MASTER OF EDUCATION OF STRATEGIC MANAGEMENT AND LEADERSHIP (ED705)

EDU 701- EDUCATION AND HUMAN DEVELOPMENT

COUNSELLING, MENTORING AND COACHING IN HIGHER EDUCATION

Presenter: Nour Amera Binti Md Nordin Student ID: 2014285724Date: Tuesday, 2 December 2014Lecturer Name: Dr Nabilah Binti Abdullah (PhD)

COUNSELLING, MENTORING AND COACHING IN HIGHER EDUCATION

COUNSELLINGCounselling is a process where, by talking to a professional about how you’re feeling, you can work out, or try to change, the things that cause you distress.

COUNSELLING A good counsellor will work with you to find a

solution to your problem, even if that solution just means accepting that a particular situation cannot be changed, and helping you to cope with this.

Every counsellor is a bit different and will have their own approach. Some will do more talking or ask more questions, and some will want to just let you talk. Finding someone you’re happy to talk to is really important.

The term ‘counselling’ includes work with individuals and with relationships which may be developmental, crisis support, psychotherapeutic, guiding or problem solving The task of counselling is to give the ‘client’ an opportunity to explore, discover and clarify ways of living more satisfyingly and resourcefully.(BAC 1984)

COUNSELLINGThe aims of counselling

Insight Relating to others Self awareness Self acceptance Self actualization/ individuation Enlightenment Problem solving Psychological education Acquisition of social skill Cognitive change Behaviour change Systematic change Empowerment Generatively a social action Restitution

COUNSELLINGStudent Services/Special Education: School Guidance

and Counselling

The guidance and counselling of students is an integral component of the educational mission of the school. Guidance and counselling services and programs promote the personal/social, educational, and career development of all students.

COUNSELLINGHow counselling works in education field

Information for students

Working with students

Working with parents and guidance's

Working with school

community

Working with Colleagues and

Professional Associates

Consultation support provided

MENTORINGMentoring is most often defined as a professional relationship in which an experienced person(the mentor) assists another (the mentoree) in developing specific skills and knowledge that willenhance the less-experienced person’s professional and personal growth.

MENTORING Mentoring is the relationship between an experienced person and less experienced person for the purpose of

helping the one with less experience.

What does a mentor do? The following are among the mentor’s functions: Teaches the mentoree about a specific issue Coaches the mentoree on a particular skill Facilitates the mentoree’s growth by sharing resources and networks Challenges the mentoree to move beyond his or her comfort zone Creates a safe learning environment for taking risks Focuses on the mentoree’s total development

MENTORINGWhat are the benefits of mentoring?

How it benefit your organization?

Enhancing strategic business initiatives Encouraging retention Reducing turnover costs Improving productivity Enhancing professional development. Using your own employees, instead of outside consultants, as

internal experts for professional development Creating a mentoring culture, which continuously promotes

individual employee growth and development.

Mentors enjoy many benefits, including:

Gains insights from the mentoree’s background and history that can be used in the mentor’s professional and personal development.

Gains satisfaction in sharing expertise with others.

Re-energizes the mentor’s career. Gains an ally in promoting the organization’s

well-being. Learns more about other areas within the

organization.

Mentorees enjoy many benefits, including:

Gains from the mentor’s expertise Receives critical feedback in key areas, such as

communications, interpersonal relationships, technical abilities, change management and leadership skills

Develops a sharper focus on what is needed to grow professionally within the organization

Learns specific skills and knowledge that are relevant to personal goals

Networks with a more influential employee Gains knowledge about the organization’s culture and unspoken

rules that can be critical for success; as a result, adapts more quickly to the organization’s culture

Has a friendly ear with which to share frustrations as well as successes.

Are there different types of mentoring models in a structured program?

One to one mentoring Resources based mentoring Group mentoring Training based mentoring Executive mentoring

COACHING Coaching – Coaching is the training or development

or development processes via which an individual is supported while achieving a specific personal or professional competence result or goal.

COACHING ‘Coaching relates primarily to performance

improvement (often short-term) in a specific skills area.

The goals, or at least the intermediate or sub-goals, are typically set with or at the suggestion of the coach.

While the learner has primary ownership of the goal, the coach has primary ownership of the process. In most cases, coaching involves direct extrinsic feedback (i.e. the coach reports to the coachee what he or she has observed).

COACHINGTIPS FOR EFFECTIVE COACHING

The coach is not in control

You need permission to

coach

Be a knowledgeable

coach and resources

Help manager develops her own

solutions

The coach is always an educator

Practice Highly Honed

Communication Skills for Coaching

COMPARISON BETWEEN COUNSELLING, MENTORING AND

COACHING

MENTOR vs COACH

MENTORING vs COACHING

COUNSELLING vs COACHING