We employ a large team of qualified, experienced engineers and technical personnel to provide you with world-wide field support.

Answers for Energy

Field ServiceFor Industrial Gas Turbines up to 15 MW

www.siemens.com/energy

Global Support

Specialist Knowledge

We have extensive experience, spanning over 60 years, in the design, manufacture, operation and maintenance of our Siemens range of small gas turbines.

As the on-site representative of our business, the Field Service Engineer is key to the success of the Siemens service support team.

The benefits of Siemens Field Service are:

A source of OEM supported field service technicians.

The latest technical updates.

All of our work is covered by OEM warranties.

We offer a high quality and reliable service.

Our field service engineers specialize in your product.

We cover a range of services including operation and maintenance, installation, commissioning, troubleshooting and operator training.

A Global Network of Service Support

Additionally, by using the capability of Siemens local service centers, supported by globally located field service specialists, we are able to provide service support when and where you need it.

This level of support is only obtainable from an OEM, making us your best choice for long term support.

Responsive, Fast & Reliable

Service emergency team F.A.S.T. (First Action Service Team) provides a speedy response to your emergency, whether it be a significant production loss or a Health & Safety issue, the F.A.S.T. team can be mobilized within 48 hours.

Our Field Service Engineers have access to a large team of engineering support, providing essential technical backup and access to other specialists within the Siemens network.

We offer you the very latest product knowledge and provide a unique level of support tailored to your SGT engine.

www.siemens.com/energy

For more information or to arrange an appointment, please contact your local CSM or our Field Operations experts in Lincoln, UK

Tel: +44 (0)1522 583157Email: lcnw.sgt.service.enquiries.energy@siemens.com

Published by and copyright © 2014:

Siemens Industrial Turbomachinery, Energy Service Feilden House, Lincoln, LN6 3AD, UK

All rights reserved. Trademarks mentioned in this document are the property of Siemens AG, its affiliates, or their respective owners.

Subject to change without prior notice. The information in this document contains general descriptions of the technical options available, which may not apply in all cases. The required technical options should therefore be specified in the contract.

Benefit from our Specialist Technical Knowledge

Only Siemens employed Engineers are provided with a ‘capability passport’ that records all of the training, qualifications and competency skills that the individual has successfully completed during their career with Siemens.

The ‘capability passport’ is your assurance that the Siemens engineer we send to your site is fully

Zero Harm Culture

We demonstrate an uncompromising commitment to quality and the protection of the health and safety of our employees, our customers and the environment.

conversant with your engine type and has the necessary up to date skill-set to properly maintain your turbine.

Many of our field staff are qualified across engine types and technical disciplines, with extensive experience in the maintenance of your particular type of installation. We also ensure that they continue to receive technical updates, improvement bulletins, refresher courses and new product training.

All Siemens Field Service engineers are comprehensively trained in house, continually assessed, and are qualified to ISO 9002 standards.

Available Expertise:

Core Changes, Installation & Commissioning: Supervision or full installation of new or relocated equipment.

Short or Long Term operation and maintenance services.

Routine Service Work: for all scheduled inspections.

Speed of Response: through local service personnel.

Troubleshooting: on-site and remotely for problems or unscheduled outages with package equipment, fluid systems, controls, combustion, emissions, vibration or driven unit.

Emergency 24/7 call out services: 365 days per year.

Hands-on Site Training: for users’ operators and maintenance personnel.

2000 Quality Management SystemISO 9001

2004 Environmental Management SystemISO 14001

2007 Occupational Health & Safety Management SystemISO 18001

We possess the following Lloyds Register Quality Assurance Certificates of Approval: