gamification for witi 12.8.11

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Amy J. Lipton Presentation available for download at SlideShare www.slideshare.net/gamyfy 5 SECRETS OF MARKETING GAMIFICATION Enhancing the Customer Experience December 8, 2011

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The size of the audience reach through social gaming and the proven ability to achieve higher levels of engagement, change behaviors and drive innovation, make gamification a must to consider for today's savvy marketer. With more than 750 million users on Facebook alone, and a demographic that is split almost 50/50 between male and female, the audience reach for gamification rivals any other channel. And if that is not enough, those who engage and are motivated by game mechanics span all age groups. According to Forrester Research, the gamification of marketing strategies will boost consumer engagement and provide long-term value for the participant. Will you be applying gamification to your business or marketing efforts? To help you decide, check out this presentation to learn:* What gamification is* Why it works* How brands are applying it today* If it is for you* How to get started

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Page 1: Gamification for witi 12.8.11

Amy J. Lipton

Presentation available for download at SlideShare www.slideshare.net/gamyfy

5 SECRETS OF MARKETING GAMIFICATION

Enhancing the Customer Experience

December 8, 2011

Page 2: Gamification for witi 12.8.11

The Opportunity Is Huge

114.9 Million U.S. TV Homes for 2010 *

Sources:

* Nielsen

** Techcrunch and Pew

*** Rovio

600 Million online social gamer poulation**

500 Million downloads of Angry Birds in 2 years***

Groupon is the fastest growing company ever

Page 3: Gamification for witi 12.8.11

By 2014 70% of large companies

will have one gamified app

A gamified service for consumer marketing or customer retention as important as Facebook**

Sources: * Forrester Research

** Gartner Research

84% of MarketersHave No Plans to Use Games*

Page 4: Gamification for witi 12.8.11

5 Secrets of Marketing Gamification to Enhance Customer Experience

1. What is gamification?

2. Who are gamers?

3. Why does it work?

4. Who is using it and how

5. 4 steps for success

Page 5: Gamification for witi 12.8.11

What is Gamification?

The application of gaming concepts to non-gaming experiences

Game mechanics = badges, points, leaderboards, levels, challenges, achievements, currencies

Game dynamics = Strategies used in game design to motivate e.g. appointments, avoidance, loyalty

A top pick for the Oxford Dictionary word of the year

Page 6: Gamification for witi 12.8.11

Who are gamers?

Sources: Pew Internet Studies, TechCrunch, NPD

53% social gamers are female, 40% of all gamers

49% age 18-49

Wired, mobile and social

40% of time on Facebook

Page 7: Gamification for witi 12.8.11

Proven ability to:Achieve higher levels of engagementChange behaviorsDrive a deeper, more compelling experience

Effectiveness of Gamification A ‘Must’ to Consider for Tangible Business Results

Page 8: Gamification for witi 12.8.11

Free Lunch Dynamic

Page 9: Gamification for witi 12.8.11

Epic Meaning and Communal Discovery

Ford used a giant Words With Friends game to reveal a new car

Page 10: Gamification for witi 12.8.11

Achievement, Pride, Ownership

Page 11: Gamification for witi 12.8.11

Progression and Ownership

Page 12: Gamification for witi 12.8.11

Loyalty and Rewards

Page 13: Gamification for witi 12.8.11

4 Steps to Success

1. Understand your business objectives

2. Develop a strategy (actions using game mechanics and dynamics to influence behaviors) to meet your objectives

3. Measure results

4. Reward your participants

Page 15: Gamification for witi 12.8.11

THANK YOU !!

Amy J. Liptonwww.gamyfy.com