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emerce engage 2016 - hans similon (no-id)

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Customer Care is not a department, it’s an attitude!

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Page 1: Emerce Engage 2016 - Hans Similon (NO-ID)

Customer Care is not a department, it’s an

attitude!

Page 2: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 3: Emerce Engage 2016 - Hans Similon (NO-ID)

Customer Care

www.no-id.be

Page 4: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 5: Emerce Engage 2016 - Hans Similon (NO-ID)

www.no-id.be

Page 6: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 7: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 8: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 9: Emerce Engage 2016 - Hans Similon (NO-ID)

www.no-id.be

Page 10: Emerce Engage 2016 - Hans Similon (NO-ID)

is not a department

www.no-id.be

Page 11: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 12: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 13: Emerce Engage 2016 - Hans Similon (NO-ID)

it’s an attitude!

www.no-id.be

Page 14: Emerce Engage 2016 - Hans Similon (NO-ID)

CLIENTS MEMBERS

www.no-id.be

Page 15: Emerce Engage 2016 - Hans Similon (NO-ID)

Dear John

Page 16: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 17: Emerce Engage 2016 - Hans Similon (NO-ID)

www.no-id.be

Page 18: Emerce Engage 2016 - Hans Similon (NO-ID)

80 % MGM

www.no-id.be

Page 19: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 20: Emerce Engage 2016 - Hans Similon (NO-ID)

www.no-id.be

Page 21: Emerce Engage 2016 - Hans Similon (NO-ID)

www.no-id.be

Page 22: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 23: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 24: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 25: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 26: Emerce Engage 2016 - Hans Similon (NO-ID)
Page 27: Emerce Engage 2016 - Hans Similon (NO-ID)

www.no-id.be

Page 28: Emerce Engage 2016 - Hans Similon (NO-ID)

tHANkS


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