event driven information systems - chief executive boards · sales •traditional – sales reports...

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Event Driven Information Systems Event Driven Event Driven Information Systems Information Systems Al Conway Al Conway President President AGC, Incorporated AGC, Incorporated

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Page 1: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Event Driven Information Systems

Event Driven Event Driven Information SystemsInformation Systems

Al ConwayAl ConwayPresidentPresident

AGC, IncorporatedAGC, Incorporated

Page 2: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Event Driven Information Systems

Event Driven Event Driven Information SystemsInformation SystemsBringing Business Intelligence to Bringing Business Intelligence to

Your CompanyYour Company

Page 3: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

“The machine then selects the likely equations from a complicated pattern of theoretical probables. It

calculates these, and the correct answer is printed on a card. Then our Miss Swenson files them God knows where, and we can never find the damn things again.”

Page 4: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

What is Event Driven IS?

• Data Monitoring with Automatic Delivery– Create queries against company data– Automatic delivery to proper individuals

to make decisions with real time information

Page 5: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

This transforms your organization from rear-view mirror to windshield-based

management

Page 6: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

This means the right information is

delivered to the right person at the right time for the

right decision

Page 7: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

“Well, being single and a robot, I’m able to put in a lot of overtime.”

Page 8: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Examples• Accounting• Sales• Production• Human Resources

Page 9: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Accounting• Accounts Receivable

– Traditional• Task Scheduled (example: 1st of the month)• Run Aging Reports Monthly 30, 60, 90 day buckets• Unscheduled task if cash flow crisis

– Event Driven – Automatic execution• E-mail sent to AR, Salesperson & customer when

invoice becomes past due• E-mail sent to salesperson on orders placed when

customer is on credit hold or is put on credit hold

Page 10: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

What would that do for your cash flow?

Page 11: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

“We have lots of information technology. We just don’t have any information.”

Page 12: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Sales• Traditional

– Sales reports are manually created or spreadsheet driven

– Time consuming, sometimes late do to other pressing matters

– Orders are confirmed on delivery to customer• IS Generated

– Automatic report creation and delivery (weekly, monthly)– Report created with security logic (create one report

with multiple output results)– Automatic e-mail/fax delivery of order

confirmation/invoices

Page 13: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

How much time would this free up to concentrate on

business performance?

Page 14: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do
Page 15: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Production• Traditional

– Manual tracking of open orders and customer/vendor delivery dates

– Customer calls when orders are late• IS Generated

– E-mail to Purchasing and Production daily on new customer orders and expected vendor deliveries

– E-mail on this week’s promised deliveries

Page 16: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

What would this do to your backlog and customer satisfaction rating?

Page 17: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

“No, the computers are up. We’re down.”

Page 18: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Human Resources• Traditional

– Paper form delivery or word of mouth on new hires and terminations

– Performance reviews managed by supervisors or managers

• IS Driven– E-mail notification to proper parties on all new and

terminated employees (Executive, Managers, IT Staff)– E-mail report to Supervisors on performance reviews

due next 30-60 days

Page 19: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

What would that do for employee morale and system

security?

Page 20: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

So, at the end of the day:• What if

– All of your standard management reports were always delivered on time and didn’t have to rely on staff to create?

– Critical data that upset your defined processes were immediately known when they occurred?

– Had the information to be proactive and anticipate problems before they occur?

Page 21: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Good News!• Event Driven IS Systems are one of

today’s hot markets• Many Players

– Business Objects– Global Software– SAS– Hyperion– Cognos

Page 22: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Questions?

Page 23: Event Driven Information Systems - Chief Executive Boards · Sales •Traditional – Sales reports are manually created or spreadsheet driven – Time consuming, sometimes late do

Event Driven Information Systems

Event Driven Event Driven Information SystemsInformation Systems

Al ConwayAl ConwayPresidentPresident

AGC, IncorporatedAGC, Incorporated