facebook & linkedin: practical uses for small businesses

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PRACTICAL USES FOR SMALL BUSINESSES LinkedIn & Facebook © 2011 jenMEDIAware

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Presented at NC Business Builders. This slideshow covers several ways to use Facebook & LinkedIn for small business.

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Page 1: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

PRACTICAL USES FOR SMALL BUSINESSES

LinkedIn & Facebook

Page 2: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Focus on Five

SimilaritiesDifferencesOverview Facebook Personal Pages &

Company PagesOverview LinkedIn Personal & Company

PagesQ & A

Page 3: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Similarities

ProfileCompany PageShare Relevant Content

Page 4: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Facebook LinkedIn

FriendsCompany PageEndgame: Blurred

linesInsightsB2C

ConnectionsCompany ProfileEndgame: ALWAYS

Business & Professional development

AnalyticsB2B

Differences: Facebook & LinkedIn

Page 5: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

IS FOR BUSINESS TOO

Facebook

Page 6: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Facebook Personal Pages

Use for communicating with family & friendsMonitor your privacy settingsUse lists to manage who can see whatIf you want a company page, they are a

necessary evil!

Page 7: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Facebook Personal Page

Page 8: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Facebook Business Page

Page 9: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Things to Do with a Company Page

Best for B2C communicationsCommunicate with existing clientsBuild loyaltyAnswer questionsShare specialsTimely informationCustomers become your advocateSupport other brands/businesses

“Use Facebook As…”

Page 10: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Best Time to Post Content

8AM: First thing in the morning 3PM: Mid-afternoon6PM: After dinner

Page 11: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Update Page

Regularly1-3 times per week is optimalCTA – Call to Action

Page 12: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Facebook To-Dos

Start (or RE-start!) a company pageGet 25 followers – reserve your nameReserve your name before you get 99

followers

Page 13: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

PROFESSIONAL. BUSINESS. CONNECTIONS.

LinkedIn

Page 14: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

LinkedIn is an Online Resume

For youFor your company

Page 15: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

LinkedIn – Personal Page

Complete your profile 100%Ask past colleagues for recommendationsJoin relevant groupsEstablish yourself as an expert

Page 16: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

LinkedIn – Company Page

OverviewCareersProducts & ServicesAnalytics

Page 17: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Overview Page

Page 18: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Company Overview

Twitter/Blog Feed

Connections In Your Network

Services/Product Description

General Info

Recent Activity

Page 19: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Products & Services

List & describeGreat place to showcaseAdd recommendations from clients/customers

Page 20: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Analytics

Only visible to page adminsPage ViewsUnique VisitorsProducts & ServicesMembers following your company

Page 21: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Importance of Analytics/Insights

Review periodicallySee what’s workingAdjust your strategy

Page 22: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

A few more items…

Link your new pagesGoogle Farmer/Panda updateUpdate regularly!

Page 24: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

AUTHENTICITYCONSISTENCY

CONTROL YOUR CONTENTKNOW YOUR AUDIENCE

Conclusion

Page 25: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Helpful Links

http://www.facebook.com/pages/manage/ Click on Create Page

http://www.linkedin.com/companies Click on “add a company”

http://learn.linkedin.com/http://www.facebook.com/help/http://www.jenMEDIAware.com

Page 26: Facebook & LinkedIn: Practical Uses for Small Businesses

© 2011 jenMEDIAware

Q & A