function- Come up with the right action steps with TM- Member Retention and Up-scaling- Connection of TMP/TLP NPS participants to growth and
quality
Why should I use the TMP TLP MyAIESEC.net changes?