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International Perspective on E-government.

Plan for E-government of NepalNational E-government Master Plan

August 25th, 2006Bimal Pratap Shah

National Information Technology CenterMinistry of Environment, Science, and Technologybimal.shah@nitc.gov.np, shahbimalp@yahoo.com

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Overview .

1) About Nepal General Information.

2) Why Project : Purpose, Scope, & Schedule.

3) Where we are Current State: As is Analysis, Analysis of Policies.

4) Where we want go Vision and Mission, Strategy and Projects.

5) How to get there E-government Roadmap, Legal Framework, &Organizations.

6) Success Factors Requirements for successful e-governmenttransformation in Nepal.

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Project Purpose/Scope .

Partner Korea IT Industry Promotion Agency (KIPA)

Purpose Realize: Good Governance and Socio Economic Development.

Scope Period: 2007- 2011 .

Project Activity. E-readiness and Requirement Analysis.Establish Vision.Formulate Strategies.Define Institutional & Legal Framework.

Define Roadmap.Establish action Plan for Priority Projects.

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Project Schedule .Schedule Feb 28th 2006 15th August, 2006.

As Is Analysis: (March April)Government Policy Review.

E-readiness Assesment.Requirements Analysis.Benchmarking (USA, Korea, India).

To-Be-Model. (May June)Vision and Strategy.Priority Projects.Direction of Projects.

Establishment of Plan . (July August)Action Plan Schedule.Review and feedback.Project Closure (1 st phase).

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Current State As is Analysis .ICT Diffusion Telephone (Land + Mobile): 1,000,000.00 ( 4% of the population)

Internet Users: 400,000 .PC: 6.2 per 1000.00

ICT Education Four Universities and affiliate Colleges offerICT related degrees.

ICT Workforce Heavily skewed in Kathmandu Valley ( 69%)

Government ICTOrganization

High Level Commission for Information Technology

(Policy/Planning/Execution). T staffs (5)National Information Technology Center (Execution) ( T staff =4).Ministry of Information & Communication (Infrastructure).

E-government Central Government (21 ministries and 5 commissions)

95 % Web presence. Hardly Updated.45% Access Internet through dialup.Typists usually upgraded to computer operators.

Government portal: 32 digitized government forms, Contact

Info on 10,000.00 government offices.Pilot: Document Management System, E-procurement.30 Government Tele-centers. (80% not sustainable)

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Current State Requirement AnalysisFace to Face Interview: Decision Makers & ICT Staff.

Results:Biggest obstacle for Computerization.

HRD came first in both decision maker and ICT Staffs.Biggest success factor for Computerization

HRD came first in both decision maker and ICT Staffs.

Survey: Citizens & Businesses.Results:Satisfaction index for government services.

90% indicated unsatisfactory (Citizens).100% indicated unsatisfactory (Businesses).

Service to be informatized first.45% indicated National ID (Citizens).

Top priority e-government project.40% indicated Administrative Service Computerization . (Businesses)

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Vision/Mission .

Vision Establish citizen-centered, transparent, andnetworked government through utilization of ICT.

Mission Provide citizen centered services throughutilization of ICT without any discrimination

transcending regional or ethnic background.

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Roadmap-Promotion Stage .The UN-ASPA has defined the level of e-government into five-stages according to the

level of Internet and web-based government services.

2011

2007

TransactionMulti Channel Service

Gov-wide Collaboration SystemKnowledge Based AdministrationSystems

Stage 1 Stage 2 Stage 3 Stage 4 Stage 5

Emerging WebPresences

Enhanced WebPresence

Interactive WebPresence.

TransactionalWeb Presence

Fully IntegratedWeb Presence(Seamless)

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Roadmap Priority Projects .

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Roadmap-Integration .

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Roadmap-Implementation Schedule .

2007 2008 2009 2010 2011

G2C

G2B

G2G

Infra

Phase 1:Improvement in Fundamentals Phase 2:Enhancement of Realization.

One Stop Government PortalNational Identification Systems (NID )

E-drivers License & Vehicle Registration SystemsPassport

E-agriculture

E-CustomsE-Procurement

GroupwareE- Education

E-AuthenticationE-Tax

E-land Registration

Immigration ManagementEnterprise Architecture (EA)

Government Data & Training Center

Public Key Infrastructure

Establishment of Basic Acts

Development of ICT Literacy and HRD ProgramsStandardizationExpansion of ICT Resources (backbone, ICT facilities in rural areas),

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Roadmap- Focus Areas .

One Stop Government Portal.National ID (unique number).Groupware.Enterprise Architecture.Government Integrated Data & Training Center (KOICA).

E-education.Public Key Infrastructure.IT Infrastructure.

IT literacy Programs.Introduce Tele-center programs (last mile).Standardization.Human Resource Development .

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Roadmap- Legal Framework .

Legal Framework

Law on NationalInformatization Promotion

Law on ICT IndustryPromotion

ICT InfrastructurePromotion

Law on InformatizationPromotion.

Law on E-government.

Law on DisclosingAdministrative Information

Law to promote softwareIndustry.

Law to Promote OnlineDigital Contents Industry.

Law on E-Transaction.

Law on IntellectualProperty Rights.

Law on protection ofPersonal Information.

Law on e-signature.

Law on protection oftelecommunication secrecy

Law on ICT NetworkUsage Promotion andInformation Protection.

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Roadmap- Organisation/Expected Benefits.

Through the implementation of e-government master plan Nepal will jump from stageone to stage 4.

Application Current 1 st Phase(2008)

2nd Phase(2011)

UN E-government Index

Visit to government to getgovernment information

Connectivity of governmentagencies.

Connection Method

126

90%

Isolated

Dial Up

100

70%

Ministry level(Central)

Broadband(Central)

80

Under 40%

All Agencies

High Speed(Rural)

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Success Factors .

Trend of successful e-government transformation according to theBenchmarking studies.

Shared vision across the government.Localization.Right Institutional Framework.

Legal Reforms.Commitment & Leadership from the head of government.Awareness.Budget.

Learn from National E-governance Plan (NEGP) of India andtailor Nepals National E-government Master Plan so that it ispragmatic to the current socio-cultural context of the country.Learn from best practices of SAARC countries specially INDIA.

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Thank You

Open to suggestions from the experts who

are present here

bimal.shah@nitc.gov.np