face: the problem isn't your creatives, it's how you get your insight

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Creativity isn't just the responsibility of advertising agencies. The struggle for brands to discover relevant ways to connect with consumers starts by infusing more creative approaches earlier in the innovation journey, i.e. from the insight development process. Too often we dwell in familiar territory, and it takes an injection of creativity into the insight process to get richer rewards. In our session, Face shares eight key principles for uncovering new ground and delivering fresher and deeper insight. These principles can be applied on any project, big or small, local or international. Learn how to ask more interesting questions to get more interesting answers from consumers, and provide your team with a stronger platform for strategic inspiration and creative fuel.

TRANSCRIPT

Page 1: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight
Page 2: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Where is the insight?

Client Creative Planner Researcher

Page 3: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

It’s the same place where your idea ends up…

Page 4: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Create Insight

Creatively

Page 5: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Everything is worse than before

Page 6: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

We don’t talk anymore…

Page 7: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Economies of sameness

Page 8: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

We are still selling

Page 9: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

“I have never made my discoveries through the process of rational thinking”- Big Albert E.

Page 10: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

1. Mistaking popularity for relevancy

Page 11: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

It’s more important

to be interesting than right

Page 12: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

The best work came from the 7th most “relevant” insight

Page 13: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

2. The agency is supposed to make it interesting

Page 14: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

“Brief”

Hopeful planners

desk research

Creative development

Testing

Circle of death

Not interestin

g

Not interestin

g

Page 15: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

3. Everyone hates research (as we know it)

Page 16: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Ooh. They have Starbucks…

Kill me Kill me

Kill meKill me

Kill me

Kill meKill me

Kill me

Page 17: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight
Page 18: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Insight, strategy & creativity is everyone’s responsibility

Page 19: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

What if we treat insight

development like creative

development?

Page 20: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

A great insight is 50% of an idea

So why don’t we nurture them the same way?

Page 21: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

“Brief”

Hopeful planners

desk research

Creative development

Testing

Cycle of death

Stop doing this

Page 22: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Listen more

Better briefs

Awesome ideas

Co-create more insights & ideas

earlier

The creative

opportunity starts here

1. Turn things

upside down and do this…

Page 23: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

2. Brainstorm potential insights

Use wisdomProvokeAnticipateCreate insights you would want to work on

Page 24: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

3. Insights as conversation starters

Sculpt & test for interestingness

Page 25: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

4. Celebrate category insights as much as consumer ones

Page 26: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

5. Remix & reframe insights

Page 27: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

6. Interesting & interested people only

please

Page 28: Face: The Problem Isn't Your Creatives, It's How You Get Your Insight

Be more proactive with insight, be creative…

GO LARGE: Leap into it on a new project

START SMALL: Use invented insights as a more interesting warm up in any research