Export 101: The Export Transaction Flowchart

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

Export Transaction Flow Chart

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

CONDUCTS PRODUCT &COUNTRY MARKET

RESEARCH & PROFILES

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

CONDUCTS PRODUCT &COUNTRY MARKET

RESEARCH & PROFILES

DEVELOPS MARKETINGPLAN & EXPORT

STRATEGY

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

BUSINESS LEARNS OF EXPORT

OPPORTUNITIES

CONDUCTS PRODUCT &COUNTRY MARKET

RESEARCH & PROFILES

DEVELOPS MARKETINGPLAN & EXPORT

STRATEGY

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

BUSINESS LEARNS OF EXPORT

OPPORTUNITIES

CONDUCTS PRODUCT &COUNTRY MARKET

RESEARCH & PROFILES

DEVELOPS MARKETINGPLAN & EXPORT

STRATEGY

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

BUSINESS LEARNS OF EXPORT

OPPORTUNITIES

CONDUCTS PRODUCT &COUNTRY MARKET

RESEARCH & PROFILES

DEVELOPS MARKETINGPLAN & EXPORT

STRATEGY

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

HOT!!!

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

BUSINESS LEARNS OF EXPORT

OPPORTUNITIES

CONDUCTS PRODUCT &COUNTRY MARKET

RESEARCH & PROFILES

DEVELOPS MARKETINGPLAN & EXPORT

STRATEGY

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

WARMHOT!!!

TAKES ACTION TOGET INTO TRADE

LEAD SYSTEM & EXPORT NETWORKS

TALKS TO OTHER EXPORTERS, ATTENDS

SEMINARS & WORKSHOPS

BUSINESS ISINTERESTED

IN EXPORTING

RESEARCHES & STUDIES

INFORMATION ON EXPORT

BUSINESS LEARNS ABOUT EXPORT OPPORTUNITIES

CONDUCTS PRODUCT &COUNTRY MARKET

RESEARCH & PROFILES

DEVELOPS MARKETINGPLAN & EXPORT

STRATEGY

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

WARM COLDHOT

!!!

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

ADDS BUYERS NAMETO DATA BASE

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

ADDS BUYERS NAMETO DATA BASE

•REVIEWS REQUEST•DETERMINES CAPABILITY

ProductionTechnicalPackaging

•CHECKS MARKET PRICES•CHECKS AVAILABILITY•DETERMINES COSTS AND

ESTABLISHES PRICES•ESTABLISHES PRODUCT

REQUIREMENTSHealth, Packaging, Weight, Etc.

•CONTACTS APPROPRIATEREGULATORY AGENCIES

•CONTACTS A FREIGHTFORWARDER

•DETERMINES REQUIREMENTSCAN OR CANNOT BE MET

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

STOP

ADDS BUYERS NAMETO DATA BASE

DECIDES NOT TOQUOTE AT THIS TIME

•REVIEWS REQUEST•DETERMINES CAPABILITY

ProductionTechnicalPackaging

•CHECKS MARKET PRICES•CHECKS AVAILABILITY•DETERMINES COSTS AND

ESTABLISHES PRICES•ESTABLISHES PRODUCT

REQUIREMENTSHealth, Packaging, Weight, Etc.

•CONTACTS APPROPRIATEREGULATORY AGENCIES

•CONTACTS A FREIGHTFORWARDER

•DETERMINES REQUIREMENTSCAN OR CANNOT BE MET

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

ADDS BUYERS NAMETO DATA BASE

•REVIEWS REQUEST•DETERMINES CAPABILITY

ProductionTechnicalPackaging

•CHECKS MARKET PRICES•CHECKS AVAILABILITY•DETERMINES COSTS AND

ESTABLISHES PRICES•ESTABLISHES PRODUCT

REQUIREMENTSHealth, Packaging, Weight, Etc.

•CONTACTS APPROPRIATEREGULATORY AGENCIES

•CONTACTS A FREIGHTFORWARDER

•DETERMINES REQUIREMENTSCAN OR CANNOT BE MET

DECIDES TOQUOTE AT THIS TIME

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

ADDS BUYERS NAMETO DATA BASE

•REVIEWS REQUEST•DETERMINES CAPABILITY

ProductionTechnicalPackaging

•CHECKS MARKET PRICES•CHECKS AVAILABILITY•DETERMINES COSTS AND

ESTABLISHES PRICES•ESTABLISHES PRODUCT

REQUIREMENTSHealth, Packaging, Weight, Etc.

•CONTACTS APPROPRIATEREGULATORY AGENCIES

•CONTACTS A FREIGHTFORWARDER

•DETERMINES REQUIREMENTSCAN OR CANNOT BE MET

DECIDES TOQUOTE AT THIS TIME

SENDS INTRODUCTIONFAX OR ASK FOR MORE

INFORMATION, OR

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

ADDS BUYERS NAMETO DATA BASE

•REVIEWS REQUEST•DETERMINES CAPABILITY

ProductionTechnicalPackaging

•CHECKS MARKET PRICES•CHECKS AVAILABILITY•DETERMINES COSTS AND

ESTABLISHES PRICES•ESTABLISHES PRODUCT

REQUIREMENTSHealth, packaging, Weight, Etc.

•CONTACTS APPROPRIATEREGULATORY AGENCIES

•CONTACTS A FREIGHTFORWARDER

•DETERMINES REQUIREMENTSCAN OR CANNOT BE MET

DECIDES TOQUOTE AT THIS TIME

SENDS INTRODUCTIONFAX OR ASKS FOR MORE

INFORMATION, OR

•FIGURES QUOTATION•PREPARES PROFORMA INVOICE

Offers terms of saleShipping time frameExact product descriptionPackagingTerms of paymentEtc.

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

ADDS BUYERS NAMETO DATA BASE

•REVIEWS REQUEST•DETERMINES CAPABILITY

ProductionTechnicalPackaging

•CHECKS MARKET PRICES•CHECKS AVAILABILITY•DETERMINES COSTS AND

ESTABLISHES PRICES•ESTABLISHES PRODUCT

REQUIREMENTSHealth, Packaging, Weight, Etc.

•CONTACTS APPROPRIATEREGULATORY AGENCIES

•CONTACTS A FREIGHTFORWARDER

•DETERMINES REQUIREMENTSCAN OR CANNOT BE MET

DECIDES TOQUOTE AT THIS TIME

SENDS INTRODUCTIONFAX OR ASKS FOR MORE

INFORMATION, OR

•FIGURES QUOTATION•PREPARES PROFORMA INVOICE

Offers terms of saleShipping time frameExact product descriptionPackagingTerms of paymentEtc.

MAKES OFFERTO BUYER

LEARNS OF BUYER’S NAME

OR REQUEST FORQUOTATION

STOP

ADDS BUYERS NAMETO DATA BASE

•REVIEWS REQUEST•DETERMINES CAPABILITY

ProductionTechnicalPackaging

•CHECKS MARKET PRICES•CHECKS AVAILABILITY•DETERMINES COSTS AND

ESTABLISHES PRICES•ESTABLISHES PRODUCT

REQUIREMENTSHealth, packaging, Weight, Etc.

•CONTACTS APPROPRIATEREGULATORY AGENCIES

•CONTACTS A FREIGHTFORWARDER

•DETERMINES REQUIREMENTSCAN OR CANNOT BE MET

DECIDES TOQUOTE AT THIS TIME

SENDS INTRODUCTIONFAX OR ASKS FOR MORE

INFORMATION, OR

•FIGURES QUOTATION•PREPARES PROFORMA INVOICE

Offers terms of saleShipping time frameExact product descriptionPackagingTerms of paymentEtc.

MAKES OFFERTO BUYER

BUYER DOES NOT RESPOND

BUYER DOES RESPOND

MAKES OFFERTO BUYER

BUYER DOES RESPOND

QUOTE IS COUNTEREDMAKES OFFERTO BUYER

BUYER DOES RESPOND

QUOTE IS COUNTERED

BUYER DOES NOTACCEPT QUOTE

STOP

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

MAKES OFFERTO BUYER

QUOTE IS COUNTERED

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER CANNOT COMPLY WITHTERMS & CONDITIONS

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER CANNOT COMPLY WITHTERMS & CONDITIONS

ASKS BUYER FORAMENDMENT

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

STOP

SELLER RECEIVESLETTER OF CREDIT

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER CANNOT COMPLY WITHTERMS & CONDITIONS

ASKS BUYER FORAMENDMENT

DOES NOT RECEIVEAMENDMENT

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER CANNOT COMPLY WITHTERMS & CONDITIONS

ASKS BUYER FORAMENDMENT

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER CANNOT COMPLY WITHTERMS & CONDITIONS

ASKS BUYER FORAMENDMENT

RECEIVESAMENDMENT

MAKES OFFERTO BUYER

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

BEGINS PROCESSING ORDER

OR BEGINSMANUFACTURING

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER CANNOT COMPLY WITHTERMS & CONDITIONS

ASKS BUYER FORAMENDMENT

RECEIVESAMENDMENT

MAKES OFFERTO BUYER

Sometimes...it is a perfect

world <smile>!

Arghhh!!!It is just not fair!I did my homework..

I don’t understand!

Why me?

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER

CAN COMPLY WITHTERMS & CONDITIONS

MAKES OFFERTO BUYER

QUOTE IS COUNTERED

ASKS BUYER FORAMENDMENT

BUYER DOES RESPOND

BUYER ACCEPTSQUOTE

SELLER RECEIVESLETTER OF CREDIT

BEGINS PROCESSING ORDER

OR BEGINSMANUFACTURING

REVIEWS L/CTALKS WITH BANK &

FREIGHT FORWARDER

CAN COMPLY WITHTERMS & CONDITIONS

MAKES OFFERTO BUYER

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

PRODUCT IN TRANSIT

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

PRODUCT IN TRANSIT

CLEAN ON BOARD BILLOF LADING OR

AIR WAYBILL ISSUED

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

PRODUCT IN TRANSIT

CLEAN ON BOARD BILLOF LADING OR

AIR WAYBILL ISSUED

SHIPPING DOCUMENTSCOMPLETED &

COMPILED

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

PRODUCT IN TRANSIT

CLEAN ON BOARD BILLOF LADING OR

AIR WAYBILL ISSUED

SHIPPING DOCUMENTSCOMPLETED &

COMPILED

L/C & DOCUMENTSPRESENTED TO BANK

FOR NEGOTIATION

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

PRODUCT IN TRANSIT

CLEAN ON BOARD BILLOF LADING OR

AIR WAYBILL ISSUED

SHIPPING DOCUMENTSCOMPLETED &

COMPILED

L/C & DOCUMENTSPRESENTED TO BANK

FOR NEGOTIATION

DISCREPANCIESFOUND IN

DOCUMENTS

SHIPPER NOTPAID

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

PRODUCT IN TRANSIT

CLEAN ON BOARD BILLOF LADING OR

AIR WAYBILL ISSUED

SHIPPING DOCUMENTSCOMPLETED &

COMPILED

L/C & DOCUMENTSPRESENTED TO BANK

FOR NEGOTIATION

COORDINATIONOF SHIPMENT

•FREIGHT FORWARDERDates & timesLast date of delivery to portOff-load arrangementsDocumentationLegalizationOcean or air bookingDrayageStowage

•SHIPPING DEPARTMENTPackaging and export packaging

•BANK L/C DISCREPANCY OFFICER

•MONITORS PROGRESS

PRODUCT SHIPPEDTO PORT OF EXIT

PRODUCT LOADED ON VESSEL OR AIRCRAFT

PRODUCT IN TRANSIT

CLEAN ON BOARD BILLOF LADING OR

AIR WAYBILL ISSUED

SHIPPING DOCUMENTSCOMPLETED &

COMPILED

L/C & DOCUMENTSPRESENTED TO BANK

FOR NEGOTIATION

DOCUMENTS NEGOTIATED &

ACCEPTEDSHIPPER

PAID

SHIPPERPAID

DOCUMENTSFORWARDED

TO BANK

SHIPPERPAID

DOCUMENTSFORWARDED

TO BANK

BUYER’S BANKCOLLECTS

PAYMENT FROMBUYER

SHIPPERPAID

DOCUMENTSFORWARDED

TO BANK

BUYER’S BANKCOLLECTS

PAYMENT FROMBUYER

BUYER RECEIVESDOCUMENTS

SHIPPERPAID

DOCUMENTSFORWARDED

TO BANK

BUYER’S BANKCOLLECTS

PAYMENT FROMBUYER

BUYER RECEIVESDOCUMENTS

BUYER CLEARS CUSTOMS & TAKES

POSSESSION OF GOODS

SHIPPERPAID

DOCUMENTSFORWARDED

TO BANK

BUYER’S BANKCOLLECTS

PAYMENT FROMBUYER

BUYER RECEIVESDOCUMENTS

BUYER CLEARS CUSTOMS & TAKES

POSSESSION OF GOODS

SHIPPERPAID

SHIPPER NOTPAID

SHIPPER’S BANKREQUESTS BUYER’S

BANK FORBUYERS ACCEPTANCE

SHIPPER NOTPAID

SHIPPER’S BANKREQUESTS BUYER’S

BANK FORBUYERS ACCEPTANCE

BUYERAUTHORIZES

PAYMENT

DOCUMENTSFORWARDED

TO BANK

BUYER’S BANKCOLLECTS

PAYMENT FROMBUYER

BUYER RECEIVESDOCUMENTS

BUYER CLEARS CUSTOMS & TAKES

POSSESSION OF GOODS

SHIPPERPAID

SHIPPER NOTPAID

SHIPPER’S BANKREQUESTS BUYER’S

BANK FORBUYERS ACCEPTANCE

BUYERAUTHORIZES

PAYMENT

SHIPPER NOTPAID

SHIPPER’S BANKREQUESTS BUYER’S

BANK FORBUYERS ACCEPTANCE

BUYER DOES NOTAUTHORIZE

PAYMENT

SHIPPER NOTPAID

SHIPPER’S BANKREQUESTS BUYER’S

BANK FORBUYERS ACCEPTANCE

BUYER DOES NOTAUTHORIZE

PAYMENT

DOCUMENTSRETURNEDTO SHIPPER

SHIPPER MAINTAINS

TITLE OF THE GOODS

SHIPPER MAINTAINS

TITLE OF THE GOODS

SHIPPER FINDSANOTHER BUYERIN THE SAME OR

ANOTHERCOUNTRY

SHIPPER MAINTAINS

TITLE OF THE GOODSSHIPPER

PAID

SHIPPER SELLS TOANOTHER OVERSEAS

BUYER

SHIPPER FINDSANOTHER BUYERIN THE SAME OR

ANOTHERCOUNTRY

SHIPPER MAINTAINS

TITLE OF THE GOODS

SHIPPERRETURNS PRODUCTS

TO U.S.

SHIPPER MAINTAINS

TITLE OF THE GOODSSHIPPER

PAID

SHIPPERRETURNS PRODUCTS

TO U.S.

SHIPPER SELLS TODOMESTIC BUYER