enhancing quality improvement for patients (equip) equipping louisiana with a quality future
TRANSCRIPT
Enhancing Quality Improvement for Patients (EQuIP)
Equipping Louisiana with a Quality Future.
What Is EQuIP and Why Do We Do It?
• School-wide initiative• Engage residents and fellows in systems-based quality
improvement and patient safety (QI/PS) projects.• Neither fully top-down nor fully bottom-up.
• Next Accreditation System: CLER Visits– Reviews the integration of GME and clinical facilities in:
• Quality improvement • Patient safety initiatives• Supervision• Fatigue management and mitigation• Transitions in care• Resident duty hours• Professionalism http://www.acgme-nas.org/cler.html
Quality Improvement & Patient Safety at LSUSOM
Faculty Development Residents Students
Teaching Hospital(s)
Program Directors and Coordinators
EQuIP
DIO
EQuIP Office
EQuIP Steering Committee
Program Directors and Coordinators
Science and Practice of Medicine Curriculum
1. Establish a sense of urgency
2. Form a powerful guiding coalition
3. Create a vision
4. Communicate the Vision
5. Empower others to act
6. Plan and create short-term wins
7. Improve continue changing the process
8. Institutionalize new approaches
Adapted from JP Kotter, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review 1:1 (2007).
EQuIP Steering Committee
EQuIP Operations Committee
Tasks
Teaching Hospital(s) & Clinical Sites
EQuIP Operations Committee
EQuIP Steering Committee
Ongoing QI/PS projects at ILH
Incorporate residents into ongoing initiatives
Report outcomes as already scheduled
Provide professional development for SOM
faculty
Match residents and fellows to ILH QI/PS
committees
Establish timelines for reporting and oversee day-to-day operations
Solicit applications for new initiatives from
programs and residents
Review applications for new EQuIP projects
Overcome roadblocks in meaningful resident
participationHelp to bring projects not
making meaningful progress into compliance
Serve as champions for program compliance
with EQuIP curriculum
Welcome to the Matrix
See legend above
Depts and CURRENT PROJECTS /PROGRAMS/ COMMITTEES at ILPH
ILPH point person
Allergy & Immunology
Anesthesiolog
y
Dermatolog
y Emergency Medicine
Emergency Medicine-
Undersea & Hyperbaric Medicine
Family Medicine Bogalusa
Family Medicine Kenner
Family Medicine
Lake Charles
Internal Medicine / Dermatolog
y
Internal Medicine / Emergency Medicine
Internal Medicine / Pediatrics
Internal Medicine -
Cardiovascular Disease
Internal Medicine -
Endocrinology
Internal Medicine - Gastroenter
ology
Internal Medicine -Geriatric Medicine
Internal Medicine -
Hematology and
Oncology
Internal Medicine - Infectious
Disease Internal Medicine
Internal Medicine -
Interventional
Cardiology
Internal Medicine - Nephrology
Internal Medicine - Pulmonary Disease &
Critical Care
Internal Medicine -
Rheumatology
Child Neurology
Clinical Neurophysi
ology Neurology
Neurosurger
y
Obstetrics and
Gynecology
Ophthalmology - Retina
Ophthalmol
ogy
Orthopaedic
Surgery
Pediatric Orthopaedic
s
Otolaryngol
ogy Pathology Pediatrics Cardiology
Pediatrics Endocrinolo
gy
Pediatrics Gastroenter
ology
Pediatrics Hematology/ Oncology
Pediatrics Neonatal/ Perinatal
Pediatrics Nephrology Pediatrics
Physical Medicine & Rehabilitati
on- Pain Medicine
Physical Medicine & Rehabilitati
on Plastic Surgery
Child Psychiatry Psychiatry
Radiology Diagnostic
Surgery Critical
Care Surgery Vascular Surgery
Urology Female Pelvic
Reconstruction
AllAmbulatory Services Council
Breast Program
Weight Mgt Prog
Cancer Care Comm
Telemed Pgm
GI Oncology Pgm:
Thoracic Oncology
1-6Anesthesia/OR
Surgery Dashboard
OR Booking
1,2,3Critical Care
GWTG-R Rapid Response
Cardiopulmonary Arrest
1,5Emergency & Disaster Mgm .
1,5,Ethics
Health Literacy and Patient Education
1-6Infection Control Pgms
CUSP
1,5,6Medical Admn and Leadership
Medical StaffCredentialing
1-4,7Nursing Dept Leadership
Med-Surg UnitsPatient Satisfaction
1,3,5Pain Management
1,5Palliative Care Svs
1,2,3Pathology & Sub-Groups
Performance Measures
Critical values
1-4Performance Mgm Measures
Quality Management: SCIP
Quality Management: Stroke pgm
Quality Management:: CAPCommunity Acquired Pneumonia
Patient Advocate: NPSG Patient Satisfaction
Quality Management: STEMI PCI
Hypothermia
Quality Management: Heart Failure
1-4Pharmacy & Therapeutics
1,7Population Health Management
Community Med Prog.
2,3,4,7Radiology
Timely GFR labprior to contrast studies
AllThroughput
Access to Primary Care
5-Jan
Trauma Services
1,5
Wound Care and Regen Med Pgm
1,3,5
Transition of Care Inititiatives
Residency and Fellowship Programs
Hos
pita
l Com
mitt
ees
EQuIP Steering Committee
EQuIPOperations
Committee and Staff
Residents and Fellows
Teaching Hospitals and Other clinical
sites
Program Directors & Coordinators
Participation in Hospital Committees
• Approximately 150 residents and fellows• Part of committees at 4 clinical sites– e.g. infection control; ethics; Population
Health/Disease Management programs; etc.
Challenges:• Committee meeting times
Participation in Independent QI Projects
• Approximately 125 individual and group projects– Conducted by and with ~ 465 house officers– Data collection and intervention at ~ 15 clinical sites
(hospitals and clinics)– General Surgery residents in class-based projects to
ensure continuity
Challenges: • Ensuring value/feasibility of individual projects
Nurse Manager of Quality Management at ILH collects current PI programs, committees, and projects. Listing is
maintained on a drive shared between the QM and EQuIP offices.
LSU Residency Program Director and/or residents request participation in ILH committee/project from
the EQuIP office.
EQuIP coordinator sends an email to the physician leads (CC to core group liaison, Dr. Zee Ali, and Patrick Reed) as an
introduction and for approval of the resident assignment.
Lead Approval
Resident given dates, time location, and instructions as
appropriate from the project lead.
YES
Return to the beginning for a new project
NO
Ms. Harkin will keep EQuIP workbook updated with resident
assignments.
When the EQuIP office notices an individual or group project requiring significant institutional resources ,the EQuIP director
or coordinator will (1) forward that project's details to ILH leadership to solicit approval and (2) referred residents/faculty
to the LSUHSC IRB and to theILH Research Review Committee for evaluation.
EQuIP Project Database
EQuIP Project Database
Evaluation of Resident Participation
Next Steps
• Quality Improvement Day (May 14, 2013).• Evaluate resident performance on hospital
committees (Spring 2013).• Gather preliminary results of EQuIP projects
(Summer 2013).• Roll out QI/PS curriculum to faculty and hospital
personnel (TBD).• More robust project review mechanism ( AY
2013-2014).
Questions?
Murtuza (Zee) Ali, [email protected]