Course Impact Report - Spring 2019

SOCIAL INTRAPRENEURSHIP FOR INNOVATION IN HEALTH

EXECUTIVE SUMMARYSocial Intrapreneurship for Innovation in Health is an online professional development course made possible through the Making More Health (MMH) initiative, a partnership between Ashoka and Boehringer Ingelheim. The course is hosted on the NovoEd Learning Delivery Platform.

Making More Health (MMH) identifies, supports and scales innovative, entrepreneurial solutions to global health challenges in order to make more health happen for people, animals and their communities around the world. This course is designed to support professionals in the health sector to develop a deeper understanding of and self-identity with intrapreneurship. This is achieved through weekly interactive guest speaker sessions, featured videos, readings, discussion forums and group collaboration opportunities.

● 440 enrollees from a diverse mix of public and private sector health professionals, aspiring and established social entrepreneurs, students and business executives around the world

● 41% of active participants successfully completed requirements for graduation and earned the ‘Changemaker Scholar’ designation. 63% of graduates completed the course with distinction.

● 100% of end-of-course survey respondents feel inspired to start and/or further develop an intrapreneurial initiative in their daily business or field of work.○ 22% have already already taken on an intrapreneurial project or action within 4 weeks of course completion, and 70% are planning to.

● 100% of end-of-course survey respondents confirm that they now understand the business case for partnering with social entrepreneurs as a result of taking the course.

● Enhancements to the Fall 2018 course include:○ A new pilot of weekly “Office Hours”○ The launch of the Linkedin Alumni Group○ A introduction to Ashoka’s Systems-change approach

COURSE OVERVIEW: CONTENT

MODULE 1: The Business Case for Social IntrapreneurshipUnderstand the concept of social intrapreneurship and explore real-life applications within the business world.

MODULE 2: Intrapreneurial Challenges and OpportunitiesIdentify and define the types of problems that social intrapreneurship can solve, with attention to how to communicate and frame the problem in a compelling way.

MODULE 3: Strategies for Advancing Social Innovation Within Your InstitutionExplore practical strategies and steps that social intrapreneurs can take when navigating bureaucratic and institutional obstacles.

MODULE 4: Co-Creation Part 1 - Leveraging Shared ValueDiscover co-creation by learning how not-for-profits and businesses can work together to design new products, services or business models.

MODULE 5: Co-Creation Part 2 - Idea Development and PitchingUncover best practices for idea development, prototyping and pitching.

MODULE 6: Review and Next StepsReflect on the experience. Solidify new professional connections and concepts.

COURSE OVERVIEW: THE NUMBERS

Participants from 56 different countries, including Boehringer Ingelheim employees from 33 different countries

251 active participants, of which 38% were Boehringer Ingelheim Employees

41% graduation rate, with an average of 131 points* earned per graduating learner. 63% of graduating learners received a Certificate with Distinction; 38% were from Boehringer Ingelheim

4,496 total comments in discussion forums● Average of 18 comments per active user

*Participants earn points based on their engagement with different course elements and need a minimum of 100 points to graduate and 130 points to graduate with distinction. 170 is the total possible points.

228 practical assignment submissions

6 modules:● April 8 - May 17, 2019● 16 videos; 38 discussion forums; 6

assignments; 6 live sessions; 26 readings

Each week, self-paced learning modules were complemented with a one hour live session with a guest expert, led by the Ashoka course facilitators. Participants asked questions and shared insights in real time. All sessions were recorded, archived and transcribed for later viewing. 85.5% of end-of-course respondents scored the Live Sessions as “good” or “very good”— a 10% increase from the last course edition.

Joseph Agoada

Joseph is an international humanitarian with over twelve years of experience in creating innovation within institutions. He has been a social intrapreneur at UNICEF and Ashoka, and has led dozens of workshops for corporate social intrapreneurs. He is currently the director of global communications at InSTEDD and leads intrapreneurial initiatives with the World Food Program and Center for Disease Control.

Justin is a founding member of the League of Intrapreneurs. He is co-founder and Chief Impact Officer of INBONIS, a certified B Corp that provides faster and more accurate financial tools to improve MSME access to finance. In 2017, Justin established Azao Consulting’s UK office where he leads the team working with corporate clients to accelerate social innovation and inclusive business development in precarious, informal and emerging markets. .

Justin DeKoszmovszky

Cynthia Drayton

Cynthia is a Senior Consultant at Cause Consulting, guiding companies of all sizes to simultaneously strengthen business and impact society. Prior to Cause Consulting, she designed strategic, impact-focused partnerships with Nike, General Electric, eBay, Intel, Green Mountain Coffee and other leaders as part of her work with Ashoka. Her work with Nike helped spawn an entirely new social sector: Sport for Development and Peace, recognized by the United Nations.

Nneka Mobisson

Dr. L. Nneka Mobisson is the co-founder and CEO of mDoc, in sub-Saharan Africa. Prior to mDoc, she was the Executive Director for the Africa Region at Institute for Healthcare Improvement (IHI). A pediatrician by training, Dr. Mobisson was previously Vice President of Community Health and Population Health Management at the Connecticut Hospital Association.

Mark Cheng

Mark Cheng is an experienced social investor who has advised, invested in and helped raise over USD 200M for more than 60 social ventures in 12 years. Since 2010, Mark has held senior leadership positions at Ashoka, most recently as head of the European team. As a Senior Advisor on Social Finance, he hasbeen mentoring and coaching the Making More Health Accelerator initiatives in East Africa on how to raise capital and present their ideas to social investors.

Carole Neyrinck

Carole serves as Global Lead for Sustainable Development at Boehringer Ingelheim. She has 28+ years’ experience in the Human & Animal Health industry, in the fields of sustainable development, strategy, business process transformations and strategic program management.In 2015 she created the Societal Responsibility Organization and strategy for BI Animal Health and brought into the company new approaches such as Life Cycle Assessment, Climate Neutrality and Inclusive Business.

LIVE SESSIONS WITH GUEST EXPERTS

APPLICANTS’ PROFILESWHERE APPLICANTS

WERE FROMYEARS OF PROFESSIONAL

EXPERIENCEREASON FOR ENROLLING

IN THE COURSE

“I am curious how to use an established economic infrastructure and knowledge of already existing companies to realize a social project, thus contributing to a better and healthier world. A.N. - Germany

“I work in resource-constrained environments and doing this course might assist in innovations that can be vital in ensuring quality integrated health care to the community”

A.O. - Kenya

“ I would like to learn more about how not-for-profits and businesses can work together to design new products, services, and business models and learn about best practices for idea development, prototyping, and pitching as well as create new professional connections”

J.C. - France

“ I will learn skills on how to draw effective proposals and garner support for the service. The status of being a participant in the programme will give me the opportunity to network with other participants in order to share ideas on how to improve the service. I aspire towards being a public health policy expert and I believe this programme will help me learn how to use innovative tools to reduce the barriers to healthcare in Africa” D.L. - Ghana

COURSE IMPACTComments in discussion forums and Live Sessions

The win-win-win proposition encompasses a change in thinking. When I read it I thought of a thinking style that can be described as inverse. Instead of focusing on an exclusive customer group (high-income) you concentrate on a low-income customer sector. By doing this you explore new markets, and therefore generate profit, gain experience and complex knowledge. The latter functions as a good key to new business areas which are overseen by purely profit orientated businesses. The win-win situation can be in sum described as a holistic circle, instead of clear boundaries and defined business areas.

Discussing the article “A New Alliance for Global Change”

“It is clear that an intrapreneur needs to be a developer inside the organization. To [act] on your ideas you will need empathy, cooperation and persuasion. A lots of risks will appear in your path, and you might have to cross it to start up a disruptive idea. Of course you will have to choose in which battle to play the game, and don't be afraid of failure. A stunning phrase is: Fail fast, fail cheap, learn from it, and move on!”

Discussing the article “Five Key Insights from My Time as an Intrapreneur”!

Adolfo EscaladaTechnical and Commercial Promoter

Boehringer IngelheimArgentina

"Think big and act big" for me says it all. Irrespective of your background, we have to be driven by great ideas and great visions. (...) Also, learning as a continuous process, is a must! And being humble and teachable to learn from customer is inspiring.

Discussing the article “Out of Poverty”

“Agile methodology is the focus these days, with sprints (small iterations) to continuously plan, test, integrate, perform risk evaluation, and control the progress of the project to reduce the chance of failure. I like the idea of prototyping when having a lot of interaction with and input from the end user is desired during development.”

Discussing the article “Prototyping Public Services: An Introduction to Using Prototyping in Development of Public Services”

Jen Multari Head of Global Submission

Management and Global Submission ServicesBoehringer Ingelheim

Germany

Ifeoma NehemiahAssociate Health Coach

mDocNigeria

Alexandra NúñezDoctoral Researcher

Technical University Darmstadt and Institut für Medizinische

und Pharmazeutische Prüfungsfragen (IMPP)

Germany

COURSE IMPACTPost-course comments and feedback from participants

“I have learned about the concept of social intrapreneurship and how it relates to system change and shifting mindset. Yes, it is about social impact, making business as well, but one must not forget about addressing the root cause of the issues we seek to address as social intrapreneurs. I also learned that we need to be open-minded about our ideas, ready to take risks, be up for the challenges we might face within the organisation we work. I learned that we need to understand the problems we are addressing, learn how to make good pitching for our cause. We also need to be collaborative, work on co-creation and be committed.”

WeyinmiErikowa-Orighoye

Director of Health ProgramsCoastal and Marine Areas

Development InitiativeUK

“In my role as a professor, first, I will include the topic of social intrapreneurship (SI) in the official syllabus of the ‘Sustainability and Social Responsibility´ course I teach. Secondly, I will include it as a central topic of the course assignments. Third, I will encourage and guide the senior students to consider social intrapreneurship, and SI potential partners for a project, as a theme for their thesis work.” Rosario Sheen

Associate ProfessorUniversity of Lima

Peru

“Now I’m looking at my work differently, with a lot of enthusiasm. I see myself as a seeker and now I know how to identify the problem and how to build a model and to find solution/s and to dare improve the health system. I also have been passing on what I’ve learned to some of my colleagues and some of them are enthusiastic to learn more.”

Ralitsa IvanovaMedical Sales Representative

Boehringer Ingelheim Bulgaria

Thorsten JumpertzTherapeutic Area Budget Specialist

Boehringer Ingelheim Germany

“This Course was really interesting and inspiring. It offered new points of view and the chance to interact and engage with completely new topics, ideas, and strategies. Thanks to all of you how made this available and possible. I will definitely start sorting what I learned and experienced to find the best fit for my interests and skills and will try to find people and projects to get first insights into how it is to be a part of a social intrapreneurship team/project. Hopefully, this will lead to something I can initiate by myself in the future.”

COURSE IMPACTPost-course comments and feedback from participants

“My key takeaway from last 5 weeks is that changemakers are among us. We often see the opportunity of making a difference, however, have tons of excuses of not pursuing the solution! Social intrapreneurship and related ideas have helped me think differently. (...)

From the beginning of course, I started to evaluate my work through the lens of intrapreneurship and what left me amazed was how a systemic approach could do wonders.

I am practicing these concepts in real world already and can see a great difference in my thinking and execution. The impact will be seen on lives of people I work with in coming days and I am excited that this time, change will be more sustainable than it ever could!”

Sarfaraz SyedSustainability ManagerSymbiosis Center for

Business ManagementIndia

“This course was so rewarding! I learned a lot! If I shall select 3 key insights for me, they are: 1) go and meet the people around, understand their needs/their problem. Spend time to analyze the roots of the problem. It's better to improve the system rather than to solve one problem by one problem; 2) Before I saw intra/entrapreneurship work as a rather individualistic adventure, but this course made me realize that it is not! It's all about co-creation, teamwork. Your team should be of people you trust in and with the skills you need to build the solution and convince the stakeholders; 3) Last but not least: to make the world better we need the help of everyone, even children can be actors of the changes. The next steps after this course? To share the insights from this course with people within my company who are willing to have a positive impact through their work in the company. To discuss with them how we could develop a social intrapreneurship program within the company and propose some ideas. And then of course I would like in the near future to contribute, or even to lead, such a project within my company or even outside…”

Aurelie PorcheronWellness Research

Project ManagerChanel PB

France

COURSE IMPACT

07

“As a result of this course, I am inspired to bring what I have learned back to my daily business.”

“As a result of this course, I now understand the business case for partnering with social entrepreneurs.”

“As a result of this course, I have already taken on an intrapreneurial project or action.” **

* The impact stats are reported from participants who responded to the respective end-of-course survey questions.** Survey taken only 3 week after the end of the course.

All participants*

100%100% 100%

COURSE IMPACT

07

“As a result of this course, I am inspired to bring what I have learned back to my daily business.”

“As a result of this course, I now understand the business case for partnering with social entrepreneurs.”

“As a result of this course, I have already taken on an intrapreneurial project or action.” **

* The impact stats are reported from participants who responded to the respective end-of-course survey questions.** Survey taken only 3 week after the end of the course.

Boehringer Ingelheim Employees*

100% 100%

COURSE IMPACTParticipants were asked to indicate the extent to which the course improved the following skills - on a scale from ‘Strongly Disagree’ to ‘Strongly Agree’. Note: The figures below show the combined scores for “Agree” and “Strongly Agree”.

COURSE IMPACT

08

Ashoka Changemakers uses a metric called Net Promoter Score®, or NPS®, to measure participants’ experience and inform program evaluation.

The scoring is based on a 0 to 10 scale. Those who respond with a score of 9 to 10 are called “Promoters,” and are considered likely to exhibit value-creating behaviors, such as remaining engaged for a longer time and making more positive referrals to other potential participants. Those who respond with a score of 0 to 6 are labeled “Detractors,” and they are believed to be less likely to exhibit the value-creating behaviors. Responses of 7 and 8 are “Passives.”

The Net Promoter Score is calculated by subtracting the percentage of participants who are Detractors from the percentage of participants who are Promoters. Technically, any score above zero can be considered a "good" score, since it implies that you have more promoters than detractors. 50 and above is excellent, and 70 and above is the best of the best.

NPS

Would you recommend participation in this course to a colleague or peer?

NPS

09

COURSE ENHANCEMENTS & NEXT STEPSDuring Spring 2019, the course piloted weekly Office Hours, led by our facilitators. Learners had the opportunity to share their projects, ask for resources and insights, and clarify their questions about the modules.

Following requests from the graduating learners, the Ashoka Changemakers’ team created an Alumni Group on Linkedin, so they have a space to continue connected post-course graduation. The group currently has 200 members, among them social entrepreneurs, public and private sector employees, researchers, professors and students.

We also introduced a section on Ashoka’s Systems-Change Approach, an opportunity for learners to understand the different levels of impact: direct services, scaling direct services, systems-change and mindset-shift. 78% of learners confirmed they are interested in learning more about this topic.

For the next edition (Fall 2019), we will:

Strengthen the recently-created Linkedin Alumni Network, and work with successful alumni for them to become ambassadors of the course

Promote the “Ripple Effect”; i.e. encourage learners to continue spreading the knowledge they gained, inspiring other to become changemakers within and outside of their institutions.