facility manager or imaging manager or radiology manager or prac

8/6/2019 Facility Manager or Imaging Manager or Radiology Manager or Prac

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LINDA MCCONNELL2321 SW Westminster Drive * Lee's Summit, Missouri 64082816-729-7926 * [email protected]

HEALTHCARE MANAGEMENT * PRACTICAL RADIOLOGY

Adaptable healthcare professional with extensive experience enhancing facility operations through expert administrative management, technical troubleshooting, and delivery of hands-on patient care. Strong leader with demonstrated skill overseeing health facility management, personnel, and patient relations. Broad technological background with experience in technical writing and documentation management, statistical reporting, and advanced leverage of proprietary software. High level quality in all aspects of radiology with proven commitment to client relations and service delivery.

Health Care Administration * Patient Care & Safety * Medical Program Management* Client RelationsPhysician & Patient Relations * Medical Informatics * Personnel Management * TroubleshootingTechnical Writing * Internal & Client-Facing Documentation * Registered Radiologic Technologist

Engineering Team Liaison * Quality Control * Staff Training & Leadership * Statistical Reporting

PROFESSIONAL EXPERIENCECERNER, Kansas City, Missouri * 2007-2009Leading healthcare information technology firm with multiple locations worldwide.

Senior Documentation DeveloperServed as documentation liaison between engineering teams and clients. Edited and rewrote documents received from engineering for clarity and accessibility; utilized Cerner software to upload edited documentation onto client-readable sites.

* Ensured timely and detail-perfect documentation under fast-paced deadlines.* Cultivated relationships with clients and internal engineering teams; streamlined communication.* Assisted in achieving team award for exceptional work on client release detailspreadsheets.

OPENSIDED MRI OF KANSAS, Overland Park, Kansas * 2003-2007Corporate-owned MRI company with approximately 10 facilities throughout US.

MRI Facility ManagerOversaw operations of 6-person team as leader of high-volume MRI facility. Coordinated all aspects of patient experience from customer service to facility repai

r. Collaborated with Marketing Director on in-person sales and marketing strategy and implementation. Managed hiring and dismissal of employees as needed; delivered performance evaluations and mentored employees. Assured quality of scans through constant communication with radiology teams. Delivered monthly statisticalreports to corporate office. Completed hands-on patient scans as needed.* Improved facility operations through introduction of PACS system allowing radiologists to receive scans remotely at hospital locations.* Contributed significantly to increased revenue by delivering exceptional customer service and securing repeat business from referring physicians.


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MEDICAL IMAGING, INC., Kansas City, Missouri * 1999-2003Physician-owned medical imaging center delivering diagnostic radiology exams, CTscans, MRI's, bone density scans, mammography and nuclear medicine to patients.

MRI TechnologistDelivered MRI exams to patients during evening shift. Prepared all needed documentation.* Stepped in to perform administrative duties as sole employee during evening shift rotation.* Delivered consistent high-quality patient care in challenging high-volume environment.

LINDA MCCONNELL * Page 2 * [email protected]

CERNER, Kansas City, Missouri * 1994-1999Leading healthcare information technology firm with multiple locations worldwide.

Clinical Marketing SpecialistDelivered comprehensive training to new radiology sales associates. Liaised betw

een sales teams and engineering personnel. Served as company and RadNet productrepresentative at trade shows, client sites and Vision Center. Developed marketing scripts and collateral in collaboration with marketing staff. Created and implemented client outreach program and assembled prospect listings utilizing Prospector. Developed and updated internal sales documentation.* Developed improved demonstration script promoting V500 prototype for sales associates operating at RSNA trade show.* Played key role in planning successful product presentations at major trade shows including AHRA and RSNA.* Led creation of continuing education program for Radiologic Technologists.* Introduced processes and procedures dramatically improving communications between engineering and sales teams.

Technical WriterCreated and delivered Help files and attached context-sensitive files using RoboHelp software and Visual Basic. Developed internal and client-facing documentation informing stakeholders of new product developments and improvements.* Developed Visual Basic skills pro-actively to enhance ability to manage documents.

NOTE: Additional professional experience includes Special Procedures / CT Technologist at VA Medical Center, Lead Radiologic Technologist at Cliffview Center for Women's Health, and Assistant Radiology Director at Cass Medical Center. Details upon request.

EDUCATION

Bachelor of Arts in Management of Health ServicesOttawa University, Ottawa, Kansas

PROFESSIONAL DEVELOPMENTSt. Luke's School of Radiologic Technology: Kansas City, Missouri

REGISTRIES & LICENSESAdvanced Mammography RegistryAdvanced Magnetic Resonance Imaging Registry


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American Registry of Radiologic Technologists: Registered TechnologistKansas License Number 22-03527

LINDA MCCONNELL2321 SW Westminster Drive * Lee's Summit, Missouri 64082816-729-7926 * [email protected]

Dear Sir/Dear Madam:

As an experienced healthcare professional with a history of success enhancing facility operations through skilled administrative management, technical troubleshooting, and dedication to quality patient care, I am writing to express my interest in joining your organization. Combining leadership and teaching experience with a background in clinical radiology, I am confident in my ability to provideexceptional results for your team.

My professional skills are informed by an extensive history as a licensed Radiologic Technologist, as well as leadership positions with responsibility over technical documentation, facility operations and administration. Past achievements include:

* Overseeing the operations of a 6-person team as leader of a high-volume MRI facility, coordinating all aspects of the patient experience from customer serviceto facility repair.* Improving facility operations through introduction of a PACS system allowing radiologists to receive scans remotely at hospital locations.* Contributing significantly to increased revenue by delivering exceptional customer service and securing repeat business from referring physicians.* Delivering comprehensive training to new radiology sales associates at Cerner,

dramatically improving communications between engineering and sales teams.

Please refer to the enclosed resume for a more detailed account of my professional history, and feel free to contact me at your earliest convenience. Thank youfor your consideration and I look forward to our conversation.

Sincerely,


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Linda McConnell

facility manager or imaging manager or radiology manager or prac

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