european df stages of microfinance week ...e-mfp.eu #emw2014 european microfinance week 2014 adult...
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#emw2014
EUROPEAN
MICROFINANCE WEEK
2014
Inception
• Lack of policy framework
• Expanding and increasingly affordable mobile voice services
• Fragemented payment system
• Interested but uncertain MNOs and banks
• Large, decentralized airtime distribution networks
• Small bank merchant networks
• Few products from formal sector for low income
• Technology used mostly for "additivie" value
• < 1% of adult population using DFS
Start-Up
• Basic guidelines, permitting agent banking and e-money
• competitive mobile voice and expanding mobile data services
• Bi-lateral or mutliatal agreements for retail payment
• MNOs and/or banks launch services
• Providers developing, managing own networks
• Airtime, cash-in, cash-out, billpay primary services
• High customer awareneess and registration, but low experience and use
• 1-5% of adult population using DFS
Expansion
• Clear guidelines on key regulatory areas
• Multliateral payments systems interconnectiion
• Mostly reliable electronic infrastructure, low down times
• Several players of different types competing in DFS , and a few at break-even
• Agent networks partially outsources, faster growth
• Multiple products offered, including links between MNOs and FSPs and aggregators enter market
• High customer understanding, moderate and increasing usage
• 5-35% of adult population using DFS
Consolidation
• Well regulated market with consumer protections, move toward standardization of fees
• National payments systems for retail clearing
• Very reliable electronic infrastructure, multiple technologies
• Groth in consortiums and third parties among providers
• Payment aggregators foster DFS merchant use
• Agent networks largely outsourced
• New businesses services relying on DFS arise
• Clients have high appreciation, and reliance on DFS
• >35% of population using DFS
DF Stages of
Development
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EUROPEAN
MICROFINANCE WEEK
2014
0,0%
1,2%
2,8%
0,1%
0,2%
6,8%
2,4%
28,7%
10%
10%
15%
15%
12%
20%
15%
50%
0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0%
Laos
Nepal
Malawi
Liberia
Benin
Senegal
Zambia
Uganda
DFS Use as % of Population
Target December 2019 Estimated March 2014
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#emw2014
EUROPEAN
MICROFINANCE WEEK
2014
Mobile Money for the Poor
A multi-dimensions
approach at country level to
develop the sector and
support stakeholders
Ecosystem
Development
Policy and regulation
Infra-
structure
Providers
Agent Networks
High Volume
Customers
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#emw2014
EUROPEAN
MICROFINANCE WEEK
2014
Regulators
• BCEAO (Banque
Centrale des Etats de
l’Afrique de l’Ouest)
• ATRPT (Autorité
Transitoire de
Régulation des Postes
et des
Télécommunications)
Mobile network
operators
• Bank of Africa
• Ecobank
• Diamond Bank
• United Bank for
Africa
• Société Générale
• MTN (2010)
• Moov Flooz
(2013)
• ASMAB (2013)
Main banks DFS
providers
ADULT POPULATION
6,509,135 6% 0,2%
Benin
Tough, but a good UEMOA
test case
Regulation
Providers
Agents
Customers
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EUROPEAN
MICROFINANCE WEEK
2014
Regulators
• Bank of Central
African States
(BEAC)
• Telecom
Regulation
Authority (ART)
Mobile network
operators
• Société Générale
• BICEC
• Afriland First
Bank
• SCB
• Ecobank
• MTN Money –
Ecobank (2009)
• Orange Money –
BICEC (2011)
• Monifone – SGC
(2013)
• Moneytel (2013)
• Express Union
Mobile (2013)
Main banks DFS
providers
ADULT POPULATION
13,500,000 20% 6%
Cameroon
High potential but limited by
regulation
Regulation
Customers
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EUROPEAN
MICROFINANCE WEEK
2014
ADULT POPULATION
15,500,000 3.5% 2%
Mozambique
Potential to grow but
difficult
Regulators
• Bank of
Mozambique
• National Institute
of
Communications
of Mozambique
Mobile network
operators
• BIM (Millenium)
• BCI
• Standard
Chartered
• Barclays
• Moza Banco
• mCel Carteira
Móvel M-Kesh
(2011)
• Vodacom M-
Pesa (2013)
Main banks DFS
providers
Infra
structure
Agent
network
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EUROPEAN
MICROFINANCE WEEK
2014
ADULT POPULATION
98,000,000 10%
Nigeria
High potential with large
barriers
?%
Regulators
• Central Bank of
Nigeria
• Nigerian
Communications
Commission
Mobile network
operators
• 1. First Bank
• 2. Zenith Bank
• 3. UBA
• 4. GTBank
• 5. Access Bank
• Firstmonie
• UMo
• Paga
• Pocketmonie
• Stanbic
• Fortis mobile money
• Ecomobile
• GTB
• eTranzact
• mKudi
• Teasy Mobile
Main banks DFS
providers
Regulation
Customers
High
volume
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EUROPEAN
MICROFINANCE WEEK
2014
ADULT POPULATION
7,621,135 20% 6%
Senegal
Could lead the way in
UEMOA
Regulators
• BCEAO (Banque
Centrale des Etats de
l’Afrique de l’Ouest)
• ATRPT (Autorité
Transitoire de
Régulation des Postes
et des
Télécommunications)
Mobile network
operators
• CBAO
• Ecobank
• Société Générale
• BICIS (Banque
Internationale pour le
Commerce et
l’Industrie du Sénégal)
• BHS (Banque de
l’Habitat du Sénégal)
• BICIS-Orange
Money (2010)
• Société Générale-
Yoban’tel (2010)
• Ferlo (2010)
• CSI-W@ri
• Tigo Cash (2013)
• Joni Joni (2013)
Main banks DFS
providers
High
volume
Providers
Agent
network
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#emw2014
EUROPEAN
MICROFINANCE WEEK
2014
ADULT POPULATION
17,000,000 78% 28%
Uganda
Success in urban, rural to
be demonstrated
Regulators
• Uganda
Communication
Commission
• Bank of Uganda
Mobile network
operators
• Stanbic Bank
• Standard
Chartered
• Centenary Bank
• Crane Bank
• Barclays
• MTN Mobile
Money (2009)
• M-Sente (2010)
• Airtel Money
(2012)
• Orange Money
(2013)
Main banks DFS
providers
Regulation
Agents
Customers
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EUROPEAN
MICROFINANCE WEEK
2014
ADULT POPULATION
7,651,561 37% 2%
Zambia
Great market to innovate!
Regulators
• Bank of Zambia
• Zambian
information and
comunications
technology
authority
Mobile network
operators
• Barclays
• Standard
Chartered Bank
• Zambia National
Commercial Bank
(Zanaco)
• Stanbic Bank
• Finance Bank
• Airtel (2011)
• MTN (2012)
• Zoona (2013)
• Zanaco (2013)
Main banks DFS
providers
Regulation
Providers
[email protected] www.e-mfp.eu
#emw2014
EUROPEAN
MICROFINANCE WEEK
2014
Mobile Money for the Poor
A multi-dimensions
approach at country level to
develop the sector and
support stakeholders
Ecosystem
Development
Policy and regulation
Infra-
structure
Providers
Agent Networks
High Volume
Customers