Getting Attention (and Agreement) for Your Agenda

Getting Attention (and Agreement) for Your Agenda

Carol Fawcett, CIO, Dell Software Group

Let’s make it personal

What your users are doing

DOMAINS

WEBSITES

EMAIL

Source: Qmee July 2013, http://blog.qmee.com/qmee-nlinein-60-seconds/

THOUSANDposts every

second

What your IT teams may be doing…

http://www.verizonenterprise.com/resources/reports/rp_data-breach-investigations-report-2012_en_xg.pdf

http://news.techworld.com/security/3415156/80-of-malware-attacks-in-2012-were-redirects-from-legitimate-sites/

69% of attacks are malware

80% of malware attacks in 2012 were redirects from legitimate sites

http://www.securityweek.com/survey-it-security-managers-favoring-performance-over-security

81% of respondents admit to shutting off security functionality to improve network performance

How the industry is impacting you

Operational excellence and efficiency in everything

Size adds to the risks

33+

100+

2400

Clients

143k 15k+ Emails received annually

16B BYOD phones

Monthly security incidents

31B Virtualized servers (50% prod, 50% non-prod).

15k+ Database instances

10.7k+

Global WAN sites

Petabytes of storage

Applications

How your CIO is changing

• Transform

• Apply technology

• IT efficiency

• Removing cost

• Infrastructure management

• IT/business alignment

• Know the business

THEN NOW

• Innovate

• Disrupt with technology

• Operational excellence

• Deliver business value

• Business innovation

• Develop/drive business strategy

• Know the customer - 360°

Build Relationships

• Get to know your key customers

• Know what matters to them

• Align your message

• Help build our security culture

Know your stuff

• Know everything about our company

• Participate in the implementation

• Understand the impact

• Make a connection - breaches to employees

Educate on the obvious

• Phishing

• Infected Web sites

• Stolen devices

• Passwords strength

Be comfortable with yourself

• Know who you are

• Own your inner voice

• Never compromise your values

• Have a sense of humor

Communication

• Clarity matters

• Define the strategy

• Set the stage

• Justify the action by making it personal

Wise – Women in Business

• Wise is part of Dell’s Employee Resource Group (ERG) program • Connects team members who share common ethnicity, gender, nationality,

lifestyle or sexual orientation

• Wise was 1st Dell ERG, founded 2002; largest ERG with ~7K members globally

• Wise mission: enable women at Dell to grow and thrive by creating connections and providing leadership expertise to deliver on the promise of Dell’s people and business strategies

• Why do employees engage in Wise? • Network with Dell team members • Develop leadership expertise • Volunteer with the community • Impact Dell’s business

In summary

• Security threats are constant and a moving target

• CIOs and CISOs united succeed

• Education begins the process

• Consistent communication is key

• Be an example

Words to live by: