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Specification

Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF)

First registration September 2011

Edexcel NVQ/competence-based qualifications

Edexcel, a Pearson company, is the UKs largest awarding organisation offering vocational and academic qualifications and testing, to employers, training providers, colleges, schools, and other places of learning in the UK, and in over 85 countries worldwide.

Our specialist suite of qualifications include NVQs and competency based qualifications, Apprenticeships, WorkSkills, Functional Skills, Foundation Learning, as well as our exclusive range of BTECs, from entry level right through to Higher National Diplomas.

References to third party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.)

Authorised by Martin Stretton Prepared by Tom Gudgeon

Publications Code N027102

All the material in this publication is copyright Pearson Education Limited 2011

Contents

Qualification title covered by this specification 1

Key features of the Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF) 3

What is the purpose of this qualification? 3

Who is this qualification for? 3

What are the benefits of this qualification to the learner and employer? 3

What is the potential job role for those working towards this qualification? 3

What progression opportunities are available to learners who achieve this qualification? 4

What is the qualification structure of the Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF)? 5

How is the qualification graded and assessed? 7 Assessment strategy 7

Types of evidence (to be read in conjunction with the assessment strategy in Annexe D) 8

Centre recognition and approval 9 Centre recognition 9

Approvals agreement 9

Quality assurance 9

What resources are required? 9

Unit format 10

Units 11 Unit 1: Health, Safety and Security at Work in the Laundry and

Dry Cleaning Industry 13

Unit 2: Know and Understand Health, Safety and Security at Work in the Laundry and Dry Cleaning Industry 17

Unit 3: Maintaining Effective Working Relationships at Work 21

Unit 4: How to Maintain Effective Working Relationships at Work 25

Unit 5: Carry Out the Washing Process 29

Unit 6: How to Carry Out the Washing Process 33

Unit 7: Clean Items Safely by Continuous Tunnel Washing Processes 37

Unit 8: How to Clean Items Safely by Continuous Tunnel Washing Processes 41

Unit 9: Process Cabinet Roller Towels in One Stage 45

Unit 10: How to Process Cabinet Roller Towels in One Stage 49

Unit 11: Tumble-dry Items 53

Unit 12: How to Tumble-dry Items 57

Unit 13: Press and Finish Garments Following Laundry 61

Unit 14: How to Press and Finish Garments Following Laundry 65

Unit 15: Process Flat Work Through Calenders 69

Unit 16: How to Process Flat Work Through Calenders 73

Unit 17: Dry-finish and Inspect Garments Using a Tunnel Finisher 77

Unit 18: How to Dry-finish and Inspect Garments using a Tunnel Finisher 81

Unit 19: Form-finish and Inspect Garments Using Steam and/or Air 85

Unit 20: How to Form-finish and Inspect Garments Using Steam and/or Air 89

Unit 21: Use a Safe System for Unblocking Continuous Tunnel Washers 93

Unit 22: How to Use a Safe System for Unblocking Continuous Tunnel Washers 97

Unit 23: Classify Items and Make up Loads for Cleaning 101

Unit 24: How to Classify Items and Make Up Loads for Cleaning 105

Unit 25: Inspect and Dispatch Laundered and Cleaned Items 109

Unit 26: How to Inspect and Dispatch Laundered and Cleaned Items 113

Further information 117

Useful publications 117 How to obtain National Occupational Standards 117

Professional development and training 118

Annexe A: Progression pathways 119 The Edexcel qualification framework for the laundry, dry cleaning and textile sector 119

Annexe B: Quality assurance 121 Key principles of quality assurance 121

Quality assurance processes 121

Annexe C: Centre certification and registration 123 What are the access arrangements and special considerations for the qualifications in this specification? 123

Annexe D: Assessment strategy 125

Annexe E: Additional requirement for qualifications that use the term NVQ in a QCF qualification title 145

N027102

Spec

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atio

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Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

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Oper

atio

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(QC

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N027012 Specification Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF) Issue 1 September 2011 Pearson Education Limited 2011

2

N027102 Specification Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF) Issue 1 Septemeber 2011 Pearson Education Limited 2011

3

Key features of the Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF)

This qualification is:

nationally recognised

based on the Laundry and Dry Cleaning National Occupational Standards (NOS). The NOS, assessment principles and qualification structure are owned by Skillset.

The Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF) has been approved as a component for the Intermediate Apprenticeship in Fashion and Textiles Level 2 Framework (Laundry pathway).

What is the purpose of this qualification?

This qualification provides recognition for laundry operatives working in all areas of the laundry sector and covers health and safety and maintaining effective working relationships. Learners have the option of completing units that focus on the washing process, finishing items, making up loads, inspection and dispatch. The qualification has been developed specifically for workforce.

Who is this qualification for?

This qualification is for all learners aged 16 and above who are capable of reaching the required standards.

Edexcels policy is that the qualification should:

be free from any barriers that restrict access and progression

ensure equality of opportunity for all wishing to access the qualification.

What are the benefits of this qualification to the learner and employer?

This qualification allows learners to demonstrate competence against National Occupational Standards (NOS) which are based on the needs of the laundry and dry cleaning sector as defined by Skillset, the Sector Skills Council. As such it contributes to the development of skilled labour in the sector. This qualification contributes towards the competence element of an apprenticeship.

What is the potential job role for those working towards this qualification?

Laundry operative


4

What progression opportunities are available to learners who achieve this qualification?

This qualification makes up part of the Intermediate Apprenticeship in Fashion and Textiles Level 2 Framework (Laundry pathway).

Learners can progress to a range of laundry, dry cleaning and textile sector qualifications and to work in skilled trade and laundry occupations.

Further information is available in Annexe A.


5

What is the qualification structure of the Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF)?

Individual units can be found in the Units section.

To achieve the Edexcel Level 2 NVQ Certificate in Laundry Operations (QCF) learners must achieve a minimum of 24 credits.

Learners must complete eight mandatory credits and a minimum of 16 optional credits from Option Unit Groups 1 to 3. Knowledge and competence units must be taken in combination ie if unit H/600/8850 is chosen, unit M/600/8849 must also be completed; and vice-versa.

Mandatory units Learners must achieve all four units from this group.

Unit reference number

Unit title Level Credit value

F/600/8841 Health, Safety and Security at Work in the Laundry and Dry Cleaning Industry

2 2

J/600/8842 Know and Understand Health, Safety and Security at Work in the Laundry and Dry Cleaning Industry

2 3

T/600/8917 Maintaining Effective Working Relationships at Work

2 1

A/600/8918 How to Maintain Effective Working Relationships at Work

2 2

Option units 1 Learners must achieve a minimum of two units from this group. Knowledge and competence units must be taken in combination.



M/600/8849 Carry Out the Washing Process 2 3

H/600/8850 How to Carry Out the Washing Process 2 3

K/600/8851 Clean Items Safely by Continuous Tunnel Washing Processes

2 4

M/600/8852 How to Clean Items Safely by Continuous Tunnel Washing Processes

2 3

T/600/8853 Process Cabinet Roller Towels in One Stage 2 3

A/600/8854 How to Process Cabinet Roller Towels in One Stage

2 3

http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##


6




F/600/8855 Tumble-dry Items 2 2

J/600/8856 How to Tumble-dry Items 2 3

L/600/8857 Press and Finish Garments Following Laundry

2 2

R/600/8858 How to Press and Finish Garments Following Laundry

2 3

Y/600/8859 Process Flat Work Through Calenders 2 3

K/600/8865 How to Process Flat Work Through Calenders 2 3

T/600/8867 Dry-finish and Inspect Garments Using a Tunnel Finisher

2 2

A/600/8868 How to Dry-finish and Inspect Garments Using a Tunnel Finisher

2 3

F/600/8869 Form-finish and Inspect Garments Using Steam and/or Air

2 2

T/600/8870 How to Form-Finish and Inspect Garments Using Steam and/or Air

2 3

D/600/8913 Use a Safe System for Unblocking Continuous Tunnel Washers

2 4

H/600/8914 How to Use a Safe System for Unblocking Continuous Tunnel Washers

3 3




H/600/8847 Classify Items and Make up Loads for Cleaning

2 3

K/600/8848 How to Classify Items and Make up Loads for Cleaning

2 2

K/600/8879 Inspect and Dispatch Laundered and Cleaned Items

2 2

D/600/8880 How to Inspect and Dispatch Laundered and Cleaned Items

2 3

http://register.ofqual.gov.uk/Unit/Details/F_600_8855http://register.ofqual.gov.uk/Unit/Details/J_600_8856http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/L_600_8857http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/R_600_8858http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/Y_600_8859http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/K_600_8865http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/T_600_8867http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/A_600_8868http://register.ofqual.gov.uk/Unit/Details/F_600_8869http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/T_600_8870http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/D_600_8913http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/H_600_8914http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Qualification/Details/500_8038_6##http://register.ofqual.gov.uk/Unit/Details/H_600_8847http://register.ofqual.gov.uk/Unit/Details/K_600_8848http://register.ofqual.gov.uk/Unit/Details/K_600_8879http://register.ofqual.gov.uk/Unit/Details/D_600_8880


7

How is the qualification graded and assessed?

The overall grade for the qualification is a pass. The learner must achieve all the required units within the specified qualification structure.

To pass a unit the learner must:

achieve all the specified learning outcomes

satisfy all the assessment criteria by providing sufficient and valid evidence for each criterion

show that the evidence is their own.

The qualification is designed to be assessed:

in the workplace or

in conditions resembling the workplace, as specified in the assessment requirements/strategy for the sector, or

as part of a training programme.

Assessment strategy

The assessment strategy for this qualification has been included in Annexe C. It has been developed by Skillset in partnership with employers, training providers, awarding organisations and the regulatory authorities. The assessment strategy includes details on:

criteria for defining realistic working environments

roles and occupational competence of assessors, expert witnesses, internal verifiers and standards verifiers

quality control of assessment

evidence requirements.

Evidence of competence may come from:

current practice where evidence is generated from a current job role

a programme of development where evidence comes from assessment opportunities built into a learning/training programme whether at or away from the workplace

the Recognition of Prior Learning (RPL) where a learner can demonstrate that they can meet the assessment criteria within a unit through knowledge, understanding or skills they already possess without undertaking a course of learning. They must submit sufficient, reliable and valid evidence for internal and standards verification purposes. RPL is acceptable for accrediting a unit, several units or a whole qualification

a combination of these.


8

It is important that the evidence is:

Valid relevant to the standards for which competence is claimed

Authentic produced by the learner

Current sufficiently recent to create confidence that the same skill, understanding or knowledge persist at the time of the claim

Reliable indicates that the learner can consistently perform at this level

Sufficient fully meets the requirements of the standards.

Types of evidence (to be read in conjunction with the assessment strategy in Annexe D)

To successfully achieve a unit the learner must gather evidence which shows that they have met the required standard in the assessment criteria. Evidence can take a variety of different forms including the examples below. Centres should refer to the assessment strategy for information about which of the following are permissible:

direct observation of the learners performance by their assessor (O)

outcomes from oral or written questioning (Q&A)

products of the learners work (P)

personal statements and/or reflective accounts (RA)

outcomes from simulation, where permitted by the assessment strategy (S)

professional discussion (PD)

assignment, project/case studies (A)

authentic statements/witness testimony (WT)

expert witness testimony (EWT)

evidence of Recognition of Prior Learning (RPL).

The abbreviations may be used for cross-referencing purposes.

Learners can use one piece of evidence to prove their knowledge, skills and understanding across different assessment criteria and/or across different units. It is, therefore, not necessary for learners to have each assessment criterion assessed separately. Learners should be encouraged to reference the assessment criteria to which the evidence relates.

Evidence must be made available to the assessor, internal verifier and Edexcel standards verifier. A range of recording documents is available on the Edexcel website www.edexcel.com. Alternatively, centres may develop their own.

http://www.edexcel.com/


9

Centre recognition and approval

Centre recognition

Centres that have not previously offered Edexcel qualifications need to apply for and be granted centre recognition as part of the process for approval to offer individual qualifications. New centres must complete both a centre recognition approval application and a qualification approval application.

Existing centres will be given automatic approval for a new qualification if they are already approved for a qualification that is being replaced by the new qualification and the conditions for automatic approval are met. Centres already holding Edexcel approval are able to gain qualification approval for a different level or different sector via Edexcel online.

Approvals agreement

All centres are required to enter into an approvals agreement which is a formal commitment by the head or principal of a centre to meet all the requirements of the specification and any linked codes or regulations. Edexcel will act to protect the integrity of the awarding of qualifications, if centres do not comply with the agreement. This could result in the suspension of certification or withdrawal of approval.

Quality assurance

Detailed information on Edexcels quality assurance processes is given in Annexe B.

What resources are required?

Each qualification is designed to support learners working in the manufacturing technologies sector. Physical resources need to support the delivery of the qualification and the assessment of the learning outcomes and must be of industry standard. Centres must meet any specific resource requirements outlined in Annexe D: Assessment strategy. Staff assessing the learner must meet the requirements within the overarching assessment strategy for the sector.


10

Unit format

Each unit in this specification contains the following sections.

Unit title:

Unit reference number:

QCF level:

Credit value:

Guided learning hours:

Unit summary:

Assessment requirements/evidence requirements:

Assessment methodology:

Learning outcomes:

Assessment criteria:

Evidence type:

Portfolio reference:

Date:

The unit title is approved on the QCF and this form of words will appear on the learners Notification of Performance (NOP).

This is the unit owners reference number for the specified unit.

All units and qualifications within the QCF have a level assigned to them, which represents the level of achievement. There are nine levels of achievement, from Entry level to level 8. The level of the unit has been informed by the QCF level descriptors and, where appropriate, the NOS and/or other sector/professional.

All units have a credit value. The minimum credit value is one, and credits can only be awarded in whole numbers. Learners will be awarded credits when they achieve the unit.

A notional measure of the substance of a qualification. It includes an estimate of the time that might be allocated to direct teaching or instruction, together with other structured learning time, such as directed assignments, assessments on the job or supported individual study and practice. It excludes learner-initiated private study.

This provides a summary of the purpose of the unit.

The assessment/evidence requirements are determined by the SSC. Learners must provide evidence for each of the requirements stated in this section.

Learning outcomes state exactly what a learner should know, understand or be able to do as a result of completing a unit.

The assessment criteria of a unit specify the standard a learner is expected to meet to demonstrate that a learning outcome, or a set of learning outcomes, has been achieved.

Learners must reference the type of evidence they have and where it is available for quality assurance purposes. The learner can enter the relevant key and a reference. Alternatively, the learner and/or centre can devise their own referencing system.

This provides a summary of the assessment methodology to be used for the unit.

The learner should use this box to indicate where the evidence can be obtained eg portfolio page number.

The learner should give the date when the evidence has been provided.


11

Units


12


13

Unit 1: Health, Safety and Security at Work in the Laundry and Dry Cleaning Industry

Unit reference number: F/600/8841

QCF level: 2

Credit value: 2

Guided learning hours: 10

Unit summary

This unit is for those who take responsibility for their own health, safety and security in the workplace, and monitor the workplace for hazards.

Assessment requirements/evidence requirements

This unit should be assessed in a work environment and is subject to the requirements set out in the assessment strategy for the sector in which it is being assessed.

The assumed prerequisite is that the learner undertaking this unit will be an experienced operator in a laundry or dry cleaning environment. This unit should not be taken before taking Unit 2: Know and Understand Health, Safety and Security at Work in the Laundry and Dry Cleaning Industry.

Rules and regulations which should be followed in the working environment include:

a. organisations rules, codes, guidelines and standards relating to health, safety and security

b. equipment operating procedures

c. handling and lifting techniques

d. correct use and maintenance of any protective clothing and/or equipment

e. responsibilities under the Health and Safety at Work Act and Control of Substances Hazardous to Health

f. Health Service Guidance (95) 18

g. hazard analysis and critical control points.

i. environmental requirements

j. manufacturers instructions.


14

Procedures to be followed in the event of ONE of the following types of emergency:

a. fire

b. contamination (eg from leaks, spillages, gas emissions)

c. accident and injuries to personnel

d. explosions (eg gas).

Assessment methodology

This unit is assessed in the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.

N027102

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Is

sue

1

Sep

tem

eber

2011

P

ears

on E

duca

tion L

imited

2011

15

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out

com

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Evid

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ce

typ

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rtfo

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re

fere

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D

ate

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Be

able

to c

ontr

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to

the

safe

ty a

nd s

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of

the

work

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nd its

co

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M

ake

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ents

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tain

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ove

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sonnel

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rem

ises

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able

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work

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haz

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Fo

llow

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ergen

cy e

quip

men

t co

rrec

tly

and s

afe

ly

3.3

U

se t

he

appro

priat

e pro

tect

ive

cloth

ing

N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

16

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to r

aise

the

ala

rm

and f

ollo

w c

orr

ect

pro

cedure

s fo

r sh

ut

dow

n

and e

vacu

atio

n

4.1

Rai

se t

he

alar

m a

nd if nec

essa

ry d

irec

t per

sonnel

to

the

nea

rest

ass

embly

poin

t

4.2

Lo

cate

and follo

w c

orr

ect

pro

cedure

s fo

r sh

ut

dow

n

and e

vacu

atio

n

5

Be

able

to k

eep a

ccura

te

reco

rds,

com

ple

te f

orm

s,

report

s an

d o

ther

docu

men

tation

5.1

Kee

p u

p t

o d

ate

accu

rate

rec

ord

s

5.2

Com

ple

te f

orm

s, r

eport

s an

d o

ther

docu

men

tation

as r

equired

in lin

e w

ith t

he

org

anis

atio

ns

rule

s,

guid

elin

es a

nd s

tandard

s

6

Be

able

to c

om

munic

ate

effe

ctiv

ely

with c

olle

agues

an

d c

ust

om

ers

6.1

Com

munic

ate

effe

ctiv

ely

with c

olle

agues

, an

d

cust

om

ers

usi

ng t

he

most

appro

priat

e fo

rm o

f co

mm

unic

atio

n

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


17

Unit 2: Know and Understand Health, Safety and Security at Work in the Laundry and Dry Cleaning Industry

Unit reference number: J/600/8842

QCF level: 2

Credit value: 3


Unit summary

This unit is for those who take responsibility for their own health, safety and security in the workplace, and monitor the workplace for hazards.


This unit is subject to the requirements set out in the assessment strategy for the sector in which it is being assessed.

The assumed prerequisite is that the learner undertaking this unit will be an experienced operator in a laundry or dry cleaning environment.

Knowledge will also be required of the following regulations, rules and guidelines:

a. organisations rules, codes, guidelines and standards relating to health, safety and security

b. equipment operating procedures

c. handling and lifting techniques

d. correct use and maintenance of any protective clothing and/or equipment

e. responsibilities under the Health and Safety at Work Act and Control of Substances Hazardous to Health

f. Health Service Guidance (95) 18

g. hazard analysis and critical control points

h. environmental requirements

i. manufacturers instructions.


18


This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.

N027102

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Is

sue

1

Sep

tem

eber

2011

P

ears

on E

duca

tion L

imited

2011

19

Lear

ning

out

com

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Know

how

to c

ontr

ibute

to

the

safe

ty a

nd s

ecurity

of

the

work

pla

ce a

nd its

co

nte

nts

1.1

Id

entify

the

loca

tion o

f ala

rms,

em

ergen

cy e

xits

, es

cape

route

s, e

mer

gen

cy e

quip

men

t an

d a

ssem

bly

poin

ts

1.2

Exp

lain

how

to s

tore

mat

eria

ls a

nd e

quip

men

t sa

fely

2

Know

how

to m

onitor

the

work

pla

ce f

or

haz

ards

2.1

D

escr

ibe

what

haz

ard

ous

subst

ance

s ar

e use

d in

the

work

pla

ce a

nd m

ethods

of

mak

ing t

hem

saf

e or

reduci

ng t

hei

r dan

ger

in t

he

even

t of an

acc

iden

t

2.2

Exp

lain

how

to h

andle

and s

tore

haz

ardous

subst

ance

s

3

Know

how

to t

ake

action

in t

he

even

t of

fire

, em

ergen

cies

or

acc

iden

ts

3.1

D

escr

ibe

the

pro

cedure

s to

be

follo

wed

in t

he

even

t of O

NE o

f th

e fo

llow

ing t

ypes

of

emer

gen

cy:

a.

fire

b. co

nta

min

ation (

eg f

rom

lea

ks,

spill

ages

, gas

em

issi

ons)

c.

acci

den

t and inju

ries

to p

erso

nnel

d.

explo

sions

(eg g

as)

3.2

Id

entify

the

nom

inat

ed first

aid

ers

3.3

D

escr

ibe

what

the

most

lik

ely

acci

den

ts a

nd

emer

gen

cies

are

in t

he

work

pla

ce a

nd h

ow

to d

eal

with t

hem

N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

20

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to r

aise

the

alar

m

4.1

D

escr

ibe

what

the

alarm

sounds

like

4.2

Exp

lain

how

the

ala

rms

are

act

ivat

ed

4.3

Exp

lain

arr

angem

ents

to m

ainta

in s

ecurity

to c

ove

r per

sonnel

, public

and p

rem

ises

5

Know

how

to u

se

emer

gen

cy e

quip

men

t co

rrec

tly

and s

afe

ly

5.1

D

escr

ibe

how

to c

orr

ectly

use

the

various

types

of

PPE a

nd e

mer

gen

cy e

quip

men

t av

aila

ble

in t

he

pre

mis

es

6

Know

how

to follo

w

corr

ect

pro

cedure

s fo

r sh

ut

dow

n a

nd e

vacu

atio

n

6.1

D

escr

ibe

how

to loca

te a

nd f

ollo

w c

orr

ect

pro

cedure

s fo

r sh

ut

dow

n a

nd e

vacu

ation

7

Know

how

to k

eep

accu

rate

rec

ord

s,

com

ple

te f

orm

s, r

eport

s an

d o

ther

docu

men

tation

7.1

D

escr

ibe

what

typ

es o

f re

cord

s ar

e ke

pt

and t

he

import

ance

of co

mple

ting t

hem

acc

ura

tely

7.2

Exp

lain

whic

h f

orm

s an

d d

ocu

men

tation a

re

com

monly

use

d a

nd h

ow

to c

om

ple

te t

hem

8

Be

able

to c

om

munic

ate

effe

ctiv

ely

with c

olle

agues

an

d c

ust

om

ers

8.1

D

escr

ibe

the

form

s of co

mm

unic

atio

n e

g w

ritt

en,

ora

l, e

lect

ronic

etc

and g

ive

exam

ple

s of th

e va

rious

form

s of

com

munic

ation

Lear

ner

nam

e:__________________________________________

Dat

e:___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


21

Unit 3: Maintaining Effective Working Relationships at Work

Unit reference number: T/600/8917

QCF level: 2

Credit value: 1


Unit summary

This unit is for those who work and communicate with others in the workplace, including appropriate types of communication to keep colleagues informed, lines of reporting and communication, the need to act upon information promptly, and understanding your own role and responsibilities and those of others.




This unit should not be taken before taking Unit 4: How to Maintain Effective Working Relationships at Work.



N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

22

Lear

ning

out

com

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to w

ork

clo

sely

w

ith c

olle

agues

and lin

e m

anag

ers

in a

cooper

ativ

e an

d h

elpfu

l m

anner

1.1

Id

entify

ow

n w

ork

role

and w

ork

within

the

limitat

ions

of ow

n r

esponsi

bili

ties

1.2

M

ainta

in a

cooper

ativ

e an

d r

esponsi

ble

manner

w

ith o

ther

s to

ensu

re e

ffic

ient

work

ing

2

Be

able

to s

har

e an

d p

ass

on info

rmation t

o

colle

agues

2.1

Shar

e w

ork

rel

ated

info

rmation p

rom

ptly

with

colle

agues

and m

anager

s

2.2

U

se a

gre

ed lin

es o

f co

mm

unic

ation w

ith c

olle

agues

an

d m

anager

s

2.3

Com

munic

ate

clea

rly

and a

ccura

tely

in a

way

that

is a

ppro

priat

e to

the

situ

atio

n a

nd n

eeds

of oth

ers

3

Be

able

to b

ehav

e in

an

appro

priat

e w

ay a

t w

ork

3.1

Fo

llow

agre

ed c

odes

of

conduct

and b

ehavi

our

within

the

org

anis

atio

n

4

Be

able

to a

ct u

pon

inst

ruct

ions

and

info

rmat

ion p

rom

ptly

and

seek

cla

rifica

tion f

rom

oth

ers

when

nec

essa

ry

4.1

Car

ry o

ut

work

inst

ruct

ions

from

lin

e m

anag

er

accu

rate

ly a

nd p

rom

ptly

4.2

See

k cl

arific

atio

n o

n inst

ruct

ions

and info

rmat

ion

from

oth

ers

wher

e nec

essa

ry

5

Be

able

to r

eport

to lin

e m

anag

ers

and s

eek

to

min

imis

e difficu

ltie

s an

d

pro

ble

ms

5.1

Rep

ort

pro

mptly

to lin

e m

anag

ers

and s

eek

to

min

imis

e difficu

ltie

s and p

roble

ms

5.2

Kee

p im

med

iate

manag

er info

rmed

of

matt

ers

affe

ctin

g w

ork

ing p

ract

ices

and t

he

work

ing

envi

ronm

ent

follo

win

g a

gre

ed p

roce

dure

s

5.3

Id

entify

mis

under

stan

din

gs

and p

roble

ms

and m

ake

ef

fort

s to

res

olv

e th

ese

N027102

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Is

sue

1

Sep

tem

eber

2011

P

ears

on E

duca

tion L

imited

2011

23

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Be

able

to k

eep a

ccura

te

reco

rds,

com

ple

te f

orm

s an

d o

ther

docu

men

tation

6.1

Kee

p u

p t

o d

ate

accu

rate

rec

ord

s

6.2

Com

ple

te f

orm

s, r

eport

s an

d o

ther

docu

men

tation

in lin

e w

ith t

he

org

anis

atio

ns

rule

s, g

uid

elin

es a

nd

stan

dar

ds

7

Be

able

to c

om

munic

ate

effe

ctiv

ely

with c

olle

agues

an

d c

ust

om

ers

7.1

Com

munic

ate

effe

ctiv

ely

with c

olle

agues

and

cust

om

ers

usi

ng t

he

most

eff

ective

form

of

com

munic

atio

n

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


24


25

Unit 4: How to Maintain Effective Working Relationships at Work

Unit reference number: A/600/8918

QCF level: 2

Credit value: 2


Unit summary

This unit is for those who work and communicate with others in the workplace, including appropriate types of communication to keep colleagues informed, lines of reporting and communication, the need to act upon information promptly, and understanding your own role and responsibilities and those of others.






N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

26

Lear

ning

out

com

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Know

how

to w

ork

clo

sely

w

ith c

olle

agues

and lin

e m

anag

ers

in a

cooper

ativ

e an

d h

elpfu

l m

anner

1.1

D

efin

e ow

n r

ole

s an

d r

esponsi

bili

ties

1.2

D

escr

ibe

role

s an

d r

esponsi

bili

ties

of

colle

agues

, im

med

iate

man

ager

s an

d o

ther

s in

the

work

pla

ce

1.3

Exp

lain

the

import

ance

of

effe

ctiv

e w

ork

ing

rela

tionsh

ips

2

Know

how

to s

har

e an

d

pas

s on info

rmat

ion t

o

colle

agues

2.1

D

escr

ibe

the

types

of in

form

atio

n p

ass

ed b

etw

een

colle

agues

2.2

Exp

lain

the

import

ance

of

iden

tify

ing p

roble

ms

and

follo

win

g o

rgan

isational

pro

cedure

s w

hen

co

mm

unic

atio

ns

bre

ak d

ow

n

3

Know

how

to b

ehav

e in

an

appro

priat

e m

anner

at

work

3.1

Exp

lain

the

org

anis

ational

rule

s fo

r co

nduct

at

work

3.2

D

escr

ibe

the

org

anis

atio

nal

griev

ance

and

dis

ciplin

ary

pro

cedure

s

4

Know

how

to a

ct u

pon

inst

ruct

ions

and

info

rmat

ion p

rom

ptly

and

seek

cla

rifica

tion f

rom

oth

ers

when

nec

essa

ry

4.1

D

escr

ibe

the

agre

ed lin

es o

f co

mm

unic

atio

n a

nd

report

ing p

roce

dure

s

4.2

Exp

lain

the

types

of

com

munic

atio

n d

ifficu

ltie

s in

th

e w

ork

pla

ce a

nd t

he

import

ance

of

seek

ing h

elp

wher

e nec

essa

ry

4.3

Exp

lain

how

to a

ct o

n inst

ruct

ions

rece

ived

fro

m

imm

edia

te m

anag

er

N027102

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Is

sue

1

Sep

tem

eber

2011

P

ears

on E

duca

tion L

imited

2011

27

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to r

eport

to lin

e m

anag

ers

and s

eek

to

min

imis

e difficu

ltie

s an

d

pro

ble

ms

5.1

Exp

lain

the

import

ance

of

keep

ing m

anag

ers

info

rmed

and t

he

types

of

info

rmat

ion t

hey

req

uire

5.2

D

escr

ibe

the

types

of m

isunder

stan

din

gs

and

pro

ble

ms

that

can

arise

and t

he

effo

rts

made

to

reso

lve

thes

e

6

Know

how

to k

eep

accu

rate

rec

ord

s,

com

ple

te form

s an

d o

ther

docu

men

tation

6.1

D

escr

ibe

what

typ

es o

f re

cord

s ar

e ke

pt

and t

he

import

ance

of co

mple

ting t

hem

acc

ura

tely

6.2

Exp

lain

what

form

s and d

ocu

men

tation a

re

com

monly

use

d a

nd h

ow

to c

om

ple

te t

hem

7

Know

how

to

com

munic

ate

effe

ctiv

ely

with c

olle

agues

and

cust

om

ers

7.1

D

escr

ibe

the

form

s of co

mm

unic

atio

n e

g w

ritt

en,

ora

l, e

lect

ronic

etc

. and g

ive

exam

ple

s of

the

various

form

s of

com

munic

atio

n

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


28


29

Unit 5: Carry Out the Washing Process Unit reference number: M/600/8849

QCF level: 2

Credit value: 3


Unit summary

This unit is for those who wash items and organise and control the washing process using a washer extractor.




This unit should not be taken before taking Unit 6: How to Carry Out the Washing Process.



N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

30

Lear

ning

out

com

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to m

ake

serv

ices

an

d m

ach

iner

y re

ady

for

use

1.1

M

ake

serv

ices

and m

achin

es r

eady

for

safe

use

2

Be

able

to s

elec

t w

ork

re

quired

for

was

hin

g

pro

cess

es

2.1

Pl

an h

ow

to c

arr

y out

inst

ruct

ions

mak

ing b

est

use

of re

sourc

es

2.2

Id

entify

any

pro

ble

ms

whic

h m

ay a

rise

in c

arry

ing

out

the

work

3

Be

able

to load

mac

hin

es

3.1

Chec

k lo

ads

for

class

ific

ation a

nd p

roce

ss

requirem

ents

3.2

Id

entify

and r

edirec

t unsu

itab

le ite

ms

3.3

U

se a

ppro

priat

e det

ergen

ts,

chem

icals

and

additiv

es a

s re

quired

3.4

Sel

ect

corr

ect

pro

gra

mm

e fo

r cl

assi

fica

tion

3.5

Lo

ad m

achin

es in a

ccord

ance

with o

per

atin

g

pro

cedure

s

4

Be

able

to c

ontr

ol th

e w

ashin

g p

roce

ss

4.1

Contr

ol th

e w

ashin

g p

roce

ss

4.2

O

per

ate

mac

hin

ery

in a

ccord

ance

with s

uper

viso

rs

inst

ruct

ions

4.3

Chec

k th

e pro

gre

ss o

f se

lect

ed w

ork

5

Be

able

to u

nlo

ad

mac

hin

es

5.1

U

nlo

ad m

ach

ines

and h

andle

ite

ms

with c

are

in

acco

rdan

ce w

ith o

per

atin

g p

roce

dure

s

6

Be

able

to c

hec

k th

at w

ork

has

bee

n c

arried

out

as

pla

nned

6.1

Rem

ove

any

item

s th

at a

re n

ot

was

hed

sa

tisf

act

orily

or

have

bee

n d

am

aged

6.2

Id

entify

and r

eport

any

mach

ine

faults

N027102

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Is

sue

1

Sep

tem

eber

2011

P

ears

on E

duca

tion L

imited

2011

31

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Be

able

to k

eep a

ccura

te

reco

rds,

com

ple

te f

orm

s,

report

s an

d o

ther

docu

men

tation

7.1

Kee

p u

p t

o d

ate

accu

rate

rec

ord

s

7.2

Com

ple

te f

orm

s, r

eport

s an

d o

ther

docu

men

tation

as r

equired

in lin

e w

ith t

he

org

anis

atio

ns

rule

s,

guid

elin

es a

nd s

tandard

s

8

Be

able

to c

om

munic

ate

effe

ctiv

ely

with c

olle

agues

an

d c

ust

om

ers

8.1

Com

munic

ate

effe

ctiv

ely

with c

olle

agues

and

cust

om

ers

usi

ng t

he

most

appro

priat

e fo

rm o

f co

mm

unic

atio

n

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


32


33

Unit 6: How to Carry Out the Washing Process

Unit reference number: H/600/8850

QCF level: 2

Credit value: 3


Unit summary

This unit is for those who wash items and organise and control the washing process using a washer extractor.






N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

34

Lear

ning

out

com

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Know

how

to m

ake

serv

ices

and m

ach

iner

y re

ady

for

use

1.1

D

escr

ibe

how

to m

ake

ser

vice

s an

d m

ach

iner

y re

ady

for

work

1.2

D

escr

ibe

the

oper

atio

nal

set

tings

and r

ange

of

per

form

ance

fro

m m

achin

es

1.3

D

escr

ibe

the

rele

vant

resp

onsi

bili

ties

under

the:

Hea

lth a

nd S

afet

y at

Work

Act

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

(CO

SH

H)

oth

er r

elev

ant

legis

lation

2

Know

how

to s

elec

t w

ork

re

quired

for

was

hin

g

pro

cess

es

2.1

Exp

lain

the

diffe

rence

bet

wee

n f

ibre

s an

d f

abrics

2.2

Exp

lain

the

diffe

rence

s bet

wee

n w

ash p

rogra

mm

es

2.3

Exp

lain

whic

h d

eter

gen

ts,

chem

ical

s an

d a

dditiv

es

may

be

use

d

2.4

D

escr

ibe

the

use

of

care

label

s

3

Know

how

to load

m

achin

es

3.1

D

escr

ibe

how

to load m

achin

es c

orr

ectly

and s

afe

ly

in a

ccord

ance

with o

per

atin

g p

roce

dure

s

3.2

Exp

lain

how

to s

elec

t th

e co

rrec

t lo

ad w

eight

for

the

mach

ine

and t

he

fabric

3.3

D

escr

ibe

the

pro

ble

ms

with h

igh a

nd low

dip

lev

els

3.4

Exp

lain

the

diffe

rent

tem

per

ature

set

tings

for

was

h

pro

gra

mm

es

N027102

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Is

sue

1

Sep

tem

eber

2011

P

ears

on E

duca

tion L

imited

2011

35

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to c

ontr

ol th

e w

ashin

g p

roce

ss

4.1

Exp

lain

how

the

com

ple

te w

ashin

g p

roce

ss w

ork

s

4.2

D

escr

ibe

how

to o

per

ate

mach

iner

y in

acc

ord

ance

w

ith s

uper

viso

rs

inst

ruct

ions

4.3

Exp

lain

how

to c

hec

k th

e pro

gre

ss o

f se

lect

ed w

ork

4.4

D

escr

ibe

how

to iden

tify

any

pro

ble

ms

during t

he

was

hin

g p

roce

ss

5

Know

how

to u

nlo

ad

mac

hin

es

5.1

D

escr

ibe

how

the

mach

ines

are

unlo

aded

corr

ectly

and s

afe

ly in a

ccord

ance

with o

per

atin

g p

roce

dure

s

6

Know

how

to c

hec

k th

at

work

has

bee

n c

arr

ied o

ut

as

pla

nned

6.1

Exp

lain

the

pro

cedure

for

rem

ovi

ng a

ny

item

s th

at

hav

e not

bee

n w

ash

ed s

atisf

acto

rily

or

have

bee

n

dam

aged

6.2

D

escr

ibe

how

to r

ecognis

e fa

ults

or

malfunct

ions

within

the

mac

hin

e or

was

h p

roce

ss a

nd w

ho t

o

report

them

to

6.3

Exp

lain

how

to s

top a

mal

funct

ionin

g w

ashin

g

mac

hin

e sa

fely

6.4

Exp

lain

how

to c

arry

out

routine

mac

hin

e m

ainte

nan

ce a

s per

com

pan

y pro

cedure

s

6.5

D

escr

ibe

was

te d

isposa

l pro

cedure

s

7

Know

how

to k

eep

accu

rate

rec

ord

s,

com

ple

te f

orm

s, r

eport

s an

d o

ther

docu

men

tation

7.1

D

escr

ibe

what

typ

es o

f re

cord

s ar

e ke

pt

and t

he

import

ance

of co

mple

ting t

hem

acc

ura

tely

7.2

Exp

lain

whic

h f

orm

s an

d d

ocu

men

tation a

re

com

monly

use

d a

nd h

ow

to c

om

ple

te t

hem

N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

36

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

how

to

com

munic

ate

effe

ctiv

ely

with c

olle

agues

and

cust

om

ers

8.1

D

escr

ibe

the

various

form

s of co

mm

unic

ation e

g

writt

en,

ora

l, e

lect

ronic

etc

. an

d g

ive

exam

ple

s of

appro

priat

e use

s of th

e va

rious

form

s of

com

munic

atio

n

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


37

Unit 7: Clean Items Safely by Continuous Tunnel Washing Processes

Unit reference number: K/600/8851

QCF level: 2

Credit value: 4


Unit summary

This unit is for those who wash items using a CTW, and organise and control the wash process in a safe manner.




This unit should not be taken before taking Unit 8: How to Clean Items Safely by Continuous Tunnel Washing Processes.



N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Issu

e 1

Sep

tem

ber

2011

Pea

rson E

duca

tion L

imited

2011

38

Lear

ning

out

com

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to m

ake

serv

ices

an

d m

ach

iner

y re

ady

for

use

1.1

M

ake

serv

ices

and m

achin

ery

read

y fo

r use

1.2

Chec

k an

d c

alib

rate

wei

ghin

g d

evic

es,

keep

ing t

est

wei

ghts

for

this

purp

ose

1.3

Ensu

re t

hat

colle

agues

under

stand t

hei

r ro

les

1.4

Id

entify

any

poss

ible

pro

ble

ms

2

Be

able

to s

elec

t w

ork

for

continuous

tunnel

was

hin

g

(CTW

) pro

cess

2.1

Pl

an t

he

work

req

uired

maki

ng t

he

bes

t use

of

reso

urc

es a

vaila

ble

2.2

Cal

cula

te t

he

corr

ect

wei

ght

for

each

cla

ssific

ation

of w

ork

2.3

Sel

ect

pro

gra

mm

es c

orr

ect

for

the

clas

sifica

tion

2.4

H

andle

ite

ms

with c

are

3

Be

able

to c

ontr

ol th

e co

ntinuous

tunnel

was

hin

g

(CTW

) pro

cess

3.1

Contr

ol th

e co

ntinuous

tunnel

was

hin

g (

CTW

) pro

cess

3.2

Ensu

re t

hat

ther

most

ats

and t

emper

ature

gau

ges

hav

e th

e co

rrec

t se

ttin

gs

3.3

Ensu

re t

hat

the

mach

ine

is n

ot

under

or

ove

rload

ed

3.4

Chec

k fo

r ove

rload

ing a

nd/o

r la

ck o

f w

ater

whic

h

cause

s blo

ckag

es

3.5

Chec

k th

ere

is s

uff

icie

nt

wat

er f

or

each

typ

e of

clas

sifica

tion

3.6

Ensu

re t

hat

work

is

load

ed c

lean

ly into

the

hopper

/first

sta

ge

com

par

tmen

t

N027102

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in L

aundry

Oper

atio

ns

(QC

F)

Is

sue

1

Sep

tem

eber

2011

P

ears

on E

duca

tion L

imited

2011

39

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3.7

U

se a

ppro

priat

e det

ergen

ts,

chem

icals

and

additiv

es in a

ccord

ance

with m

anufa

cture

rs

inst

ruct

ion

4

Be

able

to c

orr

ectly

and

safe

ly o

per

ate

the

continuous

tunnel

was

hin

g

(CTW

) pro

cess

4.1

O

per

ate

the

pro

cess

saf

ely

in a

ccord

ance

with

man

ufa

cture

rs

inst

ruct

ions

4.2

Ensu

re t

hat

ther

e is

an a

mount

of

free

liq

uid

aft

er

wet

ting is

com

ple

ted

4.3

Ensu

re c

orr

ect

leve

ls o

f w

ate

r ar

e av

aila

ble

to

pro

vide

suff

icie

nt

lubrica

tion t

o t

ransf

er t

he

load

clea

nly

as

a co

mple

te b

atch

4.4

M

onitor

fault a

larm

s an

d d

iagnost

ics

within

the

CTW

to

pre

vent

blo

ckag

es

4.5

Ensu

re t

hat

any

reve

rsin

g fau

lt iss

ues

are

dia

gnose

d a

nd c

orr

ecte

d

5

Be

able

to iden

tify

any

pro

ble

ms

whic

h m

ay a

rise

5.1

M

onitor

the

loadin

g a

rea,

rai

se t

he

alar

m if

any

abnorm

ality

is f

ound,

and s

hut

dow

n t

he

CTW

until

the

fault is

corr

ecte

d

5.2

M

onitor

dip

and b

ath d

ip lev

el s

enso

rs t

o e

nsu

re a

cl

ean t

ransf

er

5.3

M

onitor

pro

xim

ity

senso

rs t

hat

contr

ol ro

tation o

f th

e dru

m d

uring t

ransf

er

N027012

Spec

ific

atio

n

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te

edexcel nvq/competence-based qualifications · specification edexcel level 2 nvq certificate in...

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