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Georg Jensen represents quality
craftsmanship and timeless aesthetic
design, from hollowware to watches,
jewellery and home products.
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ABOUT THE COMPANY
Georg Jensen was founded in 1904, the year in which silversmith and sculptor Georg Jensen
(1866-1935) opened his Copenhagen workshop. At first, his only display was a small wooden
cupboard on the wall outside his workshop. His jewellery, cutlery and hollowware designs
received attention in Denmark and abroad and became something of on overnight success. By
the time of Georg Jensens death, in 1935, his small workshop had developed into an
international company with shops in Paris, London, Berlin and New York.1
With more than 100 years of tradition and experience behind it, today Georg Jensen is
recognized for its unique Danish design language, outstanding craftsmanship and superior
quality. 1
Having taken ownership of the
Scandinavian Luxury Lifestyle
positioning and aiming to be the
preferred destination for gifts, Georg
Jensen offers the best in Danish design
and a wide range of products. Segments
include Hollowware & Silver, Jewellery,
Watches, Living and Seasonal with an
overarching emphasis on gifts. 1
VISION, MISSION AND VALUES
Georg Jensen has a clear vision. It will globally take ownership of the Scandinavian Luxury
Lifestyle position and become the preferred gift destination for this segment. Based on its
values, heritage and tradition for craftsmanship, quality and the Danish design legacy, it has a
strong and authentic platform for building one global brand for a broader luxury audience.2
Vision : Georg Jensens vision is to offer the Scandinavian Luxury Lifestyle
Universe to the design conscious consumer and to claim the position as the
worlds leading Scandinavian Luxury Lifestyle Brand.2
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Mission : To enthuse, surprise and inspire the
global, design conscious consumers
through its unique, timeless designs and
tradition for high quality and
craftsmanship.2
Values : Based on the unique heritage of
craftsmanship and continuous design
innovation our key values are integrity,
authenticity and superior quality.2
BUSINESS MODEL
Business model for the five product categories is set out in Figure 1 below.2
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CORPORATE STRATEGY
(a) 2007 Roadmap
In 2007, Georg Jensen has formulated its roadmap to make Georg Jensen the leading
Scandinavian Luxury Lifestyle Brand. This is still the case. It wants to create one brand,
building a common global identity around the different products and categories.3
Key to the success on the on-going journey has been to take ownership of the position as the
leading Scandinavian Luxury Lifestyle Brand and to be the preferred gift destination for the
global design conscious consumer. Working strategically with wider price points, a more
dynamic and edgy brand identity and assuring consistency throughout all consumer touch
points have enabled Georg Jensen to attract a broader luxury
audience.3
The strategy in the 2007 Roadmap was built on four key
pillars:3
Leverage the brand
Retailed growth
Underpenetrated markets and channels
Operational Excellence
(b) 2011 Roadmap to Sales Excellence
To bring Georg Jensen to the next level, the overall strategy was revisited in 2011. It was
concluded that Georg Jensen should be evolved into a true sales driven organization and by
that further drive the top line. The Roadmap to Sales Excellence is considered an important
steering tool for Georg Jensen going forward which defines the five Must Win Battles.
Each of them will give us the best return investing time, money and resources whilst
contributing to growing top and bottom lines.3
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CORPORATE STRATEGY (CONT)
The Five Must Win Battles3
1 Scandinavian Living & Watches international breakthrough
To duplicate the documented successes within the Jewellery business and take ownership of the Scandinavian Luxury Lifestyle Brand position and by that improve
financial performance.
2 Retail Excellence
To continue to improve the retail sales excellence by increasing performance of existing stores, optimizing retail network and enhancing customer relationship.
3 Wholesale/Franchise/Joint Ventures conceptualization and growth
To develop the business by partnerships within wholesale, franchise and joint ventures. These partnerships will work as an international growth lever while keeping brand
control.
4 Online Excellence
To build a more solid day-to-day operation and to implement clear KPIs as well as improve systematic online tracking and performance and flawless execution.
5 Focus Markets
To invest resources and money in the 11 selected focus markets in order to get the highest return.
THE PRODUCTS
Georg Jensen produces Danish design products within the categories of Jewellery, Watches,
Living, Silverware, and Seasonal.
JJEEWWEELLLLEERRYY WWAATTCCHHEESS LLIIVVIINNGG SSIILLVVEERRWWAARREE SSEEAASSOONNAALL
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KEY FINANCIAL HIGHLIGHTS FOR 20113
In 2011, Georg Jensens net turnover totaled DKK914m with an EBITDA of DKK65m.
George Jensen is a 99% owned subsidiary of Royal Scandinavia A/S, which is owned by
RS Invest owned by Axcel, FIH, Maj Invest and PKA.
On 31 December 2011, Georg Jensen employed 1,195 people.
Georg Jensens production facilities are located at its headquarters in Copenhagen
(Denmark), Hjorring (Denmark) and Chiang Mai (Thailand). Georg Jensen also used third
party vendors in Europe and South East Asia.
Georg Jensen has 106 points of sales in 15 countries in Europe, the U.S., the iddle East and
South East Asia.
-200 -100
0 100 200 300 400 500 600 700 800 900
1000
2008 2009 2010 2011
Figure 2: Net Revenue and EBITDA
Net revenue (DKK) EBITDA (DKK)
Asia-pacific 42%
Scandinavia 42%
Continental Europe
10%
North America 6%
Figure 3: Net Revenue by Region
Jewellery 50%
Living 26%
Watches 10%
Seasonal 7%
Other 4%
Silverware 3%
Figure 4: Net Revenue by Product Category
Retail, 57%
Wholesale, 32%
B2B & Travel Retail, 7%
E-Commerce, 2% Other, 2%
Figure 5: Net Revenue by Sales Channel
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LATEST DEVELOPMENT
In April 2012, Georg Jensen introduced the new Home Concept which is another step in the
journey to reposition Georg Jensen by taking ownership of the position as the leading Danish
luxury lifestyle brand.
In Scandinavia, the way of living is centred
around their homes. Danes always make an
effort to decorate their homes as they spend a
lot of time with their families and
entertaining friends in an informal and
relaxed manner. The new Home Concept
taps into these values and so does its global
retail store concept which has been designed
to represent a luxurious Danish home.
Strategically, the Home Concept gives Georg Jensen a wider platform for innovative design,
which is crucial for developing the business.4
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Reference
1 Georg Jensen Annual Report 2010
2 Website of Georg Jensen, www.georgjensen.com/global/home
3 Georg Jensen Annual Report 2011
4 Georg Jensen press release April 2012
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