Employee Recognition and Wellness Benchmarking

Project

Healthy Workplace Champions

June 29, 2009

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Goals of this project:

Recognize valued behaviours and service

Assist managers at all levels in providing recognition

Motivate employees, highlight and reinforce valued behaviours that contribute to the overall success of our employees and the institution

Increase employee and manager participation in recognition programs

Expand awareness of, and encourage participation in health and wellness practices to improve employee health, job satisfaction, and engagement

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Team Research and Activities Internal Research

– Reviewed survey results and statistics– Conducted focus groups with employees

External Research– Researched websites and surveyed organizations– Conducted site visits to Penn State University &

Statistics Canada– Attended conferences: Recognition Professionals

International, and Healthy Workplaces– Reviewed recognition and wellness models

Recommendations– Joint– Wellness– Recognition

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Joint Recommendations

Strong Leadership

CommitteeEducationCommunicationPartnershipsJoint Events

Model the way

Support participation in

programs

Play an active role

Provide resources

Communicate the

importance of participation

Have a policy on well-being

Have goals in the strategic

plan

Support and hold managers

accountable

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Joint Recommendations

Strong LeadershipCommittee

EducationCommunicationPartnershipsJoint Events

Two cross-functional and cross-level committees*

Recognition Workplace wellness Report to senior level executive

committee Vertical and horizontal

representation across organization

Chaired by a senior manager* The original recommendation

to have two committees has evolved and, as a result, one committee has been formed. The Healthy Workplace Committee will oversee health and wellness initiatives as well as recognition initiatives.

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Joint Recommendations

Strong LeadershipCommitteeEducation

CommunicationPartnershipsJoint Events

Education plan for managers

at all levels

Foster healthy workplace

Coaching on how to deliver

recognition

Develop separate Leadership

& Management Development

Program for supervisors

Workshop for non-

managers/supervisors

Tailored to meet unique

culture in our faculties

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Joint Recommendations

Strong LeadershipCommitteeEducationCommunication

PartnershipsJoint Events

Develop strategy

Across all levels of the

organization

Work with University

Communications &

communications officers in

faculties

Face to face dialogue

Website

Posters, flyers, newspaper

articles, interviews with

champions

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Joint Recommendations

Strong LeadershipCommitteeEducationCommunicationPartnerships

Joint Events

Internal: Athletics, Health

Services, Communications

External: City of Ottawa,

Royal Ottawa Hospital,

Great-West Life

Networking with other

organizations & universities

Professional memberships

Share resources

Assist in identifying needs

Program delivery

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Joint Recommendations

Strong LeadershipCommitteeEducationCommunicationPartnershipsJoint Events

Demonstrate appreciation

Showcase healthy workplace

initiatives

Annual Employee

Appreciation & Workplace

Wellness Day

Sub-committees to organize

events

Broad range of activities

Include retirees &

dependents

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Workplace Wellness Recommendations Determine employee health needs and preferences

Prepare a workplace wellness program

Explore offering fitness programs at alternate locations

Offer programs to address mental health, & cardiovascular issues

Review and communicate Carleton’s policies and procedures to promote work-life balance

Monitor and evaluate wellness programs on an ongoing basis

Establish a full-time coordinator

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Employee Recognition Recommendations Recognize milestone anniversaries starting at 5 years

Expand recognition awards program to be more inclusive

Expand the awards program beyond one annual day event

Develop tools, guidelines, & tips to help departments, managers, & individuals to create their own programs

Monitor and evaluate recognition programs on an ongoing basis

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Conclusion There are many compelling arguments for

organizations to have comprehensive healthy workplace and recognition initiatives.

These positive initiatives can reduce health costs, help the recruitment and retention of top talent, and foster the desire and overall ability to perform.

The overall goal is to help Carleton University provide the best experience for its employees and students, and we believe that by implementing these recommendations, Carleton University will be better positioned to achieve this goal.

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Next step

Implementation plan