Çevik, s., Şimşek, h., & mittal, h. (2016)

5
161 DAFTAR PUSTAKA Agiela N., Raharjo S. T., Resnawati R. (2018). Implementasi Program Corporate Social Responsibility (CSR) El-Corps. SHARE: Social Work Jurnal, 211- 218. Barber, N., Taylor, C. & Strick, S. (2009), Wine consumers environmental knowledge and attitudes: influence on willingness to purchase. International Journal of Wine Research, 1(1), 59-72. Bernarto, I., Patricia (2017). Pengaruh Perceived Value, Customer Satisfaction dan Trust terhadap Customer Loyalty Restoran XYZ di Tangerang. Boohene, R., Agyapong, G.K. and Gonu, E. (2013), Factors influencing the retention of customers of Ghana Commercial Bank within the Agona Swedru Municipality, International Journal of Marketing Studies, Vol. 5 No. 4, pp. 82-95. Cannie, J.K.(1994),Turning Lost Customers into Gold:and the Art of Achieving Zero Defections, Amacom, New York, NY. CaNon, T. and Wong, A. (2014), The influences of corporate social responsibility to customer repurchases intentions, customer word-of-mouth intentions and customer perceived food quality of fast-food restaurants in Hong Kong and the mediating effects of corporate reputation, British Journal of Economics, Management and Trade, Vol. 4 No. 11, pp. 1655-1678. Çevik, S., Şimşek, H., & Mittal, H. (2016). Social & Economic Dynamics of Development: Case Studies. United Kingdom: IJOPEC Publication. Cheung, R., Lam, A. Y. C., & Lau, M. M. (2015). Drivers of green product adoption: the role of green perceived value, green trust and perceived quality. Journal of Global Scholars of Marketing Science, 25(3), 232245. Dunne, Patrick M and Robert F. Lusch. 2016. Retailing 8th Edition. USA: Thomson Corporation. Esu, B.B. and Anyadighibe, J.A. (2014), Social media micromarketing and customers’ satisfaction of domestic airlines in Nigeria, American Journal of Tourism Research, Vol. 3 No. 1, pp. 9-21. Fosterr, B. (2008). Manajemen Ritel. Bandung: Alfabeta. Fuciu, Mircea. (2018). From Marketing 1.0 To Marketing 4.0The Evolution of the Marketing Concept in the Context of the 21ST Century. Ferdinand. (2002). Metode Penelitian Manajemen : Pedoman penelitian untuk Skripsi, Tesis, dan Desertasi Ilmu Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.

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Page 1: Çevik, S., Şimşek, H., & Mittal, H. (2016)

161

DAFTAR PUSTAKA

Agiela N., Raharjo S. T., Resnawati R. (2018). Implementasi Program Corporate

Social Responsibility (CSR) El-Corps. SHARE: Social Work Jurnal, 211-

218.

Barber, N., Taylor, C. & Strick, S. (2009), Wine consumers environmental

knowledge and attitudes: influence on willingness to purchase. International

Journal of Wine Research, 1(1), 59-72. Bernarto, I., Patricia (2017). Pengaruh Perceived Value, Customer Satisfaction dan

Trust terhadap Customer Loyalty Restoran XYZ di Tangerang.

Boohene, R., Agyapong, G.K. and Gonu, E. (2013), Factors influencing the

retention of customers of Ghana Commercial Bank within the Agona

Swedru Municipality, International Journal of Marketing Studies, Vol. 5 No.

4, pp. 82-95.

Cannie, J.K.(1994),Turning Lost Customers into Gold:and the Art of Achieving

Zero Defections, Amacom, New York, NY.

CaNon, T. and Wong, A. (2014), The influences of corporate social responsibility

to customer repurchases intentions, customer word-of-mouth intentions and

customer perceived food quality of fast-food restaurants in Hong Kong and

the mediating effects of corporate reputation, British Journal of Economics,

Management and Trade, Vol. 4 No. 11, pp. 1655-1678.

Çevik, S., Şimşek, H., & Mittal, H. (2016). Social & Economic Dynamics of

Development: Case Studies. United Kingdom: IJOPEC Publication.

Cheung, R., Lam, A. Y. C., & Lau, M. M. (2015). Drivers of green product

adoption: the role of green perceived value, green trust and perceived

quality. Journal of Global Scholars of Marketing Science, 25(3), 232–245.

Dunne, Patrick M and Robert F. Lusch. 2016. Retailing 8th Edition. USA: Thomson

Corporation.

Esu, B.B. and Anyadighibe, J.A. (2014), Social media micromarketing and

customers’ satisfaction of domestic airlines in Nigeria, American Journal of

Tourism Research, Vol. 3 No. 1, pp. 9-21.

Fosterr, B. (2008). Manajemen Ritel. Bandung: Alfabeta.

Fuciu, Mircea. (2018). From Marketing 1.0 To Marketing 4.0– The Evolution of the

Marketing Concept in the Context of the 21ST Century.

Ferdinand. (2002). Metode Penelitian Manajemen : Pedoman penelitian untuk

Skripsi, Tesis, dan Desertasi Ilmu Manajemen. Semarang: Badan Penerbit

Universitas Diponegoro.

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162

Ferdinand. (2006). Metode Penelitian Manajemen: Pedoman Penelitian untuk

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Diponegoro.

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Ilmu

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Social Marekting Public Relations. Jurnal Mediator, 9(1): h: 11-31.

https://teknologi.bisnis.com/read/20190821/266/1139365/industri-kecantikan-

indonesia-pasar-yang-terus-menggelembung- (Bab 1 paragraf 1)

https://databoks.katadata.co.id/datapublish/2020/01/02/inilah-proyeksi-jumlah-

penduduk-indonesia-2020(Bab 1 paragraf 1)

https://ilmugeografi.com/ilmu-bumi/iklim/penyebab-pemanasan-global (Bab 1

paragraf 2)

https://www.liputan6.com/global/read/3872003/global-warming-adalah-dampak-

dari-efek-rumah-kaca-ini-cara-mengatasinya (Bab 1 paragraf 2)

https://tirto.id/mengapa-banyak-orang-tak-percaya-perubahan-lingkungan-et6Q

(Bab 1 paragraf 3)

https://www.kompasiana.com/y_mandela/5a7c353acf01b438f6649072/upaya-

mengurangi-efek-pemanasan-global (Bab 1 paragraf 4)

https://www.thebodyshop.co.id/stories/forever-against-animal-testing(Bab 1

paragraf 5)

Page 5: Çevik, S., Şimşek, H., & Mittal, H. (2016)

165

https://www.liputan6.com/bisnis/read/3234318/the-body-shop-masih-ekspansi-di-

indonesia(Bab 1 paragraf 6)

https://lifestyle.kompas.com/read/2018/04/21/113616720/hari-bumi-body-shop-

beri-penawaran-spesial(Bab 1 paragraf 6)

https://www.kompasiana.com/jessicafrsilia/5af0a63416835f33fa64edc2/analisis-

media-sosial-the-body-shop-indonesia(Bab 1 paragraf 8)

https://entrepreneur.bisnis.com/read/20160213/240/518831/the-body-shop-

luncurkan-strategi-csr-ini-14-komitmen-barunya(Bab 1 paragraf 9)

https://www.cnbcindonesia.com/lifestyle/20180214125046-33-4364/the-body-

shop-tawarkan-diskon-untuk-produk-edisi-valentine(Bab 1 paragraf 10)

https://katadata.co.id/berita/2018/09/07/dibayangi-kenaikan-pph-impor-the-body-

shop-tetap-incar-kenaikan-12Bab 1 paragraf 10)

https://www.cnbcindonesia.com/lifestyle/20180214135203-33-4380/banyak-ritel-

tutup-the-body-shop-malah-tambah-12-gerai(Bab 1 paragraf 11)

https://craft.co/the-body-shop-international/metrics (gambar 1.1)

https://www.kompasiana.com/vincensiaprima/5716f13c137f61f204e84ee9/enrich-

not-exploit-its-in-our-hand-strategi-baru-the-body-shop-dalam-mengampanyekan-

lingkungan?page=all (gambar 1.2)

https://www.topbrand-award.com/top

brand%20index/?tbi_find=the%20body%20shop(gambar 1.3 & 1.4)