Frank J. Schilling17104 NW County Road 2521 Archie, MO 64725

fjschilling@gmail.com (816) 645-5225

OBJECTIVE Seeking a position within Quality Control or Sales department with an opportunity for advancement, which will utilize my skills, abilities and education while creating strategies to develop and expand customer sales and relations to increase profitability.

QUALIFICATIONS• 15 Years of experience in the production and distribution of ready mix concrete. Experienced in customer relations

on a daily basis involving sales and product inquiries.• Thorough knowledge of concrete aggregate materials, decorative concrete construction products, supplies,

equipment, costs and procedures.• Strong leadership, problem solving, interpersonal communication with negotiation skills.• Assertive and highly detail focused with the ability to proactively and efficiently perform managerial tasks.• Possess the verbal skills and sincerity necessary to alleviate possible conflicts and to invoke the client and staff

confidence required for strong management and client relations.• Priority-focused, with the ability to develop result-oriented systems to enhance employee performance, increase

organizational efficiency and defect continuous improvement.• Multi-tasked, self-starter and quick learner that can work autonomously and as a team player.• Computer knowledge including Windows XP, Windows 10, Command Alkon Software, Systech, and LabSYS.• Excellent working knowledge of ASTM test methods and ACI Specifications.• Computer literate in the ability to produce mix design submittals for awarded projects, and maintain mix design,

compressive strength and aggregate databases.

CERTIFICATIONS • Certified Concrete Technologist Level 2

National Ready Mix Concrete Association Starting March 2009• Concrete Laboratory Testing Technician Level 1

American Concrete Institute, License 01000578, February 2014 – February 2018• Aggregate Testing Technician Level 1

American Concrete Institute, License 01000578, February 2014 – February 2018• Concrete Strength Testing Technician

American Concrete Institute, License 01000578, February 2014 – February 2019• Concrete Field Testing Technician Grade I

American Concrete Institute, License 01000578, February 2014 – February 2019• Concrete Flatwork Technician

American Concrete Institute, License 01000578, April 2015 – April 2020• Certified Concrete Field Testing Technician

Missouri Department of Transportation March 2013 – February 2019• Certified Aggregate Testing Technician

Missouri Department of Transportation March 2013 – June 2018• Certified Strength Testing Technician

Missouri Department of Transportation June 2013 – February 2018• Certified Specific Gravity Testing Technician

Missouri Department of Transportation June 2013 – February 2018

• Certified Aggregate Field InspectorKansas Dept Of Transportation, License 3358, October 2013 – October 2018

• Concrete Strength Testing TechnicianKansas Dept Of Transportation, License 3358, November 2013 – February 2019

• Certified Concrete Field Testing TechnicianKansas Dept Of Transportation, License 3358, November 2013 – February 2019

• Pervious Concrete CertificationAmerican Concrete Pavement Association, License 153, March 2010 – September 2015

ADDITIONAL TRAINING • Hunt Martin Materials LLC: Rock School • NRMCA Concrete Technology Training: Regional Short Course • NRMCA Concrete Technology Training: Continuing Education • Mid-West Concrete Industry Board, Inc.: Concrete Technology Course • Concrete Promotional Group of Greater Kansas City: Grasscrete-Void Structured Concrete • ACI: Chemical Admixtures for Concrete • ACI: Cementitious Materials for Concrete • The Builders' Association: Safety and Health Training • OSHA: Construction Safety and Health

WORK EXPERIENCE March 19, 2007, through May 20, 2016Ash Grove, Fordyce Concrete and Century Concrete 11011 Cody Street, Overland Park, KS 66210Quality Control Manager / Quality Control Supervisor / Quality Control Tech

Developed relationships with new and existing customers and contractors to maintain and grow sales. Maintain and evaluate LabSYS/Systech/Alkon database of mix designs and current material costs for each plant location. Advise quality control technicians, plant operators, sales representatives, and dispatch of the slump, air content, temperature, unit weight, and strength requirements for mix designs on all projects. Monitor and maintain a file of test results on coarse and fine aggregates (including aggregate producers data, internal QC/QA results, DOT data).

Coordinate daily activities of the quality control technicians. Participated in employee annual evaluations with constructive criticism. Handled employee disciplinary behavior issues, which included formal disciplinary action given and documented. Provided positive and constructive feedback and training to employees. Facilitated and motivated personnel in accomplishing assigned tasks. Worked to resolve customer issues, problems and concerns in a timely and effective manner. Evaluated problem situations for the best possible resolution and either implemented the resolutions or sought confirmation of resolution if necessary from the General Manager. Maintain a library of problems/solutions for reference. Monitor concrete test reports received from Ash Grove Ready Mix Laboratory and independent third party testing laboratories (calculate standard deviations and a coefficient of variation).

Maintained the highest standard of quality and safety in all aspects of the job. Drove ready mix trucks and other equipment as needed. Maintain a minimum of 30 tests for each mix design within the last 12 months per ASTM and ACI standards. Coordinate and maintain the Ash Grove Ready Mix laboratory at the Edwardsville, KS plant. Review daily compressive strength break reports on cylinder specimens. Maintain calibration and inventory on laboratory equipment and supplies. Attend multiple Pre-Construction meetings and conferences. Maintain a QC/QA project file on all high profile and unique projects (includes project specifications, drawings, submittals, project meeting notes, and testing lab/QC test results).

Multi-tasked between many projects and worked with a diverse team of individuals. Be customer focused. Participate in workshops, seminars, and other industry related events. Support sales by educating our customers on products and services. Monitor all concrete and aggregates testing, review project specifications, and design concrete mixes to meet specification requirements per ASTM and ACI standards.

2003 through 2007Lafarge North America15100 E Courtney Atherton Rd, Sugar Creek, MO 64058Concrete Quality Control Technician

Responsible for sampling concrete and aggregates from production, shipping and project locations. Perform proper sample preparation and testing using standard laboratory procedures. Perform record keeping and calculations. Work with Labsys and Toolbox operations daily. Interface with customers, operations and sales to resolve quality control issues. Work with cement and ad-mix suppliers to make sure their products comply with specifications. Build and submit mix designs. Maintain and routinely inspect all testing equipment and facilities. Work with business units to provide products that meet or exceed customers needs. Actively participate as a member of the Western Missouri Ready-Mix team.

2001 through 2003APAC Missouri Materials 22306 S State Route 291, Harrisonville, MO 64701Concrete Truck Driver

Haul ready mix concrete, operate front end loader, assist contractors, maintain safe driving and working conditions and provide a positive reflection of APAC Missouri Materials for the customers and fellow employees. Smith System qualified.

EDUCATION University of Central MissouriWarrensburg, MO General Education/Criminal Justice (1994)

College of the Ozarks Point Lookout, MO General Education/Criminal Justice (1993)

REFERENCES Rusty OwingsQuality Control Manager, Geiger Ready Mix Co. Inc.4303 Speaker RdKansas City, KS 66106rustyowings@geigerreadymix.comrustyowings3@gmail.comWork: 913-547-4983Mobile: 816-859-0324

Todd HintonTechnical Center Manager, Ash Grove Cement Company11011 Cody Street, Suite 125Overland Park, KS 66210todd.hinton@ashgrove.comWork: 913-319-6167Mobile: 214-287-0581

James VanAckerQuality Control Manager, Midwest Concrete Materials, Inc701 South 4th St.Manhattan KS, 66502james.vanacker@4mcm.comMobile: 816-559-1566Office: 785-776-8811

John HancockAssistant Regional Sales Manager, Euclid Chemical Company19318 W. 98th St.Lenexa, KS 66210jhancock@euclidchemical.comMobile: 913-908-3422