Getting Attention (and Agreement) for Your Agenda
Getting Attention (and Agreement) for Your Agenda
Carol Fawcett, CIO, Dell Software Group
Let’s make it personal
What your users are doing
DOMAINS
WEBSITES
Source: Qmee July 2013, http://blog.qmee.com/qmee-nlinein-60-seconds/
THOUSANDposts every
second
What your IT teams may be doing…
http://www.verizonenterprise.com/resources/reports/rp_data-breach-investigations-report-2012_en_xg.pdf
http://news.techworld.com/security/3415156/80-of-malware-attacks-in-2012-were-redirects-from-legitimate-sites/
69% of attacks are malware
80% of malware attacks in 2012 were redirects from legitimate sites
http://www.securityweek.com/survey-it-security-managers-favoring-performance-over-security
81% of respondents admit to shutting off security functionality to improve network performance
How the industry is impacting you
Operational excellence and efficiency in everything
Size adds to the risks
33+
100+
2400
Clients
143k 15k+ Emails received annually
16B BYOD phones
Monthly security incidents
31B Virtualized servers (50% prod, 50% non-prod).
15k+ Database instances
10.7k+
Global WAN sites
Petabytes of storage
Applications
How your CIO is changing
• Transform
• Apply technology
• IT efficiency
• Removing cost
• Infrastructure management
• IT/business alignment
• Know the business
THEN NOW
• Innovate
• Disrupt with technology
• Operational excellence
• Deliver business value
• Business innovation
• Develop/drive business strategy
• Know the customer - 360°
Build Relationships
• Get to know your key customers
• Know what matters to them
• Align your message
• Help build our security culture
Know your stuff
• Know everything about our company
• Participate in the implementation
• Understand the impact
• Make a connection - breaches to employees
Educate on the obvious
• Phishing
• Infected Web sites
• Stolen devices
• Passwords strength
Be comfortable with yourself
• Know who you are
• Own your inner voice
• Never compromise your values
• Have a sense of humor
Communication
• Clarity matters
• Define the strategy
• Set the stage
• Justify the action by making it personal
Wise – Women in Business
• Wise is part of Dell’s Employee Resource Group (ERG) program • Connects team members who share common ethnicity, gender, nationality,
lifestyle or sexual orientation
• Wise was 1st Dell ERG, founded 2002; largest ERG with ~7K members globally
• Wise mission: enable women at Dell to grow and thrive by creating connections and providing leadership expertise to deliver on the promise of Dell’s people and business strategies
• Why do employees engage in Wise? • Network with Dell team members • Develop leadership expertise • Volunteer with the community • Impact Dell’s business
In summary
• Security threats are constant and a moving target
• CIOs and CISOs united succeed
• Education begins the process
• Consistent communication is key
• Be an example
Words to live by:
