effect of automation on jobs of technical writers · activities distribution for tw physical &...

EFFECT OF AUTOMATION

ON JOBS OF TECHNICAL

WRITERSMakarand Pandit

[email protected]

(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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SYSTEM RULES


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IT IS NOT JUST

HUMAN AGAINST HUMAN

ANYMORE

NOW, IT IS ALSO

MACHINE VS HUMAN


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REASONS FOR JOB ELIMINATION/CREATION

Product Replacement

Product Elimination

Service/Business Process Redefinition

Service/ Business Process Elimination


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JOB MOVEMENTS

Vertical

Lateral

Diagonal – Upward or Downward


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EVERY JOB CREATED IS A THREAT TO

ONE OR MORE EXISTING JOBS

IT IS SOMEONE’S JOB TO MAKE

SOMEONE ELSE’S JOB REDUNDANT

IN THE FLUID AND COMPETITIVE

ENVIRONMENT JOBS DON’T JUST EXIST,

THEY TRANSFORM!


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BUILDING FUTURE WORKFORCE

Retrain

Redeploy

Hire

Contract

Release (lay off)


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CAN’T COMPUTERS GENERATE

CONTENT?

06-Feb-15(c) Technowrites Pvt. Ltd.

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3COMPUTERS GENERATE DATA, NOT

CONTENT


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This is how computer processes data

This is how human

processes data


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A WRITER’S JOB CANNOT BE

DONE BY A COMPUTER

DR. MICHIO KAKU


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SKILLS DEFINED BY MCKINSEY REPORT

Technological Skills – Basic Digital, Advanced Data Analysis, Scientific

Research & Development, Technology Design, Advanced IT

Social & Emotional Skills – Teaching & Training, Leadership,

Communication & Negotiation, Interpersonal & Empathy, Entrepreneurship,

Adaptability

Higher Cognitive Skills – Creativity, Project Management, Advanced

Literacy, Complex Information Processing, Critical Thinking

Basic Cognitive Skills – Basic Data Input, Basic Literacy

Physical & Manual Skills – Data Input, Equipment Repair, Craft &

Technician, Gross Motor


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MCKINSEY GLOBAL INSTITUTE’S PREDICTIONS

FOR 2030 (PUBLISHED 2018) (c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit

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MCKINSEY GLOBAL INSTITUTE SKILL MODEL


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ACTIVITIES DISTRIBUTION FOR TW

Physical & Manual Skills – Typing text, Copy-paste, Formatting Text, Inserting

Images – Replaced by Speech Recognition, Voice Chat, Speech Synthesis

Basic Cognitive Skills – Organizing Text, Editing Images/Audio/Video – Replaced

by tools or human aided tools

Higher Cognitive Skills – Information Mapping, Spelling/Grammar/Style Check,

Project Management, Self-management, Delivery Management – Replaced by

??

Social & Emotional Skills – Client Coordination, Client/SME Communication,

Interviewing SME, Usability Study – Replaced by ??

Technological Skills – Authoring Tools, CMS, LMS, DITA, User Experience –

Replaced by better tools ??


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PERCENTAGE CHANGE IN SKILL SETS


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BUILDING FUTURE WORKFORCE

Mindset Shift

Change in hiring policies

More Agile Corporate Structure (Agile itself will transform into something more

agile)

New middle-skill jobs to fill the gaps

Rise in use of contractors and freelancers

More and more training

Faster breeding and acquiring of small size companies (mid-size may reduce)


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RECOMMENDATIONS

Work on developing Higher Cognitive Skills, Social &

Emotional Skills, Technological

Bottom-most & Top-most skills may be replaced by tools

Try to develop a Golden Combination of skill-sets

Work on multi-threaded career

Self-complementing Skills (may not be convergent)

Divergent Skills


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PROBABILITY CALCULATOR

A. National/Macroeconomic

B. Industry Sector

C. Organizational

D. Management

E. Individual


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MACRO-ECONOMIC FACTORS IN

INDIA

Election

Inflation

Local Demand


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ORGANIZATIONAL FACTORS

Team Size

Management

Business

Collaborations/Mergers/Acquisitions


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MAK’S EARLIER PREDICTIONS

These are my predictions made 4 years ago


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SUBTLE CHANGES IN TW

Communities opening up more and more

Users relying on Data Security

Different configurations of cloud are available (including Public, Private,

Cloud-in-a-box, Hybrid, and so on)

Open-source has caught up with premium products, and may lead them soon

Overall team-size has shrunk

Development life-cycle has shrunk

Marketing has become focused and thinner

Virtualization is increasing


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FUTURE OF CONTENT

Multi-authored

Reused

Minimalized

Structured

User generated

Intelligent

Rated

Scaled

Curated

Auto-updated

Amalgamated


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FUTURE OF PROCESSES

Group-authoring (sharing, searching, managing, tracking)

Cloud-based authoring, reviewing, publishing (using cloud-based tools like

CMS, Wikis)

Media-dependent workflows (different inputs, tools, and deliverables)


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FUTURE OF TOOLS

Open-source

Cloud-based

Open-standard (epub3, html, xml, DocBook, DITA)

SaaS Pricing


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FUTURE OF CAREER

ID & TW have merged

Content Writing is merging

In select cases, localization/translation will merge

Penetration & spread of all writing careers will increase

Videos producers, Marketing collateral authors will be in demand

User Experience Designers will be sought after

Proposal Writing will be in demand

Increased freelancing opportunities (enabled by shrinking team sizes and

availability of open-source tools)


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THINK OF ADDING THESE TO YOUR

SKILLS

Business knowhow

Testing skills

Sound/Video Recording & Editing skills

Presentation skills

User Interaction skills

Technical knowhow (SEO, Internet Advertising, Virtualization)

Information research & analysis (RSS Feeds, Big Data, Analytics)

Freelancing


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REFERENCES & SOURCES OF DATA

McKinsey Insights - McKinsey Global Institute

Forbes.com

Technologyreview.com

https://www.forbes.com/sites/niallmccarthy/2017/11/30/automat

ion-could-eliminate-73-million-u-s-jobs-by-2030-

infographic/#6180ab8b773d

https://www.technologyreview.com/s/610005/every-study-we-

could-find-on-what-automation-will-do-to-jobs-in-one-chart/


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https://www.forbes.com/sites/niallmccarthy/2017/11/30/automation-could-eliminate-73-million-u-s-jobs-by-2030-infographic/#6180ab8b773d

https://www.technologyreview.com/s/610005/every-study-we-could-find-on-what-automation-will-do-to-jobs-in-one-chart/

THANK YOU!

Download Link: https://bit.ly/2EkNeJ0

-Makarand Pandit

[email protected]


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