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ELECTRONIC MEDICAL RECORDS SOFTWARE

JULY 2018

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C O N T E N T S

Introduction Defining Electronic Medical Records Software FrontRunners (Small Vendors)

FrontRunners (Enterprise Vendors)

Runners Up Methodology Basics

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This FrontRunners analysis is a data-driven assessment

identifying products in the Electronic Medical Records (EMR) software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommendations (y-axis). FrontRunners then plots 10-15 products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category.

In the Electronic Medical Records FrontRunners infographic, the

Enterprise Vendor graphic had a minimum qualifying score of 3.11 for Usability and 3.21 for User Recommended, while the Small Vendor graphic had a minimum qualifying score of 3.27 for Usability and 3.33 for User Recommended.

To be considered for the Electronic Medical Records FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user rating score of 3.0 for both Usability and User Recommended in both the Small and Enterprise graphics.

I N T R O D U C T I O N

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INTRODUCTION

The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.

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Electronic Medical Records (EMRs) software automates the clinical

operations of health care providers. EMRs allow medical professionals to create, store, update and share digital patient charts, histories, medications, test results and more.

Software Advice’s FrontRunners quadrant is focused on the North American ambulatory EMR market. We identify this set of core capabilities for the EMR category: charting/patient records,

order entry, decision support, automated coding assistance, reporting/analytics and ONC-ATCB certification, as well as at least one of the following: clinical interoperability, patient scheduling and/or a patient portal.

D E F I N I N G E L E C T R O N I C M E D I C A L R E C O R D S S O F T WA R E

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For each individual rating in both the Usability and User Recommended criteria, the methodology

weighs recent reviews more heavily.

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5.0

3.1

USABILITY

Praxis EMR

Liquid EHRInSync EMR

NueMDiPatientCare EHR

drchronoiClinic

Amazing Charts

eClinicalWorks

F R O N T R U N N E R S ( S M A L L V E N D O R S )

FRONTRUNNERS® FOR EMR, JULY 2018

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F R O N T R U N N E R S S C O R E S

( S M A L L V E N D O R S )

TOTAL SCORE

USABILITY SCORE

USER RECOMMENDED

SCORE

1 Praxis EMR 9.87 4.92 4.94

2 Liquid EHR 9.24 4.56 4.67

3 InSync EMR 9.19 4.59 4.60

4 iPatientCare EHR 8.41 4.19 4.21

5 NueMD 8.41 4.24 4.18

6 iClinic 8.12 3.98 4.14

7 drchrono 8.29 4.23 4.06

8 Amazing Charts 7.71 3.80 3.91

9 eClinicalWorks 6.88 3.54 3.34

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For each individual rating in both the Usability and User Recommended criteria, the methodology

weighs recent reviews more heavily.

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CO

MM

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5.03.1

5.0

3.1

USABILITY

Practice Fusion

Prime Suite

EpicCare EMR

athenaClinicals

CareCloudAzalea EHR

AdvancedEHRNextGen EHR

Centricity Practice Solution

KareoAprima EHR

Cerner PowerChartAmbulatory EHR

F R O N T R U N N E R S ( E N T E R P R I S E V E N D O R S )

FRONTRUNNERS® FOR EMR, JULY 2018

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F R O N T R U N N E R S S C O R E S

( E N T E R P R I S E V E N D O R S )

TOTAL SCORE

USABILITY SCORE

USER RECOMMENDED

SCORE

1 Azalea EHR 8.49 4.18 4.30

2 Prime Suite 8.50 4.25 4.25

3 CareCloud 8.49 4.25 4.24

4 Practice Fusion 7.68 3.77 3.91

5 EpicCare EMR 7.72 3.88 3.84

6 AdvancedEHR 7.76 3.97 3.79

7 NextGen EHR 7.53 3.79 3.74

8 athenaClinicals 7.49 3.83 3.66

9 Centricity Practice Solution 7.46 3.93 3.53

10 Kareo 6.80 3.50 3.30

11 Aprima EHR 6.34 3.12 3.22

12 Cerner PowerChart Ambulatory EHR 6.68 3.28 3.40

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R U N N E R S U P

1st Providers Choice EMR

4medica iEHR

75Health EHR

ABELMed

Absolute EMR

AccuroEMR

Acuitas activEHR 2.0

Advanced Health Management Systems (AHMS)

AgilityEH

AllegianceMD

AllMeds EHR

Allscripts EHR

AlphaFlex

Altai Oncology Suite

AntWorks EHR

Aurora Clinical EMR

BestNotes

blueEHR

Carbon Health

CaregiverDesktop EHR

CentralReach

Centricity EMR

Cerner Millennium

CGM Clinical

Chameleon

ChARM Health EHR

ChartLogic EMR

ChartPerfect EHR

Chiron Health

ChiroSuiteEHR

CLINICOM

ClinicTracker

Compulink

Crystal Practice Management

CureMD

Cyfluent

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DocLinks

Doctorsoft EHR

DrCloudEHR

eHealthFiles

EHR 24/7

ElationEMR

ElationHealth

Electronic Medical Assistant

eMDs EHR

EMRDoc

EMRx

Enablemyhealth EHR

enki Office EHR

ForteEMR

Harris CareTracker

HENO EMR

iMedEMR

In Touch EMR

Intelligent Medical Software

Intelligent Medical Software (IMS)

Intergy EHR

Intuitive Medical Documents (IMD)

iSALUS EHR

Juno EMR

Levin EHR

Luminello

MacPractice MD

MD Logic EHR

MDoffice

MDsuite EHR

MedConnect EHR

MEDENT

MedEvolve

Medfusion

Medgre EHR

Medical Mastermind

Medicfusion EHR

MedicsEHR

MedInformatix

Medios EHR

MEDITECH EXPANSE

MicroMD

ModuleMD WISE

myEvolv

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Netsmart myInsight

Notation Matrix

NovoClinical

OD Link

OmniMD EMR

OpenEMR

OptimisPT

Optum Physician EMR Suite

Oscar

Patient Chart Manager EHR

PatientClick Suite

PCArchiver

PCIS EHR

Planetrehab

Plexia

Power2Practice

Practice Choice

Practice Director EHR

Practice EHR

Practice Partner

Practice Perfect EMR

PracticeStudio

PracticeSuite

PrognoCIS

Quanum EHR

QuestNS EMR

Radekal

ReLiMed

RxNT EHR

ScriptSure EMR

SequelMed EHR

Sevocity EHR

SpringCharts EHR

TheraOffice

Therap

TherapyRehab Plus

TotalMD

TRIARQ Health

Ultra Charts

UniCharts

Vericle

WEBeDoctor EMR

Welligent EHR

WRS Health

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The FrontRunners methodology assesses and calculates a

score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis.

The Usability score is a weighted average of user ratings including:

• End-user ratings of one to five stars on the product’s ease of use.

• End-user ratings of one to five stars on the product’s functionality.

The User Recommended score is an overall weighted average of scores including:

• End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

• End-user ratings of one to five stars on how likely they are to recommend the product to others.

There are up to two FrontRunners graphics for each market, one Small Vendors and one Enterprise Vendors graphic. The Small Vendors graphic highlights qualifiers from smaller (by employee size) vendors, while the Enterprise Vendors graphic displays qualifiers for larger (by employee size) vendors.

M E T H O D O L O GY B A S I C S

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METHODOLOGY BASICS

Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com, which have been published within 18 months of the start of the analysis period.

Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on the vendor’s employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.

1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic.

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