erp quality management

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ERP Quality Management


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OverviewThe Quality Management component (QM) is part of the integrated R/3 System. With the functions of the Quality Management (QM) module, you can implement the most important elements of a QM system, as specified in ISO 9000. These functions are complemented by other integrated application components of the SAP system (such as MM, SD, PP). The QM application component is not installed as a stand-alone solution, but is integrated in all areas of the SAP business system.The SAP QM module supports tasks associated with quality planning, quality inspection and quality control throughout an enterprise. It sets the specifications for quality and standard testing procedures, controls the creation of quality certificates and manages notifications related to quality. It also stores the quality data for raw materials, goods-in-process and finished goods. At the enterprise level, i.e., at the SAP level, you require quality data to be saved with customer orders and goods shipped and received.Functions in QM Application Components - Quality Planning Quality Inspection Quality Control Quality Certificates Quality Notifications Test Equipment ManagementQuality Planning- Creating and Managing the Master data that is required to plan and execute quality inspections. It has basic data for Quality Management. The term "Quality Planning" covers inspection planning and its relevant basic data.General master data (for example, material master, batch data, vendor master records)QM specific master data (for example, master inspection characteristics, inspection methods, sampling procedures)Inspection planning functions (for example, inspection plan, material specification)Quality Inspection- Determines whether the units inspected fulfill the predefined quality requirements. SAP QM supports diverse variants for quality inspections. SAP QM supports a range of inspection processing variants that are differentiated using the inspection type.Inspection lot processing (from creation to completion)Results recordingDefects recordingSample managementInterfaces to subsystems (such as QM-IDI- allows the transfer of measurement data, using a keyboard wedge)Quality Control- Implementing different preventive, monitoring and corrective activities. These activities will be based on the specifications from quality planning and the evaluations of quality inspections and quality notifications.Dynamic modification of the inspection scopeStatistical process control (SPC; control charts, results history)Quality scores (cp value, cpk value)Vendor evaluationQuality-related costsEvaluationsQuality Certificates- Certifying the quality of the material or Product. Quality Certificates contain texts, specifications, values and inspection results.Certificate of conformityWorks test certificateCertificate of analysisQuality Notifications- Recording and processing internal or external problems that are primarily caused by poor quality of goods or services. Defect Analysis Customer Complaint Complaint against Vendor DocumentationTest Equipment Management- Managing Master data as well as the planning and processing calibration inspections for test and measurement equipment.Creation and management of test equipment master dataCalibration planning functions (for example, definition of calibration cycles)Calibration inspection functions (for example, inspection specifications)Calibration inspection processing and Test equipment trackingBenefits of SAP QM-Manages quality information for materials, vendors and manufacturers.Manages the inventory of goods during the inspection and takes the goods being inspected into account for materials planning purposes.Monitors the shelf-life of batches and the deadline for recurring inspections.Manages quality inspections for manufacturing orders.Manages problems in production using quality notifications and by processing corrective tasks.Manages problems in salesand distribution with the help of quality notifications and by processing customer complaints.Using the functions of the QM in Procurementcomponent, you can: Manage quality-related information for materials, vendors, and manufacturers in quality info records Release or block vendors and manufacturers Monitor the QM systems of vendors and manufacturers Supply quality documents with requests for quotations andpurchaseorders Evaluate vendors on the basis of quality Certify vendors or manufacturers that have QM systems implemented, to reduce the inspection requirement Manage and release supply relationships Request that quality certificates be submitted with the delivered goods and monitor the receipt of these certificates Inspect vendor goods at vendor sites (source inspections) Inspect vendor goods upon receipt (goods receipt inspections) Manage the posted goods in inspection stock Block the payment of invoices until the goods have been inspected and accepted Process goods receipt inspections for manufacturer-specific materials Inspect goods that have been externally processed when they are returned in a goods receipt

Steps for PP-PI - QM Integration1. Material Master is created2. QM view is created.3. All the relevant inspection types are assigned.4. BOM, Resource is created.5. Now assign inspection types 03 & 04.6. Do In Process (inspection type = 03) & FG inspection (inspection type:04) to be done7. Now For - 03 inspection you need to assign inspection characteristics to the Master Recipe.For the 04 inspection you need to create an inspection plan and assign the control for lot creation in the material master i.e. to X If you use the Y setting then the inspection lot is created with the release of the order.8. Final step In the PPPI scenario the control recipe will generate after u release the process order. u can find point the red round sign on the process order main screen. Click to activate that sign ==> the control recipe is generated. After that if you maintain some parameter in the PI sheet that will capture by saving the process order. Then Initiate t-code: CO53 & find the PI sheet for your process order. Now you need to send this PI sheet to specific destination. Then Initiate t-code: CO60 ==> u can see the PI sheet for the Process order with the maintained parameter. The 04 inspection lot is stock relevant meaning that the material from the GR from production goes into quality stock.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Note: In material master under Quality view, QM config would assign inspection type (one for pre despatch and another one for post despatch). Material Master Table: MARA. Check also Material Master Views for increased visibility.Config Activity (that is carried out here)~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~In material master => go to quality management view => select inspection set up => select inspection type => In inspection give 06 and 10 & => click on 'Active'. => save this info (click on the save button).Implying => when you do PGR (Post Goods Receipt) for return stock/material, it will create a inspection lot. QM config will update the inspection lot base settings and when we do PGR it will go to quality stock, with specified category.MM-SD - Under Inventory ManagementReturn Delivery & Credit Memo (issue)~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Integration Points Module- Increases Inventory - MM/ QM (For Inspection)Delivery & Goods Issue~~~~~~~~~~~~~~~~~~~- Availability Check - MM- Credit Check - FI (coverage from FICO area)- Reduces stock - MM/ QM (Inspection before moving stock to unrestricted Stock / before despatching the material).PS: If you have seen any additional changes/updates - please let me know. I know you are from ABAP side, If you need table level updates, let me know.

QM in Materials ManagementPurposeThis scenario describes the use and integration of theQuality Management(QM)component in the procurement processes of a company.Quality management supports you in the management of materials (procurement): In purchasing when Selecting and releasing suitable vendors Creating and processing requests for quotations and purchase orders In inventory management when Processing goods receipt inspections Releasing or rejecting lots Valuating batches In batch storage when monitoring expiration dates and deadlines for recurring inspections When processing complaints against vendors for substandard deliveriesPrerequisitesIn the scenarioQM in Materials Management,you use the integrated business functions of the following R/3 components:ComponentFunctions

Quality Management (QM)Performing quality inspections at goods receipt for a purchase orderEvaluating vendorsProcessing complaints against vendors (quality notification)

Purchasing (MM-PUR)Creating purchase ordersCreating, releasing, and shipping purchase orders, contract release orders or individual schedule lines

Inventory Management (MM-IM)Controlling goods movements

ControllingRecording and settling nonconformity costs

SAP Business WorkflowControlling follow-up processesSending messages to the departments affected

SAP ArchiveLinkStoring customer-specific quality certificates in the optical archiveAssigning and managing incoming and outgoing documents related to a quality notification

Process FlowProcurement and PurchasingIn the quality information record (Q-info record), you define specific information relating to the vendor and to the delivered material at plant level, such as references to quality assurance agreements, delivery status (model, production series), release periods, and quantities.You use this to control the source inspection at the vendors premises and the criteria for an inspection skip.You release vendors, if they are to deliver goods that are subject to quality control. You can limit the release of these supply relationships to a specific time frame and a maximum delivery qu


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