flexipacket operation and maintenance

8/12/2019 FlexiPacket Operation and Maintenance

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Revision Record Do n t Pr int Th is Pa g e

Course Code Product Product Version Course Version ISSUE

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Developer/Modifier Time Approver New/Update

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FlexiPacket Operationand Maintenance


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Objectives

Upon completion of this course, you will be able to:

List the operation and maintenance items of FlexiPacket

Implement the maintenance operation of FlexiPacket

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Contents

1. Operation and Maintenance Overview

2. Alarm Management

3. Test Functions

4. Measurement Management

5. Export Data

6. Performance Management

7. Administration Tasks

8. License Management

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Overview

An Operator normally can perform by the LCT to detect the

normal operating conditions or the malfunctions:

Alarm management

Test functions

Measurement management

Export data

Performance management Administration tasks

License management

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How to enter the FlexiPacketRadio/MultiRadio

The following 3 User Classes are available:

Read Only User

Read & Write User

Admin User

Default values are listed in the table:

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How to enter the FlexiPacketRadio/MultiRadio

System Status:

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Contents


2. Alarm Management

3. Test Functions


5. Export Data




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2. Alarm Management

2.1 Automatic Backup Manager Alarms Severity

2.2 Alarm condition (menu Equipment > System Status)

2.3 Display of Alarms (Alarm menu)

2.4 Alarm List

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Contents


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Alarm Management

The Alarms menu allows checking the status of the equipment

alarms and detecting the cause of a possible wrong operation.

The failure and the failure processing are differentiated in 4

failure classes:

communication problems related to the ports, to the modem and

to the Tx power (INTERFACES ALARMS)

synchronization problems (SYNCHRONIZATION ALARMS)

problems related to the software (SOFTWARE ALARMS)

equipment failures (WHOLE ODU ALARMS)

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2.1 Alarms Severity

Five severity levels are foreseen in order to classify the alarms:

Critical

Major

Minor

Warning

Indeterminate

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2.2 Alarm Condition (Menu Equipment> System Status)

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2.3 Display of Alarms (Alarm menu)

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Display ofAlarms (1+0)


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Display of Alarms (Alarm menu)

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Display ofAlarms (1+1)


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Display of Alarms (Alarm menu)

Whole ODU alarms

Synchronization

Maintenance

System Severity

Accounting Log

Interfaces Alarms

Software Alarms

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2.4 Alarm List

The Alarm List menu opens a list with all the current alarms with the

relevant Raised time, Severity and Alarm Description.

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Contents


2. Alarm Management

3. Test Functions


5. Export Data




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Test Functions

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Select menuEquipment >Operation,Administrationand Maintenance.


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Loopbacks

IDU-ODU Cable Test

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Loopbacks

RF Self Test

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Loopbacks

Link Test

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LL4 (IDU-ODU Cable Test Loopback)

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Steps:


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LL4 (IDU-ODU Cable Test Loopback)

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Set :Interface: GbE PortTest Type: IDU-ODU Cable Test (LL4)

If these fields are not changed, thedefault values are used.

Steps:


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LL1 (RF Loopback)

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Steps:(Step 1, 2, 3 arethe same as thesesteps of LL4.)

Set :Interface: Radio PortTest Type: RF Self Test(LL1)

If these fields are not changed, thedefault values are used.


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Link Test Loopbacks (RL3)

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Set :Interface: GbE PortTest Type: Link Test RemotePayload(RL3)

If these fields are not changed, the

default values are used.


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Link Test Loopbacks (LsRL3)

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Set :Interface: GbE PortTest Type: Link Test RemotePayload(RL3)

If these fields are not changed, the

default values are used.


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Timed Tx Squelch

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Contents


2. Alarm Management

3. Test Functions


5. Export Data




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Measurement Management

The Measurements menu provides the

following options:

Port Counters: Measurements on the

Ethernet traffic interface

RF & Others: Reading of the RF Tx - Rx

power, number of synchronization switch,

LLDP summary.

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Port Counters

The Port Counters menu allows to display the statistics information

relevant to the 3 ports of the internal Ethernet switch.

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How to Check the Errors on the Ethernet

Cable after a Long Recording of Traffic

Step 1:

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How to Check the Errors on the Ethernet

Cable after a Long Recording of Traffic

Step 2:

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Reset the Counters

The values of the counters are valid if you made the reset of the

counters of the GbE Port ( or All Ports) at the start of recording.

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RF & Others

By selecting RF & Others the following dialog box opens:

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Contents


2. Alarm Management

3. Test Functions


5. Export Data




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Export Data

This menu allows to export and to save on the PC the report

files.

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How to Export the Report Files

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Destination directory Exporting


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Contents


2. Alarm Management

3. Test Functions


5. Export Data




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Performance Management

Three types of performance are available:

RSPI Performance

ACM Performance

Ethernet Performance

The system foresees two measuring intervals for the

performance data:

interval of quarters of an hour interval of 24 hours.

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RSPI Performance

RSPI (Radio Section Physical Interface) performances are parameters

allowing estimates and statistics on the RF transmission.

The parameters are reported in the table.

It is possible to set up to 4 different thresholds for the RF Rx power

(RLT Threshold) and 2 threshold for the RF Tx (TLT Threshold).

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Setting of the RSPI Parameters

Open the PM Setting sub-menu in

the Performance menu.

The Performance Setting window

allows setting the values of the

measurement of the RSPI performance:

TLT1 = Tx Level Threshold #1

TLT2 = Tx Level Threshold #2

RLT1 = Rx Level Threshold #1




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Displaying of the RSPI Parameters

Open the PM View.

Click on Quarter for the

15 performance and Day

for the 24 hours

performance.

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Displaying of the RSPI RxPerformance (Quarter)

Displaying of the RSPI RxPerformance (Daily)


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Displaying of the RSPI TxPerformance (Quarter)

Displaying of the RSPI TxPerformance (Daily)


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ACM Performance

The ACM performance

menu shows the total

number of seconds, during

which the Radio link in Tx

side (or in Rx side), a

specific modulation profile

has been used.

Displaying of the ACM

parameters: Open PM

View in the Performance

menu.

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Displaying of the ACM Parameters

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Displaying of the ACM RxPerformance (Quarter)

Displaying of the ACM RxPerformance (Daily)


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Displaying of the ACM Parameters

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Displaying of the ACM TxPerformance (Quarter)

Displaying of the ACM TxPerformance (Daily)


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Ethernet Performance

The Ethernet performance menu shows the performances of

the Ethernet.

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Displaying of the EthernetPerformances

Open PM View in the

Performance menu.

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Displaying of the GbEPerformance (Quarter)

Displaying of the GbEPerformance (Daily)


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Displaying of the RadioPerformance (Quarter)

Displaying of the RadioPerformance (Daily)


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Contents


2. Alarm Management

3. Test Functions


5. Export Data




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7.1 Security

7.2 Product and Software menu

7.3 License Upgrade

7.4 Networking parameter change in the Single cable

configurations

7.5 Reset

7.6 Backup and Restore

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Contents


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7.1 Security

Open the

Security menu:

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Security

By pressing the

View Accounting

Log button the

Accounting LogTableopens.

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7.2 Product and Software Menu

Software Data View

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Software Upgrade

From WebLCT, the build software can be upgraded without

any interruption on the operation.

The upgrade procedure uploads the software build on the

standby bank; the system keeps running the pre-existingsoftware on the active bank.

To make active the new build software, it is necessary to

execute the switching of the banks. The switching operation

runs the new version of the software.

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Software Upgrade

Steps:

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Product Inventory Data

Select HW Inventory in the Product & Software menu.

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7.4 Networking Parameter Change inthe Single Cable Configurations

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The new parameters can be made available in different ways:

HW Reset of the Direct_connected ODU,

Disabling/Enabling of ACCM Timer and Disabling/Enablin MAC Learning in

Direct Connected ODU

Topology change (disconnect and reconnect the ODU-ODU cable or

connect/disconnect the GbEcable of Co-located ODU)


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Networking Parameter Change in theSingle Cable Configurations

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Disable the Transfer IP Address to colocatedODU functionality

asshown in the figure, before to run the commands on port 23001

and do not re-enable it.


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7.5 Reset

Select menu Equipment > System Status.

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7.6 Backup and Restore

Backup:

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Backup and Restore

Restore:

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Backup and Restore

Restore:

Click on View Last

Restore Log button to

view the log of the lastrestore done on the

application.

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Contents


2. Alarm Management

3. Test Functions


5. Export Data




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Instructions for Fetching License Keyfrom CLicSSystem

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Support for Target ID Swap

Target IDs can be swapped only if:

Hardware is broken and a replacement license key is needed in new HW.

A wrong target ID has been used.

Only license type that can be swapped is: license & standard key, if areason for SWAP is met.

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By pressing the LAC/Serial number link . user is directed to Detailed LK

information. User can navigate also from there to the SWAP target IDs.

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Swap target IDs:

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Swap target IDs:

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Troubleshooting Instructions

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Error Code Error scenario System Response Corrective instruction

1 Incorrect message format Error 001: Incorrect message format.Please send message in format "STOCK-ID DEVICE SERIALNUMBER". NSN/CLicS

User should send message again with correct messageformat. Message format expects at least 2 words. Firstword is considered as Stock-ID and 20 characters after thefirst space will be considered as target ID.

2 Requester's mobile numbercannot be identif ied insystem

Error 002: Access rights denied forrequested mobile number. Pleasecontact NSN Contact / NOLS Support forcorrecting mobile number in NOLSaccount. NSN/CLicS

User's mobile number cannot be traced back to a validNOLS account. If user has existing NOLS account, mobilenumber update can be requested by email to NOLSSupport team. If user does not have NOLS account,request NOLS support for creating new account.

3 Mobile number is valid, butSMS license delivery accessmissing

Error 003: You do not have sufficientaccess rights for CLicSSMS service.Please contact NSN ContactPerson/CLicSLocal key users for accessrights. NSN/CLicS

User has a valid NOLS account with correct mobilenumber. But CLicS tool access or/and CLicS Subcontractorrole is missing. CLicS Local key user should be able toprovide the needed CLicS roles.

4 Stock ID is invalid Error 004: Stock-ID ABC is not valid.Please type the correct Stock-Id.NSN/CLicS

The stock id sent by user is incorrect and does not exist inCLicS. Correct Stock-Id should be noted down from CLicSapplication web interface from left hand menu - "Supportfor SMS Delivery".

5 User does not have accessrights to create licensesfrom requested stock.

Error 005: You do not have access tolicense keys from stock ABC. Pleasecontact NSN Contact/CLicSLocal keyusers to get needed access rights.NSN/CLicS

Stock is valid, but user does not have access to thementioned stock. Stocks are associated with customers.User should be mapped to the customer to enable accessto the stocks belonging to that customer. CLicSLocal keyusers should be contacted for mapping user to neededcustomers in CLicSsystem.


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Troubleshooting Instructions

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Error Code Error scenario System Response Corrective instruction

6 Stock does not have any morecapacity available for license keycreation

Error 006: Stock ABC does not havecapacity available for licensecreation. Please contact NSN forsolving the problem. NSN/CLicS

Stock available capacity is zero. This is possible if: All ordered licenses are used > more licenses needto be ordered Licenses are ordered, but order is cancelled / GI notissued/ GI cancelled. > contact SAP local key users forcorrecting the problem

7 License generation failed due tosystem problem

Error 007 - License generation failed.Please contact NSN Contact Personto investigate the problem.NSN/CLicS

License generation failed due to system relatedproblem. This is possible if any system component isdown (NAIP, CLicS, and NOLS) or not working. Usercan try after sometime; it will work if the problem was

temporary. CLicS IT Support should be contactedaccording to support model to troubleshoot theproblem.

8 Device Serial number lengthexceeds limit

Error 008 - Entered Target ID hasmore than 20 characters, Pleasecheck if the target id (device serialnumber) is correct. NSN/CLicS

CLicS system allows device serial numbers (target id)ofmaximum length 20 characters. Please type thecorrect target id.

9 Device Serial Number format isinvalid

Error 009 - Entered Target IDcontains invalid characters, Pleasecheck if the target id (device serial

number) is correct. NSN/CLicS

The target ID contains characters which are notallowed.Allowed characters are ASCII characters within range

0-127. CLicS IT support should be contacted for furtherdetails.

No response from CLicSafter 15minutes SMS request is sent (inaverage response is expected inless than 5 minutes)

User gets no response from CLicSafter SMS request is sent

Technical problem contacting BookIT server. CLicSITsupport should be contacted for troubleshooting theproblem on BookIT server.


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Summary

Operation and Maintenance Overview

Alarm Management

Test Functions

Measurement Management

Export Data

Performance Management

Administration Tasks

License Management


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Thank you

flexipacket operation and maintenance

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